Update: I received a new bouquet after working things out with 1800 flowers. It was supposed to be sent from another flower shop but they came from here again. The bouquet is nicer, still no dusty miller even though I stressed how important that was to me to the guy from 1800 flowers, I just think they shouldn't take orders if they can't fully deliver on the expectation here. The colors or the carnations are different now too. The bouquet is really well put together and had I not known a difference and received this originally I would've never mentioned a word to anyone. Appreciate the effort put in here and like I said this new arrangement is much nicer, but after all the run around I'm left feeling let down. Original Post: First. The wrong bouquet was delivered to me, completely wrong address, so there went the surprise. I had to call and double check with my husband that he ordered me flowers and then call the flower shop to ask when my flowers would be delivered. They came later and didn't look like the kind of arrangement my husband normally sends me. I took a picture and sent it to him saying I finally got them and he said "That doesn't look like what I ordered you" and sent me the link to what he ordered. Looks like they replaced the beautiful big purple flowers with a similar but different flower and only put two of them, the colors also being switched out from lavender to purple and white. Absolutely NO dusty miller, which is a staple in arrangements that my husband sends me because it played a HUGE part in our wedding, instead was replaced with lots of little green filler. The lavender flowers have been replaced by little red beads. As for the roses there were only 3, and I can count 5 in the advertised photo. This bouquet is terrible, and has literally been laughed at by 3 of my coworkers who have seen it when I showed them the comparison. I called in to talk to someone but was told that the order was placed through 1800 flowers so I have to go through them. Fair enough, but YOU Conroy's were the one that failed to deliver on expectation, I honestly don't even see that effort was put into this arrangement at all. I have now been on the phone with 1800 flowers for the past 40 minutes trying to resolve this issue and get either a refund or flowers delivered from somewhere other than Conroy's. Sorry for being so upset and a little dramatic, but this was supposed to be a lovely Valentine's day surprise from my husband and you really let us down. read more

See all

Horrible !!! Sent sympathy flowers to a friend and ordered what I thought was going to be an "XL" bouquet of flowers to show my sympathy. And ended up embarrassed with what was sent! Looked like they just grabbed flowered and put them in a vase. I called hoping this isn't what they sent. And there response was if you didn't like it we can go pick up the flowers and reimburse you. I told them how is that possible this person just lost a loved one and didn't think that was the correct thing to do. I paid 127.21 to be mortally embarrassed at such a devastating time. Save your self the embarrassment and go somewhere else. read more

Conroy's Flowers - What was sent - Florists Near Me - Covina, California

See all

The customer service from Janize was excellent. Friendly, professional, helpful. 5 stars for her. The arrangement speaks for itself. Tired and not attractive. I like to keep business local as my mother lives nearby. I placed the order in a timely manner. In all fairness this photo was taken on day 4. The weather was cool. The other flowers she received all looked healthy. I've spent the last year tending to her arrangements during an illness and I was very disappointed with this order. (No.89313) read more

Conroy's Flowers - Disappointing Birthday Arrangement - Florists Near Me - Covina, California

They did an amazing job with the flowers we ordered! It was a sympathy bouquet and they truly made the arrangement look beautiful and very elegant. The message they added on. The ribbon was also very heart felt and special. I will definitely be a returning customer ! read more

I ordered a funeral arrangement for my family and I was very satisfied with the outcome. The flowers were fresh and the design was beautiful. Jason helped me customize the arrangements with yellow and white flowers. Overall, I just loved the way it came out. Definitely recommend getting your flower arrangements here. read more

Conroy's Flowers - Yellow and White Arrangement - Florists Near Me - Covina, California

I was looking for a place that was open early and was close by to San Dimas Hospital. My coworker just gave birth to her beautiful baby girl and it also happened to be her anniversary so I just wanted to give her and her husband something special. I ordered a medium sized Bouquet. The delivery fee was $15 and I added a greeting card, so with the tip, the whole thing came up to $100. What I really liked about this place is that they were able to drop off the Bouquet in time before my coworker left the hospital. Service was fast, ordering was easy, communication was always open and the quality of the product was great! Would recommend. read more

Conroy's Flowers - Florists Near Me - Covina, California

Terrible business practices. I arrived at 4:55 and was greeted at the door by an employee saying they are closed. I said your sign indicates you are open till 5:00 & I just want to buy a premade arrangement. She said no because our register is already closed down. Conroy's is dead! read more

Fast service and they had what I needed. Price is a bit higher than other places but got me out of a bind.

