Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

what kind of collision center is this? Called and spoke with Jesus, asked if they work with a…read morecertain insurance company after I was hit while parked. He told me they didn't. Asked if they were willing to work off their estimate and he said they wouldn't. I asked, if I paid oop and he said they still wouldn't work on the car. what kind of collision center is this that doesn't want any type of business. Stunned! Don't go here as they don't value any type of business.

They were professional. My car took a little longer than they expected but it was because of the…read moreinsurance company, not them. You can't even tell my car was hit. They matched the color perfectly. I give them 5 stars. Hopefully I will never have to use them again but if needed I will definitely be back. Great job.

They are a professional organisation. I found them very efficient and helpful and they did a great…read morejob on my car worked with my insurance company so I had no out of pocket expense. They coordinated with Enterprise to get me a rental car. A stressful situation made manageable by Dabler.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

OVERPRICED! My husband and I share a driveway with our neighbor. We were backing out at the same…read moretime and she stopped and honked and my husband then stopped, just bumping her car, leaving 3 scratches, about an inch and a half long each on her bumper, barely visible unless one got up very close - no dent whatsoever. We told her we would pay for the repair out of pocket. She took it to Jackson's Auto Body and the cost was $1700 to repaint the bumper. This is a hugely inflated price compared to the average cost of repainting a bumper in Salem. Maybe they took advantage of her because they knew someone else was paying? It was an extremely low impact incident, one car going 5 miles an hour and the other standing still and they convinced her that among other things, they needed to go through a technical process to check the frame for distortion from the collision. Sounds like taking advantage of a woman customer who may not be as confident in dealing with a repair shop to me. You can get a much better deal in Salem by shopping around. Avoid this place and get quotes elsewhere!!! (Actually, I just double checked and the price was closer to $1800)

Stay away from this place they literally put the wrong parts and than act like the victim, repair…read moretake forever and they will scam you with supplements after supplements, and once u found the wrong doing they will gaslight you every second, save ur money and headache stay away from this place

I have had two repairs done at Capital Collision this year. The only delays I experienced were a…read morefew weeks waiting on Toyota parts. One repair was covered by Progressive, the liable driver's carrier. They work seamlessly with Capital. The other repair of a windshield was completely covered by Toyota MultiShield, which is well worth it. Again, seamless with Capital. I experienced none of the negatives cited in other reviews.

I was referred to SCA by a friend and was given a description of the various products they use. I…read moremade my appointment and there was no upselling for a more expensive product. My car was finished in 6 hours and I have already had a number of friends and neighbors ask me if I bought a new car!

Update 6-20-22: SCA Detailing continue to support their work. I would recommend this shop to anyone!read more

This was after the repairs were "done" they instead of fixing my car they created more damage. I…read morementioned it to the manager and he just shrugged his shoulder. I told my insurance (allstate) that i was concerned that they would do more damage. They said the district manager will look after your car and everything will be great. The last photo is "everything great" and "watched over". So if you go here you WILL get more damage done than repairs. This was on hoyt st I got hit two times in the a day. So I had 2 repairs at the same time. Before i went my driver window worked. After it didn't work. (They tried to say preexisting) I had pictures of it working AT the accident, they also made my key not work in the door. And i had rear damage. They didn't do the back bumper correctly. It wiggled and was soft. When I inspected it more they forgot a shock exorbitant in the bumper. I went back and the general manager said my 2014 car was so new nissan says it's not needed anymore. So my car is so old the window wont work but so new they are changing things? I went to nissan of salem to check. There have been no changes to the bumper and it's a safety thing. So I was lied to about the safety of my car. This was lewis st. This all happened in a 2 month period.

Autumn was awesome! Very friendly and professional! we have worked with Caliber Collision in…read moreSouthern California before moving to Oregon 6 years ago. We were so happy to find Caliber is here in Oregon and is just as great here as they are in Southern California.

I scratched four of the lower panel doors on my motor home. I took them to Action for repair and…read morepainting. Joe gave me an estimate and said it would be done in a week or so .Joe did a great job repairing the dent/scratch and blending the colors. Joe was able to meet both the price estimate and when it would be completed. I will be using them again!

What you are about to read is true. I brought my truck in for collision repairs and left deeply…read moredisappointed, disturbed, and shocked by this shop's extreme negligence and absurd behavior. When I first brought the truck in so they could look at it he told me he could do the repair at the amount insurance was offering and said he "doesn't like painting over dents," which gave me confidence the panel would be repaired without dents. After nearly three weeks, the truck came back with sloppy work: Eight areas of visible debris and pinholes in the paint, a visible dent, one trim piece scuffed, tape left on two different areas, and an area that looks like rust wasn't properly prepped before painting. I brought it back to discuss the issues. The owner agreed to a repaint and even said, "I'm surprised you didn't bring it back sooner," suggesting he already knew the work was bad. He also said fixing the dent would be another $300. That's odd since he implied he would repair all of the dents when I first brought the truck in. On the day scheduled for the repaint, I unfortunately had to decline to pay the extra $300 for the dent repair since I already spent $500 and didn't want to put more money into it. I think that made him angry even though he said that was optional. I still expected the other defects to be fixed. While we spoke, he rubbed an abrasive pad across the painted panel as a demonstration leaving about two feet of visible scratches. I then pointed out several repair problems, including a small rust spot that looked like rust in that area had been painted over, and I said in a half joking way, "This spot bothers me for some reason." I was trying to keep the conversation light because I was sensing he was getting angry. He then replied with some insults: "I think a lot of things bother you," accused me of "trying to get free stuff," and said he'd "paint the rust spot if he had enough paint." I was shocked but kept my comments to myself at that point. I left to take the bus home. As I walked, his "enough paint" remark was irritating me, so I returned to the office to clarify what he meant. As we were discussing the situation the receptionist suggested I take my keys and reschedule after things cooled down. I agreed and walked to my truck to leave. As I was leaving, the owner came outside and asked why I was leaving. I told him it was because of what he said. He instantly became extremely angry, told me to "get out of here!" and threatened to punch me in the face. I left and later filed a police report due to that violent threat. Their website states "All our paint services are backed by warranties ranging from limited to lifetime," and that they "take pride in customer satisfaction." I have tried to contact them several times about honoring that warranty and have received no response. I emailed photos of the multiple repair defects to them afterward, asking how they would fix them and received no response. Poor workmanship, insulting comments, and violent threats toward a customer. Avoid this shop at all costs if you value your vehicle and your personal safety.

Had a rearend accident and they were wonderful to have repaired my car ! Their work was fantastic !…read moreMy car repaired quickly . Dana was fantastic ! If you need your damaged car fixed I would highly recommend them ! They were quick , easy to work with and, helpful and not only professional but very respectful !

My car was involved in a hit and run, thankfully there was an eyewitness. CarStar was recommended…read moreto me and I was not disappointed. Everyone I met was amazing. From Arionna getting everything started when I dropped the car off to when I picked it up. Dana for the updates as the car was going through the repair process. That was huge for me knowing what was going on and appreciated that customer service detail so much. Chase for looking the car over with me when I first brought it in and going over everything when I picked up my car. My car turned out amazing and couldn't be happier. If I am ever in need of their services again, will gladly return no questions asked. Thank You so much.