Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

Deborah runs a clean fair and professional business. Go to her for ALL your body work from a small…read moredent to an ALMOST total loss. U WILL BE DELIGHTED WITH THE WORK

I had an issue with my bumper that was very minor as a small piece of the bottom flap just fell…read moredown and I needed a quick nip tuck. It's so hard to find a body shop that won't charge you an arm and a leg and I was treated so warmly by the owner David and his team who instantly helped me as I was in a rush to pick up my toddler. It was a quick bolt to the bottom to make the flap stable until I fix my entire bumper and he didn't charge me which I was completely shocked bc I was expecting to pay $100+ bc that's the norm of LA body shops. Of course I tipped and he directed me to give it to his mechanic which I found endearing. I can't express the appreciation of his kindness as I will now ONLY come to David's shop and will refer all my friends to a reliable and trustworthy business as his. I recommend them 10000000000%. Thank you Orion team

On Thursday, March 19th, I had a minor mishap while parking at home and hit a pillar. My car was…read moredented, and the left headlight was completely shattered to the point where it wouldn't turn on. I was debating whether to fix it or go through insurance, but knowing I could get a ticket for the broken headlight, I decided to get it repaired. I asked for recommendations on social media, and so many people pointed me toward Orion Auto Bodyshop. They raved about how honest the owner is, the 3-year warranty he offer, and the impeccable quality of their work. I've actually had a go-to bodyshop for a long time. Over the years, I've dealt with quite a few accidents and have a trusted lawyer I always work with. I've referred my family, friends, and relatives to them, and they've always thanked me for the great introduction. However, this time, I decided to call around for estimates. As soon as I called Orion, the owner picked up personally. Just by looking at the photos I sent, he immediately walked me through exactly what needed to be fixed, which parts were required, and how the process would go. I could tell right away--he is a true expert. On top of that, the price was incredibly reasonable and fair. I dropped my car off last Monday, March 23rd, and was told it would take about ten days. To my surprise, I got a call today--just 8 days later--saying the car was ready and had even been detailed! When I went to pick it up this afternoon, I was blown away. The repair was flawless, and the car was spotless. It's perfect. I'll admit, I was a bit skeptical at first, but now I completely understand why everyone on social media recommended this place. Orion Bodyshop is honest, professional, and provides top-tier service with a fair price. I am now a huge fan and will definitely be coming back here for any future needs. I'll also be recommending this shop to all my family, friends, and relatives. If you're looking for a reliable body shop, this is the place! He even arranged a rental car for me! I drove it for all 8 days while my car was being fixed, and it made the whole process so much easier. It worked out perfectly for the 8 days I was without my vehicle. Overall : Car repairs can be very expensive (Yes. It costs a lot this time, too.Outch!). but I am extremely satisfied that I was able to get mine fixed perfectly with such a great price. Thanks to this shop.

Hello i would like to send me a quote on my car so i can be prepared for the payment…read moreThank you

We love going here! I like that they respect the customer to tell you the different options based…read moreon your budget. Like, if you want to fix JUST this so you can drive, here's the price, but if you want it to look brand new, here's the other price... as opposed to just a single price with no explanation. Have gone here 3 times with no issues.

If I could leave a 0 star I would . I've been here several times for patches for my tires. That's…read morebeen fine . However, I took my car "that I've always taken to the dealer for an oil change" here. And the next day it was leaking oil everywhere. Unfortunately, I wasn't in town to bring it right away, and had to bring it back to the shop about 2 weeks later . (Still leaking btw) they said it was the "gasKeT" and I would have to pay another $48 to get this repaired. They said I should have brought it the day after i got the oil changed. Later after all the back and forth they offered to cover the costs for labor ,but I would have to pay for the part. Which was $3. I did not expect for them to charge me at all considering i had returned literally about 2 weeks later. (And called them over the phone twice to advise what was going on" They said i was "taking advantage" and told me god was watching. They said there was no way of knowing the part was damaged or defective . In my opinion they should have checked the gasket while doing the oil change . I ended up paying $10 which I didn't feel was fair but; at least they could pay off their $3 part they replaced. Next day after the lecture and "repair" ITS LEAKING AGAIN! haaaahahah now I have to go to the dealer and figure out what they broke on my car. I'm glad I didn't pay the $48 the second time around considering I came in with a car that was perfectly fine and left with a leaking car . THANK YOU LA TIRES AND AUTO BODY SHOP !!! :) I've spent $120 total for oil, filter, labor, a "gasket" and now I have a car with a bigger problem and NO OIL . DO NOT GO HERE !

After messaging multiple tire shops and getting crazy prices, I finally found a reasonable spot on…read moreYelp. Great communication, quick turnaround, and solid service. I'd definitely come back again. Ask for Axel.

Dropped off my car today for a bumper replacement, dent, and some scratches. Avo was warm and the…read moremost reasonable and transparent repair person I have met in my life! he insisted on not fixing several scratches i can fix myself, and openly talked out my options and things to consider for my other repairs. gave me some great tips on how car shops work and gave me a fair and reasonable estimate. cant wait to get the car back! [update] they finished exactly when they said and the price was exactly what they estimated, even though they did a bit of extra work. can't recommend this place more. best car shop experience in my life!

Above and beyond!…read more Genuine, honest, hardworking, just plain good people here. Lucy's Auto Center is proof that generosity, passion and kindness still exist in Los Angeles. Avo's old fashioned personality makes you want to sit and hang out with him for hours on end while Tony is fixing your car. Jennifer is patient and humble. Tony doesn't mind when you interrupt his work to ask him about how engines work. Prices are transparent and much more than fair (I could say a lot more to this but I won't, just go see for yourself). They made my broken Mitsubishi Lancer work long enough for me to buy a new car, then they inspected my new car and made sure I didn't get screwed by the dealership. If you need repairs or even just an oil change and don't want to overpay or return for the same issue, Lucy's is the answer.

Absolutely amazing! Customer service is outstanding…read moreMy car looked like brand new and they were on my side. Definitely coming back, don't think I need to look any further for an auto repair.

First time been here and I am SATISFIED! My truck looks so amazing!!!!!! The staff is amazing and…read moreawesome, caring and wonderful! I would HIGHLY recommend coming here to anyone who needs auto repair assistance! Thank you Modern Auto! Center!!!!!

I had a great experience at Caliber Collision with my BMW repair. The service was efficient, and…read morethe quality of work exceeded my expectations. A big thank you to Arnold Aju, my service advisor, who was very professional, communicative, and made the entire process smooth and stress-free and put an extra effort of dropping my car off , so that I get my car on time . Highly recommend this location and advisor Arnold Aju for anyone needing quality and timely auto repair!

Caliber Collision fixed my rear ending damage a couple months ago, however once they got their…read moreinsurance payout they were so unhelpful. I had a lot of questions that went unanswered. They forgot a small part for my back windshield wiper, but said they'd order it and call me when it arrived. They never did. and now it's pouring rain in LA, and my back window wiper doesn't turn on.