I had an incredibly frustrating and unprofessional experience with Dizzy Printing…read more At first, they were quick to respond and assured me my shirts could be ready the very next day. Based on that promise, I dropped off multiple shirts as instructed and was told I'd receive a mock-up for approval before anything was printed. After that, they completely disappeared. Communication stopped entirely. I followed up multiple times and was met with total silence--no responses, no mock-up, no update, and no explanation. I was left wondering what was happening with my order and with the shirts I had already handed over to them. What makes this even worse is that they were recommended by Bear Essentials LLC, so I trusted that recommendation and expected a professional experience. When I followed up with Bear Essentials as well--since she said she knew them--I was ignored there too. Now, because of their lack of professionalism and complete disregard for communication, I am left without the shirts I needed for a funeral. This was time-sensitive and important, and they chose to ignore me instead of simply being honest or responding. So not only did the stop responding, but the person who referred them also stopped replying once there was an issue. It is beyond unprofessional to take someone's items, make promises about turnaround time, and then fail to do the bare minimum of simply responding. This whole experience has been nothing but stressful and unacceptable. What a way to treat someone who was genuinely trying to support a small business. I would absolutely not recommend Dizzy Printing or anyone connected to this situation to people who value reliability, honesty, and basic communication.

Dizzy Printing delivers vibrant, top-quality prints every time. When we have a rush order, they…read morealways step up and do their best to make it happen.

I needed some printing done. I thought about going to a place like Office Depot, but I'm on a tight…read morebudget so I looked for local printing services. I found Print & Pixel near the corner of Merced and Glendora in West Covina. Josh, who is in charge, immediately came up to me and introduced himself. He was very friendly and professional. I told him what I needed and I was very surprised at the affordable price he quoted me. I was so happy at the product that he delivered that I will recommend to anyone who needs printing. Give him a try, you won't be disappointed.

service was exceptionally great quality and they provide good value and quality work, super…read moresatisfied

Every project I send @MXGraphics is always given the out most attention and Jose is great at taking…read moremy ideas and projects and makes them look way better at a great price! Love the personal customer service and I know that my project is in good hands! I have to share pictures of my last project, simply beautiful! I highly recommend this business for your printing needs, at a fair price, excellent turnaround time with a personal touch!

Great shop to deal with. Needed some prayer cards made for my father's Funeral Mass and they helped…read moregreatly to make the art we had even better. They were made on time and staff was very helpful in email phone and in person. Great pricing and would definitely recomemd

It took me less than 10 minutes to return my old internet equipment to Frontier Internet via the…read moreUPS Store. There was only one customer ahead of me. The young, tall, and handsome man helped me. He began by scanning the QR code on my phone and took the Internet equipment. At the end of the transaction, he printed two sheets of paper and handed them to me, with one great advice, "Please keep them for your records in case they (Frontier Internet) claim you never sent the equipment back." I was like really?? The receipts contain the shipping information and tracking number. This was on March 18th. Luckily I did keep the receipts in a safe place, because on May 4th Frontier billed me $110.50 for the unreturned Internet equipment. I contacted them via online chat to dispute the bill. Frontier representative asked me for the shipping date and tracking number, which I quickly gave to her. After 10-15 minutes, she finally said that the charges will be reversed. Thanks to this young man at the UPS Store for making this transaction headache-free!! Even though he wasn't very talkative, he did show me that he does care about the customers. In the future when I ever need the UPS service again, I will definitely return to this location.

