The owner responded to my review with some silliness so I thought I would update my original review…read morewith pictures to maybe help this dealership improve their practices. **original review.** I wanted to like this place. Sam and PJ were very nice and the Jeep was pretty close to what i was looking for. However, things went downhill when I tried to purchase it. They pulled a bait and switch where the Jeep was listed for $24k but when they brought me the financing paperwork they added $7k in fees BEFORE tax/dmv. When I said I didnt want the gap ins, theft fee, or warranty the finance guy lost his mind and went full aggro on me. It is not only illegal to sell a vehicle for more than it is listed for (with "non removable items") but it makes a customer feel scammed. $31k for a Jeep with 70k miles is crazytown. I sadly do not recommend Jims for their unethical practices.

I was browsing for Tahoes on Autotrader.com. This place had two of the 4 I checked out from there…read more-- a 2017 Premier and a 2018 LT. I went with the 2018. All of the dudes here were friendly, but Sam (aka James -- inside joke Sam will get if he reads this) was my salesman. I almost walked away because I saw the dealer installed options, which usually means no option for the customer. But Sam quickly confirmed they were indeed options. So, after taking it for a test drive, we worked out a pretty good deal and now I have the truck I've been searching for, for 6 months. On top of that, they offer a 30 day warranty in case anything goes wrong, which I thought was pretty cool. If you're looking for a good used car, they have a great selection and reasonable prices. I highly recommend you check them out. So far, I'm happy with everything. Time will tell...

Had a really good experience at South Bay Toyota. Big thanks to Max--he was super helpful, patient,…read moreand made the whole process way easier than I expected. Thanks to him, I got into my Toyota Tacoma and I'm really happy with it. If you go, ask for Max! -Linda

My wife and I purchased a vehicle from South Bay Toyota a couple of weeks ago. The service was…read morestellar! Alex, our sales representative was very personable, knowledgeable and committed to making sure we had a great customer experience. The finance advisor, Oscar, also did a fantastic job! I highly recommend them!

Highly recommend place. I am very happy that I brought my car to Ab Auto Town to fix. I got some…read moreestimates before fix, two main reasons that I chose this place is reasonable price and their fast job done time. Thank you very much for your great customer service.

Purchased a 2009 smart car! After shopping around and comparing prices AB auto was not only super…read morereasonable but great people to work with!! They are very honest and I would definitely recommend.

I have been taken care of by Eco Drive since the company was founded, for 15 years now…read more The company president, Mr. Suzuki, is a very honest and trustworthy person. The other staff members are also very friendly, polite, and helpful. In particular, I have often been assisted by Mr. Iida, the Torrance store manager, Mr. Okuda, the mechanic, and Ms. Sherry from customer support -- all of them provide excellent service. It is reassuring to see the same familiar faces even after so many years. During the 15 years that I have been receiving their care, there have been times when problems have arisen.  However, they have always responded sincerely. Their sincere response in difficult situations has led to even greater trust. I recently visited the new office that was relocated this April. It's beautiful, well-located, and easier to get to than before. For anything related to cars, I highly recommend Eco Drive.

I leased a Prius from Eco Drive after moving back to Los Angeles from Tokyo after 13 years. I had…read morethe car for almost 2 years, and Eco Drive's staff has always been extremely helpful and supportive whenever I had questions or issues. I would recommend their services and will definitely do business with them again, if the occasion arises.

I had a 2018 Honda Civic Sport Touring to sell. Great car. Dealers in Cerritos wanted to buy the…read morecar offering top $. Scott Robinson match the offer so I didn't have to make that long drive at 5pm on a Tuesday ( the traffic & gas) but was able to stay in the neighborhood at Scott Robinson. Thanks Aaron & Daniel, the helpful Honda Guys.

We visited the dealership specifically to speak with Aaron Walters about purchasing a new family…read morevehicle. Upon arrival, we were told he was with another client but would come greet us. He did briefly acknowledge us and said he would assist us once he was finished, so we waited. After finishing with his client, instead of providing any meaningful assistance, he simply took down our information and what we were looking for and then dismissed us without going over any options, pricing, or next steps. It felt like a complete waste of our time. Even more concerning, there has been absolutely no follow-up no phone call, no email, nothing. This is especially unacceptable given that we had already reached out via email prior to our visit and never received a response then either. This level of disregard for potential customers is unprofessional and disappointing. We came in ready to purchase a vehicle for our family and were treated as though our business did not matter. Based on this experience, we will not be returning to this dealership.

This is very Luxury for me, and the hot chocolate was AMAZING. But they never told us that our car…read morewas done, so it was sitting for idk how long. Uhh. Yeah that's it.

