Mike Wynne at Capitol Mazda contacted me when I put in a request through the Costco Auto Program. His communication was prompt and concise. After a few reasonable back and forth, we agreed on a car and a suitable price. Pick up day was smooth and easy. There was the typical sales pitch on extra warranty add-ons and whatnot (a salesperson got to sell), but a quick decline was the end to that discussion, which I greatly appreciate. I'm likely an atypical customer as I knew exactly the car I wanted, I don't have a trade-in vehicle, nor was I financing. Therefore the whole process was as simple as car buying can be (outside of Tesla). So take my experience with a grain of salt: there weren't as much moving pieces for things to go awry. Overall, buying a car from Mike Wynne at Capitol Mazda was satisfactory. read more

Capitol Mazda - Car Dealers Near Me - San Jose, California

I hadn't purchased a car at a dealership in 12 years or so when I decided I wanted to get another Miata. Capitol Mazda had a fairly lightly used RF that was in a color combination I liked, so decided to check it out. I initially went there to just look and was shown the car, but specifically didn't want to take up the sales person's (Andrew) time with a test drive as I was just mulling things over. No pressure or pushing, just allowed me to get inside, open up the roof, get a feel for the car. Short interaction, but I got what I came there for. There were a couple of rock chips and stuff, so at that point I was thinking of buying new instead. After looking at the new color combinations and how much I could save buying used, I reconsidered the car I looked at, but it wasn't clear if it was a Certified Pre-Owned (as listed on the Mazda USA site) or not (wasn't listed as CPO on Capitol Mazda's own site). So I called in, talked to Chris Hampton, who assured me it was a CPO, so we made an appointment for the next day. Turned out Chris was given the day off, so I met Samuel Molina instead and he took me on a test drive and when I inquired if there was any flexibility on price, he said if I was serious about buying that day, he could run some numbers. I was serious, so we went inside. I know (roughly) how car dealers make extra margin, so it wasn't surprising that the original quote/offer had $7K in extra maintenance/service plans and extra things (theft deterrent stuff). I really don't begrudge them adding this stuff in the initial offer, even if it didn't make sense for me. There was no real push back on my saying I didn't want those things. I had kind of dreaded the whole car buying experience, but it wasn't bad at all. Yes, we had to go through some iterations to negotiate on price, but I had my acceptable number and had studied the KBB/Edmunds used pricing guidance, and their initial "sticker" price was reasonable even if on the high end of the range, but it's the Bay Area, so being on the high end of ranges is not unusual. But they showed some flexibility to ultimately get to a price we were both comfortable with. Not unpleasant at all. Once we agreed upon the price, I worked with Oscar Delgado on the finance/sales paperwork. He was efficient, friendly, and was happy to explain anything I had questions on. So I got the car that day, and Chris followed up the next day to congratulate me on getting the car. There turned out to be some issues (details not terribly relevant) related to CPO compliance, but Chris was my contact and advocate to push to get things taken care of on his side. It wasn't a sales issue really, but he took responsibility to get it taken care of internally. There wasn't any pushback on there being an issue, or any indication that Capitol Mazda didn't want to address it. It did take some time to resolve, and there was some back and forth about the sequence of some things that led to one heated discussion (I was heated, to Chris' credit he stayed calm). I understand the how/why of why it happened that way. But the main thing and bottom line is it was fully resolved and I'm happy with the end result. So on the issues that matter: - sales experience and professionalism from all members of sales staff during the buying process - attitude and receptiveness when an issue is brought up by the customer and corrective action is requested - the end result of whether things get fully resolved On all these counts, Capitol Mazda did well by me and I can say I'm happy with the overall experience and would buy another car there in the future. All the people I dealt with were pleasant to deal with, and special shout out to Chris Hampton for being a positive, calm, professional advocate on my behalf when I needed someone at the dealership to help me navigate an issue. read more

