Headline: 35+ car purchases later, I've finally found the perfect experience. "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group." read more

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I've been meaning to write this review for awhile now. 2011 Hyundai Elantra. We had issues with the car in 2021 (within the 10 year warranty). The car was shaking, so we brought it to Capitol Hyundai. They replaced some coils under warranty. Next year (outside warranty), the same issue. They said we needed a new engine ($8k). I'm no detective, but that sounds like they put a bandaid on it that lasted long enough to make sure it went past the warranty period. Why ever buy a Hyundai again if the local dealership does shady things so they don't have to honor the warranty. What's a 10 year/100,000 mile warranty worth if it's not honored. We were already in the market for a new car at the time...an Elantra Hyundai. Good price and lots of features. So they made $8k in the very short term. Lost out on $25k+ in the near term. Lost out on all future maintenance and repairs. All that money went to Toyota Sunnyvale instead. Currently, we've been looking at new vehicles to replace a 2014 Mazda, so they lost out on $40k+ and the subsequent maintenance and repairs. Yeah, we're those people who go to the dealerships for maintenance despite the high prices because of peace of mind. The only way we'd ever entertain buying Hyundai again is if they refunded us back the $8k and the money we spent on a rental car while waiting for the engine replacement to be installed. read more

I came in for a recall service appointment and found the front desk staff to be extremely unhelpful. It was frustrating dealing with a team that came across as unprofessional and treat customers in a condescending manner. I overheard one staff member guilt-tripping a customer for wanting to add additional services. There were also instances of staff behaving inappropriately, loud, exaggerated yawning back and forth as a joke, and another employee taking a personal call, referring to their significant other as "honey" while discussing dinner plans. Based off my experience being here for a few hours & there are more moments I can speak about. They do not care for customer service at all or have the slightest kindness or empathy for their customers. I am someone who has worked in hospitality for YEARS. They need to do better than this... read more

Forgive me Capitol Hyundai for not posting this review sooner. But you are partially to blame since I find myself driving my new Kona from you folks way more than I thought I would. It all started when came in to get my Kona serviced and maybe talk to someone about what options I had when the lease was up. I lucked out and talked to Eric. And when / if you go, ask for him. He listened to what I was looking for then gave me a ton of different options that best fit my needs. Long story short, I got the new Kona N line in denim and never looked back. Talk about upgrade. This car is such a sweet ride. It has all the safety features I look for (and grown to expect from Hyundai) and then got some more on top of that. And don't even get me started on the all other bells and whistles - i.e. the impressive entertainment display. I'm a fan of Hyundai and am feeling how this dealership embraces how Hyundai goes above and beyond to make their customers feel valued and taken care of. read more

I'm extremely frustrated with the lack of communication and basic customer service from Capitol Hyundai's service department. My vehicle has a seat belt recall because the buckle does not always click into place. I scheduled an appointment last month and called the day before to confirm. I was told they did not have the parts and that I would need to come in so they could check my VIN and then order the parts, I asked why I couldn't provide my VIN over the phone since this is a know recall under warranty, and I was told they couldn't do it that way. I was also told it might be another month before parts were available. I canceled because I was not going to drive out and sit at a dealership just so someone could look at my VIN. I rescheduled for a later date and left a note asking to be contacted if the parts were not in. I never heard back, so I called today to check before keeping the new appointment. That is where things really went downhill. I called the number provided in the email multiple times, waited on hold for long periods, had calls picked up and immediately disconnected, and was repeatedly sent to voicemail. When I finally reached someone through the main number, I was transferred to service, put on hold again, and the call disconnected. Twice. I asked to speak with a supervisor and was placed on hold again, only to end up with a ringing phone that no one answered. After calling yet again, I finally reached a representative who listened, apologized, and confirmed that yes, they do have the parts for the seat belt recall. That was literally the only information I was trying to get. I am giving two stars only because the last representative was polite and helpful. Otherwise, this experience would have been zero stars if that were possible. I have never had such a difficult time getting a simple answer from a dealership. read more

If I could give zero stars I would. I have had nothing but problems with both my Ioniq PHEV AND the service department since we bought the vehicle in 2020. Too long to go into it but my current complaint centers around the entire trunk paint fading. Which I of course went to the dealership LAST YEAR and opened a claim. I have yet to hear back! I have called and called. Left message for the manager of the service department and hearded absolutely nothing back from. I hate both the car and the dealership and would never recommend either to anyone! ZERO STARS IF I COULD. DO NOT BUY from these people. Once the deal is done they could care less about you or your car!!! read more

