Someone I trust implicitly referred me to Innovative Auto Collision and I was not disappointed. They do excellent work, take care of your vehicle while in their care and all with a smile and a kind word. The first vehicle I brought in was not my vehicle, so there were high stakes because I needed service for someone else. Now, I am using them for my own vehicle and the service is still impeccable. I highly recommended Innovative Auto Collision. read more

My construction shop runs about seven trucks on the road six days a week so we get into a few accidents. Thankfully the other side was also Korean so we decided to fix the car out of pocket and not engage my commercial insurance plan (would have raised my rates around $30k). They fixed everything like brand new, and also handled everything the proper way. Removed all the windows and parts, replace all the clips, and fixed the car with authentic parts. Probably my fourth time working with them and have never been disappointed with the end product. If you drop by there and need construction materials visit next door. read more

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Customer Service was great. The work they do on vehicles is amazing and they very thorough about what they're going to do with the service. I requested a bumper replacement service and the paint quality on the new bumper looks great. Definitely recommend coming to these people for any service you need and will be recommending to everyone. read more

Choosing Innovative Auto was the best decision I've made with my automotive needs. BEST in the Los Angeles Area! Staff are Knowledgeable Honesty and Respectful to what's important to you. Which made the visit smooth and satisfying. I saved money and time for putting my trust into this establishment. Words can hardly express how grateful I was leaving this business after my transaction. Thanks so much for being Kind hearted , Positive, Supportive, Professional and True to the Job!! read more

Amazing service. I am really happy with the work done, they did a great job. I highly recommend!

Love these folks. Highly recommend: PROS: High quality work; straight up and honest; Fair prices. The car was finished exactly when they said it would be ready, not a day late. Janet was amazing. CONS: None, just wish they were closer to where I live in Venice. read more

I was in an accident with someone else. The other party wanted to pay as an individual and not through insurance. Innovative Auto searched for best deal, ordered and resolved so quickly, I almost forgot I was in an accident. Straight forward business, quick, affordable. Communication clear, and direct. My appointment was timely and the other individual in the accident with me, was pleased with pricing as well (I mean as much as one could be having to shell over money, for an accident lol.) I highly recommend Ms. Janet and her team. Ps. 2024 Hyundai Kona Headlights ain't cheap, one part on the exterior broken, whole fixture replacement. But for a sucky situation...very best outcome. Definitely recommend! read more

This is by far the best Auto Repair shop in LA. They always do a fantastic job and always great customer service from both Janet and Markus!

I've been meaning to write this review for a while and honestly just kept forgetting with how busy life gets. My car was accidetally scraped by a parking attendant where I park at for work. My neighbor referred this body shop to me and very glad she did. Janet was a complete sweetheart in just our conversation alone. She helped me with a reasonable quote for out of pocket expense. I am planning to take my car soon as I need to turn in my lease. I can't wait to support this business and give them much more business and referrals. God bless Janet and her company. read more

This review cannot express the pleasure I have with this body shop. I have been all smiles now for over a week! My car looks 100x better than how I purchased it! I figured my car be in the shop for at least a month, it was just a couple weeks! they kept me up to date with the process and the peace of mind was everything for me! Now this review isn't complete if I don't mention names! Janet! Look for her! If my insurance covered an auto mechanic therapy, I'd been coming here just for her! She's an angel and you can tell she loves what she does! it shows in the work. My sister and I both got our cars done here. Janet and the innovative team are pretty much family with this experience. You dont get quality like this anymore. It's good to know people still do care about their work! read more

My GMC was making a noise when driven not even 10mph n you could hear it. I took it to the dealership Felix Chevrolet in Figueroa to get it diagnosed. Was charged $310. Report stating I had to replace the vacuum plate, rotor and breaks estimating a cost of over 1,891.36. I took this report to Janet asking for help in ensuring it was the issue. She drove it in matter of seconds she figured out it was the braking plate that was bent. Taking longer to take off the wheel than to fix the bent plate, It saved me so much time and money. I'm grateful for the efficiency of this shop and the customer service that goes beyond what's expected. She didn't even charge me a dollar for this service. Thank you Janet and Innovative Auto Collision. read more

My experience here was wonderful! I usually dread going to auto anything places, but Janet is so welcoming and professional. I was so happy with the results as well my car was left impeccable!!!! I can't express my gratitude enough ! Great work, great price, and they were done in just a few days. And on a side note, if you enjoy art, they have a beautiful mural out front ! read more

I've made the best choice for choosing innovative auto collision shop they really hooked me up Igot my quarter back and front repair and they left it like nothing ever happened literally! I'm giving them a 5 star. Thanks Janette for being so nice and Thanks to innovative workers for doing an amazing job. I highly recommend this place. read more

I am so happy that Janet and Markus are still in business! I recently took my car in to get some body work done and they were able to get it done under the price I was quoted. They are amazing! read more

Great place to get my vehicle repaired have been coming here for 10 years now. I had hoped to never get into another car accident but I know that every time I have Innovative Auto has made the whole repair process easy and stress free. The service Janet at Innovative Auto provides is unparalleled to service provided else where. Innovative Auto is a place where to customer is always taken care of. Thanks again for making such a stressful process stress free. My car looks great! read more

