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AutoNation Mobile Service

3.8 (836 reviews)
Closed 8:00 am - 6:00 pm
Updated over 3 months ago

Services - AutoNation Mobile Service

Check engine light

Engine oil light diagnosis

Auto general diagnosis

25 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Tire installation

Tire repair

Tire rotation

Wheel alignment

Windshield wiper replacement

AutoNation Mobile Service Photos

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Recommended Reviews - AutoNation Mobile Service

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Reviews With Photos

Cotto A.

never ever do business with this company, after sending them a video of the noise and knowledge of it they still dont take accountability, there is no supervisor, no billing department when the scam you with pricing, stay away from this crooks, they offered me 7 days for them to come and fix their mistakes and on top of that you have to pay again . * their answer was , not enogh techs , same answer, and yet when you book them , the bug you non stop and offer you same day services * clearly are very disrespectful and unprofessional, THEY want you to drive the car with the issue and wait 7 more days , the poor knowledge of the ladies is sad and they have no idea , i documented everything since day one , i had to hired ones again a real mechanic to fix their problem and pay ,they scam charges of $519 for $70 pads and Oil Change , also crazy price , yet they wont send you a tech right away , not real management people that you can talk to ? only girls without any knowledge of anything ! stay away from this people ! no real stablishment , no real management, no real accountability, no real transparency! they will ignore the fack that is a safety problem driving you vehicle and they will not do nothing right away !! The pads clips were not even open and just shoved in to ! auto nation mobile= garbage service overall ! STAY AWAY FROM THEM , GO TO A REAL SHOP AND REAL TECHNICIANS !!

Jo M.

was not able to get reader connection and did not check 2nd reader due to lack of knowledge of my 98' Z3 1.9. so no diagnostics done and no code or diagnosis made as ordered. iow, they did nothing. They then put in their report that there was no problem even though his notes said he could not connect and that I should take it to BMW shop because " its probably an electrical problem". All this nothingness and I was still charged $150 for a diagnostic service. Am currently working on getting a refund for services NOT rendered. Seems pretty cut & dry to me. btw, i am 63 and on a fixed income. I feel like I was scammed & taken advantage of. AVOID THESE GUYS! THEYRE MECHANICS ARE NOT VERSED IN THE TYPES OF CARS THEY ARE SENT OUT TO WORK ON! Also, they changed and cancelled several times before they finally made it out, so someone could have done their homework before hand and actually got the job done!

Morgan A.

Berny Ocampo was awesome. Arrived on time, followed all my instructions and was super communicative via text. I would highly recommend this service and this technician. Very grateful for this company saving me $400 (vs what the dealer would have charged).

Tom L.

I have used repairsmith a few times in the past few years. There have been scheduling problems over the past few times but they were minor and easy to overcome. The Mechanics that have done my repairs have been knowledgeable and friendly. But this past weekend, leading into this week have been a travesty in scheduling. Their scheduling appears to be guided by corporate personnel and software which seem to be failing lately. I have been rescheduled 6 times, starting this weekend all the way to today (Monday) ...ending tonight with an ultimate no show. Some of the cancelation/rescheduling notices were sent via email while I was at the vehicle waiting for the mechanic to show. Essentially leading me to believe they didn't show up and no notice. Not sure why they never texted me every time with the rescheduling issues. I'll update if the repairs ever do get done.

If you can, please beware and think again before scheduling a "convenient Mobil mechanic" with AutoNation Mobil Service. Besides the countless times I've already called the company in the span of 3 weeks, their customer service is unbelievably useless. The mechanics of course are all separately working as contractors, so they can care less about meeting a specific scheduled time. In fact, they will allow you choose an accommodating schedule anytime within the week and will continue to fail to meet their commitments. Terrible. Maybe not, give your customers' the option to choose a time for reattempting a service and having the onus of a $50 cancellation fee attached just to rake in a few bucks. Also hire a better Supportive Escalator, as for their pathetic attempts upon finally reaching you, they will NOT!! Failure. Multiple times I have spoken to outsourced non-US based customer service representatives telling them my own limitations, the story of my car along with personal time constraints with scheduling they ultimately can care less nor do they have any available resources in their control to solve this simple task. Their scripted rebuttals all just begins to sound like an unsatisfying mockery and it's so frustrating when they purposely try to tell you that the mechanic is on his/her way but factually is NOT. Nothing but automatic messages will spam both the customer's email and sms chain, just to show communication has been initiated. SCAM. My pictures will show my first initial times to present. My patience with this company has worn out. BBB will be made aware.

Antonio L.

Terrible customer service , i wasted my day waiting for them and after 1 hour on the phone they told me that they did not have anyone available to do the job. So they just tries to reschedule my appointment for the next week. Do not waste time with them.

Grace N.

This has been the second time my boyfriend had RepairSmith to come over to take a look at his car. Their service is awesome, so convenient, and their technician has been excellent both times! They will only charge you if there is something wrong with the car that they had to fix. They are very professional and from the ease of making appointment to when they come over, everything was smooth and fast. I really would highly recommend them to anyone who does not have the luxury of wasting time sitting at a dealership or a car shop waiting for your car.

Saimahs E.

