I want to update my previous review because I believe it is equally important to recognize excellent service when someone takes the time to make things right. Today, Elizabeth personally called me and completely changed my experience. She was extremely professional, respectful, patient, and transparent. She took the time to listen to my concerns, explain exactly what was happening with my registration and title, and provide me with the information and documentation I had been requesting. This is what customer service should look like. I also want to recognize David, who has continued to communicate with me and assist me throughout this situation. I truly appreciate his effort, professionalism, and willingness to help. Elizabeth and David demonstrated something very important: customers do not need complicated dealership language or answers that make them feel dismissed. They need clear communication, respect, transparency, and someone who genuinely listens and takes ownership of the situation. I hope the entire team at Gardena Honda can learn from the way Elizabeth and David handled my concerns. A difficult customer experience can absolutely be turned into a positive one when the right people step in and communicate professionally. Thank you, Elizabeth and David, for restoring my confidence and for treating my concerns seriously. Your professionalism deserves to be recognized. read more

I would strongly recommend doing your research and shopping around before purchasing a vehicle from this dealership. Although they don't advertise dealer markups on their vehicles, my experience involved sales tactics and added products that I felt were not clearly disclosed. I've worked in car sales for years, so I'm familiar with how the buying process works. The main reason I ended up purchasing here was because this was our first stop, my daughter was extremely excited about the vehicle, and I didn't want to make her wait through the weekend while we continued shopping. Seeing her happy ultimately outweighed my better judgment, and I allowed myself to overpay. One major issue involved an alarm system. Since the vehicle had just arrived, I could tell the alarm had not yet been installed. I specifically asked the F&I manager how much I was being charged for the alarm, and he told me I had NOT been sold one. Now, two weeks later, I'm being contacted by their alarm company asking me to schedule an appointment to have it installed. That raises serious concerns for me about transparency during the finance process. They also use a third-party appraisal through Edmunds for trade-ins, and the amount I was offered was nowhere near the value I was seeing for the vehicle. To put the negotiation into perspective, their first offer on a 2026 Honda Civic was approximately $649 per month with $2,000 down. For someone who has experience selling cars, that alone told me I needed to pay very close attention to the numbers. I take responsibility for agreeing to the deal because I wanted to see my daughter happy, but someone with little or no car-buying experience could easily walk away paying significantly more than expected or agreeing to products they may not fully understand. Based on my experience, I would recommend getting everything in writing, carefully reviewing every line of the contract before signing, and comparing their deal with other dealerships before committing. I personally would shop elsewhere. read more

I've bought several cars from this dealership over the years, and I've always worked with Alex. Alex recently moved to Las Vegas, so this time he recommended that I work with Emilio. This time, I was looking to trade in my current Honda and get a hybrid. My friend was also planning to buy a car, so we decided to shop together and were actually planning to buy two cars around the same time. We thought buying two cars together might give us a better deal, so my friend went to Scott Robinson Honda in Hawthorne and I went with her yesterday. Unfortunately, we didn't have a very good experience there. The way we were treated and some of the comments made to us felt sarcastic and disrespectful, and it honestly made us uncomfortable. We were there as customers who were seriously considering buying two cars, so I was surprised by the way we were spoken to. After that experience, I decided I would rather come back to Honda Gardena, where I've had good experiences in the past. I'm really glad I did! Emilio showed me several options, including the CR-V, Accord, and Civic. We spent some time walking around, looking at different cars and colors, and trying to find the one that I really liked. I took my time, and I never felt pressured or rushed at any point. Honestly, I'm really happy with the experience! Emilio was super friendly, patient, and easy to work with. He was smiling the whole time and really took the time to understand what I wanted. He worked with me to get to a number I was comfortable with, and I was very happy with the final number we agreed on. Jonathan and Raul were also great and helped make everything go smoothly. I really appreciate the whole team for taking such good care of me today! And if you ever need to bring your car in for service, I highly recommend Alexis and Manager Marvin. They have always taken great care of me and provided excellent service every time. I've been coming back here because of people like them, and after today, I definitely don't see myself going anywhere else to buy my next Honda. If you're looking for a car, I definitely recommend asking for Emilio. He's friendly, patient, always has a smile, and most importantly, he doesn't pressure you into buying anything. He makes you feel comfortable and actually listens to what you want. Thank you so much, Emilio, Jonathan, Raul, Alexis, Marvin, and the whole team for always taking such good care of me! read more

