Shige's Auto Service is the type of business you can depend on their service work and professional staff. I was referred to them by my cousin that lives in the community and his father was a auto mechanic for a major bank. He praise the work and personnel of the company. I have a Toyota Sienna 2012 and the timing case seal developed a oil leak and they have to remove the motor to reseal the timing case cover. This is a major job and I wanted to make sure the company I have do this type of work on my engine had the experience and technicians certified to perform this repair. Being a referral and first time customer I could not have had a better experience with Shige's. My first call to explain my issue with my van I spoke to Diana the service advisor. Immediately she spends the time to listen and give you all the necessary information you are inquiring about. She cares about helping you and to make sure all questions are answered in a professional manner. Andrew the service manager is a pleasure to work with. He will answer any technical questions and makes sure all the repairs are done as quoted. They are very detailed in giving diagnostic reports, and estimate quotes. The repair facilities are clean and organize with all the equipment to perform repairs. After the engine repair was completed in a timely manner the work was excellent and all repairs were done as quoted. They will go that extra mile to make sure the customer is completely satisfied with the repairs. This is how you build a relationship with loyal customers. I'm glad I was referred to them and I will continue to drive the 30 miles to have them perform repairs on my automobiles. I definitely would recommended them for you auto repair needs. read more

Excellent service through and through. I called in for a standard oil change for the next day, first thing in the morning and they were able to accommodate. They offered free shuttle service (drop off and pick up), which was really nice as well. After oil change was done, they did a free multi-point inspection and sent me a comprehensive report - including pictures to prove the inspection was actually done. They told me about an alignment that needed to be done, and was very honest about the situation. They said it's not a huge emergency to fix yet, but I decided to do it anyways to save another trip to the mechanic. They did the alignment in another 2 hours and picked me up when it was done. Car: Toyota Avalon 2019 Pricing: Oil change - about $100 | Alignment - about $180 Total time: ~4.5 hours Service: 10/10 Honesty: 10/10 They will become my full-time mechanic. read more

Yesterday, we brought in a vehicle we had purchased from a dealership for an inspection. We decided to give Shige's another chance and booked a same day appointment. Cruz was extremely accommodating to squeeze us in even though they were booked. We are so grateful to have given them a second chance. The following is why: Cruz and the service technicians at Shige's found that the car we purchased was considered in very poor condition with more than 20 problems that would have cost us $6000+ in repairs. Luckily we purchased from the dealership what is called a CCOA, or a Contract Cancellation Option Agreement. It is a contract which gave us the option of returning the car within a 48 hour window. This is a requirement in California of all car dealerships to offer this contract option to customers purchasing a car, typically a used car, that is purchased for less than $40,000. Our purchase was under $10,000. Well, we did the return of the car to the dealership in less than six hours, well within the 48 hour window. A full refund, less the cost of the non-refundable fee for purchasing the CCOA contract option, is pending from dealership. A huge thank you to Cruz, and to John the owner of Shige's. You saved us from making a very costly car purchase. This service was comped to us to make amends for our previous experience with Shige's for service of our other vehicles. Thank you for doing this for us. It shows us that you truly indeed take great care of your customers. I was more than happy to write this five-star review on Yelp. A word to current and future customers of Shige's, this is a business you can trust for all your car repair needs. Cruz even advised us on what are the most reliable used cars. Today we will be searching for another vehicle and will keep his recommendations in mind. We will continue to be customers at Shige's. read more

this review is long overdue... back in June I heard some knocking sounds coming from under the car, I thought it might be the suspension so I took it to Discount Tire who told me, "nothing's wrong, everything's fine." I took the car home with the knocking sound louder than ever. I took it to Shige's who found that one of my sway bar links was THRASED. see pic. me: what's a sway bar link? Shige's: we've never seen anything like this. (there was a road I used to take often that was always partially submerged underwater, that probably did it.) they fixed me up same day. no more driving through water. read more

Shige's Premier Auto Service - Auto Repair Near Me - Gardena, California

Shige's has been my go-to for just about everything outside of aftermarket mods, and they've consistently delivered great work across the board. Over multiple visits, they've handled everything from pre-purchase inspections, brakes and suspension, to engine, ignition, and fluid services. Every time, the work has been thorough, transparent, and reliable. Andrew is the man. He's been my main point of contact and has always been clear, patient, and easy to work with. Whether it was a big repair like replacing the rack and pinion or just routine maintenance, he made sure I understood what was going on and felt confident in the work being done. He doesn't just check boxes. He genuinely looks out for the customer, and that makes a difference. Prices can be on the higher side, but the peace of mind you get from their quality of work and honest communication is worth it. You're not just paying for the repair, you're paying to know it's done right. Between that and the way they treat their customers, Shige's has earned my trust. If you're looking for a solid, honest shop that knows what they're doing, I'd absolutely recommend them. And if you get the chance to work with Andrew, even better. read more

Very expensive quote, was $400 higher for water pump parts and labor compared to similar 4+ star local automotive shop.

