I was looking for a new nail salon close to home and after searching all the places nearby this one…read morereally caught my eye. Everyone was really nice and they left me amazed with their work. I would definitely recommend to everyone I know. 10/10

I had a horrible experience yesterday. I've been here several times before, but this was by far the…read moreworst pedicure I have ever received. It seems like the salon may have been testing out a new employee on paying customers, and that is completely unacceptable. If you are going to train or test a new person, that should be done on staff members, not customers who are paying full price for a professional service. The pedicure was not done as described on the menu for the service I selected. When I got home, I noticed I still had a lot of dead skin on my feet, which should have been removed during the pedicure. On top of that, the nail polish application looked terrible. The whole service took two hours, which is way too long for a pedicure. It was obvious something was wrong, and the managers were walking around the entire time. I do not understand why no one stepped in to check on the situation or correct it before I had to bring it to their attention myself. I told the manager the service was unacceptable. The amount of time it took, the poor polish application, and the fact that I was still charged regular price made the whole experience even worse. Manager then had someone else correct polish. Customers should not be used to train new employees while still being expected to pay full price. It is unfair and unprofessional.

Im new around here and needed a new nail salon. This one has me as a loyal customer for now…read more Perfection on the french mani pedi. Not crowded (at least when I went on a Thursday afternoon).

Poor workmanship. TK and another young woman in the shop have poor workmanship and are unkind. I've…read morevisited this location 3 times. All three times I've left feeling talked down to for asking simple questions regarding nail care. TK was so hostile with me today and defensive. And the other young woman snatched my hands with attitude for something this wasn't my fault. I won't be returning to this location again.

I'll start by saying that Jennifer fixed my nails in the end and I was grateful that they were much…read morebetter. I got a pedicure and manicure during my lunch break at work which usually takes an hour and 15 maybe. I had an hour and a half to burn before I had somewhere I needed to be. My pedicure came out great. I wish I remembered her name. But the name I do remember is Kim. I showed her a picture of a short clean nail as a reference of what I wanted for my mani length and shape. She gave me long, obtuse, thick, lumpy nails that a child could've done. I mean I'm telling you it is the worst nails I have ever had in my life or seen in my life. I don't like to complain so I just kept telling her that I wanted them shorter and referring to the photo. After four times of showing her the length and her still not getting them to the shortness I wanted/needed. I just said fine because I was already at the two hour mark on my nails. I checked out and explained to the register that I really did not like my hands but I had no time to fix them and I live far away so they gave me a small discount... I drove away and as soon as the sunlight hit my nails in the car I knew I had to stop what I was doing turn around and go back. I explained that these nails were not worth the $180 for manicure and pedicure that I had paid and they simply needed to be taken off or redone by someone else. Jennifer ended up taking care of my nails and did a great job, but wow if you get Kim run! While I was getting my nails fixed there was another lady getting her nails done by Kim and she had the same complaint about shape and length and I already knew what was going to happen. Moral of the story, I spent about three hours getting my nails done today and I will never cheat on Milano nail Spa in the Heights ever again.

It's not my favorite place but it's one that's conveniently located. The only thing about this…read moreplace that concerns me is the sanitary issue with their dip powders. Every time I get nail service that requires it ... I get some irritations. Also, make sure they don't shave too much on your nail bed. I feel they go happy on it. There's not much of a difference for a refill vs full service.

Tiffany did my pedicure and manicure amazing! She is very sweet and gentle and her work is great!read more

When it comes to spending money on my nails, there has never been any budget. I will spend any cost…read moreon what I want and I am a girl who gets very simple designs. I started coming to this place because of a lady who not only did great work, but was very sweet and kind to me. Today I had the worst experience I've ever had as customer at any nail salon I've been to. The nail technician, My (is her name), was so rude to me after me expressing my dislike of the nail design I asked her for. I asked if there was something else more simpler would could try she told me "no" and that I "wasted her time" Then she asked "you pay for what if I take it off" I said "money isn't the issue for me I'll pay whatever but this isn't something I like." And showed her another photo of something simpler we could do instead. She agreed. And tried to make me choose the color SHE wanted me to do. I asked if they had other colors for me to choose from she said "no" and I kept asking "what do you mean no?" Then after telling me no 3x that I could not choose the color I wanted to choose from my chrome she then goes to get the chrome color choices I've been asking for and hands them to me. After she hands the to me she immediately tell me to "leave and go somewhere else" I asked "so you don't want to do my nails anymore?" She said "no. If you know someone else somewhere else go to them." I have never in my yearssss of getting my nails done experienced this type of disrespect. Especially as a paying customer who told her that money wasn't an issue and that we could do something simple on my nails that made her feel more comfortable. They have forever lost my business. Customer service is everything.

It was the shame they had to close their Magnolia location down due to a fire. Too far to drive to…read morethe other location. I absolutely loved me doing my nails.

I called to set up an appointment and the receptionist, Janee, was so nice and helpful. I walked…read moreinto the location and was greeted and told to sign. The receptionist came in at a later time and handed me the color options. Chloe was so kind and welcoming, and made me feel right at home. I originally wanted a shellac color, but decided on pink and white, and my nails came out exactly as I wanted! I would definitely come back. After finishing my nails, and noting the price, I additionally asked for a shellac color change on my toes. My toes were painted by Andy. I am pleased by everything I received. My nails and toenails lasted for a month, and I have had no issues with them. I cannot wait to go back!

We always have a great experience at this location. My daughter got her nails done today by Vivian…read moreand they are amazing! We will be back for sure.

First let me start by saying everyone is very sweet that works here. But, the quality of what I…read morehave received with nail service hasn't been the best. I've 2x already and both times have been bad. When I voiced my concerns about how bad my nails looked they said it's because the light is directly on it. So they turned OFF the light. Okay, I didn't get pretty nails to be in the dark. Anyways. This place isn't the place to go if you want good manicure or pedicure.

So I tried this place out on Sunday and I liked it. It was a bit expensive for using my natural…read morenails but they were done so pretty and they looked good. I'm willing to pay if it's gonna come out pretty. It was my first day at a new job the next day and I felt confident with my pretty nails. I didn't have an appt. and I came an hour before close and they attended me very well. Thanks for a good experience.

Best pedicure with Stacy! She takes her time; very professional; And Nails always come out looking…read moregreat!! Place is very, very clean.

I have been coming here to see Lena and Michelle for mani's and Pedi's for over 10 years. They are…read morethe best! They do excellent work! And the sweetest people ever!! Michelle gives the best leg massages! You won't be disappointed!!

Fantastic job!! I can be very picky and Michelle did a great job! Awesome pedicure with shellac and…read moreboth her and Lena were super sweet!! Great little spot, hidden gem!!