Capitol Mazda - Car purchased from Capitol Mazda - Car Dealers Near Me - San Jose, California

After some bad Mazda dealer experiences , Mike Wynne righted all the wrongs! If you are buying a Mazda, just come here even if it's a drive for you. It's worth it!!!! The entire process was seamless and stress free. We got a quote for the car we wanted, showed up at our appt time, did the test drive , were offered warranty options but we said no and Mike NEVER once pushed us or tried to sell us! Love love love the experience. This is how a new car buying experience should always be! Thanks Mike we are loyal Capital Mazda fans now because of you. read more

The Capitol Mazda sales guy cheated us - my wife and I - two 81-year-old octogenarians who couldn't understand the purchase agreement. The purchase of the car was supposed to include two discounts but we never received ANY discounts. We were "hoodwinked." We should have caught the $2194. dollar con but we didn't. It was WAY too confusing. Sighhhhhhh . . . . . . . read more

Bought a car from Capitol Mazda, and it couldn't have been easier! It's the best and nicest experience I've *ever* had buying a car. I filled out their contact form on the web, and asked for an "Out The Door" (OTD) price. I also did this with other dealers, all the way out to Roseville. Capitol got back to me first, with a no BS quote that was also the lowest. Several other dealerships did not get back to me, or tried to pull either the "come in and talk to us first" or the "tell us what your other offers are, and we'll beat them". No, sorry, I was clear about what you needed to do to win my business. Once I accepted their offer, I filled out all the paperwork online. They didn't play any "you have to talk to the Finance guy so that he can sell you a bunch of stuff you don't need" games. I walked in, signed the 3 forms that the government needs wet signatures for, gave them my down payment, and walked out in less than 15 minutes. My sales manager said that he specifically took the job there because he didn't want to play the games any more. Their folks don't work on commission, so there was no "what can I do to get you into this car today" type pressure when I took the test drive. Highly recommend them! (note: copying from my review on a duplicate account that I'm getting closed) read more

I've always had a great experience at this car dealership! I bought my first car here back in 2013 as a fresh grad who just got her drivers license. Fast forward to 2025 and it's time to update my car. I had initially gone to another dealership to attempt to test drive a car but wasn't able to get quick service. I called Capitol Mazda and they were able to accommodate! Whole transaction was super smooth. Never felt pressured when test driving different cars and the whole negotiation process was very respectful and transparent! Shoutout to Sam and Nathan for all their help! read more

Capitol Mazda provided a great overall car buying experience from start to finish. Ryan was incredibly helpful throughout the entire process and made everything feel smooth, organized, and stress free. He was knowledgeable, patient, and took the time to clearly explain each step, which made the experience feel comfortable and straightforward. Ryan was always willing to answer questions and made sure nothing felt rushed or confusing. His communication was clear, honest, and professional, which helped create a lot of confidence during the decision-making process. Everything was handled efficiently, and it was easy to feel supported the entire time. The atmosphere at Capitol Mazda was welcoming, and the level of customer service truly stood out. Ryan's attention to detail and willingness to help made a big difference, and it's clear he genuinely cares about providing a positive experience. Overall, this was a smooth and pleasant experience, and Capitol Mazda would definitely be recommended to anyone looking for great service and a knowledgeable team. Thanks so much Ryan! read more

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We purchased a certified preowned (CPO) Mazda CX50 in February 2026 and could not be happier with car and customer service at Capitol Mazda. Big shout out to Sameer. He is polite, professional, welcoming, knowledgeable, and an awesome person to work with. We were looking at a new car in November 2025, but it didn't work out for us before the holiday frenzy. Sameer was understanding and didn't pressure us to move forward, respecting our wishes. Sameer checked back in with us in January 2026, and just our luck a great CPO came up that was perfect for us. Sameer was kind enough to drive the car from another dealership to make our transaction even easier. Cannot thank Sameer enough for all his help. If you are considering a new or CPO Mazda, head over to Capitol Mazda! FYI the showroom is being remodeled at the time of this review, 3/17/26. read more