Excellent service, price and quality. Thank you. Will definitely require your service in the future.

Bought an arrangement for our coworker. It was really pretty and they came fresh. Her dog even loved them. 10/10 on the delivery service as well. read more

Conroy's Flowers - Florists Near Me - Covina, California

This is a great place for flowers. I feel like it is a family run business (I'm not sure) despite what the name suggests. But I've been coming here for years and every time I am impressed with their quality of flowers and skills in arrangements. Keep up the good work and thank you for being there for our special occasions! read more

Conroy's Flowers - Mother's Day arrangement - Florists Near Me - Covina, California

Update your hours people !! Wasting time driving out to just find out it's closed it's simple

I received this seemingly gorgeous bouquet yesterday. And it's falling apart before my eyes read more

Conroy's Flowers - I received theses seemingly gorgeous bouquet yesterday afternoon. - Florists Near Me - Covina, California

I order a lot of flowers, so I have a reasonable expectation of what arrangements should look like. I was not pleased with what they designed and delivered. I'm thankful to the family member that took a picture, because the arrangement quality was not great. I paid nearly $200 for a funeral arrangement and got a very sparse arrangement with only a few flowers and lots of greenery. The few flowers were strategically placed and not equivalent to the level I purchased. I expect a florist to change things up a bit due to what's available, but what was created/delivered was not reasonably comparable. It was a little embarrassing that their arrangement represented my family's condolences. Even worse: they didn't respond to emails or calls placed to them. I would not recommend using them. read more

So disappointing! My husband purchased a bouquet of flowers for our Anniversary and just a couple days later the flowers are all drooping dead. Who knows how long they keep their bouquets in fridge before selling because only a couple days c'mon that is just so wrong. I've bought flowers from trader Joe's and they have lasted much longer. The hidden wires put around the flowers stems helped a bit.... I hated to see how sad my husband was after seeing them die after only 2 days he felt bad for not knowing. Feeling ripped off..... read more

See all

Outstanding service and gorgeous flower arrangement with little notice. I'm sure a florist cannot always handle last minute orders, they did for me today! And it was gorgeous!!! read more

UPDATE PT2: got ANOTHER message here on yelp to discuss the issue, so I called 3x in one afternoon, not only did I not get to speak with Jason or the "customer service representative" I DIDNT GET TO SPEAK TO ANYONE! NOBODY ANSWERED THE PHONE! ( yes, I called during business hours) .. just stop wasting your time reaching out to people just to look like you care when you really don't. And for everyone else, don't bother coming here! I'm telling you, there's many flower shops around that are much cheaper and will give you beautiful flowers and great customer service! read more

Conroy's Flowers - Beautiful flowers NOT done by Conroys. - Florists Near Me - Covina, California

I had purchased flowers from here ,but after that i want to search my order on the website they even can't find anything . Is this store belong to this website? read more

service is amazing made sure to inform me about any promotions they had and overall a really nice place

Recieved a surprise arrangement at work from my fiancé. Nearly all the flowers were wilted or completely dead when I received them. I even had to remove a flower that was in the front because it totally ruined the entire arrangement. Overall, it was an embarrassing experience for us on valentine's day. read more

My boyfriend came here for Valentine's Day and he ordered a dozen red roses. He didn't realize until he got home that he only got 10 roses and 2 stems with no roses on them. read more

Literally the only place I will buy flowers from. Other places flowers die so fast. Customer service is great and always so welcoming!! read more

Conroy's Flowers - They have such a nice welcoming set up! - Florists Near Me - Covina, California

Arrived to the place, hours say they are open, but doors were locked. Called them to confirm if open or closed (while the lady was in eyes view) and nothing. She ignored me and my phone calls, so I'm disappointed read more

Conroy's Flowers - Florists Near Me - Covina, California

I went online to purchase flowers for my mother's funeral and hit enter before I was ready. I called directly to the florist and spoke to Jason. He looked up the order and discussed everything on the order. Then he checked the inventory since the funeral was the next day. He didn't have the exact shape that I had ordered and he told me about a different arrangement that was actually bigger and less expensive than the original I had ordered. We discussed exactly what I wanted and he said he would send me a picture of it after it was done so I could be assured it was perfect. I received the picture by text and after discussing a couple changes, the arrangement was perfect! They really went above and beyond with short notice to make sure I was happy with the floral arrangement and everything went smoothly. I thank them for making a difficult day less stressful. I definitely recommend using Conroy's Flowers! read more