We had a great experience with Capitol Hyundai. First of all, it is big, the sales office is bright, airy and very comfortable. We were greeted once we stepped foot inside, any sales person was happy to assist us no matter how small the task. I called to check for their inventory situation and I could make an appointment immediately for the next 30 minutes. I was early and disrupted the sales person's lunch but he quickly put his food aside and jumped in to help. Hong was the best! Other than the normal discussions about what we are looking for, what type of cars have we experienced before, etc etc, he shared his personal experience with us as it happens that he is also driving that car. He even led us to his own car and let us try out the seating and feeling while our new car was being washed so that we could save some time and made it to our dinner on time. What I liked the most is that Hong had suggestions above and beyond just getting the car. He gave us great tips on tinting the car, where to get the all weather floor mats, and what is the best way to make appointments for services. Once he understood our financial plan for the car, he also gave us great suggestions on how to allocate our capital. All in all, we were in and out in about 3 hours, good efficiency. Both Hong and his manager Billy also followed up after the purchase to make sure we are ok with the car. I also texted Hong about some questions as we tried out the car more and he was always responsive. If he was out, his manager jumped in to fill the void. So my suggestion for Hyundai shoppers, prioritize trying out Capitol Hyundai first. If you can, ask for Hong and you'll be well taken care of! read more

Even though we were excited to purchase a new family vehicle that quickly went south. When we were making the deal we included in our pricing all weather mats. They told us they didn't have them that day but could get them to us 1-3 days. After several texts and emails 2 weeks later gave us only partial mats! When we followed up With them again they said they would check on it. A week later still no information. I reached out once more and the manager texted me back apologizing and said it would be resolved and get me an answer in the AM next day. Long story short no call no text. Very poor customer service. Again this was something included in my price of the vehicle. I'm purchasing the mats myself I do not want to keep wasting my time. Consider another place to purchase your vehicle! For your sanity read more

This is the worst dealership I have ever bought a car from. Do not trust anything they claim. Once you purchase a car from the they do not care about you as a customer. They WILL not support you when you have a problem. They sell products that they do not stand behind. Spend your money somewhere else. This organization is not reliable. read more

(Late post). In August, We were looking for a used hyundai kona for my daugther for about a month. My husband saw it on their website and contacted the dealership to see if it was still available. He spoke to Dale and he was awesome! We didn't know anything about Hyundai or "certified used vehicles". His knowledge about the car and Hyundai's certification put us at ease and we bought the car. The whole process from start to finish was smooth. Thanks Dale! read more

Extremely frustrated and upset about my experiences with the service department advisor. Like other reviews mentioned, it's nearly impossible to get ahold of a service advisor. At some point I drove myself down there to get answers since I never got a call or text back the whole day. I got an excuse that they were short staffed. My recent 2 experiences are both the same - can never get ahold of the service advisor, in this case Ken. Funny enough, I have no issues getting in contact with sales. If you're not spending money, they will not care to offer you basic customer service. I'm super upset about my experience today. I waited over 30 minutes for a rental car drop off from Enterprise. I asked Ken if I can go in person there to see the hold up, which he said I could. Imagine my surprise, being told by Enterprise that they never received the request for a rental. It's absolutely RIDICULOUS on the unprofessionalism. My car is getting fixed for a warranty covered request. Not coming back here after. read more

The returning leased vehicle process is terrible! The staffs and managers here are irresponsible when taking the returned car. I told them that DMV send us registration form to pay registration fee due one month after this day. They told me that there is nothing left to do after returning the car, but two months later, DMV sent us the penalty for not paying registration fee. I came back and asked Captiol Hyundai. They told me just ignore the penalty. But, when I asked what if DMV kept sending the increased penalty or even it may effect our tax return, the staffs told me it is my responsibility. There is no formal process of returning car. They told me if I have any other questions, I myself need to contact the Hyundai refinancing office. So be careful. I personally feel the staffs and managers here are irresponsible with customers when they returned their cars. read more

From the moment I stepped into this dealership until the end, Muneesh Sharma, our salesperson was nothing short of excellent. Buying a new car is stressful, Muneesh was upfront, honest and most of all an advocate for us in the negotiation of the sale price. This process always takes long because you have to go back and forth and negotiate. Muneesh brought the sales mgr in when necessary when there were there were some tough negotiations. Muneesh was extremely knowledgeable of the vehicle and took his time to explain everything. I know this because we walked away from another dealership prior to going to Capital Hyundai and the prior dealership salesperson didn't explain half of what Muneesh explained to my wife. Muneesh was patient and most helpful throughout the process. I needed some information the following days and he was very responsive. I would highly recommend Muneesh Sharma and Capital Hyundai. Gino and Clair... read more

