****UPDATED. The owner at this establishment has since private messaged me about leaving Jack's a 'terrible review." And claims since I didn't actually get to eat there, I shouldn't be able to voice my experience. Beware that if you do not have an amazing experience and leave an honest review, she will probably harass you too and expect you to retract your review because she apologizes, yet is defensive and argumentative in the same breath.**** Planned to have dinner here with my Uncles and Aunts while in town. They raved about how wonderful eating out on the deck was. Inside was all wood, like the hall of a ship and rather dark in my opinion. I know it's unfortunate but we walked up to the hostess stand and the girl informed us that the fryer and the grill top were not working. We asked what were our options and she handed us a waitress slip with *maybe* 10 items on it including soup, salad and kid pizza. BUT what irked me more than their equipment being in disrepair was the hostess's attitude. My Uncle thanked her for letting us know and she had some reply like, "Yeah, why wouldn't I tell you?" Very strange. Not a simple "You're welcome." Or "Sorry for the inconvenience." I know it's not like the restaurant WANTED their equipment to fail but I think they should train their hostess on better customer service. I do have to say that the woman working in the gift shop was LOVELY. She suggested another restaurant for us to go to (The Franklin House) and even NOT recommending another suggestion (savings us from another potential restaurant fail.) So perhaps this place *could be* good but I will never know. read more

Still a great place . Food is good, bartenders are great and when it's not snowing superb

Great service and food was delicious! #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

Captain Jack's Goodtime Tavern - Lobster bisque - Seafood Near Me - Sodus Point, New York

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Drinks are fantastic, people are friendly and atmosphere is rewarding after a long work week.

Food was amazing and the drinks my servers were Sabrina and Lexi they were amazing as well #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

I visited captain jack's back in august. What a gem. I see how this can easily be a local's favorite. The ambiance is fun and welcoming; mostly filled with locals. Given that it's a small town, my friends and I definitely stood out, especially after playing some Feid and Karol G on their boombox haha. The staff was cool and joking with us. I didn't really try much of their food, since we were normally out there after dinner. We did order the lobster bisque which was amazinggggg. Like really good. that, and their wings. I'm a sucker for a nice crunch and these were made just right. I recommend this spot for anyone visiting or new to the area. I can see it being a great way to get to know your neighbors. read more

Captain Jack's Goodtime Tavern - Wings and gin, soda and strawberry puree - Seafood Near Me - Sodus Point, New York

Great food. Fantastic drinks, service was great. The new decor and gift shop is 10/10. It's always been a beautiful spot! read more

Captain Jack's Goodtime Tavern - Alcoholic Lemonade - Seafood Near Me - Sodus Point, New York

Went to Jack's for lunch today. Lobster sandwich on the menu is only available during the summer. But, I had Jack's wing special with bourbon sauce. Excellent! My girlfriend had a portobello mushroom wrap. She said it was delicious! Eating inside or on the patio, stop in enjoy soda or a drink and a delicious lunch! read more

A real disappointment. Went for lunch today. We were seated quickly. We ordered two appetizers and waited... and waited and waited . They finally brought out the main dishes. Still no appetizers. We ended up cancelling the appetizers. The "Chicken Castaway" was bland, at best. The cheese on top was a congealed mess. Luke warm food. The french fries were less than lukewarm. We've eaten here before and like it. This trip was a major disappointed. Will not be high on my list of places to eat anymore. read more

Visited for lunch on a week day. Team was friendly and food was tasty. Plenty of parking right outside tavern and we were able to speak with the owner as it was quiet week day lunch. Had the Caesar salad and the lobster bisque. read more

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I was told to not come back when I diddnt slap a bills helmet by someone that worked there....too bad ....the food was good....took my wife there as a treat to her...left disappointed...wont be back read more

I have had my waitress before and SHE is phenomenal!!! LOVE THE FOOD LOVE THE SERVICE #CaptJacks #soduspoint #sodusbay #lakeontario #livemusic #unsalted #@captainjacksgoodtimetavern #buzzybooth read more

If you do a bit of research, you'll find here a glowing review I posted just one year ago. As we have always loved Capt. Jacks, yesterday we took friends to join us for a bite. The place was hopping (as it was a game day) yet the hostess seated us promptly, we ordered quickly and drinks were served in record time. Only to bring to attention, even the best restaurants can have a bad day. Our delicious but tepid soup arrived after our entree's (no crackers) and the entree's were practically inedible. We were fairly hungry from traveling all day so at least it "filled the hole"...what little we ate. This is not intended to be a terrible review but to point out the fact that one shouldn't judge on one bad experience alone. We know Captain Jack's quality yet yesterday it was severally lacking. (For point of reference the sauerbraten special was actually pot roast on mashed potatoes with heavily salted gravy and no sides @ $29.00). read more