I came for an oil change because they sent me a coupon. I always appreciate that they check everything while servicing the car. They sent me a video of what other services my car needs. It was helpful to see. I like the service here, and they have the complimentary car wash too. The repairs are just so expensive, which makes it difficult to get all my car work here. read more

Start to finish - was a great experience. Jack was very personable and it was awesome to be his second sale. Steven and Oscar walked me through the options and financing very seamlessly. read more

Capitol Mazda - 2025 Mazda 3 Hatchback - bow is a nice touch, right? - Car Dealers Near Me - San Jose, California

They have compensated me for my property that was thrown away and my missed work. I need to see my Dr tomorrow so hopefully I can get some sleep. I cant say your experience will be the same. They really had an easy sell with this vehicle that I wanted.I had the loan and the vehicle picked out all I needed to do is test.Drive and sign the paperwork, but they screwed it up. I do have to admit it was one of the worst experiences i've ever had buying a used vehicle. But after this, I did not believe they're going to do the same thing to the next customer.Because they will have no more customer.If they continue like this. read more

Great experience buying a new Mazda 3 hatchback. Coming from a family that has been in the car business for many years, I have a certain expectation of service and value. After dealing with other dealers that didn't make the cut...my expectations were met after working with salesman Chris Hampton, sales manager Steve Valentone and finance manager Oscar Delgado. I highly recommend Capitol Mazda read more

Capitol Mazda - Car Dealers Near Me - San Jose, California

Was looking to buy the new CX-90 PHEV. Called the dealership to schedule a test drive. Sameer helped us test drive the vehicle and also discussed out the door price. I reached out to him the next day to walk in and finalize the purchase. This time I went with my wife and 2 kids. He graciously suggested that we test drive the vehicle again with the car seats installed. So I took my entire family for a test drive :) None of the kids cried so I knew we chose the correct car. Within the next couple hours, we were able to finish the process and drive back with our new car. Would recommend Capitol Mazda if you are in the market for a new car. read more

Capitol Mazda - CX-90 PHEV - Car Dealers Near Me - San Jose, California

Excellent service experience. Friendly and professional (shout-out to Nick); took a bit longer than it should have but did a great job (hence the four stars) but I would surely return for Miata service. read more

I realize this is my third review but this is just for the service department and sales team. I wish there was a way to give reviews specifically for each department because the experience really is different for each. I'm giving five stars to the service department. Each time I have brought my car in I do feel like they really are accommodating. They keep you updated with calls or text and are upfront if the service will take the whole day so that you can go about your day. There was something odd with my engine, and they were very thorough and ended up keeping my car for a couple days to resolve. Thankfully, my warranty covered it. I haven't had a bad experience just with the service department. And of course, the sales team is still top-notch so five stars for them as well. I went back to Gitea for possibly another car and he was incredibly thoughtful with my budget given I was going through a personal move. There is another Mazda dealership closer to me, but I keep going to Capital Mazda just for their great customer service. read more

I called this phone number and this guy answers. I ask him if he can reschedule my appointment for Monday. He tells me that's no his responsibility and that I need to talk to the parts department. I tell him that the parts department does not answer the phone and ask him if he can walk the ten feet from his desk to the parts department. This guy has the gall to say to me "not really." You kidding me?! You don't talk to a paying customer that way. I'm not for pal - I'm a customer. Talk to me with respect. So then I ask for his manager. I can't say his name here but the first letter is the same as Apple. Then the manager talks to me. He is so nonchalant about the whole thing. You can tell he gives exactly zero about customer satisfaction. He doesn't assist me and I tell him I'm not showing up on Monday for my appointment and the only reason I called is to be courteous. He does not have even the slightest interest in what I'm saying. I can't stand the business because the customer service is so bad. It's just unacceptable. I would never talk to a customer like that when I worked in customer service. read more