Saw a post online and inquired about it. Eric got in contact with me right away, although the car wasn't available quite yet, Eric stayed in contact with me, sent me pictures and videos and to let me know when it was. Fast forward to a week or so later, the car was finally ready and Eric sent me a message. We set up an appointment to take a look. Walked into the dealership and was immediately greeted. Told them I had an appointment with Eric and turns out he was the first person that greeted as soon as I walked in. Anyway, Eric was great to work with, super smooth process, drove off the lot same day. Thanks again! If you need a car, Eric is your guy! William the finance guy was also great. read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

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I had a very frustrating experience with the service advisor, Jessie. The communication was terrible from start to finish. My text messages were ignored, and I never received any update about when my car would be ready. I waited the entire day with no information. The next day, after more ignored messages, I had to call the dealership myself--only to find out Jessie was off that day. It would have been nice to know that beforehand instead of being left without any response. I asked to speak with a manager, who eventually called back and told me the car was ready for pick-up. When I arrived, no one walked me through the service report. Later, I checked the report myself and saw that the car had actually been serviced at 3:00 PM the previous day, meaning I could have picked it up then if someone had simply communicated with me. The level of disregard for clients is unacceptable. I will be sending a detailed email to the manager in hopes that this helps improve their customer experience. From other reviews, I can see that people have complained about Jessie before, and clearly nothing has changed--she is still not client-oriented and struggles with basic communication. I would strongly advise the dealership to address this issue seriously. read more

I want to say I am happy with Capital Hyundai. It's the nearest dealership to my home for service and the dealership is nicely remodeled. However: They don't answer the service line and the few times they do, no one speaks to you, they just put you on hold automatically and never return to you. *I've called 5 times today for example. No one from service returns call. Continual follow up calls chasing a service advisor to know status on your call are required. If you have a follow up issue post service; there is no means to contact your advisor or anyone to connect you to a live person. Even have left messages for the service manager and haven't received a return call. Out of desperation, I called sales and they kindly offered to walk a hand written request for call back to the manager of the department... hoping it works. Capital Hyundai, I know you can do better. read more

Advisor ignored my statement on the warranty issue with my car, putting the minimum details on the work order, leading to what i believe is unnecessary work and testing. They ignore my statement that i came in for the SAME exact issue months ago. When asked for a loaner, they only would provide me a phone number to call. They don't know anything about how rental reimbursement works. They don't know what the limitations of the rental reimbursement are. They don't have shuttle service in any form. They don't answer the phone. They don't call back unless you repeatedly call them. They eventually completely ignore you if you try to call. They don't have an electronic tracking and notifying system on the status of the repair. The SAME diagnostics that took 6 hours before took 5 days this time. The SAME repair took 1 more day that sounds like a software problem, with unnecessary testing. And now my car smells like swamp. But they correctly identified my wipers needed to be replaced in time for summer and my car is running as intended now read more

Amazing experience, highly recommend Capitol Hyundai. I picked up a CPO 2024 Elantra N for a great price at a great rate. I really enjoyed working with Eric, we worked out a price/rate agreement over the phone before I headed over, and upon arrival the process was super fast and bang on the numbers we had discussed. It is legitimately the best car buying experience I have had. read more

Don't take your car here, unless you want to be overcharged and still have your car unworked on.

Been getting my Santa Fe serviced here for 10yrs and for the most part have had a great experience. 3 years ago the engine died and it was covered by the warranty. Unfortunately within a year the newly installed engine died but that happened in North Carolina. That dealership was awful and don't think they did the best job. Within a months of getting the car back it was making concerning sounds. Luckily I was back in California and the service center found and addressed some loose hoses to the engine. John, the service manager did a great job listening to me complain, then explaining everything and getting me on my way. Not sure I would buy a Hyundai again, but this dealership has a great service center. read more

They have som FROUD in this dealership In the site put one advertisement about lease IONIQ 5 SEL ($189+tax) and zero down payment but when you go inside the dealership the price is different charge you $220 and down payment is around $3000 for the details of the down payment charge you again tax. in CDTFA site say (With a lease, you don't pay the sales tax up front. You pay sales tax monthly based on the amount of your payment.) But they charge you twice!!! read more