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Unfortunately this review is because my car was not spared the carelessness of another driver, that said, I returned to see the great people at Innovative many years after. Janet and Markus have a great rapport with the adjusters which helps move things along. My car came back looking great, the color match was on point and they just overall have treated me well as a customer. read more

Innovative Auto Collision - Left rear quarter panel and rear bumper were repaired - Body Shops Near Me - Los Angeles, California

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I don't usually leave reviews, but the service I received here was outstanding. They gave me a very honest and in-depth estimate on my front bumper scrape and explained everything clearly so I knew exactly what to expect. Janet was incredibly kind and professional, and even gave me a ride back to my university (USC). On top of that, there was another part under the bumper that they couldn't tell was damaged until afterward, and they replaced it for me free of charge. I highly recommend this place to anyone (especially college students) looking for a reliable and genuinely helpful repair. read more

Janet and Markus were such a pleasure to work with. Janet provided me with a very fair quote and explained everything to me beforehand. She is extremely personable and she truly cares about the customer. She kept me updated on the repair status and sent me a picture of my vehicle while it was getting repaired. Both she and Markus ensured that my vehicle was ready by the date that I needed it back. When I picked up my vehicle, Markus showed me the repair and shared that they detailed and washed my car for me! It looked brand new. No sign that it was ever damaged! There were no issues throughout the process. I would highly recommend going to Innovative Auto Collision if you're looking for a company that is honest, does quality work, and charges a fair amount. I also love that it's a family operated business. Thanks again! read more

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These people are life savers! I had a head light out on my Honda Civic and it's hard to replace and you need special tools to get to it. I go to Honda DTLA and they said it would cost $100 and maybe 3 hours or so. Even with me providing the replacement light bulbs. I said forget that and I called this place, they answered in Spanish ( a good sign) if you ask me. Then , I told the nice lady on the phone, Janet, my situation. She said she can do it for $40! I said great! Plus, that I could bring it in about 1.5 hours since her mechanic was about to go to lunch. I get there at 1 pm and her mechanic replaced in like 10 mins or so. Easy and painless. They take Zelle, cash and credit it card! Highly recommend! read more

I fell in love with my car all over again!!!! I had the best experience brining my beetle here. The owners are so kind and very knowledgeable. Service time was fast and and my car looks new again! And to put the cherry on top...... they also detailed my car before I picked it up. tytyty As you can see I'm not the best driver. My car has looked like this for a few years now. I'm so happy to have it fixed. I'm so pleased with the work they did. I'm being so careful driving now. But if I do mess up I know where I'm bringing my car!!!!! Thank you to Janet and Markus!!!!!!! THANK YOU INNOVATIVE AUTO COLLISION!!!! read more

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Janet and Markus! A special shout out to Janet, Markus and Innovative Auto Collision! Don't hesitate to entrust them with your repair needs!! I find people appreciate reading detailed reviews, and I think this shop deserves all the positive ones they've got, so here's mine: finding myself in an accident, for the first time was both confusing and stressful. Markus, one of the owners, had checked in with me more than once right after the accident to ascertain I did what was best for my particular situation, and explained the repairs and insurance processes in great detail while other shops were rather dismissive in simply providing vague information and estimates, so his guidance meant a lot in a difficult situation. I can not miss giving a huge thank you to Janet, one of the owners, who oversaw the repairs process and not only diligently worked with insurance, promptly followed up on everything, she also kept me updated regularly, with images, of the entire process from beginning to the end. On top of it all, this shop has been understanding and sensitive of my particular circumstances and needs, which is greatly appreciated. I'm very glad I ended up choosing Innovative Auto Collision! Dora read more

Innovative Auto Collision - Body Shops Near Me - Los Angeles, California

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I first learned about Innovative Auto Collision 10 years ago when I had to get the seatbelts in my van repaired. Even back then the service was prompt and professional. Fast forward to 2023 when I needed to get the sideview mirror of my Nissan Altima replaced. Service is still on 10, with welcoming energy. I was able to get my mirror repaired the same day after the part came in, and wasn't charged unnecessary fees like at so many other body shops. Janet is the best! read more

If you're looking for a 5 star auto collision repair shop, Innovative Auto Collision is the place. As a first time, having my vehicle involved in a collision, finding a good body shop that you feel comfortable taking your vehicle too is hard. I went ahead and gave them a call. As soon as they picked up my phone call you were able to feel that kindness and empathy from them. The receptionist was so kind and compassionate of my situation. She made it so easy to get an estimate for the repairs of my vehicle and get things going. An not too say, the cost was reasonable. I highly recommend this place for any repairs you might need. Thank you Innovative Auto Repair. read more

Amazing Place! They do amazing work! I have worked with them 3 separate times and the repairs always looks better than before any damage. Highly recommend this place! They Will do right by you. read more

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Innovative Auto Collision are amazing. Janet and Markus provided with detailed information and got my repairs done on my 2017 Chevy Volt the same day. Highly recommend Innovative Auto Collision. Janet even touched up some chip marks on my car free of charge. Thanks guys for the excellent customer service and quick turn around. Definitely will do business soon. read more