I bought a new 2025 Mazda CX-5 with the assistance of Ryan and Steven at Capitol Mazda. They both answered our many many questions and were very accommodating. They cut the B.S. and did what it took to make us happy buying the car we wanted! Steven matched competitor pricing and even threw in some accessories. We are very happy with our purchase and will come to them in the future for our Mazda car needs! read more

Walked in close to closing time on a Tuesday with my wife, and Lorenzo was the product specialist that greeted us. He was already busy with customers, but he made sure to let us test drive a couple of cars either way. We were interested in the CX-30 and the CX-5, but after our test drives, we were set on the CX-5. When we arrived home, it was past closing time, and Lorenzo contacted me off the clock to thank us for coming in. Within a couple days, we set an appointment, and Lorenzo and the manager Steve made the entire process smooth and easy. They gave us a great deal, while showing us all the details and options. I'm very glad I went to Capitol Mazda for this purchase. I definitely recommend Lorenzo Lopez if you're interested in any Mazda. read more

Capitol Mazda - Car Dealers Near Me - San Jose, California

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My sister and I spent weeks combing through used cars to find the one I'd been searching for. After several attempts to purchase from private sellers, we finally found one here. Omar went above and beyond to make sure we had a chance to test drive it and purchase it. We live 3 hours so it's not always easy to make the drive immediately to check something out, but Omar made sure we could! Drove it away that day and am so happy with my new car read more

If you need a car, new or used, GO TO CAPITOL MAZDA AND SEE ISIDRO GUTIERREZ! We purchased a 2022 Honda CRV Hybrid from him on 3/3/2025, and we are very pleased with the whole experience! Isidro greeted us as soon as we pulled into the parking lot. We let him know what we were looking for, and he got us exactly what we wanted. He gave a brief demonstration of the car's features and was very knowledgeable. Everyone else was also very friendly and helpful, and we were even given a card to receive a second complimentary tank of gas when we're in the area (I think that was from Joe Morecci). Thank you so much for everything, and my husband and I will definitely be recommending you to our family and friends! read more

Capitol Mazda - Car Dealers Near Me - San Jose, California

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My experience here was disgusting to say the least. I was firstly rudely approached by a sales rep by the name of Mario who was smug and condescending the entire time - long story short they had to "delay" me getting the contract till the next day nonetheless when I got it I saw they put my down payment towards nothing but options and 0% of it to the principal like I requested. Both Mario and the floor manager Oscar are scammers who tried to tack on an extra 17k in interest & hidden fees but thankfully I noticed their policy of under 250 miles within 72 hours and returned it immediately. I THEN GOT THE SAME EXACT CAR BROUGHT TO THE STEVENS CREEK MAZDA FOR THE TRUE PRICE NO SCAMS NO SHADY BEHAVIOR. Go to Stevens creek if you want an honest Mazda experience. I have proof of all of it so they can respond to this with some bs if they please but it won't work. LOW LIVES. read more

Be careful!!! Everything was good with Martin, the sale associates until the sale manager showed up lol. 1 star for steve valentone, the sale manager. His attitude went from friendly to rude and dismissive when negotiations were not met. I overheard him cussing at us underneath his breath as he walked away. My wife and I didn't want to make a scene so we walked away. To all the potential buyers, if steve come out and shake your hand ans tell you he give u the best price, please save your precious time and run away. read more

CUSTOMER SERVICE SUCKS..They don't answer the phone..no one seems to care or wants to work there..like they do the very basic..give you excuses or the runaround!! read more

