It has been a while since I have gone to a nail salon to get my nails done because I have short…read morenails, but we are heading to a wedding the following weekend and I wanted to have pretty nails so I went in to get acrylics. I made an appointment and arrived. It was a husband and wife team working and the wife was the one that did my nails. Since I'm not very familiar with acrylics, she was asking me if I wanted to put just tips or the whole nail. I was confused and so she was showing me the difference. Since I just wanted a French manicure, I told her I just wanted the tips then. She then proceeded to tell her husband in Vietnamese that she shouldn't have given me the option because I ended up choosing the less expensive of the two. Now let me preface that I am Asian, Vietnamese to be exact. So I can understand everything that she was saying. I don't know why she didn't think that I could possibly understand what they were saying, but whatever reason she clearly did not think that I was Vietnamese. Was I super happy with my nails at the end of the day? It was just all right. I feel like the powder she put on made my nails look super thick and very fat and wide at the ends. Aside from not being too excited about my nails, the one star was because of the fact that her and her husband talked crap about every person in that salon and the people who were calling in to make appointments. I hate when they do this. They even complained about me, when they did my pedicure. They complained about the two ladies who left while I was there and how they were cheap and did not tip very well and scoffed at them about it. They complained about the older lady who finished her manicure and pedicure, and asked if she could get her eyebrows done saying that lady was needy and they will just get it done real fast just to get more money. And Nicole? If you are the Nicole that called in asking if you could come in on that Saturday for a manicure anytime after 10 AM and after putting you on hold for about five minutes and coming back and letting you know that they could do 11 AM or 2 PM and you chose the 2 PM. They proceeded to complain about you too about why you didn't choose the 11 AM if that option was there considering you said it needed to be after 10 AM. They said you could've saved them a lot of time if you just said you could come in at 2 PM instead of saying anytime after 10 AM because then they wouldn't have to figure out their schedule and figure a proper time that they could fit you in. Also, while she was doing my nails, it was very clear that her and her husband were playing some kind of video game on their cell phones, which involved farming or something because you gather stuff to get coins. She would literally do my nails with one hand and go feed her cows or whatever before the time ran out and she wouldn't get her coins. It got to the point where she would tell her husband to get on her phone and farm for her. He also was on his phone doing his own farming so they would argue about not helping each other out. Anyhow, any salon can do the most beautiful nails, but I would never come back knowing that all they do is talk crap about their customers in Vietnamese. If you frequent this place and think you're a favorite customer, I would think again. There were ladies walking out that they knew them by name. and would say see you next time and the minute they walked out would say something negative.

The owners were pleasant enough, but it felt rushed. The shop felt a bit cluttered. But they did do…read morea good job on my pedicure and it has lasted well. Might or might not go back as a last resort when my regular salon is unavailable.

One of the worst places to go to get your nails done. Employees were nice but they messed up my…read morenails. $170 is outrageous and they were rushing to go home. PLEASE DO NOT BOOK HERE. I want a refund asap!

I usually don't leave reviews at all, but this experience was honestly so bad it made me cry…read more I went in for a full acrylic set on my toes and clearly explained what I wanted. When I tried to show a reference, I was completely ignored. As he was working, I noticed right away that one side was longer than the other. I politely asked him to fix it and even tried to point out exactly what needed to be corrected, but instead of fixing the longer nails, he kept shortening the ones that were already too short.On top of that, the drill burned under my nail multiple times. I understand it can happen once or twice, but I kept telling him it was hurting and nothing changed.When he finished, the result looked awful. I asked again if he could fix them, and every time he tried, it just made things worse. I understand people make mistakes, but when a customer is calmly and clearly asking for something to be corrected multiple times, it should be taken seriously.The whole experience was frustrating and upsetting I actually started crying in the salon because of how poorly it was handled.I would not recommend this place for acrylic toenail sets

There service was very nice. They were so sweet but tried to upsell getting my brows down while…read moregetting my nails painted. My french tips look great but the side don't fully touch the end and multiple pieces of glitter found their way into the nail polish. Luckily, she was able to get it out. I think I have had better but in a squeeze this place is great. I would just make sure to push to get it as perfect as possible. I am unsure if the small accidents are crazy noticeable to other people but it bothers me. I got Builder Gel Pink 2 and White frenchies

Come here prepared!!! The staff was friendly, and they were very accommodating to my friends and…read moreme. Unfortunately, my experience left me feeling taken advantage of. I usually stick with a basic pedicure without polish because I've had several bad nail salon experiences. I was encouraged to upgrade to a $60 pedicure since I wasn't getting polish. The technician specifically recommended it because it supposedly included a 15-minute massage. However, there was no massage--just basic products, a single pass with a hot stone on each leg, some oil rubbed on, and the service was over much quicker than expected. At the end, I was asked if I wanted my nails buffed since I wasn't getting polish, but then told it would be an additional $5. All three of us were also asked if we wanted eyebrow waxing. I understand that salons upsell services, but this felt excessive, especially after paying for a premium pedicure that didn't include what was promised. The staff was kind, but I left feeling disappointed and misled.