Capitol Hyundai - Breaking down in the dealership - Car Dealers Near Me - San Jose, California

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I wasn't expecting to purchase a vehicle. I literally just got on a random used car site put my basic info down and boom. This sales guy Eric Wong called me while I was working. A few questions and a call back later I'm approved. I felt like I beat the system with warranty and pricing. I couldn't be more happy. Thanks Eric you the best. read more

Capitol Hyundai - 2022 nexo - Car Dealers Near Me - San Jose, California

I recently bought a used car from Capitol Hyundai and had a great experience. The price got me through the door and the service made the whole buying experience easy. Maneesh did a great job of showing me the car and went above and beyond in service. Billy was also great he was able to answer questions I had and shared some insight about being a new ev owner. I left feeling confident in my purchase and have been loving the car. read more

These morons don't even know how to properly put back you're cars underbody shield jus imagine what they do to your car when you have it serviced. Saying we never removed it lmao how can you look under the motor without removing the damn shield in the first place. F this place now I know to purchase my next car in Gilroy or Fremont read more

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Good, no pressure sales. Kevin was friendly and helpful. Thoroughly went throw the vehicle and explained how to use all of the features and set up Bluelink for me. Vehicle I bought had a small scratch on the fender but sales manager Billy followed through with a promise to get it fixed. This is our second car we bought from them. Service department seems overworked though, sometimes simple oil changes can take hours, even with an appointment (which are hard to get). read more

Something very odd is happening here. I don't think the sales people understand the line between slimy sales tactics and straight illegal business practices. DGDG in San Jose appears to be taking advantage of car buyers by demanding higher down payments and using illegally pulled credit reports to pressure customers into trading in their vehicles, even when no trade-in was mentioned. DGDG offers an online purchasing option where a customer can complete the process and pick up the vehicle at the dealership. I went through this process, entered my Social Security number for both a soft and hard credit check, and received an email confirmation with my payment terms and approval for the down payment I selected. Shortly after, I began receiving texts from different DGDG employees asking if I had a higher down payment or referencing my other vehicle, which they could only have known about from looking at my credit report. When I told them I already had approval and was scheduled to pick up the vehicle, they canceled my pickup, claiming they had no approval from the bank unless I put $4,000 down and traded in my vehicle. This is impossible since my vehicle is upside down, and I was purchasing a second vehicle because we need another one. I sent them screenshots of my approval email, and they responded that it was just an estimate. However, their terms state that a hard credit pull only happens when terms are agreed upon. I now have a hard inquiry on my credit, meaning they either lied to me to pressure me into a larger down payment and trade-in, or they conducted an illegal hard credit pull without my agreement. When I spoke to the salesman, he was rude and dismissive, insisting I wouldn't get the vehicle unless I put $4,000 down and traded in my car, despite my repeated explanations that this wasn't possible. There's something very unethical, and possibly illegal, happening at this dealership. I've attached screenshots and a screen recording showing my online approval, confirmation emails, and texts from DGDG employees trying to extract more money from me. read more

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Even though this is a busy dealership, we did not feel pressured or rushed. Bri is a fantastic salesperson - very knowledgeable, gave clear and concise explanations, and was able to answer all of our questions. Additionally, Bri went above and beyond in helping to ensure that our new car was detailed and ready to go even though it was getting late. Overall, we were so happy with the experience of purchasing from Capitol- they really made things easy for us, and we love our new car! read more

Tried to reach the service department of Capitol Hyundai 7 times--only 1 call went to their automated advertisement to purchase cars on their website and had me on hold for 10 minutes. I gave up trying to reach them. My partner purchased an IONIQ 5 not too long ago and has had his car serviced here and at Stevens Creek. No clue what they do during their service because each time we bring our car in, it comes out with problems!!! We just needed our tires rotated and checked for any recalls. Of the two visits, both required that we bring the car back the next day. Is it not a thing to balance the wheels after rotation? My partners steering wheel and back seats are vibrating like crazy! This seems absurd that we are told our car is good to go and inspected, but as soon as we take it home, we experience a ton of problems. To make things worse, their service center isn't even picking up the phone. We are trying to call them to ask if we can drop off our car for service to be done. Our wheels need to be balanced. It's not safe to be driving a car that shakes like crazy. read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