Gardena Honda - You won't be disappointed!! - Auto Repair Near Me - Gardena, California

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My wife and I recently purchased a Honda CR-V from Honda Gardena, and we couldn't be happier with our experience! Big shoutout to Chris and David for taking care of us. Both were very attentive, helpful, and made sure we got a great deal at a reasonable price. They made the whole process smooth and easy, and we really appreciate their customer service. If you're looking to buy a car, I definitely recommend checking out Honda Gardena and asking for Chris or David. They'll take good care of you! Thank you again, fellas! read more

Gardena Honda - Auto Repair Near Me - Gardena, California

Recently purchased a vehicle from this Honda location and I had a phenomenal experience! Ethan was the gentleman who helped me decide exactly which car I wanted and was very helpful and direct in the process! I also had a great experience with Luis, the finance manager. Together they made the process very smooth and worth every penny ! 10/10 would recommend this dealership. Thanks again Ethan and Luis for the amazing experience :) read more

Absolutely terrible experience with this dealership. I am a customer myself, and I referred my cousin here because he was interested in purchasing a car. Unfortunately, he couldn't get the vehicle he actually wanted, and the monthly payments they offered were way too high for his budget. He simply made the responsible decision not to accept a deal he could not afford. What happened afterward was completely unacceptable. After leaving the dealership, a salesperson named FERNANDO CARRETO sent my cousin a message telling him that he had "wasted his time and the banks' time" by not accepting the deal. Seriously? Is a customer supposed to accept whatever deal you put in front of them, even if they cannot afford the payments? Customers have every right to say NO to a deal that doesn't work for their financial situation. The attitude and lack of professionalism were extremely disappointing. This is not how you treat potential customers, especially someone who was referred read more

Gardena Honda - Customer service / sales - Auto Repair Near Me - Gardena, California

Mili and David are an exceptional team at Honda! They made the entire experience smooth, stress-free, and got me in and out quickly with exactly the car I wanted. I originally went in expecting to get a new tire, but I ended up leaving with a brand-new 2026 vehicle! Mili is absolutely my go-to salesperson--she was knowledgeable, patient, and made the whole process enjoyable. David was equally helpful and professional throughout. Thank you both for the outstanding customer service. Honda has definitely become my new home for cars, and I'll be recommending Mili and David to anyone looking for a great car-buying experience! read more

Gardena Honda - 2026 Honda Accord Hybrid Sedan. - Auto Repair Near Me - Gardena, California

Ethan was great. He helped me find the car I was looking for, and an even better deal than any other Honda dealer in the area. He was friendly and patient.. I highly recommend Gardena Honda when shopping for a car ask for Ethan. read more

Gardena Honda - Auto Repair Near Me - Gardena, California

BEWARE!!! THEY WILL RUN YOUR CREDIT AFTER TELLING YOU THEY WON'T!!! I WILL NEVER, EVER DO BUSINESS WITH THIS LOCATION AGAIN!!! My experience with salesperson Anthony ("Tony") and sales manager Kevin Monge was completely unacceptable and one of the most frustrating customer service experiences I have ever had. Before providing any personal information, I SPECIFICALLY asked Tony whether my boyfriend's credit would be run. His response was clear and unequivocal: "ABSOLUTELY NOT." He assured us that they would only review our current loan information to see whether there were any options available and that NO CREDIT INQUIRY would occur unless we were physically at the dealership and actively shopping for financing. Approximately 10 minutes after ending the call, my boyfriend received an Experian alert notifying him that Honda of Gardena had performed a HARD CREDIT INQUIRY. I immediately attempted to contact Tony. No answer. I then texted him requesting a call back. He responded that he was with a customer and would call later. I also repeatedly attempted to reach management. Instead, I was transferred from person to person, disconnected, and ultimately ignored. Several messages were left for sales manager Kevin Monge, NONE OF WHICH WERE RETURNED. To make matters worse, hours later Tony texted us offering a FREE TANK OF GAS for the "inconvenience." A FREE TANK OF GAS?!?!?! You placed a hard inquiry on my boyfriend's credit report after specifically assuring us that his credit would NOT be run, and your solution was a tank of gas? I drive a hybrid. I can pay for my own gas. All I asked was for someone to take accountability, acknowledge the mistake, and work with the credit department to correct what appears to have been an employee error. Instead, we received the runaround, silence, excuses, and some of the worst customer service I have ever encountered. BUYERS BEWARE!!! If you choose to do business with this dealership, GET EVERYTHING IN WRITING and think very carefully before providing any personal information. Based on our experience, verbal assurances apparently mean NOTHING. A hard inquiry on his credit for two years that dinged his score!!!!! read more