I recommend bringing in your car for maintenance service to Shige's. They have great customer service, appointments are easy to schedule via the web and this is a business you know will do a good job on your vehicle. read more

John promptly and kindly addressed the issue. I truly appreciate his dedication to customers.

I've spent over $4,000 at Shige's in the past year, so I trusted them with my Lexus. When I needed suspension work, they quoted me the same as the dealer." That was disappointing after giving them so much business. On top of that, I received six separate texts pressuring me to write a review, which felt excessive. The shop does good work on basic maintenance, but if you're looking for fair pricing and loyalty from an independent shop, my experience didn't reflect that. read more

Great guys, great service! I needed to get work done on my new 4Runner. Safe to say I'll be coming here for all maintenance going forwards. I knew walking in the door that this was a good mechanic. The facility is clean and well-maintained so you know the shop takes pride in their work. The service advisors were kind and respectful and the waiting area is well stocked with water and coffee. Work was done very well and efficiently, got my inspection, oil change, and driveshaft serviced all within 1.5 hours of dropping off my keys. Prices are very competitive. So you are paying a good price for good service. I will say that this shop doesn't take walk-in's so make sure you make an appointment online. read more

Shige's Premier Auto Service - Toyota 4Runner - Auto Repair Near Me - Gardena, California

My AC unit didn't seem to be blowing as cold as usual during the last heatwave and I was driving out to Vegas so I decided to get it checked out. I usually go to Autoplex but they were booked up and wouldn't be able to help me before my trip so I called Shige's. My friend had recommended them and we had them do some work on my wife's car before when Autoplex was booked up so I knew Shige's does quality work. They do tend to run a bit on the expensive side but they are no nonsense and do work correctly so I had no qualms about taking my car there. The staff is extremely professional and helpful. They were able to diagnose my AC system quickly and found it just required a good cleaning and that it was functioning correctly. Everything done in less than a day. I was impressed with their offer to call an Uber to take me home if I needed that service. It is offered as long as your destination is within a 5 mile radius. They pay for this service. Fortunately, my wife was able to pick me up so I didn't need to inconvenience them. Shige's is an excellent shop that is even trusted by Gardena PD to service some of their vehicles so that's a pretty good endorsement. If you need a trustworthy mechanic in the South Bay, I wouldn't hesitate to recommend Shige's to you. read more

They were able to fix the Air Conditioning in my 2002 Lexus when the other guys in town weren't able to! Funny guys, great service, the price was right, and quick response times. Looking forward to working with them again! read more

Very professional Very experience people Explains very well what needs to be done I would go back and I will read more

We had great service and customer care at Shige's Premier Auto Service. They fixed my son's 2019 Nissan Juke, which has finally been running great! read more

Quality Customer and Automotive service. The people there are very conscientious to their customer's needs and with performing repairs that meets manufacturer's standards. Always walked away feeling that could return without reservation of being shortchanged. Thanks Guys read more

Thanks to Yelp. I know Yelp isn't perfect but when you see a car repair place with 130 reviews and a five-star rating, you have to figure it's a good bet. So even tho it's almost a half-hour from where i live I thought I'd give it a try. (Two places closer to me couldn't identify the problem and actually I don't even know if they understood the problem.) I called ahead to say, "Look, someone needs to get in the car with me and go for a short drive before I leave my car there.. I need to know you understand the problem". They said no problem. I got there and the place is so clean in the bays and the office and parking lot... impressive. Well, it costs manpower to keep a place that clean and that probably means they are charging a bit more... the told me the inspection would be $189. That didn't seem too bad since the first two place couldn't even identify the problem. Final bill was like $500 (including the inspection) but the problem was fixed. They drained the differential fluid and refilled... sounds basic but I'll bet the Audi dealer would have found a way to bill me over a grand by the time they made up other bullshit. They (Andrew, Brian and Francisco) also looked over the car and gave me the heads-up to some other issues to keep an eye on and got one of the tire pressure warning lights back to normal. As usual... it's personnel and vibe that make the difference between 4 and 5 starts and this place was great on both counts. read more