Was referred to Innovative Auto when I recovered my car after being stolen. Glad I came! They have amazing service, are always polite, and they get things done in a timely manner. Thank yall! read more

I am so pleased with the superior customer service that I received from Innovative Auto Collision. My Toyota sienna came out looking like new. I would recommend them to all of my friends. read more

The only location I trust with any auto repairs. Years ago they serviced my car and am happy to see the service is still as great, if not better. They're a blessing! read more

As someone who knows nothing about cars and found myself in a really sticky spot, I couldn't be more thankful for Janet and Innovative Auto Collision. Not only were they open, welcoming and friendly but they did an amazing job on my car - really fairly priced and transparent through the process. I couldn't recommend this place more. Thank you so much! read more

such an amazing body shop. Excellent customer service, they went above and beyond for my car. They give you the run down, explained everything beforehand ensuring you that your car is in good hands. Janet truly cares about her customers. Truly grateful for Janet and her team ! i fell in love with my car all over again Definitely Recommend !! read more

I previously had my Camry get repaired by this body shop and loved how my car came out as if nothing had happened. This time I decided to bring my mom's Hyundai car as it had some serious damage to the paint. Janet and her husband did such an amazing job to this car that it looks like new. They are really understanding and are not like other body shops who are just after your money. Thank you so much to Janet, her husband, and their team who did an amazing job on this car. I highly recommend bringing your car to them. You won't be disappointed. read more

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Thank you Janet and Marcus for doing a great job on my Honda. You took care of a couple other minor details for me as well. I will pass along your card to my friends and family. read more

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Markus King is the MAN. This is a husband and wife owned business. An independent, family shop. They like to help the community and aren't out to rip people off. Not greedy - just good people! I came in here Monday after a badly constructed City of LA (go figure) curb scratched up my car. It had a crazy chunk of concrete sticking a good 8" out into the road/parking space, gouging up my door while I was parking. In order to file a claim with the city, I needed an estimate. Innovative was the #1 result on Google for collision. Gave Markus a call, he was friendly and told me come on down. Although I'll be fighting with the city for some time for full repair, I needed a temporary (and cheap) solution as I want to look halfway presentable for my customers/work. Markus gave me the straight breakdown of my options, eventually we settled on some touch up paint just to hold me over until the big fix. Markus gave me a CRAZY low price, like so damn low I had to ask him to raise it up because I felt like I was robbing the guy As it is he waived the estimate fee, what a classy guy. Good businessman. I am happy with my temporary solution and so is my wallet. PS he even touched up a few other dings my poor workhorse car had accumulated, I didn't even have to ask, he just went above and beyond for no extra charge read more

If you're looking for somewhere to get your car fixed, this is it! The owners are so nice and responded to me right away. This place is the real deal -- my repairs were done so quickly. I'm literally going to recommend them to everyone I know. read more

Bottom line up front: Janet and Markus with their crew absolutely crushed it. We came in with some scratches on the front bumper of our Tesla that we wanted painted over. Tesla was quoted us a price to have the entire part replaced, or told us to buy a paint kit to repaint it ourselves. The Innovative Auto Collision crew toon our car in, did an absolutely fantastic job over the damaged area, and turned it all around in just 48 hours. You don't see that type of service everyday. If there was a sixth star, they'd get it! read more

Excellent body work from excellent people. They will go above and beyond to make your car look brand new. I have recommended everyone I know to innovative auto collision. read more

AWESOME PLACE!!! We were originally referred elsewhere through our insurance and I'm so glad we didn't go there. Innovative Auto Collision worked with our insurance & it was a seamless process! My daughter was involved in a hit & run and has a very hectic work schedule & Janet worked with her schedule. She was SUPER friendly & communicative throughout the entire process! Very helpful and professional! I cannot recommend this business enough. If you need auto body work, this is where you need to go. Great work & awesome people!! read more

Janet and Team were amazing! I came in with an issue on my challenger 1320. Janet set expectations and delivered on everything. Would recommend 100 percent read more

Question, have you ever driven by a business and always notice that its always busy ? My following question is , have you seen that same busy business and ALL their customers look HAPPY and STRESS FREE ? That was my first initial experience with Innovation Auto Collision. This autobody shop will literally FIGHT for you if youre dealing with an insurance company. I was involved in an accident where the driver at fault was driving a Uhual truck and destroyed my Audi. I had to deal with two different insurance companies for MONTHS before receiving a check that they completely lowballed ! Idk about you but $2k isnt enough to repair an Audi. I spoke to Janet and explained my situation. I felt so defeated but Janet called both companies and literally in TWO days she was able to get my car completely covered ! Janet is literally your lawyer the moment you choose them as your body shop. I was always notified about everything. This bodyshop is heaven sent. I will not take my car anywhere else ! Not to mention the quality of the repair ? 100/5 s !!! read more

I got into a fender bender and went into Innovative Auto Collision to get an estimate on fixing some minor damage on my bumper. I was greeted by Janet and she offered a cost saving solution and made my car look much better. Thanks so much Janet! I'll definitely recommend this place to everyone! read more