Gardena Honda - Screenshot of Tony offering us a tank of gas!!!! - Auto Repair Near Me - Gardena, California

BUYER BEWARE! This has been the worst, most deceitful dealership I've ever purchased from. They lied multiple times when I bought the car. They lied to me about future consumer protection laws that were set to take effect a week after I was there. They also heavily inflated the tax rate on the purchase quote, then lowered in during the paperwork process and added in a bunch of BS charges to offset the final rate so I wouldn't notice. They use obnoxious high pressure sales tactics like guilt tripping for asking basic questions, making it difficult to do due diligence, wanting you to sign pre purchase agreements, being weird about asking if a mechanic can look at it, and other things. I want my second pair of keys they promised me 5 times, and then promised me again on the phone. I also want my vehicle purchase receipt which they have not sent me after two weeks, despite multiple calls and voicemails. They seem to intentionally not return calls if it doesn't benefit them. They make it impossible to actually talk to someone, unless you say you're a new buyer. I am almost never one to leave bad reviews, but I would caution anyone from buying here. I want my damn key and receipt! read more

I must say I was very skeptical about coming here at first due to the stories I heard about them not having inventory and people waiting 3-6 days for them to get they car but I seen what I wanted online, came to check it out and I ended up leaving with that exact car. JB (sales associate) & Nader (finance manager) secured me a good deal for being a first time buyer and I got a newer model car with everything I wanted . Big shout out to JB & Nader for being true to they word and getting me approved and getting me in my car read more

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I posted about this 10 months ago, and I am writing to provide an update on this situation. My lease ended in November 2022, and I purchased the vehicle. When finalizing the purchase agreement, the finance manager asked me to sign without offering any explanation, resulting in over $9000 worth of add-ons being included to my finance amount. I immediately submitted a request to that same finance manager to cancel the add-ons, but as of 08/11/2026 nothing was done, the charges still remain part of my loan balance. I'm sure that he intentionally ignored my request for his own personal gain. I intend to confront them with these facts and demand a full refund. if they refuse to comply, I am prepared to take legal action. They are nothing but smooth talkers- a group of scammers interested only in swindling money. In fact, I have already been defrauded by them. read more

waste of time and energy, horrified experience. Came today and finalizing the price, after waiting 1 hour, they came back and said, " The car is not available anymore" why dont you tell earlier. You guys want to play Please, should make business going well, not going hell read more

If you value your time, double-check everything before driving to this dealership. They used a classic, frustrating strategy on me: promised a vehicle was available, pushed me to come in, and then didn't actually have the car when I showed up. This dealership needs to seriously change its ways of doing business. Stop promising cars you don't have just to trap customers at a desk. It's disrespectful, dishonest, and a guaranteed way to lose business. Zero stars for customer service and business ethics. read more

When Honda contacted me to discuss trading in my vehicle they told me they would work out a great deal. When I got to the dealer, they didn't even know if they had the car color I requested. Mind you, I had asked if they had it beforehand; they said yes. Then, the deal they were giving me was just astronomically horrible. I walked out. Went to a different dealer, and scored the same car at a much better price. read more

(9/11) - Bought a Civic from this dealership in February and part of the sale included a spoiler and installation. Reached out to the dealership online, over the phone, in real life twice, still nothing all these months later. Every time they give me the run around. I was told by a salesman named Raul that someone would be reaching out to me but they never called me back. I'm writing this review after sitting one hour waiting in the lobby to be seen by the person who sold me this vehicle. Do not work with Miguel Tejada, do not buy from this dealership they do not respect you or your time at all... (9/18) - [Follow up] - Got the spoiler finally. The entire process was such a waste of my time. "The sales associate never put this spoiler in our system so we never got it". Yeah sure... The sales team refused to give us straight answers about anything every time I tried to get this resolved and I could tell they were just hoping I gave up and stopped asking about my spoiler. The sales department at this dealership is absolutely terrible. The service side is fine people seemed to be pretty helpful but yeah I would not buy from this dealership if you can help it. Terrible terrible experience! Worst of all, they're asking me to change my review of my experience with their rude and unprofessional sales department now that everything is settled... How dishonest !!! I would not trust these sales people at all !!! BEWARE !!! read more

