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    Precision Auto Care

    4.7 (198 reviews)
    Closed • Closed

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    Response time

    10 minutes

    Response rate

    100%

    Services - Precision Auto Care

    Auto brake repair

    Auto engine repair

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    Screen shots of the owner affirming my mom and the difference in energy once I arrived was very clear
    Daniel S.

    This is a response to your response. let's be honest about how things really played out. Your shop failed in customer service. I am attaching screenshots of the exchange between the owner and my mom for reference. Your receptionist did not make any attempt to assist me until I mentioned that you and my mom had been in contact. Yes, I told you ahead of time that my car had an interlock device, and I made it clear I could stay and start the vehicle or that you could contact the provider for a code. I never asked you to remove or tamper with anything I followed every step within legal boundaries and was cooperative throughout. But when I arrived, the receptionist AND your mechanics already had a dismissive attitude before we even attempted anything. It was obvious the mechanic had already said "no" before we attempted anything. I literally had to call my mom and reference the message exchange she had with your shop the same one where you were extremely friendly and said you'd be happy to assist just to get her to even attempt to help me. That shouldn't be necessary. Only after that did the receptionist even bother to call the provider and by then, it was clear you had already made up your minds. I felt belittled and judged, not helped. You say you "acted professionally" and "did everything you could," but your team was no professional and wasn't acting like they wanted to help at all. The tone and effort I experienced in person did not reflect the professionalism and friendliness I was promised online. If legal restrictions prevented the service, fine but that should've been communicated clearly before I took time out of my day to show up. Instead, it felt like the door was slammed in my face before we even tried to find a solution. You'd receptionist had an attitude on her face so I told her to just leave it alone and I'll be on my way. I hope you take this as feedback, not just criticism because what happened here was a failure in customer service, not just a legal misunderstanding.

    Lue B.

    called in to schedule service and the receptionist was nice and helpful. Set me up with apt the next day. Came in to my apt and was helped right away. Overall great experience, will definitely be coming back for other car needs

    More metal
    Andrei R.

    If you want your gearbox looks like this, you welcome ! Unprofessional people. They don't know how to do things properly. Oil pan bolts should be tightened 18nm, but these guys showed how powerful they are, bolts were over tightened. Into gearbox goes 7 liters of fluid, they put a little more than 4 liters. Now it's broken cuz they are not able to do any car service, even bicycle Im not gonna trust them to fix!

    Customer waiting area

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    4 months ago

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    Sam B.

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    7 months ago

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    Sam B.

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    1 year ago

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    Sam B.

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    1 year ago

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    Sam B.

    Helpful 2
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    2 months ago

    Easy to make an appointment. Vehicle serviced as required, done in the time - as promised. Will be going back

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    Sam B.

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    4 months ago

    Dropped my car off Wednesday end of day and got it back Friday. My car drives better than before!

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    Sam B.

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    Photo of Mark E.
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    7 months ago

    Good price and very smart, experienced mechanic. Came here to replace the pcv valve in my jeep.

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    Sam B.

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    7 months ago

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    Sam B.

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    7 months ago

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    Sam B.

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    1 year ago

    Quality work, straight forward, on time and the manager is very professional. Will bring my x1 here for future service.

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    Sam B.

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    11 months ago

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    Sam B.

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    Photo of Lue B.
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    1 year ago

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    Sam B.

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    1 year ago

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    Sam B.

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    7 months ago

    This place is good place to bring your car but they take along time to get your car finished the prices are a bit high but it's fine

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    Sam B.

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    8 months ago

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    Sam B.

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    2 years ago

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    Sam B.

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    11 months ago

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    Sam B.

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    2 years ago

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    Sam B.

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    11 months ago

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    Sam B.

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    1 year ago

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    Sam B.

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    1 year ago

    set up appointment thru AAA for routine inspection. very prompt, efficient, thorough and honest

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    Sam B.

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    4 years ago

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    Sam B.

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    1 year ago

    Excellent Service all round...Highly recommend and will definitely be using them again!

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    Sam B.

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    1 year ago

    Great service and communication. I called them up explained the issue with my AC, and they gave me some options with expectations.

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    Sam B.

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    3 years ago

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    Sam B.

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    3 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    3 years ago

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    Sam B.

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    1 year ago

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    Sam B.

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    1 year ago

    Everyone from the front desk to mechanics are professional and courteous. Their prices are fair. Highly recommend them.

