We went in on the Fourth of July and it was a freaking mess in there, there was no hostess employees running around like crazy, like there was no order ..nobody seating guests it was kinda sad they can't hire more staff to deal with that or whatever the issue was, it was absolutely ridiculous.. I have never dealt with anything like that before it was just a complete mess in there.. with that being said the service was great. Our server was absolutely on top of all of that mess and dealt with it I think really good!! We got our food in a timely manner! And it was actually really good food the fish was amazing and was cooked perfectly! I think the fries definitely need a lot of work, cmon French fries! Especially in upstate where the fish fries are good! You need good fries The inside ambience was kind of usual upstate new work wood work cute interior it was cute inside! What made my review stars go up is the bartender Claire that worked upstairs, she was so on top everything regardless of how busy it was, she literally had it down to a T she was quick and personable and just got the job done right by far the best employee I came across there she rocked and got the job done right! Amazing bartender! I think I would have left 1 star if I wasn't for Claire and her service she absolutely rocked read more

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Great food!Awesome workers & environment!! #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

Great atmosphere, fun and interesting interior design. Great food. Great service. Great vibes. #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

45 minutes for three orders of French fries to go that I had to leave before I got. No refund offered, no apologies just another they are almost ready. Oh and $35 for three orders of fries. Hard pass for me and my family in the future. Enjoy the last $40 (including tip) that you will ever get from us. Sad, been going here for years but not anymore. read more

Captain Jack's Goodtime Tavern - $35 for three baskets of fries to go? Good lord. - Seafood Near Me - Sodus Point, New York

Waited a hour on a burger and a fish sandwich. 3 tables that came in after us were served before us. For this price it should have been way better. Waitress never checked on us once. What a sorry excuse for help. Burnt burger and a fish sandwich with a soggy bun. That's work $22.00 . Save your money and go to long John silvers. read more

Have paw prints painted on parking lot, claim to be dog friendly. All bullshit. They tried to put us a 150 feet from everyone else, on a separate deck with no shade that was absolutely filthy. Went next door, they treated us civil with respect. read more

Well.... We tried again, honestly only because this was the only place open on a Tuesday at Sodas Point. The food was subpar. In fact, my husband got something with roast beef and he has visited the bathroom about 26 times since. The service tried a little but since we sat outside with our dog (they do have a dog friendly deck) it was like we didn't exist. Some folks were seated at the same time (who sat inside) were walking out with to go boxes when we still hadn't even received our order. The outside deck didn't have a drink menu so we didn't even get to choose drinks. It's a tourist spot but always leaves these tourists disappointed. read more

The only thing worse than the service was the food. Burgers were burnt on the outside and raw in the middle. Sent everything back and left. read more

****UPDATED. The owner at this establishment has since private messaged me about leaving Jack's a 'terrible review." And claims since I didn't actually get to eat there, I shouldn't be able to voice my experience. Beware that if you do not have an amazing experience and leave an honest review, she will probably harass you too and expect you to retract your review because she apologizes, yet is defensive and argumentative in the same breath.**** Planned to have dinner here with my Uncles and Aunts while in town. They raved about how wonderful eating out on the deck was. Inside was all wood, like the hall of a ship and rather dark in my opinion. I know it's unfortunate but we walked up to the hostess stand and the girl informed us that the fryer and the grill top were not working. We asked what were our options and she handed us a waitress slip with *maybe* 10 items on it including soup, salad and kid pizza. BUT what irked me more than their equipment being in disrepair was the hostess's attitude. My Uncle thanked her for letting us know and she had some reply like, "Yeah, why wouldn't I tell you?" Very strange. Not a simple "You're welcome." Or "Sorry for the inconvenience." I know it's not like the restaurant WANTED their equipment to fail but I think they should train their hostess on better customer service. I do have to say that the woman working in the gift shop was LOVELY. She suggested another restaurant for us to go to (The Franklin House) and even NOT recommending another suggestion (savings us from another potential restaurant fail.) So perhaps this place *could be* good but I will never know. read more

Delicious and tasty, the garbage plate isn't really as I thought but worth a try to munch on, service was excellent, the vibe is good for chilling and soaking in the water view. read more

Captain Jack's Goodtime Tavern - Seafood Near Me - Sodus Point, New York

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Terrible food, and took over an hour to get food. It came out cold, and unable to eat. The manager blamed it on the kitchen staff. Fine for drinks food it terrible and never going back ever again. read more

Great food and always a great time! The Photo Booth is fun for taking photos and sharing them with friends.