I had an appointment set for cinco de Mayo with one of the sales team members named Angel Rivera. I planned to surprise my mother with an upgrade for her 2024 Civic for her birthday. I had already confirmed the appointment. However, I received two phone calls from an unknown number today. Once at work. I was not able to answer. The second at home in the evening. The call came in when I was having dinner at home with my family. I answered. My mother overheard the phone call and found out about her surprise appointment tomorrow. The surprise that I had planned for her was ruined. I do not appreciate the high pressure sales environment. If that's how you guys handle loyal customers that aren't there yet, I can only imagine how much pressure you guys will force when I'm there. I am really upset and disappointed. I like Mr. Rivera that's why I specifically reached out to him to handle all of needs. I do not need anyone else calling me multiple times at work and at home. If I made an appointment I do not need anyone else involved to remind me of what I need to do. At just a few days away from my 32nd birthday I think that I am old enough to not be treated like a child by you guys reminding me of my schedule. As I said before. I like Mr. Rivera. Unfortunately, I am canceling my appointment for tomorrow and indefinitely. You ruined the special moment I had planned. DO NOT CALL ME OR EMAIL ME ANYMORE! read more

Gardena Honda - The unwanted phone calls! ‍ - Auto Repair Near Me - Gardena, California

I love this honda the services was amazing . Ez approval low down very honest with me . Thanks Miguel in finance and Angel in sales Also the store manager Nate . read more

Gardena Honda - Auto Repair Near Me - Gardena, California

20 star rating if I could! Went in with no intention of buying and ended up with a SWEET DEAL that couldn't be refused! Definitely will be going back for another in a few years, and I'll be recommending everyone over! Shout-out to Alex Jerry and Sanchez! Appreciate you guys! read more

Gardena Honda - Auto Repair Near Me - Gardena, California

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Kevin, Emilio and Jonathan were all really helpful throughout the whole process of purchasing and financing a car. My family speaks Spanish and they were able to help with that. We were able to get the car we wanted. Thankful! read more

I recently purchased a new 2026 Honda CRV Hybrid from Gardena Honda and wanted to share how wonderful my experience was with David, Amalia, and Shaddi. I have been a Toyota owner for the past 13 years and truly never thought I would drive anything other than a Toyota. But the moment I test drove the Honda, I completely fell in love with it -- and so did my 9-year-old! Although the entire process, from the test drive to finally getting the keys, was long and a bit exhausting, David and Amalia made the experience feel warm and comfortable for us. By the time we were wrapping up, it was already past dinner time, and they made sure we had snacks and beverages. David even gave my son his entire medium pizza because he was so hungry -- which we thought was incredibly kind (and honestly pretty funny!). David worked as quickly as he could to help us get through the finance process and get us on our way. Amalia was incredibly sweet and even helped me clean out my Prius so I could transfer everything into my new car and get home faster. I also want to thank Shaddi, who really made the deal happen by getting my monthly payment even lower than what I had asked for. That meant a lot and truly made the purchase possible for me. Their kindness, patience, and genuine care turned what could have been a stressful and exhausting process into a really memorable experience. I'm so grateful for their help and would absolutely recommend working with David, Amalia, and Shaddi if you visit Gardena Honda. I love my new CRV!! read more

Gardena Honda - Officially a part of the Honda Family! - Auto Repair Near Me - Gardena, California

Michael V the salesman, Alex the financeman, DJ, the sales manager, and Jabryan: These guys' customer service exceeds all HOSPITALITY STANDARDS AND PROTOCOL when stewarding and caring for us as car buyers and lessers. They are such assets and blessings to this dealership, they need to value all of them and cherish them with all they have while they are here because they are beyond fortunate to have all of these guys at this organization. They went above and beyond to get me a vehicle l'd never imagine nor thought I would be driving, which is a 2026 Honda Civic: Sports Edition, but with my decent credit, they worked miracles by getting me into this car. I was so fortunate to have them all service me and my needs. They truly have the customer's best interests at heart. This is the only dealership I will come to when I have vehicular needs, and the only dealership I would recommend to my family and friends. Continue being marvelous guys! read more

They will slide in some funky tracking device in your car, charge you money for that device and sell it to insurance companies for money. At the day of purchase I requested no tracking devices in my car, they lied and told me its Honda's inbuilt tracking. False, it's a Traking device called "Rockledge" Do not trust anyone of them, they all are part of this. Please remove the tracking device from my car and I can update my review accordingly. read more

Very amazing service Kevin Monge. He is an amazing person and very good people good customer service.

