Where do I begin ... I had been looking for a shop to fix body damage on my Honda Civic. I reached…read moreout to a couple shops but kept getting the run around. Luckily , my good friend referred me over to Luis Body shop . I filled out the form online and within 1 day I was contacted by Chris . He gave me the first available appointment, and took in my car that same day !!! The repairs were so quick ! My car looks brand new . I am so happy with the quality of the repairs and the customer service was so amazing ! If you need a trustworthy shop, Luis Body shop is the way to go ! Thank you so much for everything!

The response from the shop on my last review is disappointing because instead of taking…read moreresponsibility for the quality of the work, they're trying to make it sound like the issue was the amount I paid. At no point was I "thoroughly explained" that the service I was receiving would result in lower-quality work because of the price (no I didn't refuse any first quote, I actually paid more than the original offer for oem paint) In fact, they were the ones encouraging me to move forward with the project while I already had other work being done on the car. They also claim they repaired dents and body damage at no cost. That's misleading. I specifically asked whether the dings around the vehicle would cost extra because I was willing to pay for them, and I was told they would take care of them. That was their decision, not something I requested for free. As for the warranty, I was originally told there was a 5-year warranty on the work. However, after bringing the car back shortly after pickup to address issues I wasn't satisfied with, I was later told the warranty was no longer valid. Now the response claims it was only a 2-year warranty, which is not what I was told. The problem has never been about money. The problem is the quality of the work and the lack of accountability afterward. If a shop offers a service and accepts a job, they should stand behind the results instead of later claiming the customer didn't pay enough. Looking through other reviews, it seems like any negative feedback is met with an explanation of why the customer is at fault. I understand wanting to defend your business, but accountability goes a lot further than shifting blame. Written estimates, warranty terms, and expectations should be clearly documented to avoid situations like this in the future. This review is not about me trying to get my way or get a free paint job, this review is to save someone the headache of getting a bad paint job. I would never bring my car back here for any work, free or not.

Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

Excellent customer service. They keep you informed every step of the way. Marcos is a gem. I felt…read morethoroughly satisfied after being sat down with a computer-visual-walkthrough of all work completed. I highly recommend Green Auto Collision. Thank you!

This was my first time at this facility and per the I thought I'd inquire. I had a body damage on…read morethe right rear of my infinti and needed a quote. I called in to be sure they were open and decided to get a quote. Having past Mickey mouse Jobs done at other facilities for auto repairs I was reluctant to drop my car off at the body shop.After discussing my needs, Marco was so helpful and did his best to make me feel at ease. He gave me a detailed estimate and everything up front. I'm pleased with the job and appreciate the work they did and more. Thank you Green Collison!

Awesome shop. I whent to 4 different shops near my job at DPSS on Grand and Adams once they looked…read moreat my car they just wanted to salvage my Q40 specially this clown shop called Navarros on Olympic in East Los. Then I found Quinos met Charlie at the shop he looked at my ride and said no way this is a salvage we can fix it. I am 100% satisfied this shop should become a franchise and have employees like Charlie firme vato and I grew up on 23rd st and Hoover I also asked Charlie I wanted my inside trim to match the outside paint and he hooked it it up.

Really good and easy experience. Quick quote, quick appointment, and they finished the car the same…read moreday. Will 100% return

Very honest & trustworthy body shop. Immaculate customer service. Thank you, I definitely recommend…read morethis body shop for any repairs needed for your vehicle.

Very unprofessional and rude staff. Better to avoid this place since customer service is not…read moreimportant to them. they call us to he got car for sale and we send the tow truck all the way 45 minuets to their shop and they said its not for sale and not paying for tow truck . this guys are rude stay away from them .

Ernesto did an amazing job!! The company responded quickly and got me an appointment the next day…read more He arrived on time and did an amazing job getting out a bunch of scratches and repainting on my husband's Toyota Tacoma truck. Very happy with the service and the price!! Will definitely use them again!

Wow, just wow!! From start to finish, Jacky managed everything with courtesy, dedication, and…read moreprofessionalism. Ernesto did an absolutely FANTASTIC job with the repair on my car. His work ethic, and dedication are two of the absolute best that I have witnessed. Should anyone I know be in need of any similar repairs, I will highly recommend Magic Touch Repairs. Again, thank you Jacky, and Ernesto.

I don't even know where to start, my car got hit so bad and the person's insurance did not pay for…read moreit. I was so sad, my car is brand new and I thought I will never be able to fix it and leave it as a brand new car. The driver and passenger door got bent and I had to lift it up to close it. I searched places through Yelp and found Yosemite Auto Body Shop. Sarah was so helpful even when she was about to leave, she was helping me without rushing, Mr. Lee checked and immediately knew what parts are damaged. He was so kind and helpful and gave me an estimate right away. I decided to wait and look for different shops as I was shopping around. The other shops told me that it can be fixed for 11k or 12k, I was shocked so came back to Mr. Lee. I live about 40 mins from this shop but I knew I can trust them, Mr. Lee said it might take about 2 weeks or less and yes it was fixed in less than two weeks. I got there late to pick it up and Mr. Lee waited for me, he was so kind and nice, they kept me updated and waiving some fees for extra parts. I do not have words for how grateful I am, my car was left as brand new, I cannot even tell that it was so damaged and the painting looks amazing. Leaving some pictures. Thank you so much Mr. Lee God bless your team and your shop.

Bring your car to Yosemite, My 350z needed body work done, Mr. Lee and his staff were super cool,…read moregot us a real solid quote for some major body work, love the fact that they stick with OEM parts as best as they can and update you along the way if they find any unexpected finds during the repairs. If I need any of my other cars worked on, Ill bring them to Yosemite.

My regular shop couldn't fit me in and has cut Saturdays out of their schedule, which unfortunately…read moreleads me to find a new shop. So I think I just did; Lucy's! A happy man picked up the phone and could fit me in before my work day. They were efficient and the price was reasonable. And they're in my neighborhood ~ definitely worth a visit if you're in the market.

My suspension needed to get replaced on my truck. I know its going to cost over 2,000. I got…read moresome quotes and Lucy gave the best quote so i went to them. They offer exceptional customer service, they were honest, they told me other things I need to pay attention in the near future for my truck. They dont upsell and was straight to the point. Excellent service, will come back again soon!