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Stevens Creek Mazda

4.1 (1.6k reviews)
Open 9:30 am - 8:00 pm
Updated 2 months ago

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2018 mazda3 manual
Cherlyn J.

I love my car but if you want to get your car serviced go anywhere else. I found out there was a recall on my cars fuel pump and ive been having issues with my tanks pressure sensor so I thought it had to be related. When i called the service center the man on the phone was so rude not even wanting to check my car because he stated that it was an extended warranty and that they wont do anything unless its broken. My. Car. Didnt. Tell. Me. How. Much. Gas. I. Had. Sounds broken to me. Anyways i took it to the Capitol location and it indeed was an issue with what was recalled. I wasnt going to go back but i got an email offering me a $50 oil change at this location . It said the offer was specifically for my car and included my vin number so imagine my surprise when i go in and they say itll be twice as much because my car needs full synthetic. They really expected me to just go on with it. I get i should've read the fine print but they made it seem like that was the offer for my exact car? Anyways thanks for reading this rant. Go to the capitol mazda instead

Adam C.

Worst dealership you can go to buy your car, I bought a Mazda Cx-30 that the SD Card for the navigation system never worked, over 5 months trying to solve simple problems like having your tags, title and registration delivered to your house. Jonathan Maldonado will give you a headache with after sales. You'll need to call more than 10 times to get any information. On the other hand, Guillermo Rocha, Finance Manager, was extremely helpful and helped me solve all my problems and questions.

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12 days ago

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1 month ago

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5 months ago

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25 days ago

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11 months ago

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7 months ago

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8 months ago

Timpany was very friendly and helpful. Sales managers wouldn't budge even a dollar on their used car prices though.

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1 year ago

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1 year ago

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4 months ago

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7 months ago

Had a good experience working with Timpany. She is upbeat and friendly, easy to work with.

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6 months ago

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1 year ago

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8 months ago

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8 months ago

Timpany is very helpful on helping us choosing the right car. Definitely recommended to go to this place for purchasing a Mazda.

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9 months ago

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5 months ago

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2 years ago

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Ashley T.

We appreciate the nice review and feedback, Kevin!

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7 months ago

I bought a car customer service was Great they were very helpful and courteous The person that help us was Amazing ! Thank you Timpany

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7 months ago

Timpany was great with me. She was patient while I made a hard decision. Thank you so much!

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8 months ago

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8 months ago

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4 years ago

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2 years ago

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Ashley T.

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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3 years ago

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1 year ago

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1 year ago

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3 years ago

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Ashley T.

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2 years ago

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11 months ago

Got quotes $799.95 to install Apple CarPlay on an older Mazda. No wonder no one wants to get their cars serviced at the dealership anymore!

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2 years ago

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Stevens Creek Mazda Reviews in Other Languages

Ask the Community - Stevens Creek Mazda

Review Highlights - Stevens Creek Mazda

I came in with a 2009 Mazda 3 (which I purchased from Oak Tree Mazda in 2011) and left with a 2021 Mazda CX5.

Mentioned in 502 reviews

Read more highlights

Longshot Auto Sales - 2026 GMC Yukon XL

Longshot Auto Sales

(260 reviews)

Almaden Valley

In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

Jeremy is a lifesaver and a true time and money saver. I will never shop for a car any other way. I…read moreneeded a car quickly and kept changing my requirements, but Jeremy made the deal happen smoothly and easily. It was an amazing experience.

Capitol INFINITI - Front Door

Capitol INFINITI

(263 reviews)

Willow Glen

This is for the most recent service on my Infiniti QX80. I originally purchased my car at the…read moreStevens Creek dealership which since closed and reopened. I always had a fabulous relationship with my service advisor there, but when they closed I started going to the Infiniti on the corner of Tully and E. Capitol. It was fine, but quite inconvenient due to location. I needed my car serviced and thought it was time to change back to Stevens Creek. When I found out that Infiniti moved to the Capitol Auto Mall, I decided to give them one more shot. Thank goodness I did! My service advisor was (and hopefully will always be) Bryan Hather. He was able to not only figure out my car's issues, but make sure they were fixed. I never felt "up sold" and completely trusted him with my car and money. He is the reason I am staying with this company. Not only was he efficient, but interacting with him was enjoyable. Finally I felt seen as a person by a dealership and not just a walking credit card number. If you need a service advisor for your Infiniti, go with Bryan H.- you will not regret it! Also, please note that I believe two different Bryans work there, so go with Bryan Hather.

Ordered an oil filter online and dropped by the dealership to pick up. Parking was plentiful upon…read morearrival and the dealership seemed pretty quiet with a few people hanging out, perhaps waiting for their cars to be serviced. The loo was clean and the dealership was spotless, although some of the lights were burnt out in front of the loo. My parts were ready for pickup after chatting with the parts employee. They even threw in an oil drain plug gasket too!

The Car Store - Rolling off the lot!

The Car Store

(49 reviews)

Fairgrounds

Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

Personal Car Shopper

Personal Car Shopper

(138 reviews)

West San Jose

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

Since I bought my first 2 cars with Arkady back in 2014, I've replaced 2 of them with Arkady's…read moreservice. Arkady got me better value for my budget and made the process quick and painless. Trusting Arkady with my car purchase saved me time, money and headache. Arkady is not only a phenomenal professional, he is a great person and I highly recommend using his services.

Capitol Hyundai

Capitol Hyundai

(1.7k reviews)

Willow Glen

Headline: 35+ car purchases later, I've finally found the perfect experience…read more "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group."

I've been meaning to write this review for awhile now…read more 2011 Hyundai Elantra. We had issues with the car in 2021 (within the 10 year warranty). The car was shaking, so we brought it to Capitol Hyundai. They replaced some coils under warranty. Next year (outside warranty), the same issue. They said we needed a new engine ($8k). I'm no detective, but that sounds like they put a bandaid on it that lasted long enough to make sure it went past the warranty period. Why ever buy a Hyundai again if the local dealership does shady things so they don't have to honor the warranty. What's a 10 year/100,000 mile warranty worth if it's not honored. We were already in the market for a new car at the time...an Elantra Hyundai. Good price and lots of features. So they made $8k in the very short term. Lost out on $25k+ in the near term. Lost out on all future maintenance and repairs. All that money went to Toyota Sunnyvale instead. Currently, we've been looking at new vehicles to replace a 2014 Mazda, so they lost out on $40k+ and the subsequent maintenance and repairs. Yeah, we're those people who go to the dealerships for maintenance despite the high prices because of peace of mind. The only way we'd ever entertain buying Hyundai again is if they refunded us back the $8k and the money we spent on a rental car while waiting for the engine replacement to be installed.

Stevens Creek Mazda - car_dealers - Updated May 2026

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