Please see my prior reviews for detailed information on Gardena Honda. This review is long and detailed so If you have problems smogging your Honda see them about it and I'm sure they can help you -- California has become a nightmare with the new regulations. This update is to praise the service team -- the drama that I have been through at the test only smog station to get my car smogged with the new computed regulations in California has been a nightmare. My Honda Accord Sport failed the smog pre test I was absolute perplexed because my car is in fantastic shape and my prior cars have always passed a smog test but now the computer for my Accord says "Cat Not Ready" . He can't smog it because it will fail and says that I don't drive it enough and to drive the car over 200 miles and try again I do drive my car so I'm like wth -- anyway 4 more attempts later it failed again and again now I'm annoyed. My daughter drove me on the freeway all over Los Angeles to Inglewood 60+ miles and back then and it failed. My sister drove all over Los Angeles Glendale Manhattan Beach Downey and back it failed wth is the problem I'm soo over this ish with the computer saying "Cat Not Ready". Drive a few hundred miles more they say and I'm pissed off. What more can I do this is so stupid I'm not built for all that freeway and street driving it's making my joints flare up I have rheumatoid arthritis and I am feeling miserable. I called Gardena Honda speaking to a mechanic named Art he pulled my maintenance records the entire history and says my car is in great condition low mileage etc etc but he gave me hope this problem would be handled by the Gardena Honda maintenance team - he told me what they could do to get the car "Smog Ready" I was amped and given a 9:00 am Appointment for Wednesday 4/16/25 I met with Art he wrote up the issues re: the smog and what I needed done to get the car smog ready and the mechanic drove it off to get started. I waited in the lounge area its very comfortable I bought a packed lunch and a book -- they have a bunch of vending machine filled with food and sandwiches snacks drinks candy iced coffee soda etc and free coffee I relaxed and the time flew bye they told me it was ready at 11:30 am. Art told me to go immediately to a Test Only Station I did and my car passed the smog test in 20 minutes. I am so grateful for everything Gardena Honda .. Thanks a bunch to the team who worked on my car you're awesome. My sister Loni C. Is retired from American Honda Corporate purchasing all of her Honda's from the company and purchased this car from Gardena Honda as well regularly servicing it all 13 1/2 years she owned it that's why it's in this amazing condition. I am the current owner and her sister and have continued to have it serviced here at Gardena Honda as well. Thank you Gardena Honda. Art & the service department mechanics. Just me Shawn C and Loni C. My tags are on the way whoo hoo. '; ) read more

Gardena Honda - In the waiting room at the dealership waiting for my car to be yearly serviced. - Auto Repair Near Me - Gardena, California

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I went in Gardena Honda with no expectations and drove out in a brand new 2026 Honda thanks to Sheikh Ulhaq and David Sanchez! They were so helpful and informative. They made me feel like a valued customer, never turning away any of my questions. If you need help, please ask for this amazing pair and have an experience just as awesome as mine :) read more

Gardena Honda - Auto Repair Near Me - Gardena, California

After days of going back and forth through multiple quotes, David Sanchez (sales) was able to get me the best possible deal to stay and remain within my budget. As I have experienced other car dealers in the past, he was not pushy, stayed transparent, patient and ultimately supportive while taking care of me. Bryan in finance took extremely good care of me as well and made this process on my 2026 CRV Hybrid Sport seamless. Shoutout to you both! read more

Gardena Honda - Auto Repair Near Me - Gardena, California

I was going around to different dealers, and no one was taking me serious. On my way home, I decided to stop at Gardena Honda. Prince helped me out, he was amazing, he broke everything down for me, and helped me leave home with a brand new car. I wanna thank Prince my sales guy, and Alex the finance guy for their help. They were BOTH amazing. I definitely recommend them both. Service was great, Prince knew what I was dedicated too and made it happen. Thank you! read more

Gardena Honda - 2026 Honda Civic Sport - Auto Repair Near Me - Gardena, California