Conroy's Flowers - Florists Near Me - Covina, California

Overpriced and commercial looking flowers. Meager selection. Phone/internet orders look better than those purchased in-store; not as good as neighboring florists. Conroy's (and the now-defunct Flowers by Peggy) was our family florist for years. I pretty much had no choice since I wasn't driving or paying back then. I always thought the prices were high, even back in my Jhigh and HS years. I rarely got out to Conroy's nowadays, since my tastes have changed and became more cost-conscious with my money. When I went there in Valentines 2011 since it was near my work commute. To their credit the place seemed fully staffed. However, the cashier could have used help for the long line and the selection was abysmal. No bouquets left. The customers stood around were asking each other how they were supposed to order. One customer started picking out flowers and arranged his own bouquet. So the rest followed suit. I witnessed 5 orders and none were less than that $50. Watched as several talk about how both selection and service was horrible. You'd think it was rude of them to do so, but they did it politely and truth of the matter was, they were right. The cashier was apologetic, but looked overworked. So did the other ladies arranging the flowers. Tip: If you want baby's breath in your selection, make sure you tell them. They might forget. They loaded all of their phone orders in a van outside. The bouquets looked alot alike and better than anything they had left in the store. This place seemed to me like it cared more towards it's internet business than customers standing right in front of them. I figured that I'm not into the big scale, corporatized, pre-manufactured idea of a florist, when I can now go to an independent neighborhood store and get better service, selection, and pricing. That's what I do now. read more

May 8th - Ordered a specific mother's day arrangement online, received a call an hour later that they didn't deliver to El Monte and my money ($81) would be refunded. Five days later May 13th no refund. Called and spoke to associate who said she spoke with Jason (owner) and assured me the refund would appear in my account in a few days. May 24th went into the store to see about my $81 AGAIN and Jason was out of town and NO ONE in that store knew how to give me my refund! There were 2 employees in the store, one was obviously on break and trying to hide while she ate. The poor girl kept looking at the older woman to come help us, but the older one just sat there looking at us and not budging. Finally the one on break had to come to the counter to help us, then she kept trying to get answers from the other person there but she was obviously too busy to help a customer or fellow employee. I felt bad for the young employee who was trying to get me a satisfactory answer. They finally said the owner Jason would return on May 29th. Have not even received my refund or phone call or anything about MY money, which they've kept for 3 WEEKS NOW. Will never shop this store again. Be aware that if you order from 1-800-flowers in Azusa your order will come from THIS Conroys, who's customer service sucks. I'll be returning today (I don't feel I should be chasing my refund but apparently I do) and things won't end well if I don't leave with my $81.14. **Update** I called today, of course Jason the owner is STILL out of town. The employee said she would refund my money back to my card but instead I said I only want cash. We argued a bit, hung up then she did text me to say I could come pick up my cash. Issue finally resolved after 3 weeks of hounding them. read more

Beware of this florist, CONROY'S FLOWERS in Covina from 1800flowers.com. My husband had placed an order 2 weeks before by b-day thru 1800flowers, and he paid a good amount of money for the flower that he wants it to be delivering to me. He had order the flower, 3 balloon s (1 "i love you" and 2 "Happy B-day") What's online: http://ww31.1800flowers.com/product.do?baseCode=17560&dataset=1011&cm_cid=d1011 What's being delivered: http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs821.snc4/68111_449177938825_820363825_5233306_1827693_n.jpg The flower arrangement is poor, flower is dying and missing balloon. There was no Message card for the note, it just print on a paper and stick it to flower. Called the Florist, to let them know that flower is poor. They said, "Oh, we didn't have all the flowers that we needed." **** My husband had placed an order 2 weeks before, and they don't have enough time to get the flower that they need to do the arrangement??? ***** This is the worst flower that I have ever received!!! My husband have called 1800flower to get complain how poor of flower that I have received. They say he have 2 choice. FYI : (customer service is NOT NICE AT ALL) 1. Get credit back and keep the flower, the florist could deal with them. 2. Get redelivered but it has to be the next day. My husband have selected, credit back because the next day is too late for my B-day. The next thing, I know the florist called me, and say they will come and take the flower back, because it was being cancelled. First of all it is embarrassing to receive a dying flower for your B-day and now they say they are coming to pick it up! That is just wrong!!!! Told the florist, that 1800flower said we could keep the flower and they will just need to contact them rereading the issues. The refuse to call them and insisted to come and pick it up! I have told them I will bring my flower back to them myself. What a WASTED of TIME on my B-DAY. Therefore, I have made a trip down there to return the dye flower back to them on my B-Day. Show them why I have refused the flower, and pointed out that the flower is dying. The florist was argued that they have fresh flower! I have show her again, this flower is dying... then she goes oh.. just for that one. At this point, I am over the top of being PISSED OFF. First of all, I have received a dying flower Second, they want to pick it up Third, I have wasted my time on my b-day to return this dying flower Forth, the florist still try to argued with me that they have fresh flower when I have point out that flower is dying Fifth, the order was not complete, as in the missing balloon. The florist excuse was ... the driver didn't see the other part of the order. BEWARE of this Florist... Don't shop nor 1800flower!!!!! read more