UNDER NEW OWNERSHIP…read more Annie is simply the best nail tech--truly the QUEEN! I've followed her journey over the past five years, and it's been amazing to watch her grow into the proud owner of Queen's Nails. Remodel coming soon! I couldn't be more proud of her accomplishment. She is talented, detail-oriented, and cares so much about her clients. If you're looking for beautiful, high-quality nails and a wonderful experience, Annie is your girl. Go support her--you won't be disappointed

On several occasions over the years, I have stopped by Queen's Nails at Tatum and Cactus to get a…read morepedicure. Previously, I have been pleased by the service and the staff at the salon; however, that seems to have changed, as I had two negative experiences in the past three days. On Sunday afternoon, I stopped by Queen's Nails to see if they had any openings before they closed for the day. They had 3 or 4 staff working all helping customers. I then lived through that embarrassing moment when all of the staff stopped working and stared at me (as did all of the customers). When I said I was looking for an appointment, a staff member politely said nothing was available the rest of the day. That was fine though then when I looked at their website a few minutes later, it appeared there were a few openings online before the day was out. Then, since it was closed on Monday, I made an online appointment for Tuesday afternoon (today). I arrived for the appointment a few minutes early, and there was only one staff member present with no customers. When I shared I made an appointment, he confirmed I did, though he said the person I made the appointment to be with isn't working today, and that both he and another staff member have customers coming in a few minutes so they cannot honor my appointment. He said I'd need to come back later or go somewhere else. He did apologize, but also blamed the mistake on the online system which he led to believe is not reliable and shouldn't be used. Beware of the salon's online system (https://dikidi.app/1833384), which shows 5 staff members and 38 offered services. The schedules of the staff do not match up with their schedules, and when someone makes an appointment, though they are notified (if they look), they don't regularly appear to look up the online appointments nor notify by phone anyone who makes an appointment that cannot be honored. Ironically, when making a reservation, there is a message that says appointments cannot be changed or cancelled within a two-hour window. I certainly am concerned about a company that doesn't honor appointments or fix the issues, which it sounds like have been an issue for some time. It's a shame that this experience happened as my prior experiences were positive (which is why I didn't rate Queen's Nails as a 1 altogether); however, customer service may have gone downhill since then. I will be considering other locations moving forward.

They are really nice people and do good work. Mai or Kai, I cant remember her name, was so kind and…read moregreat with my 95 year old mother. I will go back there whenever I visit.

Wayy too expensive !! Charged $15 to paint my 4year olds nails just paint !! All I needed was a…read morecolor change no gel no extras and charged me $15 too. If I would have known the amount before they finished I would not have gone here !! Take your business Somewhere else !!

I used to go to a salon nearby until service went downhill. I'm glad it did because it lead me to…read moreTiara's! Making an appointment for a pedicure was extremely easy and they were able to get me in at my desired same day time. This salon is smaller than most I've been to. I arrived about 5 minutes early and was immediately ushered to a chair. The man that did my pedicure was very attentive. He was there to ask me about the water temp as well as adjusting the massage chair. I opted for the classic pedicure. I was given a few books to look through to choose from a wide variety of polish colors. The pedicure was quick but thorough. The foot massage was heavily and relaxing. While I was at Tiaras numerous customers came I went. One thing they all had in common was that they seemed like regulars. Everyone was greeted with a smile and a question about how they've been since their last appointment. Overall the vibe was so relaxing and stress free, the price reasonable and the service impeccable.

Everyone was very kind, but unfortunately the quality of service was not good. During my pedicure,…read morethe technician used a foot scrubber on my cuticles after using it on the bottom of my foot, which caused a cut that started bleeding. She continued the service and even painted over the bleeding area. I brought it up because the polish didn't look good, and at that point I asked for the polish to be removed. Another technician came over, but the second attempt was nearly the same quality, uneven application with visible air bubbles. They also had me sit in front of a small fan for about 30 minutes to dry, which didn't help much. Despite everything, I was still charged for the service. It's now been about two weeks, and my toe is still healing from the cut. Overall, this was not worth the time or money, and I left concerned about the quality and hygiene practices.

I switched to this place recently because I was having issues with lifting & nail breakage with my…read moreold salon & things have been great!! I do Builder gel & it's been amazing quality.. i finally feel like I'm getting my moneys worth. I'll add pictures as I keep going back. So far I've worked with Nick & Kiana and both are spot on. They're super quick too if you value that. The pedicures are amazing & I love that they do hot rocks and hot towels even with the basic pedicures.

I apologize! My visit was on a Saturday afternoon, NOT SUNDAY! I would correct my original post if…read moreI could, instead I can only update. The manicure and pedicure was amazing, and they are closed on Sunday. Give this place a try! Thank you Leo! :)

Thank you for all you do!!! Always love see you all. Xoxoxo 10 years with you. My girls and I love…read moreyour shop and your family.

My no chip polish on my toes looked like crap. They had bubbles in the nail polish. He actually got…read morethe nail polish on my skin. Worst pedicure ever!