Great service and food was delicious! #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

Captain Jack's Goodtime Tavern - Lobster bisque - Seafood Near Me - Sodus Point, New York

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Still a great place . Food is good, bartenders are great and when it's not snowing superb

I visited captain jack's back in august. What a gem. I see how this can easily be a local's favorite. The ambiance is fun and welcoming; mostly filled with locals. Given that it's a small town, my friends and I definitely stood out, especially after playing some Feid and Karol G on their boombox haha. The staff was cool and joking with us. I didn't really try much of their food, since we were normally out there after dinner. We did order the lobster bisque which was amazinggggg. Like really good. that, and their wings. I'm a sucker for a nice crunch and these were made just right. I recommend this spot for anyone visiting or new to the area. I can see it being a great way to get to know your neighbors. read more

Captain Jack's Goodtime Tavern - Wings and gin, soda and strawberry puree - Seafood Near Me - Sodus Point, New York

Great food. Fantastic drinks, service was great. The new decor and gift shop is 10/10. It's always been a beautiful spot! read more

Captain Jack's Goodtime Tavern - Alcoholic Lemonade - Seafood Near Me - Sodus Point, New York

Went to Jack's for lunch today. Lobster sandwich on the menu is only available during the summer. But, I had Jack's wing special with bourbon sauce. Excellent! My girlfriend had a portobello mushroom wrap. She said it was delicious! Eating inside or on the patio, stop in enjoy soda or a drink and a delicious lunch! read more

Drinks are fantastic, people are friendly and atmosphere is rewarding after a long work week.

Food was amazing and the drinks my servers were Sabrina and Lexi they were amazing as well #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

A real disappointment. Went for lunch today. We were seated quickly. We ordered two appetizers and waited... and waited and waited . They finally brought out the main dishes. Still no appetizers. We ended up cancelling the appetizers. The "Chicken Castaway" was bland, at best. The cheese on top was a congealed mess. Luke warm food. The french fries were less than lukewarm. We've eaten here before and like it. This trip was a major disappointed. Will not be high on my list of places to eat anymore. read more

Visited for lunch on a week day. Team was friendly and food was tasty. Plenty of parking right outside tavern and we were able to speak with the owner as it was quiet week day lunch. Had the Caesar salad and the lobster bisque. read more

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I have had my waitress before and SHE is phenomenal!!! LOVE THE FOOD LOVE THE SERVICE #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

I was told to not come back when I diddnt slap a bills helmet by someone that worked there....too bad ....the food was good....took my wife there as a treat to her...left disappointed...wont be back read more

If you do a bit of research, you'll find here a glowing review I posted just one year ago. As we have always loved Capt. Jacks, yesterday we took friends to join us for a bite. The place was hopping (as it was a game day) yet the hostess seated us promptly, we ordered quickly and drinks were served in record time. Only to bring to attention, even the best restaurants can have a bad day. Our delicious but tepid soup arrived after our entree's (no crackers) and the entree's were practically inedible. We were fairly hungry from traveling all day so at least it "filled the hole"...what little we ate. This is not intended to be a terrible review but to point out the fact that one shouldn't judge on one bad experience alone. We know Captain Jack's quality yet yesterday it was severally lacking. (For point of reference the sauerbraten special was actually pot roast on mashed potatoes with heavily salted gravy and no sides @ $29.00). read more