I had a very positive experience working with this dealership. From the start, Arlene was…read moreresponsive, transparent, and clearly in communication with her management team. She set expectations properly and followed through on everything discussed. When I came in, Arlene personally introduced me to Rob, her partner, who took the time to walk me through the vehicle and even accompanied me to an independent pre-purchase inspection. There was no pressure at any point, and the process felt collaborative rather than transactional. After the inspection, we returned and the dealership honored everything exactly as discussed. They also took care of several items noted on the PPI report, which really demonstrated their integrity and willingness to stand behind the vehicle. There were no surprises or last-minute changes. I then worked with Gary in finance, and that experience was equally smooth and professional. Everything was handled efficiently, clearly, and with a high level of integrity. They even went above and beyond by ultimately beating my credit union's rate, which I genuinely did not expect. I'll be honest--I was a bit nervous going into a new dealership--but they completely proved me wrong. From sales to inspection to finance, the service was consistent, professional, and high-integrity from top to bottom. I would absolutely recommend working with Arlene, Rob, and Gary if you're looking for a straightforward, respectful, and well-run buying experience.

The sales team at Hyundai Carson are truly incredible people. From Diego, the sales consultant who…read morestayed in touch with me throughout the process, to Erick Ortega, another sales consultant who made sure I was comfortable and had everything I needed when I arrived, the experience was outstanding. And a special thanks to Oscar Perez, the Finance Director, who worked his magic to get me into a vehicle -- and to my surprise, it ended up being a 2021 model. These gentlemen are fantastic, courteous, and fair. If you're having trouble getting into a vehicle, I highly recommend visiting them. Ask for Diego, Erick Ortega, or Oscar Perez. They will definitely take care of you. Just tell them Eugene Wright sent you.

I don't leave reviews often -- but this experience demanded one…read more Hyundai Carson kept my vehicle for over a week and never once called me with an update. I called daily, sometimes multiple times, and was either ignored or promised a callback that never came. I eventually had to borrow my wife's car and show up unannounced just to get a straight answer from Daniel, the service manager. My car was not washed as promised. I was charged over $700 with no acknowledgment of the poor experience. The service recommendations included repairs on components I had replaced less than a year ago -- and the technician's own video contradicted the written estimate, which raises serious questions about the integrity of the recommendations. To top it off, I received a text afterward asking me to give a "10/10" on this survey. I'm giving zeros wherever I can. I am a patient person. It takes a lot to push me to this point. This dealership managed it without breaking a sweat. Avoid Hyundai Carson. You deserve to be treated like a customer -- not a transaction

Nikki at the service department was amazing -- very professional, friendly, and efficient. She made…read morethe whole process smooth and stress-free. Truly excellent customer service. Highly recommend!

| Refreshingly honest, efficient, and zero pressure…read more I had an excellent experience purchasing a vehicle at Torrance Toyota and wanted to highlight how smooth the entire process was. From the start, Mo (sales) and Jonathan (manager) were straightforward, responsive, and professional. Negotiations were quick and fair -- no games, no pressure, and no back-and-forth that wastes your time. The pricing was transparent, and everything discussed was reflected clearly in writing. Most importantly, there were no sketchy tactics: * No surprise add-ons * No last-minute changes * No attempts to sneak anything into the paperwork What we agreed to is exactly what I paid. The entire process was efficient, respectful, and honestly refreshing compared to many other dealerships I interacted with during my search. If you're looking for a dealership that values clear communication and straightforward deals, I'd absolutely recommend working with Mo and Jonathan at Torrance Toyota.

Roy was AMAZING! From start to finish, he was professional, kind, and very knowledgeable. I already…read morehad my own bank approval, but Roy and his team still helped us get a better APR, which we really appreciated. They even detailed my car so perfectly--it looked brand new! The level of care and service was outstanding. Thank you, Roy and team, for making this such a great experience. I highly recommend them! Lorena Quintana

My friend had been looking to trade in her car for an EV and was really nervous about the whole…read moreprocess. I recommended Jim's auto because of my past experience with them. Her main concern was making sure she felt that the deal was more than fair for the trade and looking at her options. I went with my friend to offer support and Peter who helped my friend explore options really helped alleviate the stress of her purchase. He gave her some EV options and let her choose/ test drive the car the met her needs. He answered all her questions and made her feel more than comfortable with the final purchase. There was no rush and she was able to take her time. I'm really happy for her and wanted to write this review since I was along for whole process it means a lot to me that she felt comfortable. It might be just a car to some but sometimes it's more than that.

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

SMG Auto Brokers were the best. No more wondering if you got the best deal. No more sitting in the…read moreshowroom for the "manager". The car was delivered to me. All very easy and dignified. Yohan was absolutely patient with the changing preferences. 10/10.