These guys go above and beyond. They got me in and finished my car quicker than expected and even filled up my gas tank for me as a surprise. Exceptional service!! read more

Walked right in to ask a question about my car. Andrew was there able to help look at my car and got me scheduled the following week for a more thorough diagnostics test. They were able to identify the issue and replace the part I needed right away. read more

Took my car in for oil change so I decided to wait for car. Inspection revealed some other needed repairs which I told them to take care of and since I was waiting, I was put on fast track with top-notch service and speed! Thanks for taking care of my car and me! read more

Help my Daughter out with her car. She called me and I yelped this place and they really took cared of her. Good job guys!!

My dad had been bringing his cars here for years, and my family followed him here (he's 95 and doesn't drive much any more). We brought my son's 2013 Prius in for maintenance this week, but they called my dad to approve the estimate instead of me - $4700! My dad is deaf, which the staff knows after dealing with him for years. They padded the estimate with completely unnecessary things for a 12-year-old car, like a $600 tire pressure monitoring system, and got my dad to 'approve' all of it. He had heard the estimate as $400. Interestingly when the car was ready and Shige's wanted payment, they called me, not my dad. I felt they acted unethically and told them so. Andrew clearly felt bad and said he'd call John, the owner to see if there was anything they could do, but John said they did nothing wrong and refused to do anything. Shige's may not have done anything illegal, but it sure was unethical and morally dubious. read more

Shige is the place to go for excellent service. Full service you name it, they can do it!!!!

I've been taking my cars here for the last 10 + years and I have never been dissatisfied with their work. They are so honest and always look out for the customer. Recently Cruz and Andrew worked on my suv and did a fantastic job. I highly recommend this place. read more

Shige's service was exceptional. The service technician was courteous and professional. Their service manager communicated daily regarding my car issues and the parts cost, and the labor related to install the parts on the engine. They are extremely skillful and have the technical sound staff that really knows vary updated engine technology and computers that operates the engine. I will gladly return my other vehicles that need or require service or simple oil change or/and general maintenance. James Glaze read more

I would like to say I've been coming to this (auto repair) shop for years. And to my surprise, just when I thought that the workmanship couldn't get any better. The entire team went up and beyond anything that I could have imagined. They identified problems that could have escalated into a bigger issue. They informed me of the corrections that were needed, and then some. All work was done in a timely manner, and the beauty of my vehicle was extra extraordinary. I would like to think the entire team and management /mechanics for all they have done in the completion and the. rebuilding/painting my 1999 Jeep grand Cherokee. These guys are the best. They are indeed top notch. read more

After my mechanic retired last year there was no question as to where I'd take my car for service. Over the years I heard good things about Shige's and, without having been there, recommended them to friends. I had my car serviced last week and they were great! I got reminders about my appointment, an explanation about what services would be performed and how much they would charge, which was more than fair. Also my car was ready when promised. I love that they are friendly and very professional! I will continue to recommend them! read more

Went to Shige's to replace my battery. As always, Andrew and the crew replaced my battery and now I can drive my car with the piece-of-mind that it's fixed. For over 20 years all my cars were taken to Shige's for automotive needs and I always leave satisfied and with confidence that it was done correctly and at a fair price. All work is listed and discussed prior to starting the repairs and I know I'm not being taken advantage of. If you're not coming here, you're not getting the most for your money. For me, you cannot put a price tag on reliability, quality work and peace-of-mind. You get all that from Shige's and at a fair price. read more

I've been going to Shige's for my Honda CRV for many years now. They are hands down the best in town. They are extremely professional, knowledgable, trustworthy and kind. It's clear they take pride in their work and care about the work they do as well all their clients. I've mainly worked with Andrew (Advisor) who is a true professional, friendly and goes out of his way to explain what work is recommended, why, and how. Andrew and all the guys there go above and beyond to answer any of my questions or concerns. I went to them first with a list of work the Honda Dealership told me I needed and they told me I didn't need most of it and they were right. I always feel relief after leaving my car with them because I know I have a renewed feeling of safety when I get back behind my wheel of my car -- you can't put a price on that, especially in business where customer service is subpar and can feel left unsure of the quality of work that was done to your car and if it was necessary in the first place. Shige's and the team there from Jon, the owner to Stevie, one of the auto technicians are GEMS. read more

