My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

I've been dropping off my Amazon returns here for years! There's no charge & no need to pack your…read moreitems. The store is conveniently located in Kapolei Shopping Center. What keeps me choosing this store is that the staff is so quick, friendly & efficient...they know their job & do it well! I'm in and out and on with my life in minutes usually! They can help you figure out order issues quickly & guidingly if needed too. And they're really personable. 5 stars every time!

Fast, courteous and friendly workers. I went in and out for a passport photo, very fast and easy,…read morethey even let me look at the photo before printing them out.

We had a rush to send out some flower Lei's to Georgia on a Monday to Georgia for a graduation on…read moreFriday. The rep said be there by Thursday afternoon. Got a text from my niece flowers delivered Thursday afternoon they were so very happy and Greatful!! Thank u UPS store at the NEX Great service!! Thank very much!!

Normally I wouldn't post but this must be addressed. First of whoever answers the phone and said…read morethey have a notary there just straight lied. I called in the morning about that and was told there is one in and can be used anytime. Cool, get there find out they have times and only two times noon or 345pm. I put myself on for 345pm as I still had work. I rush in 10 minutes early and they tell me the notary cancelled and I should schedule one for tomorrow. Just find another place or at the minimum a competent worker that can clearly state times of when the notary will be in instead of say "all day till 5pm" least have some proper information. Truly absurd and a waste of time.

I had an Amazon drop-off for a return and chose to return it here. It's usually a pretty quick…read moreprocess: get your QR code ready for your return, box up the item if you need to do so, and give the return to the UPS worker. They scan the QR code, ask if you want a receipt, and then they take and process your return. It's in a fairly convenient location but parking can be a little tough if all the street-side spots are taken. I usually choose to take my Amazon returns here instead of Whole Foods just because it's more convenient, close to my house, and quick.

I've gone to this location multiple times and each time every single person working in there could…read morenot be bothered to be courteous or helpful. Each time I asked questions, the attitude was as if I'm bothering them. I try to give grace that maybe they are having a bad day because I've worked in customer service jobs before. But nope it's every single time they have a bad attitude. I finally decided to stop going there and go to the FedEx on Wai'alae. I'm so glad I did because they are so incredibly helpful and courteous. I wish nothing but a good life for those ups workers if their life sucks. But I'm never going back there again.

Update on The UPS store I thought I haven't post anything on them but I did …read more Always unbelievable customer service and very friendly. I needed to Xerox 3 copies of some important papers . Got to the counter and the gentleman asked what kind of service I wanted I told him need to xerox couple of papers . He came with me to the copier machine and he set up everything for me . So easy I finished thereafter than brought my finished papers to the counter he charged me .45 cents . They got it all they sell supplies along with empty boxes , tape , xeroxing , faxing, and you also can return your Amazon products. Support local

This place is the best for Amazon returns! Awesome service…read moreand always helpful. The one in Whole Foods is terrible Kahala is the best

I am a professional yelper in Honolulu so my office is my apartment and coffee shops and the…read morelibrary and park benches. Being able to make my own hours and choose where I want to work from is great but there are times when I miss having an actual "office." No water cooler discussions, no best "work" friends, no office gossip, no paper airplane contests. I recently discovered Resource Suites and it's now my "office" when I feel like pretending I have a 9 to 5 job. Located on the third floor of the Landmark Waikiki building, Resource Suites is a hybrid office built for entrepreneurs, start-ups and people like me who work in their pajamas. You can rent a furnished office space or just work out of the general work space and get your mail sent there. No more PO Box for me! I usually set-up in the cubicle side with my laptop and get an amazing amount of work done during the days that I choose to be there. The problem sometimes with working out of your home is that you often have the distractions of your personal life around you such as laundry, dishes, TV, random food, etc. When you work out of a virtual office such as this you can just concentrate on the tasks at hand. The office is pretty swanky, air conditioned and has a very professional appearance. There's a receptionist to greet anyone who comes to have a meeting with you and a conference room is available as well. They've got everything you need to run your business (printers, binding machines, Wi-Fi) and you can even hire in-house secretarial help. I'm going to get all my Yelp packages sent there because I am tired of missing the UPS/FedEx guy and being forced to drive out to the airport! I think that Resource Suites represents how technology is changing where and how we work. No longer do you have to be chained to a desk but if you choose to do it for productivity's sake then this is a place for you!

Resource Suites is an impressive up & coming "Virtual Office" located at the Waikiki Landmark…read morebuilding. They provide a professional environment with a reception area, day offices, co-working space and conference rooms. It is a perfect office for individuals who are starting their own business. Without the commitments and obligations of leasing your own office, Resource Suites lets you reserve your office space by the hour! I look forward to hosting business meetings with clients in the future at Resource Suites.

so happy this store is in aiea, much needed!!!! staff is amazing, so convenient…read more thank you!!!!

Great service Lyle I'm going there today for notary service…read moreafter get disappointed from discrimination service at UPS at NEX Glad finding ups in Aiea Never come back ups at NEX