I never thought I would be writing a review on a chain store but the service I consistently receive…read moreduring my visits here compel me to share. Ray at framing is wonderful and helped me frame a gift for a friend. There is also someone really friendly who works all around - I wish I recall their name - but they're amazing and super friendly. Great location and staff - Michael's is lucky to have them.

We brought in several old family paintings to be re- framed. The young gentleman behind the counter…read morewas very helpful in choosing a proper frame for each one. Custom frames are not inexpensive, but these are professional quality, so you get what you pay for. We have used them several times in the past and are happy with the finished product!

Located in a larger, lower area of the Eastland Shopping Center, this store faces the very busy 10…read more(San Bernardino) freeway. The store is very clean and well-organized. Employees are very helpful and friendly, and can often be seen restocking merchandise. The variety of products is very helpful and fun, as customers can find new items for just about anything they want to decorate or add life to an existing home or garden project. Prices are fairly reasonable, though you will find a few items a little higher here than at other stores. Overall, this is a fun place to shop.

Gonna start off by saying that I generally have a great experience at Hobby Lobby. The store is…read morealways fully stocked and very organized. During my last visit, I was disappointed. I walked into the store and noticed it was really crowded. That being said, I went straight to the rear, grabbed some supplies that I needed, and walked directly to the register area. As I approached the area there were 3 cashiers. I went and stood in one of the lines that seemed endless. After waiting for approximately 10 min, the cashier looked at several customers, including myself, and stated he was closed. Very frustrated, I walked to a different line. Since I was desperate and in need of the merchandise, I stayed and waited patiently until it was my turn to pay. My main complaint was not the amount of time I stood in line or the amount of customers. It was the way the closed line was handled. If a line is closed, there needs to be a sign or some indication that the line is closed. A customer should not have to stand in line for any period of time, only to be told it is closed. That's poor management, and customer service in my opinion. During the holidays, Hobby Lobby should have more cashiers. That place is always crowded, and it would be nice to know that you are not gonna be standing in a line for 30 min before you can return or purchase. I

Amy is nothing short of a miracle worker. We came in with a damaged and creased silk-paper hanging…read morescroll and she was able to smooth it out completely, as if it were brand new. She really took her time to get it right and was very educational about the process and different scroll and printing materials throughout; it's clear she is super passionate about what she does and extremely knowledgeable, a real artist. And her prices are very reasonable for the level of expertise and care she offers. This place is a real gem of the greater LA area. We are excited to come back and purchase some framed art from here in the future.

I went to this framing shop to have three of my paintings custom-framed. The price was higher than…read moreI expected, but my paintings are very precious to me, so I decided to pay the extra money for custom-made frames. A few days later, when I open up the frames, I was absolutely shocked and disappointed. All the corners were covered with protective paper, so my friend- he picked them up for me, couldn't inspect them at the time of pickup. However, once I removed the paper, I discovered that the workmanship was absolutely terrible. Almost every corner looked sloppy and poorly made. On top of that, I specifically wanted the white margins around my paintings to remain visible, but they reduced the margins and made the frames smaller than I expected. This completely changed the appearance of my artwork. I contacted Amy to explain these problems, but instead of taking responsibility, she insisted that she had done absolutely nothing wrong. When I became frustrated and requested a refund, she refused. What upset me the most wasn't just the terrible workmanship. It was Amy's attitude and her complete refusal to apologize. Instead of acknowledging the obvious problems, she kept making excuses and insisting that their frames were perfectly fine. If I had wanted frames of this size and quality, I wouldn't have bothered going to a professional framing shop. I could have ordered similar-sized frames on Amazon for around $30. Why should I pay $120 per frame for such poor workmanship? I even sent Amy photographs clearly showing the badly finished corners, but she continued to avoid addressing the actual problems and kept making excuses. Her attitude has made this entire experience even more frustrating. I cannot understand how a business can deliver such poor-quality work, refuse to take responsibility, refuse to offer a refund, and not even have the courtesy to apologize to a dissatisfied customer. Is this really how you treat customers who trust you with their valuable artwork and pay premium prices for your services? I am extremely disappointed, not only in the quality of the frames but also in the way Amy has treated me throughout this situation. I honestly have to wonder: Am I being treated this way because I'm not Chinese? I don't want to believe that my background has anything to do with how I've been treated, but her dismissive attitude has left me questioning why I have been shown so little respect. This has been one of the most disappointing customer service experiences I've ever had. I paid for professional custom framing, but what I received was poor workmanship, endless excuses, and absolutely no accountability. And despite seeing the poor quality of the frames you made, you never even apologized to me. Not once! Don't you check the quality of your work before wrapping it up for customers? You should have done the job properly in the first place! And now you're telling me to bring the frames back? No, you come and pick them up! Why should I have to drive all the way there again, carrying three heavy frames? Why should I have to waste even more of my time and energy fixing a problem that YOU created? Instead of taking responsibility for your poor workmanship, all you do is make excuses. That's what makes me even angrier! Your complete lack of accountability and your refusal to even offer a simple apology are absolutely unacceptable.

Such a cute store for anyone who loves journaling, stationery, and stickers! The store was easy to…read morefind and pretty crowded when I went, but the overall environment was really nice. There were so many cute items to look through, especially for journaling and stationery lovers. I loved all the different stickers, especially the ones for different colleges and universities! Sadly, they didn't have my school, APU (Azusa Pacific University), but I was still able to find plenty of other adorable stickers and postcards to take home. I also got some cute stamps that I'm excited to use for my journaling entries. The items can definitely get a little costly, especially when you start picking up multiple things because everything is so cute . I would definitely come back when my budget allows! Customer service was excellent and everyone was very nice. Overall, I had a great experience and would recommend checking STKR out with friends or family, especially if you love stickers, stationery, scrapbooking, or journaling!