Came in to check the place out since my car needed service . I have to say it was the best customer service and communication about my vehicle I ever had . Andrew, Cruz and Moh all worked together to make a great experience. Shige's Premier Auto Service offers quality service at a reasonable price. It will now be my go to location for car service. read more

I would like everyone to know the owner John is a fraud and takes advantage specially if you are a woman. Take your car elsewhere, unless you are willing to waste your money paying them to damage your car. He had my car for almost 2 weeks and couldn't fix the problem and still damage a part of my car. He used aftermarket parts when I paid him for original parts. At first he said he was a certified and works on German cars but that was a lie. I don't understand how he remains open. I'm definitely letting know my family, friends, and my customers not to go there. I do customer service and manage a business. The difference is I don't take advantage of my customers. In order to have loyal customers, you take care of them not ripped them off. He argue he didn't have the tools necessary for my car. What kind business is he running without the proper tools. Makes you think & doubt. read more

Sorry never reviewed but thanks Team Shige for taking care of my car. The team always have been friendly and quick with any inspection and work that needs to be done on my car. What I appreciate is they educate and even take the time to explain the work that needs to be done and they also follow up after at times depending what was the issue. Thank you again for keeping my transportation in tip top shape! read more

First of all, Shiges Premier Auto Service is the by far cleanest auto repair facility I have been to. They are thorough and fast for the amount of work I had done. You get photos of what needs to be repaired along with your estimate by email and text. They close at 5 but they waited till about 5:30 for me to pick up my repaired car. They are also very friendly and patient in explaining what repairs were needed. I wish I had found them earlier. read more

The clutch assembly on my 2005 Corolla needed replacing, and they did a terrific job. I appreciated how they were very thorough, and went ahead and had my oil changed and a needed brake job done, too. They were professional and very accommodating, and even offered the use of a loaner car because they needed to keep mine overnight (although I didn't need it). I'm the original owner and love that car, and it's purring again! Hope to have it for many more years, and thanks to the experts at Shige's, that hope will become a reality! Thank you all! read more

Best quality service always. Highly recommend Shiges. Have all my cars serviced here for many years.

By far the most thorough and trustworthy place to service your auto. We have taken our Hondas and Toyotas there for many years. John is keeping the legacy alive that his father started by offering honest, dependable service. I recommend to all friends and family. read more

Friendly, honest and the prices are affordable. Didn't do anything until I approved it. Listed service needs but realized they were not needed. And those services were subtracted from the estimate. I would recommend them. read more

Have a fair quote and did great work. Was able to get my car back to me really fast after a radiator and thermostat swap. Definitely going back to these guys next time I have car problems read more

Highly recommend Shige's! Andrew is incredible at explaining what my vehicle needed and their pricing is very reasonable. You receive a text with all the details and services your vehicle will need, including price, and you can accept via text. Super easy, reliable, fast, and friendly. read more

As I type this review I'm currently sitting in the lobby. This place is nothing less than professional and now I see why everyone who reviews this place is gives them a 5 star. Customer service here is amazing! The lobby is clean and organized. There is a free shuttle to the surrounding area within a reasonable distance, free Wi-fi for customers, free coffee and water was offered from staff members, which surprised me. The environment is a homey feel and most customers that come in seems like they have been coming in forever! On to the meaty stuff. As a first time customer Shige's gives a courtesy all around thorough car inspection. I've never heard of a place giving this before that's not a dealer and under warranty. When the inspection was through and came time for the explanation, there was a checklist with pictures on what EXACTLY needed to be immediately fixed, fixed in the near future or was all good. Quotes and pricing were then given and it was left up to you to figure out what to do. I really appreciated that option. So I decided to stay and get what needed to be done, DONE. Unfortunately, there are some cons here. -Not open on weekends -Wait is a bit long, but that's normal for the volume of cars they do -I live so far away This place is so busy because they do EXCELLENT work. I HIGHLY RECOMMEND THIS PLACE TO ANYONE as I was recommended this place by a friend. Shout out to RANDY who helped me out with everything! read more

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Kyle is Amazing!!! He was informative about my repair and gave me updates throughout my service. The staff are welcoming and friendly. I will definitely bring my vehicle back for future repairs or service. read more