Ordered an Orchid arrangement for my mom's birthday. What I thought was going to be an easy breezy birthday gift selection turned out to be a nightmare, and I'm still trying to sort things out. The flowers that were delivered looked NOTHING like the arrangement I chose on the website of 1-800-flowers! The flowers were poor quality, the "curled leafy affect" that the arrangement was suppose to have was held together by STAPLES!!! No birthday card, but rather copier paper printed out, folded and STAPLED to another side leaf! #FAIL!!!! 2nd delivery, because 1-800-FLOWERS promised to send a redelivery because of the poor quality, and my mom had to REJECT the delivery because the arrangement was exactly the same thing, STAPLES and all! TOOOO MUCH! read more

Warning! Do not use this place! Your money will be taken, there will be no flowers. The phone staff are rude. I spent a lot of money and ordered my Mother flowers for Mother's Day. I opt into any additional fees to make it better. Well... My mother never got the flowers, I found out a week after mothers day. Called them. The staff were very rude on the phone and did not apologize. They did nothing! They wouldn't send any flowers to my mother without charging me again, They told me I would get a refund. Which I didn't! read more

I ordered birthday flowers for my mom through 1 800 flowers and this is the company that delivered them. They left them at her front door when she wasn't available to get the door, and they sat outside for three days before she realized they were there. That is not the policy that they are supposed to follow. That was just a lazy delivery person. Of course the flowers were pretty much dead so I complained to 1 800 flowers and they promised me that she would get brand-new flowers the next day. Of course she never got them because this company didn't process the order properly, so she ended up waiting all day for this delivery for nothing. I probably will not order local florist flower delivery from 1 800 flowers for my mom again, because they cannot guarantee that I will not deal with this company again. I just wish they understood the importance of the bouquets they are actually delivering. Maybe their bouquets are beautiful if you pick them up in person or wait for them to get arranged, but I certainly do not suggest you order anything for delivery from them. read more

If there was an option to leave half a star, I would have, or minus stars. To the asian lady who greeted us with her version of a welcome ( a dirty look ), be grateful you walked away with $45 of my money. I do not recommend this shop to anyone and will not be returning. To be quite frank, I wanted to ditch the flowers on the counter and go to Walgreens for a flower but I was in a hurry. If you want good flowers stay on Grand across from Oakdale cemetary (R&A) flowers. Amazing customer service at that shop. Conroys on azusa take notes and visit that store. read more

I went to purchase some flowers here and came out with 3 points 1 (only positive point) the lady made the flowers I picked into a beautiful arrangement 2 I didn't get the happy to see you welcome to my flower shop like with others 3 the flowers (with exception to 1 rose) died literally the next day With this I can say I wouldn't recommend this shop and won't be returning. read more

I ordered flowers for one of our secretaries who was retiring one month before she was leaving. I wanted to make sure that I could ensure that the flowers would be delivered on time. When I went to 1 800 Flowers website and I had indicated that I needed the delivery time between 8:30 a.m.- 11:00 a.m., the site indicated that I should place my call via telephone to ensure proper delivery time. I did as instructed and called 1 800 Flowers. The representative I spoke with ensured me that the flowers could be delivered between that time frame. After about half an hour of constant repeating of instructions and information, I finally placed the order. Fast forward two weeks, I call to confirm the delivery time and 1 800 Flowers assured me that they had delivery between 8:30 a.m.- 11:00 a.m. I did the same thing the day before delivery and they assured me the same delivery time. The day of the delivery, the flowers were 2 1/2 HOURS LATE!!! I called 1 800 Flowers every 30 minutes starting at 11:00 a.m. and they told me the same story, the florist was "on their way." Well that was a lie as they were TWO AND A HALF HOURS LATE! Then, I try to get the florist shop information from 1 800 Flowers and they tell me that they can't give that information out! Are you kidding me?!!! I was confused as to why they couldn't tell me any of that information. Our secretary got the flowers just as she was getting into her car to leave. They were lucky she stayed a little later than normal. Overall, I will NEVER order from 1 800 Flowers AGAIN nor will I trust them ever! I know that this was the florist as they stated it in the receipt that they sent me via e-mail. I hope no one else can have this happen to them! read more