8 years loyalty with these guys, bought 2 cars with them and had all tuneups and tires, etc done with them, looking at over $50 thousand spent here and they totally let me down. Brought my car in to get the Navigation Lens cover replaced since Mazda chose to use cheap plastic for their screens and over time it wore down and looked terrible, not able to see my screen in places. Was told to bring it in and would get it replaced with a "good-will" credit. Sat in the waiting room for 3 hours only to be told they wouldn't do it per the managers orders, that it was ruined by possible carwash attendants using bad products on it so NO GO. that was enough for me to leave them for good, will by my CX5 somewhere else. the sad part? all I needed to do was us Maquires plastic conditioner spray on it and it restored the screen so that I can see it now. They lost all that business over not knowing that the fix was just using a $7 bottle of plastic conditioner spray. why didn't they know that before jerking me around? found a mechanic by my office, will go to Stevens Creek for the new car. read more

If I was Mazda, I would do a sting operation on the sales team. Mazda as a company is hurting, not because they are scamming, but just the amount of laziness. Sales manager and sales representative both are the most careless people I've seen. I walked in to inquire about new MX-5, and both were unhelpful. There was no conversation about current MX-5s on site nor did they offer to look at 2024 allocations. The only offer they made was that comeback Wednesday, since person who does allocations works on Wednesday. This is first dealership Ive been to where the sales team actively does not want to sell cars. I usually don't write reviews on dealerships, but this place is actually hurting Mazda. Stevens Creek dealership is not that much better since it's owned by DGDG. These guys are browsing internet for the weekend plans while companies like Mazda that make a great product and need to grow will suffer. I'm off to Subaru next door to see if I can order a BRZ since I heard their service is really good, but avoid this place. You can always stop by to use their restrooms and drink free water, trust me no one will say anything cause they are all glued to the monitors browsing internet. read more

Amazing customer service! This was my first time buying a car and Im leaving confident with my purchase! Chris was the guy who sold me the car! read more

Capitol Mazda - This is me (right) and the salesman Chris (left) - Car Dealers Near Me - San Jose, California

Just traded in my 2014 Mazda 3 for a 2024 cx30 and Mike was great! He wasn't pushy or trying to kiss up to me like other car salesmen, he kept things simple and straight to the point which I really appreciated. It was an extremely easy and smooth process. I definitely recommend looking for Mike when you go to buy your next car. read more

Capitol Mazda - My new cx30 carbon edition! - Car Dealers Near Me - San Jose, California

Disappointing. That was my experience. I was really excited to test drive the CX30 and the CX50 Hybrid. I'd already test driven a ton of cars and hadn't found an ideal fit. Having had Mazdas before - I was really looking forward to the test drive. I had a month left on my current lease and was looking to make a decision quickly. I should have immediately known that this was not going to be a good experience. The manager greeted me and asked a salesman if he was still busy. His reply was "no, I got rid of them." The manager said I was in good hands -- but I was already skeptical. He brought me to his desk and asked which trim I wanted to drive. I told him it didn't mater...I just wanted to drive one. Impatiently he then said "let's try this a different way. How much do you want to spend?" I reiterated I just wanted to test drive. He then asked for my license and insurance. I told him I didn't have my insurance card and he proceeded to tell me he couldn't let me test drive without it -- it's California law (what?). I had test driven cars at almost every dealership on Capitol -- Acura, Kia, Hyundai, Honda, Chevrolet, Volkswagen, Ford -- most of them (if not all) were DGDG and were awesome experiences with polite and (extremely) knowledgable sales people. This Mazda dealership is part of the Del Grande Auto Group. Also test drove at a number of dealerships on Steven's Creek. (Cadillac, Chevrolet, Volvo, Mini, BMW) -- NOT A SINGLE DEALER ASKED FOR AN INSURANCE CARD. When I told him no other dealer asked for insurance and I test drove at dealerships up and down the strip he became extremely rude and dismissed me with a sarcastic "goodbye". It became clear this man simply didn't want to do his job. He "got rid" of his previous customer and then got rid of me. I've had Mazdas before and loved them. I test drove other vehicles first to compare and saved the best for last. I hadn't driven the CX30 or 50 and was really looking forward to it. This was a very disappointing experience as I really like the brand. I will not go back to that dealership and suggest people stay away from Capitol Mazda and Del Grande dealerships. Head to DGDG dealers - they all were awesome. read more