I had a poor experience dealing with this dealership. I'll be fair and say I was asking for a very aggressive deal that was probably unlikely. But instead of just telling me it wasn't possible, they made it seem like they could do it and kept calling and texting me. I told them I could only do 0 down and $250/month after taxes. They came back with things like $3,500 down and $199/month saying it "comes out to $250," and then $1,500 down and $250/month. I told them I couldn't do either, and I asked if the second quote was after taxes, but instead of answering directly they kept rambling about other things like how other customers are paying $500. At that point I already knew they couldn't get to my number, so I thanked them for trying and running numbers. But they kept calling and texting without giving straight answers and kept trying to get me to come into the dealership. When I got fed up, they even said things like "72 x 250 is 18,000 ma'am," which felt like they were implying I was being unreasonable. Which doesn't make sense because I was asking for a 36 month lease quote idk where they got 72 months from. I also texted the manager later just to confirm if the quote was after taxes and never got a response. I understand my ask wasn't realistic, but my issue is they kept making it seem possible, kept contacting me, and wouldn't give clear answers. It just felt like a lot of run around and wasted time. I value people that are honest. read more

Discrepancy between agreed price and final contract terms--exercise caution I am writing this review to share my experience regarding a significant pricing discrepancy during my recent purchase at Honda Gardena. During negotiations, we agreed on a specific purchase price for the vehicle. However, upon reviewing the final paperwork and Retail Installment Sales Contract, the listed purchase price was significantly higher than the amount we had agreed upon prior to signing. Paying brand-new vehicle pricing for a pre-owned car due to unexplained line-item or unrequested additions is unacceptable. I have documented the original quotes alongside the final contract numbers and am currently attempting to resolve this directly with management. What needs to happen: I expect Honda Gardena management to honor the originally agreed-upon figures, correct the contract line items, and refund or credit any unauthorized price increases. I am open to updating this review once management takes concrete steps to correct this issue. Until then, I advise future buyers to carefully inspect every line item on their final paperwork before leaving the finance office. read more

Their customer service is non existent. We bought a car and after the car was delivered it was missing the floor mats. After at least 10 unreturned phone calls, I finally went into the dealership and happened to run into our sales guy. After conferring with his manager, I was told they would only sell me mats at their cost. $335.00. I found OEM mats online for $135.00 That just don't care. read more

Back at it again for another New Lease I'm telling you this dealership will not Disappoint I've been doing business with Gardena Honda for a while and I keep coming back Emilio and El Diablo (Miguel)are the best!! My Dream Team ! Seriously ask for them They will work with you and make things happen I highly recommend !! They are very professional knowledgeable , kind and funny guys I have a blast working with them It's like meeting up and catching up with old friends that you have not seen in a minute seriously lol Shout out to Jacob he finalized my contract went over everything very thoroughly I'm a happy customer Thanks again Guys I will be sending friends and family over I appreciate y'all Go ask for Emilio and El Diablo lol read more

Gardena Honda - Emilio and El Diablo aka Miguel - Auto Repair Near Me - Gardena, California

Just bought my car from Gardena Honda! This place was amazing, I found them online and Alex take care of me from the beginning. He was very professional and accommodating. If you're looking for a car, don't look farther than Gardena Honda, they have amazing vehicles available and a great selection. Finance is also willing to work with me, Alex and Raul were so helpful. I would definitely refer anyone looking for a vehicle to Gardena Honda. read more

Gardena Honda - Check out my beautiful 2019 Honda Pilot! - Auto Repair Near Me - Gardena, California

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This is the second David Wilson-owned dealership where I've had a bad experience in the span of one week. This time it was their Honda dealership. My previous issue was with their Toyota dealership in Claremont. I drove 1.5 hours each way a total of three hours of my day expecting to finalize a deal. I had been in communication with a salesperson for nearly two weeks. Initially, I was told the car I wanted had been sold, only to be contacted again 7-8 days later and told the previous customer's financing "didn't go through." While I understand deals fall apart, waiting over a week for a financing decision seems unusual. I forgot to mention this was a Certified Pre Owned. The most frustrating part of this experience was being told I was only allowed to put a maximum of $5,000 down. I have never heard of this in all my years of buying vehicles. A down payment is a down payment it goes toward the purchase price of the car. We have strong credit and have been approved Tier 1 at every other dealership we visited. Despite this, we were quoted an 8.64% interest rate with a hard cap on the down payment. Forcing a higher interest rate while limiting the buyer's ability to reduce the loan amount feels unrealistic and unethical. At that point, I walked away. I value my time, and I especially don't appreciate having it wasted at a dealership. Had I known this Honda dealership was David Wilson owned, I would have moved on immediately. read more