I wish there was a zero star option to indicate the lack of customer service and the lack of consumer oriented mindset this flower shop employs. This flower shop does no deliver on its promise in relation to the orders they fulfill on behalf of 1800 Flowers. Issue #1: I ordered a Large arrangement and received the small arrangement of Mom's Tea Party. Issue #2: Sara estimated that I should have received a number of roses when I received well under the amount stated. Issue #3: Sara stated that "there are many orders to fulfill and it is difficult to fulfill all orders." I am not sure what that means but only that my order was overlooked and poor quality flowers were delivered. Issue #4: Sara also stated that there are other local flower shops in the neighborhood and if I am not satisfied with Conroy's I do not have to shop here. That is an interesting model in getting folks to recommend this flower shop. Issue #5: Sara stated that 1800 Flowers is a "wired business" and "we only get a portion of the transaction." I am not sure what I am supposed to do with such information. In all, this is what I understand 1-800Flowers / Conroy's Flowers is a flower shop run by Hwa Soon Lee in Covina, CA. There is some lack of professionalism and care in executing orders and deliveries. There are issues in regards to quality of flower and poor execution. I wish I could have spoken to the owner because the seasonal worker named Sara did not know what she was talking about. She would put me on hold to speak with the Manager named Jason. When I asked to speak with the Manager, Sara informed me that he was "busy." Yet she put me on hold 3 times for a total of 6-7 minutes. I could have spoken to the manager. Please do not waste your time in dealing with Conroy's Flowers. You are better off calling 1800 Flowers and requesting the order to be placed should go to another local shop. Consumers have the option of selecting which local shop the flower order is able to be arranged and delivered from. read more

Conroy's Flowers - This is a very poor quality of a becky shasta daisy. Now picture this times 10. Please do not waste your time here, you will regret it. - Florists Near Me - Covina, California

Their Customer Satisfaction review should go through the roof! They did a service do for me earlier this year I vowed to always use them again! I asked them around 11 if they could deliver some by three and even though their delivery guy was already out, they worked it out for me and the flowers still came out BEAUTIFUL!!! No complaining, they had a positive attitude the whole way through....Text me all through out the process just to assure me everything was working out the way I desisted. This is definitely my go to flower shop now! All thumbs UP! read more

I stopped by to pick up a boutonnière I ordered on Wednesday, I didn't have the receipt with me. When I walked up to the counter I gave my first and last name to the woman that was attending. She walked back to check and said there was no such name. I repeated my name and she went back to check again. The second time she did not bother to walk back to me. From a distance she said it was not there while waving her hands and walked away. I told her I would get a picture of the receipt. Once I got the picture I showed it to her and she walked back to check again. Low and behold it was there, I mean really how many people had a 1pm pick up for a boutonnière today? She was dismissive and rude. I will never go back to this flower shop. They need better customer service skills. The one star is because they at least had it ready read more

I came in and told the guy about how much I wanted to spend and what the occasion was, and he made the most beautiful arrangement, while staying in my budget. Thank you so much!!! read more

Conroy's Flowers - Florists Near Me - Covina, California

Conroy's was Simple and Fast! Delivery was Perfect! Recepient was Happy and Loved Them! Price...Definitely Worth It! Thank You! Redonna in Rancho Cucamonga read more

Dismissive, disinterested and poor customer service. Need I say more? You can get flowers anywhere. You go to the florist for special orders and service, neither of which we received. Every time I have gone in there (4 times), I have felt like I was a nuisance rather than a client. I will give people a second chance, and I gave them several, but it's time to find another florist. read more

I was so so disappointed this years with quality of roses. My husband sends me a dozen long stem roses every year for Valentine's Day (which are not cheap) I can make them last for almost 10 days after. I change the water , place them in the refrigerator if it too hot remove and drying petals etc. When I received the flowers at work the petals were already browning on the edges and the stems were not stiff. I figured they might have been in the delivery car to long so I mistes them when I get home and refrigerate them . I asked my husband if he ordered the roses for the same place as last year and he said yes. He was very upset he paid so much money for the poor quality of roses we received. Last years roses were in great condition. read more