Stopped by on the way back home while visiting and it was a real disappointment. I knew family that used to go to this restaurant maybe 10-15 years ago and used to enjoy it, but turns out it's changed for the worse. Looking at reviews now, I'm realizing I should have checked reviews before stopping here. And seeing the owner's replies to some of the comments doesn't exactly instill confidence in this business. We were seated reasonably quickly but then ignored for 20 minutes, during which they never even took our drink order. We finally were able to flag a server down to order drinks (just water) and then placed our order for food, and ended up waiting over another hour for what ended up being for nothing. The server never came by to refill water during that time and never brought out the food we ordered. We also only ordered salads, a soup, and a quesadilla, so the long wait was even more surprising. Looking around, this seemed to be the common experience and plenty of customers around us were voicing their concern at the wait and lack of service. The server we did actually see once seemed visibly bothered (and I'd even go as far as to say she was dismissive and like she had an attitude with everyone), and she never came back around. Waiting that long without even a water refill or a table check is disappointing. It looked like it could have been a cute place to go, but I'd recommend you skip it and try anywhere else, especially if you're hungry and want to expect to eat anything within a 2 hour window. read more

The food was mid for the price point but what really threw me off was they gave us plastic utensils and our bar beverages in throw away plastic cups. I didn't except a tiny margerita in a plastic cup to be $15. I would not recommend this establishment. read more

Yesterday we had an event from Rochester to the restaurant. The restaurant was empty on the inside and outside. We got there and sat outside one of the waitress came to us and said she could not take our orders because it was full. Shortly after another one came out and said I'll take your orders which she got in trouble for doing. Shout out to the waitress!!!! read more

Goodtimes at the upstairs bar! Great views, good music, and goodtimes at Jack's. Make sure to get the wings and the fish fry. Relax and just gaze out on the lake. read more

Captain Jack's Goodtime Tavern - Seafood Near Me - Sodus Point, New York

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Trying to place a phone order and was treated absolutely rude by the girl on the phone. Place has gone way downhill since the last ownership change. read more

Came with a few friends long wait for food, server very much lacked training. This place has gone terribly down hill. Remember coming last year the special the head chef had done was so delicious made a point to go tell him. Apparently he's not there anymore and it shows. read more

Great food from a large menu. Steaks, seafood, some Mex, big salads and sandwiches galore. Outdoor seating overlooking a busy marina and inside tables in a sea of interesting signs and a grand variety of wall hangings. Great service by friendly knowledgable staff. Reasonable prices. What's not to like? Nuttin', Honey. Go and enjoy the food and the fun. You will be glad you did. read more

Ordered to go. Boneless wings and fries cost $34. Basket of fries were $10. Wished this was portrayed on the menu before ordering. Lesson learned. Very mediocre food. Not impressed with the price or the quality. read more

Captain Jack's Goodtime Tavern - Fries - Seafood Near Me - Sodus Point, New York

Worst lunch I've ever had. My calamari was swimming in grease. Others in our party didn't like their food either. We asked for our tables to be put in a square so we could all see each other and they refused due to some other party that was coming (lie) that did not show up. Also no separate checks allowed. And the bathrooms smelled moldy. Never again. read more

My husband and I went to Captains Jacks tonight. The food was amazing, and the service was outstanding right down to when we were leaving every employee we past said goodbye and come again. Nice to see outstanding customer service at its finest!! Keep up the great, friendly service. We will be back!! Thank you!! read more

Not sure where the bad reviews came from and I'm sure they were honest, but I've got to tell you, just visited Captain Jack's and had one of the best experiences we have had at a tavern/bar in a long time. We got there, they were busy considering it was 82 degrees, sunny and the face the bay. We were welcomed very cordially and got seated in the bar/breaze way which was perfect for us. Waitress was friendly and very efficient given the size of the crowd. We ordered their full size fish fry-excellent-got 2 sides which was 2 baked potatoes (one for my wife)-best baked potato I've had in years-huge, fluffy and fresh. My wife ordered the coconut shrimp which also was excellent. So all in all, Captain Jack hit all the points when a person spends a good dollar-friendly, great service and excellent food-we will be back. read more