I am extremely disappointed with the way my son was treated by the manager Preet at this store. My…read moreconcern is primarily with the manager's behavior, lack of professionalism, and the way she handled the situation with a newly hired employee. My son had been working for approximately four hours straight loading boxes. During the last hour, the manager believed that a package was missing and made my son go back and unload all of the boxes he had already loaded to search for it. After going through all of that, it turned out that there was actually no package missing. This is when the situation became especially uncomfortable. While my son was unloading everything again, the manager became upset and began hovering over him and watching his every move. My son was visibly sweating, exhausted, and experiencing lower back pain after working for several hours. He told her that his lower back was hurting and that he needed to move at a slower pace. Despite this, she continued standing over him and pressuring him. She never asked if he was okay, offered to help, or showed any consideration for the fact that he was physically struggling. While he was unloading the boxes again, my son accidentally dropped one package from approximately one foot off the ground. The package was not damaged. Instead of calmly addressing the situation or checking whether the package had been damaged, the manager began yelling at him and ultimately sent him home. What makes this even more frustrating is that my son had already worked for approximately four hours loading these boxes, only to be required to unload everything because the manager believed a package was missing--when in the end, nothing was actually missing. During this unnecessary process, he was sweating, exhausted, and experiencing back pain. Rather than showing concern or helping resolve the situation, the manager continued hovering over him and became increasingly angry. The following day, my son was instructed to report to the store at 1:00 p.m. because the manager intended to terminate his employment. He arrived at the time he was told, yet the manager did not arrive until approximately 3:30 p.m. He was left waiting for more than two hours for a meeting that she had scheduled. When she finally arrived, there appeared to be no meaningful discussion about what had happened or consideration that dropping the package had been an accident. He was simply terminated. I understand that managers have expectations and that employees are responsible for completing their assigned duties. However, there is a professional and respectful way to manage employees. My son was a new employee who deserved the opportunity to learn and receive appropriate guidance. Supervising an employee does not require yelling, intimidating them, or hovering over them while they are visibly struggling physically. If there were concerns regarding my son's performance, those concerns could have been addressed professionally. Employees should be coached, trained, and treated with dignity and respect. Based on my son's experience, I am extremely disappointed with the management at this location. I sincerely hope upper management takes this complaint seriously and looks into how employees are being supervised and treated at this store.

On August 20, 2026, I came in needing to copy and email over 100 pages of documents. I was having a…read morevery difficult time trying to figure out how to do everything correctly, and I was beginning to feel overwhelmed. I finally asked Gerard for help. At first, he explained that he was about to go to lunch, which I completely understood, so I told him not to worry and that I would try to figure it out myself. But Gerard ended up being an absolute angel! Instead of leaving, he stayed and helped me through the entire process. He counted all of my pages, showed me how to properly place the papers in the machine, and stayed with me until I was completely finished. He was patient, kind, and incredibly helpful. These days, truly exceptional customer service can be hard to find, which is why I felt it was important to recognize Gerard. I know it has been almost a month since my visit, but I did not want his kindness and outstanding service to go unnoticed. Gerard, thank you so much for your patience, help, and support that day. You made what had been a stressful situation so much easier for me. You are truly appreciated, and whenever I return, I will definitely be looking for you because I know I will receive excellent service! Thank you again, Gerard, for going above and beyond. You are awesome and absolutely deserve to be recognized!

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

Wish I found this place earlier. I always wanted to get my photo printed out and finally found a…read moreplace that meets my expectations. It looks great and I get to choose the kind of frame I wanted. The quality is really good. It's protected with this layer of acrylic so I know it'll last for a long time. 10/10!

From the owner: Personalized premium prints made on a wood board (Better than Canvas), protected by a thick acrylic…read morelayer, making the image more durable and water and scratch resistant.

I've been going to Roger for over 10 years and he's always been professional and always very…read morehelpful. Every single printing project that I've sent to Roger for printing, has been on time and the outcome have been second to none. I highly recommend going to him for any of your printing needs. -Sergio R

First time using Studio Graphix and I had a great experience! Roger is very professional and…read morefriendly. I had to adjust some graphics on the signs a few times, he emailed the proofs back and forth and he was super patient with me. I felt so bad but he didn't give me an attitude or whatsoever. He made me feel comfortable and addressed to my concerns. Service is above and beyond great. Superior quality of work. All the signs came out great! Will be coming here again and refer to others! Thank you Roger!

I came here today since it was the only open one near the area I was in and honestly there was only…read more1 guy working and I admire his patience he had a line out the door! And he was yet very nice helping everybody out who had minor complications looking up the return QR codes ect. Great service . Small store still worth the wait

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

Brian worked with me towards closing to get my Guest Ticket Booklet for my upcoming cruise printed…read moreand man, I have to say, this is the spot. When you need VERY high quality prints or signs done, look no further than Grand Printing, they will take very good care of you. They have a wide variety of printing needs available, everything from business cards to simple black and white photo copies. I'd much rather give them my business, Office Depot makes it like pulling teeth to get a simple photocopy done. Thank you Brian again for your help!