Terrible experience on so many levels. I setup an appointment for 2 oil changes. Tech showed up an hour early and I wasn't available. Tech was not familiar with doing an oil change on a mid engine vehicle. He first lifted the front of the car scraping the bumper when the oil change is actually done from the rear. After the job was complete Repairsmith almost tried to charge me double than the price the appointment was set up for. I literally had to go through the appointment setup process again on my phone to show the tech the original price I was quoted which he then adjusted on his end. It gets worse during the oil change there was oil spilt on my driveway (see photos below). The next day my car was leaking puddles of oil all day. I had to call repairsmith again and get someone out to see what was going on. By the way this was a brand new vehicle so it definitely wasn't a vehicle issue. After having a rough experience with phone support that was overseas they finally got someone to come out and take a look. The new tech was friendly and took a look at the car. He found that there wasn't an active leak but it's residual oil stuck in the frame from the oil change which occurs when it's not fully cleaned off properly after an oil change. Here's the kicker.... Today I was charged $165 for the tech to come out and verify that car was leaking oil due to residual oil left behind from the oil change done by them. The second tech even gave me a number for repairsmith to call so that they can send someone out to clean the engine underneath ‍‍‍‍ Mobile vehicle service is a great idea but this was absolutely a horrible experience. Super disappointing and disruptive.

Louis D.

Something is definitely wrong with this company. All the good reviews must be family and friends of the owner. No one ever reached out about the part they were supposed to deliver. Stay away! Do NOT use their services. Look deep into the company. Trust. STAY AWAY. Shady business! Still dealing with them and it's been over 2 months now. They also don't ever address who is texting back.

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7 months ago

Management, plain and simple! They distroyed Auto nation mobile service, with hiring no experience service

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Thank you Anthony! We're glad everything went well!

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Thank you, Roger!

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Page 1 of 21

AutoNation Mobile Service Reviews in Other Languages

Ask the Community - AutoNation Mobile Service

Do you work on mini coopers?

Yes. But just to be sure, I would reach out to them to confirm.

What is your experience with Hyundai's?

Hi Gary, we are very experienced in working on Hyundais! Please visit our website www.repairsmith.com for a quote for the service you need. If you have any questions, feel free to chat with us at repairsmith.com/help.

My Porsche only takes full synthetic Mobil 1. I got a quote but will you guys use the manufacturer's recommendation?

Hi Sammie, I am the CMO at RepairSmith and I can assure you we will use the correct oil. Please feel free to shoot me an email to andreas@repairsmith.com so I can keep an eye on it once you have booked your service.

Does the price includes the parts?

My quote was included all parts. You'll find out when you request specific services if this applies to all types of service.

I need a pre inspection for a 2013 Mini. .how does this mobile service work when there is no way to put the car up to look underneath car?

Hi Hyun Joo, great question! Our technicians are equipped with jacks/jackstands and ramps to lift the car up in order to inspect underneath.

Is it possible to get a brake replacement at an apartment complex?

For some repairs the answer is yes. Mine were done in my garage. Ask them based on what work you need done. They are very helpful and responsive.

I have a 1999 2dr 328i and I have all I need is to put the engine back in I have everything I need hoses wiring belts can you guys give a quote?

Hey Steven, for the quickest response please go to our site (www.repairsmith.com) to get an automated quote. If you wish to have additional assistance, please call (877) 907-6484 to speak to a service advisor.

What if we don't have a driveway to work in? We have alley garages where the garages are behind the house. There is no dedicated driveway. Can brake pad replacement still be done?

I have a similar setup. They did their work in the alley by my house.

Do you accept American Express for payment? Also, can you work on a Chevy Camaro (2013) if it's in front of the house, not in a garage?

Yes to both, we look forward to being of help!

Do you offer the ability to tip the repair person online (I.e no contact without requiring cash)?

Unfortunately we do not have the option to tip other than cash at this time. You can always leave a 5 star review after the repair, and the tech gets a incentive for those.

Can you replace a timing belt on a 2004 Saturn V6 baseline SUV?

Hello Dima - Thanks for reaching out. I can get pricing for you if you provide me with the model of your Saturn?

Do you have the ability to work on a convertible top that won't close?

Sorry Mariana, we do not.

Do you have experience with BMW brakes?

Thanks for the question, we do. All of our Techs have some experience with European vehicles, but in LA we have a BMW certified mechanic. Hope that helps.

Can they do intense repairs? For example changing or repairing the mount or axle of a car? As well as minor body work?

For the extensive service they take it to their shop and return it, I think. If you are on the west side, the rep was really knowledgeable and good communicator. No bull shit.

Will they travel to vegas?

Yes, we have trucks in Las Vegas, please call us at 877-907-6484 to schedule an appointment.

Will they drive you within a radius or have loaner?

Kim, we are a mobile service, so we come to you. No need to be driven anywhere, or a loaner for a quick job. We do at your home on at your place of work. Saving you time and keeping it convenient. Hope that helps!

What shop actually came out to help?

My car needed the transmission rebuilt, i contacted repairsmith the got back to me quickly, i aranged for a time to meet the tow truck and they picked it up. I did not have to follow. OT even see the shop. When dine a few days later they arranged… Read more

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Review Highlights - AutoNation Mobile Service

Made an appointment with RepairSmith and Victor came to my house to do the diagnostics and repair on the spot.

Mentioned in 226 reviews

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