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Today I bought a car from Hyundai San Jose my dealer was Eric Wong he was the best he helped me a lot and he did exactly what I asked for I recommend everybody to work with Eric because he really cares about his clients and also William helped me in finance department and he was very kind and polite and very friendly read more

I normally wouldn't write a review about a car dealerships. Also, it is worth mentioning that this is not about the car brand specifically. Having said that above, this is really about the surprising purchasing experience i had with this particular dealership and specifically with Eric Wong who was the person assisted me through it all. I have to start by saying that this was one of the best, if not the best, car purchasing experiences i had. Eric was knowledgeable, knew the car in and out, spoke with confidence but in the same time had no problem to admit not knowing when he didn't but did go the extra mile to find out the answer for me. It started with a phone call from me to the dealership looking for a specific car and Eric was super responsive. Took me very seriously and did not dismiss my conversation even after i told him that i am not local to their location, something I've personally noticed and ran into when i spoke to many other salesmen through other dealers. Dismissing my out reach became the expected attitude but NOT this time. A week later, i get to make it out there and i meet Eric. It was very nice and reassuring to see that the man i spoke to on the phone was the same man I met in person. Same positive attitude and willingness to help me get the car that I came all the way to find. Pleasant conversations and interactions we were having while chatting about the choices for the car and in no time we were done and the entire thing might've been the quickest car sale I've been through. Fair is the word for how we worked the numbers and Eric was just super upfront about the deal he was putting together for me. I couldn't argue the sweet deal and the great experience around it. My new car ended up in my garage that evening. Looking back now, i was very impressed with the entire process and with that though in mind, I found myself here on yelp trying to be fair to Capitol Hyundai and Eric. It is only fair to be appreciative for such interaction that could've went the wrong way. It did color my personal experience about dealerships and i walked away knowing that not all of them are created equal. Special thanks for Eric! but i need to also thank Ninous and Omar for all they did that day to make it happen! You guys Rock! read more

My wife and son took his 2015 Hyundai Tucson on 3/31/26 for a repair related to the ac system problem, as the actuated motor from the a/c system failed for fourth time (lemonish of course). By 4/3/26 we hadn't heard a word from the dealership service department, so we call about 5 times but the guys did not answer nor return our messages at all, therefore, my son decided to go in person and ask what the status of the repair was, the associate that assisted him said nothing has been done so far but tomorrow. Today (4/4/26) my son returned and ask again about the status of the vehicle, as my son and wife told them on 3/31/26 they really need the car by saturday fixed or not (my son works in Sacramento). Terrible was to know that the car had been dismantled and left that way and of course it cannot be driven at all. They just lied to my son. They won't fix the car, they only dismantled it in order to charge $318 for the diagnosed that never happened. My son lost one day of work (no pay) and Capitol Hyundai walks away from this trouble in a white horse. I called this a rip off, handled by guys acting more or less as crooks, ruining their customers life, like it is a joyful practice on them. And... is there anything we can do? No, they have the power to do things like this and can get away with it. So far, our car is still a the dealership and not ready to be taken. What is going wrong in America? read more

Came here to buy used car. I needed and wanted a pilot. I currently drive a CRV but I needed more seats. Process took quite a while even if paying with cash. I was expecting a quick transaction. Be sure to spend a good 3 hours there. Coffee machine spits out some good coffee. I recommend the vanilla. I had the mocha too and it was too watered down for my taste. The vanilla was perfectly creamed. Forgot something from the trade in car and it took a while to retrieve it because keys weren't where they're supposed to be and employee could not be found. They offered less than kbb for my trade in. We countered and they accepted. read more

I leased a sonata here bout 3 years ago. It's been my first lease and initially my first experience when leasing it, was pretty unpleasant. But Eric helped me a ton during my lease end review and options. He was very communicative and very patient. He made the process really smooth and i just couldn't have asked for better help. read more

Truly TERRIBLE experience working with this dealership. I was interested in leasing an Ioniq 5. Reached out to them and worked out all the numbers over the email and text. The salesman sent me their offered deal over the email. Then I scheduled an appointment and went over there yesterday to finalize the transaction. I decided on the car and did a quick test drive. We went back inside and the salesman went to finalize the number with their manager. Then he came back and they had bumped up the numbers, only for a very stupid reason that inventory is low and we can't grant you the numbers we had communicated earlier. This is unheard of. And the most unprofessional way of doing business. I spent time away from my family on a weekend and actually took an uber ride there (because I was a very serious buyer) and now they are telling me they can't even grant their own numbers. I think you don't want to do business there. I am also reaching out to Hyundai North America customer service to let them know how this dealership is impacting their reputation and I am also going to file a complaint through BBB. It's not ok to waste people's time! read more