Came here to fax some documents and the guy helping me was super friendly! We ended up talking…read moreabout Disney lol! They offer great printing stuff. They are a dollar cheaper (per page) than UPS. Since I had to fax about 10 pages I came here to save myself $10 since UPS charged $3 per page. I will be coming here for my faxing needs now. The guy helping me out waited to make sure every fax page went through. Recommend this place!

I always have a great experience here! Aric was so helpful, and every time I come in, the staff is…read morealways friendly and willing to help. Whether I'm printing, copying, or mailing something, they always make it easy and convenient. Great service every time!

FORMAL ESCALATED COMPLAINT: HOSTILE AND UNPROFESSIONAL CONDUCT BY STORE MANAGER…read more The UPS Store #7513 2200 S. Azusa Ave., Suite 102 West Covina, CA 91792 Phone: 626-810-8033 Subject: Formal Complaint Regarding Store Manager John and His Conduct Toward a Customer To The UPS Store Management / Corporate Customer Relations, I am submitting this complaint because the conduct I experienced from the store manager, John, at The UPS Store #7513 in West Covina, was completely unacceptable and went far beyond an ordinary disagreement about packaging. I have been a frequent customer of this location for a long time. I have had numerous interactions with the employees and have generally found them to be courteous, respectful, and helpful. I have never had an issue that remotely resembled what happened during this visit. What happened During my visit I was dealing with an Amazon package that required taping. The issue was extremely minor: one additional strip of tape on the package. Instead of simply explaining the applicable policy and resolving the issue professionally, John became confrontational and raised his voice and yelled at me in front of my wife. I asked him a straightforward question: Please show me the store policy that says the package can only be taped on one side and cannot have the additional strip of tape. Rather than producing a policy or calmly explaining the requirement, he told me, in substance, that he did not have a policy to show me and that he did not care. That response is unacceptable from anyone dealing with a customer, let alone the person responsible for managing the store. His behavior escalated the situation What is particularly disturbing is that John did not simply enforce a store rule. He became openly hostile toward me. He also told me that he did not care if I filed a complaint about him and effectively encouraged me to do so. I am now doing exactly that. At one point, his own employees had to intervene and tell him to calm down. I find that especially concerning. Employees should not have to intervene because their manager is losing his temper during a customer interaction. I remained engaged in the conversation and attempted to address the actual issue. I did not come into the store looking for an argument. This entire confrontation could have been avoided by simply explaining the policy and treating me with basic courtesy. The contrast with his employees is significant I even told John directly that I have had much better experiences with his employees than with him. That was not an insult. It was an honest observation based on my repeated visits to this store. The employees have consistently treated me respectfully. John, however, chose to yell at me over an insignificant packaging dispute and then make it clear that he had no concern whatsoever about receiving a complaint. That is not acceptable managerial conduct. I expect this to be investigated I am asking The UPS Store to formally investigate this incident, including, if available, reviewing any security-camera footage, transaction records, employee accounts, or other information that may document what occurred. I also expect the company to determine whether John's conduct complied with the customer-service and managerial standards expected of a UPS Store location. I am not complaining because an employee or manager asked me to comply with a packaging requirement. I am complaining because of the manner in which that requirement was communicated and because the store manager became hostile, yelled at me in front of my wife, dismissed my request for the policy, and openly stated that he did not care about receiving a complaint. Those are entirely different issues. I want a response I would like a written response confirming: 1. That this complaint has been received. 2. That the incident will be investigated. 3. Whether the conduct described is considered appropriate for a store manager. 4. What action, if any, will be taken in response. 5. Who I should contact if I need to escalate the matter further. I have continued using this location because of the good experiences I have had with its employees. I should not have to reconsider doing business with a location because its manager believes he can yell at customers and then tell them he does not care when they complain. John made his position very clear during the incident: he did not care whether I complained. I want management above the store level to know that I do care, and I expect this complaint to be treated accordingly. This was not acceptable customer service. It was not professional management. And it should not be dismissed as a simple disagreement over a strip of tape.