Stopped by on the way back home while visiting and it was a real disappointment. I knew family that used to go to this restaurant maybe 10-15 years ago and used to enjoy it, but turns out it's changed for the worse. Looking at reviews now, I'm realizing I should have checked reviews before stopping here. And seeing the owner's replies to some of the comments doesn't exactly instill confidence in this business. We were seated reasonably quickly but then ignored for 20 minutes, during which they never even took our drink order. We finally were able to flag a server down to order drinks (just water) and then placed our order for food, and ended up waiting over another hour for what ended up being for nothing. The server never came by to refill water during that time and never brought out the food we ordered. We also only ordered salads, a soup, and a quesadilla, so the long wait was even more surprising. Looking around, this seemed to be the common experience and plenty of customers around us were voicing their concern at the wait and lack of service. The server we did actually see once seemed visibly bothered (and I'd even go as far as to say she was dismissive and like she had an attitude with everyone), and she never came back around. Waiting that long without even a water refill or a table check is disappointing. It looked like it could have been a cute place to go, but I'd recommend you skip it and try anywhere else, especially if you're hungry and want to expect to eat anything within a 2 hour window. read more

Goodtimes at the upstairs bar! Great views, good music, and goodtimes at Jack's. Make sure to get the wings and the fish fry. Relax and just gaze out on the lake. read more

Captain Jack's Goodtime Tavern - Seafood Near Me - Sodus Point, New York

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The food was mid for the price point but what really threw me off was they gave us plastic utensils and our bar beverages in throw away plastic cups. I didn't except a tiny margerita in a plastic cup to be $15. I would not recommend this establishment. read more

Yesterday we had an event from Rochester to the restaurant. The restaurant was empty on the inside and outside. We got there and sat outside one of the waitress came to us and said she could not take our orders because it was full. Shortly after another one came out and said I'll take your orders which she got in trouble for doing. Shout out to the waitress!!!! read more

Trying to place a phone order and was treated absolutely rude by the girl on the phone. Place has gone way downhill since the last ownership change. read more

Came with a few friends long wait for food, server very much lacked training. This place has gone terribly down hill. Remember coming last year the special the head chef had done was so delicious made a point to go tell him. Apparently he's not there anymore and it shows. read more

Great food from a large menu. Steaks, seafood, some Mex, big salads and sandwiches galore. Outdoor seating overlooking a busy marina and inside tables in a sea of interesting signs and a grand variety of wall hangings. Great service by friendly knowledgable staff. Reasonable prices. What's not to like? Nuttin', Honey. Go and enjoy the food and the fun. You will be glad you did. read more

This was my first time here. We were a group of 7, and waited about 30 minutes past our reservation time for a outside table. I do recommend that seating that if you like harbor and boat watching. The list of things that were on the menu but not available last night was extensive. No worries, just pick something that is. Two of us had breaded cod, one as the dinner, a huge serving and a sandwich. Both came with lemon an NO tarter sauce. Fortunately they had Mayonnaise and pickle relish packets so I made tarter sauce for both of us at the table and added a little lemon for tang. The medium cheese burgers both came rare,not sent back, and the lobster wraps were just fine.. Staffing is still a issue every where so I had to go towards the kitchen to get what I needed for the fish. It all worked out. My cod was the biggest serving I ever had. It filled the oval platter. I wound up bringing home half and served it with eggs for breakfast. All good. There is vintage music combo that plays on the upper deck till 8 pm, so we had a nice background as well. All in all , pleasant enough. But if we go to the village again to eat we ll look at other options.. read more

Captain Jack's Goodtime Tavern - Jack - Seafood Near Me - Sodus Point, New York

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The name of this place tells you what you need to know: go here to have a good time; it's a tavern, not a fancy restaurant! We ended up here twice during our stay. The first time, dinner indoors, was fine. Good drink selection, good fish fry, decent tacos, friendly service. The second time we came, we were outside and upstairs in the so-called "tiki lounge," though there is nothing really tiki about it. Good music, live or otherwise, and great view. Mafia wings were good. Super casual place to get some nibbles, check out the view, and enjoy some bevvies while you have a good time! read more

Ordered to go. Boneless wings and fries cost $34. Basket of fries were $10. Wished this was portrayed on the menu before ordering. Lesson learned. Very mediocre food. Not impressed with the price or the quality. read more

