Had a problem at one shop went to Vaughn today. Which I should have done prior. He is taking care…read moreof problem. He is grateful of customers and addresses problems. I'm back to going back and recommending my family and friends

This shop went above and beyond for me. Everyone I dealt with was kind, professional, and easy to…read morework with. The quality of the repair was top-notch, and they made the whole process as smooth as possible. What impressed me most was how much effort they put in to help me and make sure everything was taken care of. You can tell they genuinely care about their customers. I'd absolutely recommend them to anyone.

Yes very true to their word and amazing service I would choose them again anytime I need service on…read moremy vehicle over any auto repair company in the area

Took my Volkswagen GTI here twice and had great service both times would definitely recommendread more

I was ripped off. I was charged over $450 to replace a Mass Airflow Sensor - a part that costs $40…read morenew and takes no more than 10 minutes to switch out (I later found out). The guy behind the desk buys "only a certain brand) due to lifetime warranty. You could buy 10 of this and never need that many in the lifetime of the car. It didn't even fix my problem, car ran worse than before. I felt cheated and stolen from besides being violated. The religious paraphernalia at the desk is to suck in believers like me. They may have my money but the Lord knows this great deception. I forgive them, but will never go back or recommend them to ANYONE!

was given a timeframe in which my vehicle would be done. They rebuilt my transmission and they…read moreexceeded my expectations and gave me my car a day early. I would definitely recommend this place to a friend speak to Tony. He was amazing.

Wow. What a mistake to bring my car here for repair…read more Warning lights came on suddenly in my 2016 Subaru Outback at 144,900 miles; the brake and the "eyesight" warning light. After doing some research I found the Auto Team. They took the car for the day for "diagnostics". They called and informed me that i needed an oil change and a new battery. The quote was for $608.62, which did include a $160.00 charge for the "diagnosis". When asked, John told me that he was about 90% certain that the work would fix the car. I took the car to Capitol Subaru. The problem was in the braking system, and was repaired at the Subaru garage under an extended warrantee replacement. I can only imagine the hundreds of dollars I might have spent at the auto team as they hunted and pecked at different possible repair solutions. I'm not a mechanic, but even I knew that an oil change and a new battery would solve the problems. So I guess I'm reasonably grateful that the Auto Team only took $167.00 of my money, for no apparent reason other that to look the car over. A strong consideration. The Auto Team seems poised to take $160.00 from you to even look at your car and give you an opinion of a solution. And in my experience, their opinion, means squat. Shabby experience. These guys were not friendly, knowledgeable, professional, or helpful IN ANY WAY.

Quality, Professionalism, Patience, Education, and Value…read more John at Auto Team took CARE of my daughter who is local, after I "interviewed" him from a long distance. She got a great job done at a great price. She was nervous, and he was patient and kind, and explained everything, and showed her the "what and why". I'm convinced we've found her a great mechanic, and we're staying.

Customer service is not great! When you can't take a walk in oil change then ask when there's an…read moreopen date they can't give you a date it's time to move on!!

We've been going here for decades & have had the best service. Recently, the lights on my vehicle…read morewere going off & on by themselves even when the engine was turned off. I was on the phone with the Ford dealership in Salem for a long time explaining the issue & answering questions. They gave me an estimate of $3800. I took it to Rocket (fka Roger's) . They fixed it & charged a significantly less amount. They're always very busy so it may or may not take longer than other places, but they are honest & fair & give AAA discounts.

Capital Transmission has been working on my 4Runner for several years…read more Jose and his team provide excellent work at a very fair price. If there is a surprise issue or work that we have not already discussed, he calls to get my ok. Very personable and professional shop. I don't plan on trusting my vehicle repairs to any other shop.

Jose was by far one of the best experiences that I've had with a mechanic. He patiently listened to…read moreme describing the issues and treated me with respect through the entire process. I'm going to recommend Capital Transmission Center & automotive service to my friends and family.

I was very impressed with the quality of work,professionalism ,and his knowledge ,…read moreeager to answer my questions and friendly. May not be the cheapest but this shop is the best. Just traveling thru

3000 dollar bench rebuild of a 4L60E. When I went to pick up…read morethe transmission Sam had a torque converter to go along with it.Told him I already had one,so you would think he would take the price of the torque off the bill but that did not happen. Installed transmission and found out it had no 1st gear start until it reached 1300 rpm and 1st to 2nd would slam using a TCI controller. Took the truck to Sam to check what was wrong,he put it on the lift and connected his zoom box to the trans. and jacked up the rear wheels.He said the trans was ok and the problem was in the TCI controller an suggested I buy a different trans. controller.He had no idea how it acted on the road didn't even drive it. Got to say the people at TCI were great,I sent back the controller three times and they sent me a new one even though there was nothing wrong with any of them.After the fourth one and five months of frustration I decided to take the truck to Salem Transmission and had it repaired right.(They found transmission had wrong gear starts and missing 1st at times, problems with internal control system 2/3 solenoid installed in the TCC bore, causing major actuator feed fluid pressure loss. One shift solenoid stuck off electrically. Replaced shift solenoids.1/2 accumulator valve and sleeve stuck in VB,replaced separator plate for over drilled feed holes and worn out check ball hole with poor repair.This repair costed an additional 1,023 dollars This can be confirmed an much more from Rick Field (owner) of Salem Transmission Services , INVOICE 15002464 IS SAMS TRANSMISSION THE PLACE YOU REALLY WANT TO HAVE YOUR TRANSMISSION WORKED ON ??????