This was my first time here. We were a group of 7, and waited about 30 minutes past our reservation time for a outside table. I do recommend that seating that if you like harbor and boat watching. The list of things that were on the menu but not available last night was extensive. No worries, just pick something that is. Two of us had breaded cod, one as the dinner, a huge serving and a sandwich. Both came with lemon an NO tarter sauce. Fortunately they had Mayonnaise and pickle relish packets so I made tarter sauce for both of us at the table and added a little lemon for tang. The medium cheese burgers both came rare,not sent back, and the lobster wraps were just fine.. Staffing is still a issue every where so I had to go towards the kitchen to get what I needed for the fish. It all worked out. My cod was the biggest serving I ever had. It filled the oval platter. I wound up bringing home half and served it with eggs for breakfast. All good. There is vintage music combo that plays on the upper deck till 8 pm, so we had a nice background as well. All in all , pleasant enough. But if we go to the village again to eat we ll look at other options.. read more

Captain Jack's Goodtime Tavern - Jack - Seafood Near Me - Sodus Point, New York

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The name of this place tells you what you need to know: go here to have a good time; it's a tavern, not a fancy restaurant! We ended up here twice during our stay. The first time, dinner indoors, was fine. Good drink selection, good fish fry, decent tacos, friendly service. The second time we came, we were outside and upstairs in the so-called "tiki lounge," though there is nothing really tiki about it. Good music, live or otherwise, and great view. Mafia wings were good. Super casual place to get some nibbles, check out the view, and enjoy some bevvies while you have a good time! read more

My experience at Captain Jacks was ABSOLUTELY disturbing. our waitress was extremely impolite and quite frankly did not accommodate our needs efficiently and effectively. Her responses were quick and dismissive (Bitchy personality). Our food was DOUSED in oil. There's a lingering fattiness that detracts from the flavor profile. I felt as if my cholesterol levels were risen with each bite! Even though the restaurant was a ghost town, our waitress was not engaged in creating a welcoming environment for our party. Her and her fellow coworkers sat back and pointed and laughed at us ( potentially body shaming). For reference I'm on the bigger side. They let us drown in the mystery of finding out how to pay for our un-splittable check, after not informing us beforehand that it would not be an option to split if we had ten people, even though some people were paying together which would only make it split in 7 ways (The limit was ten, we had lower). The hostesses had standoffish auras as we entered, and as we told them how many were in our party, they might as well have told us to fuck off (MIND YOU AGAIN, the restaurant was nigh-empty.) We didn't receive all of our orders either. And not to mention, she damn near robbed us with the auto gratuity that was immensely undeserved after only asking for drinks/food, and disappearing until it was time for her to milk us for money (She didn't even bring out the food, others did). read more

We've been out here a bunch of times, and this last visit will probably be my last. Here's why. -We went upstairs to the rooftop deck to listen to music, eat and drink. We ordered drinks but were told if we wanted food we'd have to sit on the back part of the deck. We didn't want to - we wanted to listen to music. AND there were people sitting in our area eating. So... what's the deal? -They have a big notice on their menu that the menu pricing is CASH pricing. If you use a credit card they will charge you an extra 3.9%. Really? Why don't you just bury that in the cost on the menu and not tell us. And 3.9% That's just outrageous. Thank goodness we had some cash. -Drink prices are crazy. $7 for my boyfriend's draught beer! $9 for Crown Royal Shots. $9 for a mini dixie cup. My friend's bill was $127 for drinks. And of course she paid with a credit card so..... It was cold out so I went downstairs to buy a sweatshirt. Long sleeve t-shirt was $25. Pricey. The downstairs bar and restaurant was empty. Too bad. Used to be a really fun place. read more

Captain Jack's Goodtime Tavern - Tiki Bar at Captain Jacks - Seafood Near Me - Sodus Point, New York

Good American food with a great view! If you are in the mood for a burger and fries on the water, this is the spot to be. Definitely get the onion rings as they were the best thing we ate from the menu! They have a ton of seating both inside and out. We even got to see a blue heron across the bay when we were waiting for our food. read more

Captain Jack's Goodtime Tavern - BLT - Seafood Near Me - Sodus Point, New York

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Jacks has been a Sodus point destination for years and they always have top notch food and service you can't beat the view either

We went for the free chicken wings on your birthday for my boyfriend. We received 3 dozen of different sauces of wings. They were cooked just the way we like them and were very tasty. We also ordered nachos and calamari. Very disappointed in the calamari as it had no taste. Waitress asked us how it was and we expressed it so she wanted to see what she can do and took the calamari to her manager. She came back to the table and told us since you ate half of it there was nothing she can do and didn't bring the dish back...LOL The restaurant was packed for a Saturday night and our waitress was very attentive. There was an acoustic band playing which were great and they sang happy birthday to my boyfriend which was great. The restaurant allows you to bring in your own cake for special occasion and just asked to bring in your own plates. It was nice. I would definitely like to go back in the summer and check out the outdoor deck overlooking the bay. read more

