Outstanding service. Had car towed last second of thurs. Next business day, diagnosed. Fixed in 1/2…read moreof a day. Picked car up with out paying. Shop said to try it out over weekend and bring back if any issues. Pay on Monday if no issues. Had same initial problem 10 min after leaving shop. Took back Friday night. Left over weekend. Prob totally fixed by shop Monday by afternoon. No issues since. Very dependable shop, willing to extend final payment until things were totally fixed. Fast, friendly and reliable. They are a very trustworthy shop. Will not take my cars to any other shop.

Went back 6 weeks later after getting some brake work done in early August. These guys did a great…read morejob on that repair so i brought my 4Runner back in for timing belt/water pump/cam/crank seal replacement. These guys took great care of me again and did a fantastic job. Phil at the front desk and the guys in the shop are on top of it and I will not be going any place other than Brothers. And yes, I know quality work when I see it. I spent 10 years at the dealership level in service, so I know. Very humble and trustworthy, a rare commodity in today's world.

I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

Wow. What a mistake to bring my car here for repair…read more Warning lights came on suddenly in my 2016 Subaru Outback at 144,900 miles; the brake and the "eyesight" warning light. After doing some research I found the Auto Team. They took the car for the day for "diagnostics". They called and informed me that i needed an oil change and a new battery. The quote was for $608.62, which did include a $160.00 charge for the "diagnosis". When asked, John told me that he was about 90% certain that the work would fix the car. I took the car to Capitol Subaru. The problem was in the braking system, and was repaired at the Subaru garage under an extended warrantee replacement. I can only imagine the hundreds of dollars I might have spent at the auto team as they hunted and pecked at different possible repair solutions. I'm not a mechanic, but even I knew that an oil change and a new battery would solve the problems. So I guess I'm reasonably grateful that the Auto Team only took $167.00 of my money, for no apparent reason other that to look the car over. A strong consideration. The Auto Team seems poised to take $160.00 from you to even look at your car and give you an opinion of a solution. And in my experience, their opinion, means squat. Shabby experience. These guys were not friendly, knowledgeable, professional, or helpful IN ANY WAY.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

Trustworthy. Model customer service! And excellent value! Complete assessment and diagnostic…read morefrom bumper to bumper vehicle inspection. Doc has saved us a couple of times: from a safely hazard scam and one that would have been a money pit. My brother was able to find a reliable used car for a good deal thanks to Doc's thoroughness and expertise. He saved my daughter from pouring her savings into a masked safety hazard lemon (w/many electrical and computer issues) that would've likely had its rear wheel(s) come off down the freeway ....and I'll let you fill in the horrible possibilities... He delivers an in-depth inspection and diagnostic report. He goes over his findings with you so you know what's good, great, bad, and/or terrible about the vehicle so you can make an informed decision. He has always been quick to respond and willing to spend time answering questions.

Dan was very cool to work with. He took the time to understand what…read morel needed in the transmission rebuild. I am very happy with the whole process. I am 67 and now have a truck that will last with no worries. I Highly recommended Salem Transmission for all your transmission needs. They did me good. I will definitely go back for my all my transmission care. Thank you Mikel

These guys were the best price in town and did a great job on my 2013 Honda Pilot. They used…read moregenuine honda parts and fluid.

Wonderful customer service and trustworthy technicians…read more Thoroughly inspected my car and found issues i didn't know about

I would seriously recommend going somewhere else. I came in for an oil change and to have them make…read moresure my headlights are attached correctly because they have been loose in the past. They did not tell me that the inspection comes with any service, nor did they give me the ability to opt out beforehand on the information sheet I filled out. They tried to charge me 300$ for the oil change because my oil cap was stuck on from my last oil change. They told me my headlights were fine, I have had to get out of my car and push them back in to get them working leaving my job at midnight twice since I've left that shop, which is the issue I wanted fixed. They also quoted me 10k for the other damage to my car, which I was already aware of because I PAID for an inspection with another shop. Now, two weeks later, I'm getting new lights on my dash and my car is running horribly, which never happened after my Walmart oil changes (though they got my cap stuck). Everything about this place is sketchy, they WILL damage your car to get you back in the shop, do not trust this business. I will be taking my car somewhere that has some business standards.

Lane is a very good mechanic! I brought in my BMW for service, and he was quite honest with the…read moreproblem and how much it would cost. Alongside that, he was flexible with my schedule, and got it repaired very quickly despite needing to order a part! My car is driving much smoother now thanks to him.

Fair pricing Honest Owner…read moreCan usually get you in within 5 business days or less. They did the B3 service on my mercedes for less than the dealership. They also helped me with my check engine light. Will be having them fo brake pads soon!

These guys always try to fit me in asap and don't bullshit me on anything. They have been very…read morehonest with me and have worked hard to help me keep my lemon functioning. These guys are great. I feel like they honestly care. I've come to them for piston replacement, engine replacement, and wiper motor issues and they have always been there for me.

I've been taking my vehicles there for over 10 years and won't take them anywhere else. The quality…read moreof the work is excellent, the staff highly knowledgeable and the manager keeps it all very organized. They keep me in the loop every step of the way, offer options to lower cost and don't try to sell me anything. I completely trust this shop to do right by me and my vehicles. Not to mention they are all very nice people.

We had our vehicle diagnosed at another location. It had numerous pricey repairs that needed to be…read moredone. My son is in college and needed his car. In order to get the best pricing I called several shops for estimates. 503 Auto offered the best pricing for the substantial amount of work to be done. The tech was professional, friendly, and actively sought ways to reduce the cost even more. Ultimately, it was more cost effective for our situation to cut bait with the car and purchase a healthier one. Even though we didn't get our vehicle fixed I want to give 503 Auto a 5-star for the great customer service!

I've had them diagnosed alot of issues which myself and others misdiagnosed but they know their…read morestuff and have always been very fair and honest about what Work needs to be done! I personally recommend all my family and friends to them.