I recently visited Gardena Honda with my wife to look at certified pre-owned SUVs. At first, things started off well. A salesman greeted us warmly and showed us a 2024 CR-V Hybrid with about 18k miles on it. The vehicle, however, had no window sticker. When I asked for the price, I was told it was \$37k. We took it for a test drive, and afterward, I said I was interested and wanted to negotiate. The salesman was fine with that and had us sit down inside. He asked to run my credit, but I told him I wanted to settle on a price first. While waiting, I decided to look up the listing online and found the exact same vehicle posted on their own website for \$32k. That immediately raised a red flag. The salesman eventually came back with a "discounted" price of \$36.5k, which I found insulting considering the online price was already \$32k. When I pointed this out, the sales manager, Isaac, got involved. Unfortunately, his approach was unprofessional from the start. He claimed the vehicle had \$7.5k worth of dealer add-ons like paint protection and an alarm system. After negotiating, he brought an offer of \$32k, with an additional $2.5k in alarm and paint protection, bringing back up to \$34k. He then insisted the offer was only good for that day, pressuring me to commit immediately. To make matters worse, during the negotiation Isaac asked me why I was "talking weird" and suggested I might be recording him simply because my phone was on the table. I found this comment completely out of line. He later added, "Well, nobody is holding a gun to your head," when I asked if I had to purchase the vehicle today at that price instead of going home to think about it, which is a wildly inappropriate thing to say to a customer. Even after supposedly removing some add-ons(alarm and paint protection), Isaac then said I would have to purchase gap insurance at \$1,200 and finance the vehicle for 84 months with Honda in order to qualify for the price. Forcing a customer into a specific loan term and add-ons just to get the advertised price is unfair and misleading. At that point, I walked out. This dealership needs to do better. I have worked in sales and professional environments myself, and I would never treat a client the way we were treated here. Between the hidden markups, pressure tactics, and unprofessional remarks, I cannot recommend Gardena Honda. read more

Gardena Honda - The Advertised Price was 32k. The price they told me, due to no window sticker, was 37k. - Auto Repair Near Me - Gardena, California

Noah was sooo amazing he helped me get a brand new Honda off the lot... he worked with me and met all my needs I had some specifics and it was no problem for him. Thank you for the professionalism and help Noah!!!! read more

Absolutely 10 out of 10. I have literally never had a car shopping experience that was so seamless and fun. Serge was our sales guy and he was amazing. Top tier customer service from the time we pulled into the lot. He really got us a great deal. De'jon in finances equally amazing and funny. He made sure that everything was explained thoroughly. There was absolutely no pressure to buy. We came to this dealership purely by chance. I had visited another Honda dealership that was closer to where at home but the service was horrible. This was the best decision that we ever made. I will definitely tell all of my friends and family that are looking for a car to check out Gardena Honda. You guys are absolutely the best. read more

Gardena Honda - 2026 Honda HRV - Auto Repair Near Me - Gardena, California

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Be careful when you take your vehicle to GARDENA HONDA. They will rip you off , not fix the problem and then charge you more money when you bring your car back in for the same issue. I took my car to this location because my air-conditioning was not working in my vehicle. They charged me over $2700 to get the problem fixed and it did not get fixed. Took my car there 3 times for the SAME ISSUE A/C. On the third time they wanted to charge me another $3000 to fix the problem which they didn't fix the first 2 times. The third time I took my car up there they held it for two weeks end result.... I still have no AC in my car. I will never take my car to this place again nor will I recommend anyone to go here for any type of service to your vehicle. If you do BEWARE . read more

Since the minute I drove in their parking lot. I was greeted by Chris and I felt comfortable. Chris is very nice and not pushy at all, like other sales people. He listened to my needs, gave me options and did not pressure me at any time. He was very patient with me since I was indecisive on what vehicle to get. He advocated for me and got me the best deal possible. Then Luis helped me through the finance process. He was also very nice and made the process very simple to understand. Financing was easy and fast. Overall, my experience was great at Gardena Honda. It's the first time I buy a Honda and I'm very happy I did. Thanks Gardena Honda. I will recommend you to my family and friends. read more

I had such a great experience with Yordi at Honda! I was recommend by my friend Daphne who Also works there ! Yordi was friendly, patient, and made me feel comfortable throughout the whole process. He answered all my questions and never made me feel pressured. Buying a car can be stressful, but Yordi made it so easy and enjoyable. I really appreciate his help and would definitely recommend asking for Yordi! read more