This is a casual bar/restaurant that has excellent food. Great beer selection and one of the best fish fry's I've had! I like that they are available everyday and at lunchtime as well. read more

They are following NYS restrictions. Sanitizer staions are available. We sat in the dinning deck inside next to the water way. I have never beed seated in this area and now it will be a request when not sitting out side! We came for lunch and we thought it was not busy until we were sat. Everyone nicely spaced and the area was huge. I order the Nachos with the chips on the side and pretzel bites with cheese sauce. Very tasty. Drinks were some what slow and we forgot to order 2 to make up the time difference. It seems every where is lacking in getting drinks to rhe table or we just drink faster then the average person. My husband had no complaints about his fish sandwich. The view was wonderful. This made up for our last visit when we haf badly made fish Fry's and boycotted going there for about a year. Our favorite " The Bay Streets" is not open for lunch and we decided to give the Captain a chance. The disappointment was we would of liked to have had dinner type options. Dinner was not until 5pm. They have a Prime Rib special on Monday Nights. We still enjoyed the meal. read more

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Food was OK. They had Meiomi which was a happy treat. Energetic atmosphere. Service was good.

Not impressed. This has so much potential too! There is a definite NEED for waterfront dining and we have a lot of frontage in this area but not many do it right! Figure it out, travel to other establishments in other lane front towns and find out what they do to make them successful. Flies! Everywhere! Wait staff aloof. Not welcoming and seem annoyed when you ask for something. If you hang out upstairs on the tiki bar roof, that's a better vibe. We won't eat there again and there is not a lot of choices out here so that says a lot! read more

Gross food. We ordered tbe food. Each of us didn't enjoy our food. My hamburger was burned in the bottom. My brothers and mother ordered fried haddock. The fish had the skin. Don't go to there disgusting place eat read more

Employees specifically hostess was so rude both times I've been, Ive walked out twice didn't even get to try the food

Service-apathetic. The waitress had no clue about the menu . Food-terrible. The "prime rib" panini was a cube steak. Facility-filthy. From the floors, to the walls, from the tables and chairs to the bathrooms. Beer selection-very good. The owners of this restaurant are very lucky that they are in a very small tourist town with very few restaurant options and are on the water with a great view. If it were anywhere else, it would eventually be closed down by the health department but would likely never make it to that point. read more

I've been to Captain Jack's three times, and I have mixed feelings about the place. On the positive side, the waitresses have always been polite and friendly, and I'm happy that the restaurant offers a vegan Beyond burger (though the gluten-free bun is dry, and $12.59 seems a bit steep). My wife enjoys the beer selection, and I like the fact that the bar offers non-alcoholic beer. But... there's something off-putting about the place. The owners feel the need to post scary-looking signs everywhere. There's a giant sign behind the bar about proofing everyone. The salad bar has a large sign warning you that you are prohibited from taking salad dressing for your chicken wings. The menus warn you about a surcharge for paying with a credit card (is that even legal?). Another Yelp reviewer posted something about a notice saying that Captain Jack's will not allow splitting checks. I myself didn't see this sign, so maybe they did away with it. Is this kind of stuff really necessary? 99.9% of their customers wouldn't dream about using fake ID or stealing salad dressing from the salad bar, and the net result is to make honest citizens feel like they're being accused of something. And, in any case, what's the big deal about taking some salad dressing for your chicken wings? I say, let 'em take the dressing. A small cup of it will cost a few pennies, and maybe the customers will be more likely to return (and promote the business to their friends) if the extra salad dressing created a better dining experience. Seems like it's penny wise and dollar foolish to scare people. With regard to the surcharge for credit cards: This just seems ridiculous. I myself own a retail establishment, and I wouldn't dream about discouraging the use of credit cards. I'll gladly eat the small processing fee if it gets more people in the door. I wonder what Visa, MasterCard, and AmEx think about this practice. Anyway, I'll probably end up returning to Captain Jack's, if only because my wife likes the place more than I do. But I wish that the owners would stop scolding people and instead promote the type of atmosphere that leaves you with a farm, fuzzy feeling when you're done eating. read more

Captain Jack's Goodtime Tavern - It's great that they offer a vegan burger.  But what's the deal with adding a surcharge for credit cards??  Who carries cash anymore? - Seafood Near Me - Sodus Point, New York

We were disappointed when we went to celebrate my husband's birthday. They offered one dozen wings, not a wing for each year he's celebrating as they used to. The pizza was unavailable due to some part not working in pizza oven. The breaded and fried avocado was mushy and unappetizing. We probably won't be back. read more