Such a cute store and I love shopping local but their employees they hire here, I don't even know…read more I have come twice and both times I have never been greeted or when I ask for help, they make it seem like it's an inconvenience on their end. I understand it is just stickers but dang. Even when I check out, they sigh and just act like they don't want me there. Third time is not the charm and what a shame they don't have the same hospitality they advertise on their Instagram.

I am not a crafty person, but I sure enjoy shopping at this Michael's store…read more This store is large, clean, always fully stocked, and well organized. Employees go out of their way to provide helpful, friendly service. The selection of products for everyone is vast, and prices are very affordable. In addition, to save money, Michael's always has sales on a variety of products, as well as great discounts for downloading their app.

Good place to buy arts and crafts supplies. We come here often to get supplies for jewelry making…read moreand cheap t shirts to tie dye. Fun summer activities for kids of all ages. Sometimes they have a 40% off regular item coupon so when I get these I go and buy picture frames to gift them for friends and family. Staff here is nice. They will help you find what you need and also give you ideas on new items. The clearance and sale aisle are a mess so you have to go digging through with patience to find some good deals. Overall a good shopping experience.

I took my son here about two weeks ago, and what first attracted me to this place was the art…read morestyle. I love the modern, contemporary approach, and it's something I wish I had been exposed to growing up. After the trial, I decided to sign my son up to continue, and I'm so happy we did. Everyone is supportive, welcoming, and super friendly. We travel here every week, so it has to be really special for us to make that commitment. Thank you to the owners and staff for supporting my son and encouraging his artistic abilities. We're excited to continue watching him grow and develop his creativity here!

My daughter has been learning at this art studio for about two years. Unlike other drawing classes…read morethat is strictly "drawing" the classes here includes a variety of different art materials, skills and very creative projects. Highly recommend to any kids that like arts and crafts.

CALLING ALL DODGER AND LAKER FANS…read more... and other sports teams that won't roll from my mouth plus anime, horror movie collectors, pop head lovers, and I can go on and on. This place is AMAZING trust me when I say this. It's pretty far from we're I live but sooo worth it. Prices are fair and they do discount if you bundle. The girl that runs the register is super friendly and is great at what she does. A+ in customer service. My favorite section is all there signed memorabilia from baseballs to portraits to jerseys framed and priced very well and all come with certificate of authenticity. They also have a section right in front of nothing but BLUE HEAVEN most every bobble head you thought you missed snatching up they will have it. They also have these dodger mystery boxes they sell for $60 guaranteed with something signed from someone in them but at these times I don't have $60 to throw away on a mystery box. (So sad). So now that I described one side of the store you still have the middle and the other side which is just filled with the stuff I mentioned earlier super exciting place to be if you're a collector. This place is located in the puente hills mall right next to Macy's and in these Covid times the mall looks so dead. In my words it's like living in a mall in a zombie movie. (I love zombies) anyway don't get scared cuz it's so quite and empty as you walk the mall this store will definitely make everything so much more pleasant. Thanks 4 reading!! "KEEPING IT 1 HUNNID"!

This place is ridiculous! I noticed it on Saturday went in look like it had cool items there were…read morelots of loungefly bags and funko pops, cards, stickers etc I was not greeted at all I figured okay the guy is busy unpacking boxes no big deal, I looked around and decided I would come back to get the bag I wanted a Jake Skeleton loungefly So it's Sunday and I went in again no greeting I see the bag is no longer there, so I go to the back and I see it the last two they had well there's a guy there and he grabs them and I'm like okay rude, so I ask the cashier do you have anymore of this bag pointing to it he tells me no these are the last two so I asked him do you know if your getting anymore in.. he tells me that he is checking and doesn't know so I'm confused are you checking? Or you don't know? He says we usually don't get anymore of something if it sells out.. so I ask him you don't have a limit on bags you sell? He said no The guy buying the bag had 2 each of multiple bags totally a reseller.. The cashier guy not sure if he's the owner or manager he was rude and so clueless. He didn't even bother to check just kinda was standing there and the guy buying the bags was just staring at his phone knowing he's a jerk trying to make a buck! Puente hills mall is pretty much a dead mall this guy should really think about being better to his potential customers! I recommend going to other collector stores stay away from this one

Super relaxing but fun spot! Very good customer service! The workers are always very kind and…read morehelpful, as well as being super attentive to customer needs!

The workers were super nice and helpfu! We had a great experience and cant wait to receive our…read morepieces back, i would definitely come again!

Awww the staff was so kind and welcoming! When we went there were a group of ladies working on…read moreprojects and it was a very friendly environment. Definitely felt like a small town feel and they gave my daughter some pointers and checked out some of the projects they are working on. Good selection of threads and canvases. Can't wait to go back soon and get started on some new projects!

Cute little LNS store just a few minutes away from the highway. I needed to stop in for a few…read morethreads while in town and was greeted warmly by the staff. I found a good enough selection of RG, Pepper Pot and other silk skeins. And they have a small assortment of canvases available as well.

Great service. Store needs more drive up employees. There's only always one person working that…read moredepartment and they're always behind.

I really enjoy shopping at the Target in Diamond Bar because it's clean, organized, and easy to…read morenavigate. My favorite part is the beauty and skincare section, and I love that this location has an Ulta Beauty with a great selection of products. The store is usually well-stocked, has great deals, and it's easy to find what I need. Overall, it's one of my favorite places to shop.