1. Collector’s Outlet

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Rowland Heights, CA

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Collector’s Outlet

3.0 (10 reviews)

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Fake on top, real at bottom
Briana N.

WARNING: DO NOT PURCHASE POKÉMON CARDS AT THIS ESTABLISHEMENT. THEY ARE COUNTERFEIT AT RETAIL PRICE. Like the warning says, do not purchase pokémon cards at this place. I came in and saw they had individual booster packs and purchased a couple of evolving skies and fusion strike. My first red flag was how easily the packs tore open. Second red flag was that the cards were not in order after putting the four cards to the front. $30 worth of cards that are bootleg. Every card is off-center. The holo's and reverse holos are CLEARLY counterfeit. The font is Bolded and the black text bleeds. Full art card quality is AWFUL. These are not real cards and are being sold at retail price, a complete rip-off. I personally would question the authenticity of their other merchandise as well considering this establishment is okay with selling counterfeit cards. I didn't even bother calling or going back in because the receipt states "No refunds on cards, packs". Will not be going back again. Posting photos for comparison of real cards bought at target vs the cards purchased here.

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6 years ago

Helpful 3
Thanks 1
Love this 3
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Briana N.
100
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19

5 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Rude employees, everything is overpriced, they lowball you. Do not recommend for anyone who's a serious buyer or trader

Helpful 1
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Photo of Eric C.
136
4
2

6 years ago

Helpful 1
Thanks 0
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5 years ago

Helpful 2
Thanks 0
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4 years ago

Helpful 0
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Art & Frame Depot

Art & Frame Depot

4.6(31 reviews)
4.2 mi
•$$

Amy is nothing short of a miracle worker. We came in with a damaged and creased silk-paper hanging…read morescroll and she was able to smooth it out completely, as if it were brand new. She really took her time to get it right and was very educational about the process and different scroll and printing materials throughout; it's clear she is super passionate about what she does and extremely knowledgeable, a real artist. And her prices are very reasonable for the level of expertise and care she offers. This place is a real gem of the greater LA area. We are excited to come back and purchase some framed art from here in the future.

I went to this framing shop to have three of my paintings custom-framed. The price was higher than…read moreI expected, but my paintings are very precious to me, so I decided to pay the extra money for custom-made frames. A few days later, when I open up the frames, I was absolutely shocked and disappointed. All the corners were covered with protective paper, so my friend- he picked them up for me, couldn't inspect them at the time of pickup. However, once I removed the paper, I discovered that the workmanship was absolutely terrible. Almost every corner looked sloppy and poorly made. On top of that, I specifically wanted the white margins around my paintings to remain visible, but they reduced the margins and made the frames smaller than I expected. This completely changed the appearance of my artwork. I contacted Amy to explain these problems, but instead of taking responsibility, she insisted that she had done absolutely nothing wrong. When I became frustrated and requested a refund, she refused. What upset me the most wasn't just the terrible workmanship. It was Amy's attitude and her complete refusal to apologize. Instead of acknowledging the obvious problems, she kept making excuses and insisting that their frames were perfectly fine. If I had wanted frames of this size and quality, I wouldn't have bothered going to a professional framing shop. I could have ordered similar-sized frames on Amazon for around $30. Why should I pay $120 per frame for such poor workmanship? I even sent Amy photographs clearly showing the badly finished corners, but she continued to avoid addressing the actual problems and kept making excuses. Her attitude has made this entire experience even more frustrating. I cannot understand how a business can deliver such poor-quality work, refuse to take responsibility, refuse to offer a refund, and not even have the courtesy to apologize to a dissatisfied customer. Is this really how you treat customers who trust you with their valuable artwork and pay premium prices for your services? I am extremely disappointed, not only in the quality of the frames but also in the way Amy has treated me throughout this situation. I honestly have to wonder: Am I being treated this way because I'm not Chinese? I don't want to believe that my background has anything to do with how I've been treated, but her dismissive attitude has left me questioning why I have been shown so little respect. This has been one of the most disappointing customer service experiences I've ever had. I paid for professional custom framing, but what I received was poor workmanship, endless excuses, and absolutely no accountability. And despite seeing the poor quality of the frames you made, you never even apologized to me. Not once! Don't you check the quality of your work before wrapping it up for customers? You should have done the job properly in the first place! And now you're telling me to bring the frames back? No, you come and pick them up! Why should I have to drive all the way there again, carrying three heavy frames? Why should I have to waste even more of my time and energy fixing a problem that YOU created? Instead of taking responsibility for your poor workmanship, all you do is make excuses. That's what makes me even angrier! Your complete lack of accountability and your refusal to even offer a simple apology are absolutely unacceptable.

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Art & Frame Depot
Art & Frame Depot
Art & Frame Depot - 45 year old signed poster with water damage given new life by Amy's framing skills.

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45 year old signed poster with water damage given new life by Amy's framing skills.

Hobby Lobby

Hobby Lobby

3.0(124 reviews)
5.6 mi

More Than Just A Frame…read more Went to Hobby Lobby looking for a picture frame for a short poem that means a great deal to me. I quickly became puzzled over the frame color, size, and whether to use a mat or not. Thankfully, Kim came to the rescue. She was patient, thoughtful, and walked through several options with me without ever making me feel rushed. With her wonderful eye and expertise, we found a frame that fit perfectly, and adding the mat made the poem look so dimensional and lovely. It truly brought the piece to life. I also didn't realize they do custom framing, and that really fills a gap left when our local art store was lost during Covid. It is comforting to know there is still a place where people genuinely care about helping you create something meaningful and beautiful. Thank you, Kim, for making what felt overwhelming into such a warm and lovely experience.

It's a pretty big and spacious Hobby Lobby…read more I don't usually go to Hobby Lobby as it's more convenient for me to locate a Michael's closer to me, but it's always nice to stop by when I get the chance too since there's always a mish mash of neat things that they have, either for cosplay, gifts for others, arts and crafts, etc. We're still 10+ days until Valentine's Day, but they were already clearing a good chunk of that out and all of the Easter stuff has been moved in. It's the same as any other arts and crafts store, you gotta be at LEAST 2 months early to get the best pick of the batch. Though on the other hand, you can get the super clearance items later on in the holiday season. I liked that there's lots of cute prints for their fabrics and different textures, seeing that most Walmarts don't have this anymore and Joann's is completely decimated. I think my main issues are all of the AI SLOP art that's being sold to those who cannot tell the difference and the fact that there was shoplifting randomly during our visit. Sucks, but yeah, it's mostly the AI slop that sickens me. I couldn't find anything that I needed during my visit, but my friend got some cupcake liners since the ones she ordered online were mini even though the website said nothing about the sizing, so she assumed they were regular sized. They, of course, had no Valentine's Day ones leftover, so she found cute bow ones. For on sale and clearance items, it works!

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Hobby Lobby - Bunnies

Bunnies

Hobby Lobby
Hobby Lobby - I really hope you are all doing well and celebrating. Sorry have not wanted to talk its just been a lot

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I really hope you are all doing well and celebrating. Sorry have not wanted to talk its just been a lot

Collector’s Outlet - toys - Updated November 2026

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