Thank you sameer! He was so kind and easy going. We came to see car's today and he was helpful. That is the type of car salesman i would like to buy from. Non pushy and knowledgeable! read more

I have had great satisfaction with Capitol Mazda over almost three years. Our salesperson was named Mario Quinonez. He rearranged his schedule to work around mine that day, and it was a very low pressure experience. Most recently I used the service department. Melissa was my service writer. She was very friendly and efficient. She asked for my preferred communication method which was nice. Communication was just the right amount. If I need to use a dealership again in the future Capitol Mazda will get my business. read more

I inquired about a used car and was quoted an OTD price with nearly a 19% markup-- which is high even for luxury dealers. What makes matters worse is the next model year is expected to roll out in fall for same price as these guys were insisting. For a base trim car a few years old and high mileage, it just didn't make sense. I came in prepared with MSRP and local comps, but the sales team insisted I wouldn't find anything better, despite clear evidence otherwise. The pressure and inflated pricing left me with a bad impression. I'd caution anyone shopping here to come prepared and verify that the numbers actually reflect the car's real value. read more

If you're in need of a new car, go see Steven and Chris at Capital Mazda! I've purchased four vehicles with Steven--he does not miss. They truly take care of you and always find the best options. Mazda isn't just a dealership--it's family. read more

My experience at Capital Mazda was so disappointing that I will never stop warning people about DGDG dealerships. If you're in or near San Jose, I strongly recommend making the trip to Dublin Mazda instead. Avoiding DGDG altogether is worth the effort, especially when purchasing a new car. DGDG promotes their "no-brainer pricing" and "lightning-fast service" as selling points, but in reality, they use these slogans as excuses to refuse negotiation and sneak in countless unnecessary fees. These fees are framed as "covered on their end," but they're just buried in the car's price. Worse, they will gaslight you into accepting a MUCH higher APR than you deserve. For example, my girlfriend--who is a full-time teacher with a 792 credit score, no debt, and no mortgage or rent because she lives with me--was offered an absurd 7.9% APR. Their reasoning? "It's the best we can do because she doesn't have a mortgage or another car loan," and "If I were the bank, I'd give you 0%, but that's not how this works." What a joke. When we asked them to offset the inflated interest rate by lowering the price, they refused. We even made an offer to include the crossbars which we would've happily accepted despite the outrageous APR. But they still wouldn't budge. The next day, they contacted us, claiming they had worked out a 4% APR and a $750 credit through Mazda. Reluctantly hopeful, we drove back to San Jose from Gilroy. At first, they honored the $750 credit, but only because they attempted to sneak in an $860 "theft protection" add-on. When we pointed this out, their sales manager, Joe, became visibly frustrated, acting as if we were ungrateful for the offer and started throwing what can only be described as a tantrum. It was both unprofessional and insulting. At that point, we were so fed up with the dishonesty and runaround from both Capital and Stevens Creek that it wasn't about saving a few hundred dollars or negotiating the APR anymore--we simply couldn't trust them. We decided to make the hour-long drive to Dublin Mazda, hoping for a better experience. Let me tell you, the difference was night and day. At Dublin Mazda, my girlfriend instantly qualified for 0% APR through the bank (which is Mazda lol). Not only that, but we worked out a deal that included the reasonable price we had been hoping for, along with the crossbars, all-weather mats, and trunk cover--all for the exact same CX-30 model we had been eyeing at Capital and Stevens Creek. Don't settle for less people! And for the love of god, don't shop at DGDG! read more