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    Sam B.

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    2 years ago

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    Sam B.

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    5 years ago

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    Sam B.

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    2 years ago

    Did a GREAT job on repairing my car with 235k miles. I would recommend to my family and friends!!! Honest and trustworthy!!

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    Sam B.

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    2 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    2 years ago

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    Sam B.

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    Photo of Simba S.
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    3 years ago

    One of the best auto repair experiences in my life and I own 5 cars. Highly recommend for services and advice that won't break the bank.

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    Sam B.

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    Page 1 of 5

    Ask the Community - Precision Auto Care

    Do you work on old cars? We have a 1963 Ford Falcon and we need the starter looked at and the brakes looked at?

    No we do not work on older vehicles unfortunately. Thank you for your inquiry! Best wishes.

    Can you service a Fiat 500x? I just need an oil change now, but it would be great to find the kind of mechanic who will catch issues before they become too expensive.

    Yes, We can service your vehicle based on manufacture recommendation. We do provide complimentary inspection while preforming routine maintenance and let you know our recommendations. Feel Free to give us a call for more detail as well

    By any chance would you be able to run a diagnostic for a check engine light on a 1990 Mercedes Benz 300SEL?

    Yes, If they have OBD I we do have the tool to run a diagnostic on it.

    Don’t See Your Question? Ask Away!

    Review Highlights - Precision Auto Care

    “At Precision, I mainly dealt with Sahand through yelp message and he was transparent the entire process, even the pricing info.”

    Mentioned in 6 reviews

    Read more highlights

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    Oh I am so happy I found this spot. Great family owned…read morebusiness. I have had multiple issues with my cars. I recently had a kia that wasn't fixable they let me know and also didn't charge me for the work/parts they got since the car was officially de*d....this business stands by their work and they are trustworthy. Key note* they communicate with me clearly and I understand everything that they will do to my car. I am just a girl and idk things about cars lol but they still respect me so that's cool I have since brought in my new car and they are fast. It didn't take long for an oil change and overall check. This is my new spot indefinitely.

    0/10 do not comment this shop at all. The gentleman here "Alex" is incredibly rude and hostile over…read morethe phone and in person. I came to this shop months back for calibration, the device drained my battery while I was on the property and the man refused to help me. I was here stuck with my baby struggling and he he was being rude telling me to move my vehicle, as if I could it died. He didn't want to help me jump it so I had to call someone to come help me. Fast forward I scheduled another appointment because there's no other local provider unfortunately he stated there was no tech available the first time I got my vehicle towed to him then the second attempt he said there was also no tech available but he'd still assist me once we walked outside he completely decided to just refuse my service. When I've already been in contact with him twice, he agreed as we were walking outside then completely changed his mind!!! After the vehicle had been towed to him twice. Absolutely outrageous. Not to mention I had an infant child with me this man did not care just wanted to be rude straight up!

    Jimenez Body Work - Jimenez Body Work #jimenezautobodywork #bodywork #autorepair #bodyshop #autopaint #jimenez #losangeles #jimenezauto #jimenezbodyshop

    Jimenez Body Work

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    A guy by the name of Aaron Medel really messed up our whole experience here. We had our gmc work…read moretruck painted from original blue color to white. The outcome was horrendous. There were massive drip marks in the finished product as well as a ton of over spray. In some spots it looked like they ran out of paint to finish it bc there is not enough paint covering and the coat is so thin ( like rattle can ). In one part it looks like 2 different colors were used , white and some yellowish color. Also we can still see some faint blue behind the white color.. He lied to us also. Had the truck delivered via AAA tow truck on June 23, 2017 he texted us on the 28th telling us it was ready. I asked him for a photo of the truck he said he didn't have one. So we live in Mission Viejo which is a 1.5 hour drive or 3 hour round trip. On June 29th the next day my friend went out to the shop on the basis that the truck was ready, we'll it wasn't to our surprise, Aaron had said that he had problems getting it in the paint booth and that it would be ready in 2 hrs time... it's a Friday no one was looking to stick around in the heat. Plus why did he say that it was ready the day before?????? Anyways the finished product was nightmare to the heart point where it needs to be Repainted AGAIN. We are looking to sell the truck so we are not expecting a well paint job. There goes 770 dollars down the drain. Horrible customer service that guy should be fired..