Captain Jack's Goodtime Tavern - Fries - Seafood Near Me - Sodus Point, New York

Worst lunch I've ever had. My calamari was swimming in grease. Others in our party didn't like their food either. We asked for our tables to be put in a square so we could all see each other and they refused due to some other party that was coming (lie) that did not show up. Also no separate checks allowed. And the bathrooms smelled moldy. Never again. read more

We've been out here a bunch of times, and this last visit will probably be my last. Here's why. -We went upstairs to the rooftop deck to listen to music, eat and drink. We ordered drinks but were told if we wanted food we'd have to sit on the back part of the deck. We didn't want to - we wanted to listen to music. AND there were people sitting in our area eating. So... what's the deal? -They have a big notice on their menu that the menu pricing is CASH pricing. If you use a credit card they will charge you an extra 3.9%. Really? Why don't you just bury that in the cost on the menu and not tell us. And 3.9% That's just outrageous. Thank goodness we had some cash. -Drink prices are crazy. $7 for my boyfriend's draught beer! $9 for Crown Royal Shots. $9 for a mini dixie cup. My friend's bill was $127 for drinks. And of course she paid with a credit card so..... It was cold out so I went downstairs to buy a sweatshirt. Long sleeve t-shirt was $25. Pricey. The downstairs bar and restaurant was empty. Too bad. Used to be a really fun place. read more

Captain Jack's Goodtime Tavern - Tiki Bar at Captain Jacks - Seafood Near Me - Sodus Point, New York

My husband and I went to Captains Jacks tonight. The food was amazing, and the service was outstanding right down to when we were leaving every employee we past said goodbye and come again. Nice to see outstanding customer service at its finest!! Keep up the great, friendly service. We will be back!! Thank you!! read more

Good American food with a great view! If you are in the mood for a burger and fries on the water, this is the spot to be. Definitely get the onion rings as they were the best thing we ate from the menu! They have a ton of seating both inside and out. We even got to see a blue heron across the bay when we were waiting for our food. read more

Captain Jack's Goodtime Tavern - BLT - Seafood Near Me - Sodus Point, New York

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Not sure where the bad reviews came from and I'm sure they were honest, but I've got to tell you, just visited Captain Jack's and had one of the best experiences we have had at a tavern/bar in a long time. We got there, they were busy considering it was 82 degrees, sunny and the face the bay. We were welcomed very cordially and got seated in the bar/breaze way which was perfect for us. Waitress was friendly and very efficient given the size of the crowd. We ordered their full size fish fry-excellent-got 2 sides which was 2 baked potatoes (one for my wife)-best baked potato I've had in years-huge, fluffy and fresh. My wife ordered the coconut shrimp which also was excellent. So all in all, Captain Jack hit all the points when a person spends a good dollar-friendly, great service and excellent food-we will be back. read more

My experience at Captain Jacks was ABSOLUTELY disturbing. our waitress was extremely impolite and quite frankly did not accommodate our needs efficiently and effectively. Her responses were quick and dismissive (Bitchy personality). Our food was DOUSED in oil. There's a lingering fattiness that detracts from the flavor profile. I felt as if my cholesterol levels were risen with each bite! Even though the restaurant was a ghost town, our waitress was not engaged in creating a welcoming environment for our party. Her and her fellow coworkers sat back and pointed and laughed at us ( potentially body shaming). For reference I'm on the bigger side. They let us drown in the mystery of finding out how to pay for our un-splittable check, after not informing us beforehand that it would not be an option to split if we had ten people, even though some people were paying together which would only make it split in 7 ways (The limit was ten, we had lower). The hostesses had standoffish auras as we entered, and as we told them how many were in our party, they might as well have told us to fuck off (MIND YOU AGAIN, the restaurant was nigh-empty.) We didn't receive all of our orders either. And not to mention, she damn near robbed us with the auto gratuity that was immensely undeserved after only asking for drinks/food, and disappearing until it was time for her to milk us for money (She didn't even bring out the food, others did). read more