This dealership is one of the worst experiences I've ever had. They push an $860 anti-theft coverage fee they claim "cannot be removed" unless you purchase a $1,800 service plan for just 10 oil changes--hardly a good deal, even with their so-called "discount." I came in knowing exactly what I wanted, but they gave me the runaround and constantly tried to pull fast ones on me. Although I qualified for 0% financing, I was told I couldn't get it as a first-time buyer. Joe claimed, "If I were the bank, I'd give it to you," but instead started me at a 7.99% interest rate. After "pulling some strings," he got it down to 3.99%, acting as if he were doing me a favor. Joe made promises he couldn't keep and was rude not only to me and my mother but also to his coworker, Chris. At one point, he even threw a tantrum on the phone, cussing out Chris in front of us. It's clear this dealership fosters a toxic work environment. After all this, they had the audacity to ask me for a 5-star review to "thank them" for their service. Needless to say, I didn't waste any more time here and drove 40 minutes to Dublin Mazda. Dublin Mazda handled all negotiations online, had no hidden fees, followed through with their promises, and got me the 0% financing I deserved. Do yourself a favor--skip this place and go to Dublin Mazda instead. Scammers! read more

IF YOU WANT A HEADACHE AND LOST TIME, DO COME TO CAPITAL MAZDA. My car was taken there for warranty work at the the beginning of the month and during that time my car sustained body damage and items were not reinstalled correctly as I found a clip broken along with a connector not reattached. Capital Mazda acknowledges the damage and takes it to one of their approved body shops Streetside Auto body. Fast forward my car has been repainted twice due to poor workmanship because the base coat was not flat and had texture of a wall. Upon the last repaint the color does not match with the rest of the body. The shop owner of Streetside acknowledges the flaws, but continues to do subpar work. During the time at the body shop they put a dent in my rear lower quarter and tore my driver seat, Capital Mazda repaired those mishaps on behalf of the body shop. Capital Mazda is losing financially and a customer due their approved vendor. During all this I found out the bodyshop they used has state BAR violations, which I do not understand why Capital Mazda would not vet their vendors to ensure credibility. https://www.bar.ca.gov/pdf/accusations/ard267773_2019_07_19_dec.pdf I requested Capital Mazda to take my car to another reputable body shop, but they refused and want to continue taking my car to their approved shop, Streetside. As a long term customer of DGDG I am applaud by the poor experience with this dealership. If you damaged something take responsibly and repair it correctly, it is that simple and it restores customer confidence. However Capital Mazda's leadership does not want to take responsibly, but rather take the economical way that benefits the dealership and not the customer. DO NOT SEEK SERVICE from this dealership. You'll save yourself lots of undo stress that these people create. read more

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Difficult to get a hold of Ryan Castellano and customer service stops responding to your phone calls. They promised to fix the bumper on the car (when I bought it their office it took a lot longer than expected). It was replaced with something that looked cheap :( read more

Big shoutout to Sameer who helped me test drive a Lexus IS350, he was super nice throughout the process and I never felt uncomfortable. One of the best car salesmen I've had the pleasure of working with! read more

I totally recommended this location for service schedule All crew on service department is very friendly and v very nicely with customer and they care about customer first read more

We had the worst experience this dealership, we were pretty much kicked out, because we didn't agree to 5000$ in added warranty that the sales manager was pushing on us. They also tried to sneak in 900$ for a theft protection plan. They wasted our whole day. read more

Update Aug 1 2023 That's two bad experiences in a row. 1. A brand new Miata delivered without owner's manual and missing a cupholder. 2. A CPO Mazda3 Turbo delivered with one rim bent and another slightly out round. Given the runaround by the sales manager, impossible to get a call back and resolution. I had posted a good review right after the purchase, but after I discovered the wheel issue a week into ownership and a couple of longer drives. They did not stand behind the product and fix the issue, I am on my own and these rims cost over $500. Avoid this dealership. They might have good prices, great inventory and be friendly and no-pressure during the sales process, but if you have an issue they are extremely casual and won't do the right thing. Lesson learned after giving them a second chance. read more

Capitol Mazda - CPO car sold with dented rim - Car Dealers Near Me - San Jose, California