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    Kiro's Auto Repair & Electric - Catalytic Converter - Jaguar

    Kiro's Auto Repair & Electric

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    So this is the same ownership! Alex's son now runs the business and it's clear that they're cut…read morefrom the same cloth. I had a terrible experience with this shop. Took my car in and he purposefully disconnected the plug from my radiator to make it leak. My mechanic said "someone" did it to show it was broken. This is not good business practice. Stealing from people is not how you do it. Very dishonest and I would never, ever recommend Kinos auto repair to anyone out there.

    I normally only write reviews for an exceptional experience - exceptionally good or exceptionally…read morebad. Unfortunately, my experience with Kiros Auto went from good to bad to the worst in a matter of weeks. This is a detailed review so for those who don't want to read this long rant, the bottom line is this shop sucks but shame on me for being penny wise and pound foolish in trusting them to fix my import luxury car. The shop is family-owned and run by brothers Kiro and Mike and their dad Alex. Mike is passionate about cars and very knowledgeable. He is also a smooth talker who handles most of the communication. He will also lie to your face. I drive a 2008 hybrid SUV that has over 100,000 miles so I knew I it was time to do some maintenance. Initially I went to this shop because they offered the best price for headlight restoration. They did a great job on the headlights so in an effort to save money, I trusted them to handle a tire monitor situation that was causing my check system light to stay on. The dealer wanted upwards of $1,500 to fix the problem. Kiros Auto said they could fix it for $700-800, maybe less because they were willing to investigate the status of each sensor rather than just trying to replace all of them. Only one sensor was bad so I felt good about the work Kiros had done. Then I ended up replacing my battery via AAA and took a road trip and my check system light came back on. I called the shop from the road and Mike said I should check the tires to make sure I hadn't gotten a puncture since they fixed the sensors. I stopped at a Jiffy Lube that checked my tire pressure and informed me that my tires actually needed replacing. Upon closer inspection I saw that my tires were very worn and nearly cracking. I was surprised that Kiro had not mentioned this to me since they were working on my tires! This should have been a red flag. When I got back to town I took my car back to them since the tire sensor repair was under warranty. They had my car for nearly a week then I got it back and thought everything was fine. Hah! Two days after getting my car back, it wouldn't start at all. I called back AAA who jumped the car and I took it back to Kiro to see if in the reprogramming of my tire sensors, something had been thrown off. Mike reassured me that this was not the problem then gave me a long speech about the poor quality of AAA batteries. He suggested the battery was bad and to test it, they put in a new battery and kept my car overnight so they could monitor and test it. Sure enough he determined the battery was not holding a charge (I did get a refund from AAA). I then let him put one of their batteries in my car and prepared to go on another road trip. I ended up stranded in the mountains when this new battery died. Upon my return, I again found myself at the shop due to the warranty situation. This time, Mike determined I had a parasitic draw on the battery due to a faulty electronic control unit (ECU). I authorized replacement. Turns out the part was a special order so I was out of my vehicle for another 2-3 weeks! I couldn't understand the delay until I pressed for explicit details which is when I realized they were ordering used parts that were actually defective. I asked them to order a new part from the dealer. When I came to pick up my car, not only was the vehicle not ready as promised, but one of their mechanics was literally still working on my car. He had my tire iron in his hand and I noticed my spare tire compartment was broken. I pointed this out to Kiro who said they would fix it along with with my windows that no longer worked. Now I'm pissed and don't trust them. I just wanted my vehicle back intact. Mike promised everything would be made right. So I was furious when I went to pick up my car to find the windows still didn't work, nor had they fixed what they broke on my car, and now my alarm didnt work either. The windows were just a quick reinitializing process but the repair for the broken spare tire compartment again required a special order. What infuriated me even more was the dad Alex trying to insinuate that I had broken the tire compartment. Since Kiro was present when I discovered the problem and I had been pretty accommodating up to that point, they didn't force the issue and agreed to repair it. They charged me another $500+ despite all their incompetence and I paid it to get my keys back and get out of the shop without incident. However I was able to dispute the charges and recover some of my money. I had to take my car back to the dealer after all. That's when I discovered they really did not know how to reprogram the ECU which was why the alarm and the windows were having issues. I also found out it would cost me $500-700 to fix the stuff they broke. All in all, these guys talk a good game and may even have a lot of great car knowledge but they are liars and cheats. Buyer beware.

    Precision Auto Care - autorepair - Updated September 2026

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