Service is great, but they charge you 3% Surcharge if you used a credit card. They're already charging you Hella expensive now they're adding extra. Like WTF!!! read more

I recently bought a Hyundai Ioniq 5 at Capitol Hyundai I had a Tesla Y but I could no longer drive my beloved y (for political reasons) This was the easiest and most pleasant car purchase ever. I'm an old guy and have bought many Carson my day! The salesman, Ayer Meza was excellent! He got me a super deal. quickly and efficiently in a friendly and efficient way. Entire deal took less than an hour. There was no "upsell attempt" whatsoever (not even from the finance manager) who was also super nice and efficient. I have had a few questions regarding the features of the Ionia, and each time Ayer has been there to help ! Over all an A++++++ car buying experience, I am very happy with the Ioniq 5. (I do miss the self driving feature of the Tesla) but in many ways the Ioniq 5 is superior to the Tesla. If there was a 12 star rating, I would give it to Ayer Meza and Capitol Hyundai and definitely a 5 star rating for the Ioniq 5 Ken Leiboff read more

Capitol Hyundai - Ioniq 5 replaces my Tesla Y. I am very happy with it. - Car Dealers Near Me - San Jose, California

Did you know?? Hyundai has a Life Time Warranty on all of their engines The Hyundai Gods were merciful to us. The wife's 2012 Hyundai Sonata took a serious dump. The connecting rod took a shit! Was bent and caused the entire engine to stop, die, turn off as she was driving on a residential street. If she was on the freeway she could have got into a major accident. So thank God that it was easy for her to pull over and call AAA for an immediate tow to Wheel Works on Blossom Hill in San Jose. After a day of service Wheel works told us that they could not repair this major catastrophic damage. Some CONNECTING ROD that makes the engine run. Something that causes the pistons to work. https://www.youtube.com/watch?v=1Kb_ntV3ptM I looked it up on You Tube to help explain. I am not a mechanic. We had no idea what caused this and why it happened. When she bought it used from another dealership it was not in bad shape. This 2012 Hyundai you see in the picture needed a whole new engine replaced because to fix this was going to cost $5k-$6k and take about 3-5 weeks to fix. The Hyundai has 122,000 miles on it so it was out of any kind of regular standard warranty you get on most vehicles. Capitol Hyundai decided to repair this car and put a WHOLE NEW engine in at NO COST to my lady. We could not believe the generosity and professional code of conduct that this Dealership was providing to my wife. They even provided a rent a car at no cost all we had to do was pay for the daily insurance and the gas used. So overall the situation was not costing us thousands of dollars and they had the work done in 1 week we had it towed last week on a Tuesday 8/8 and was ready this week Tuesday 8/15. A million thanks to the GM or person in charge that made this happen. It is obvious that Hyundai stands behind their product and back their vehicles up with TRUE PROFESSIONALISM. This Hyundai will last the wife another 10+ years. We will buy another Hyundai on our next venture. Muchas Gracias Capitol Hyundai for being TRUE ONES!! read more

Capitol Hyundai - New Motor 2012 Hyundai Sonata - Car Dealers Near Me - San Jose, California

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I recently traded my Subaru for a Santa Fe Calligraphy Hybrid. Eric Wong was very professional and very attentive, answered all my questions and helped me figure out my numbers. If you were to talk to someone in this dealership, Eric is your man. read more

Very disappointed with Service Department. I called at 8:20am this morning and was told I would get call back in an hour. Not only did I not get call back but tried to call 5 times throughout the day and could not get through. Need a question answered before scheduling appointment, read more

This is specifically for Steve - in the service department at Capitol Hyundai DGDG in San Jose. There was a 45 minute wait for the appointment I made on Friday - they rescheduled my appointment without telling me for Monday. So I came back today. Again - 30 minute wait in the car even though I showed up early to my apppinyment. I explained I did not have my key fob to two different service advisors. The second advisor - named STEVE said he absolutely can't service without a key and when I said they must have a service key they can use just for the service. I said I live close by and could be back in a moments notice to move it upon completion. Steve got angry and said he wasn't going to argue with me and I was being a BITCH. I came inside and let the manager Ken know. He did nothing about it - mumbled sorry - and checked my car in. I will be calling corporate next to file a complaint about Steve and the disgusting customer service provided at Capital Hyundai. read more