I called him because I hit a big rock & tore up my oil pan & power steering pain (?) He towed my…read morecar to his garage in Keizer. He was very thorough & explained everything he did. I would definitely take my car back to him if anything else happens.

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

"Man, I'm glad I called that guy!"…read more I called Tony after searching on Google for a mobile mechanic that could do an pre-purchase inspection. I had found a car that looked awesome but it was 70 miles from my home. Tony answered the call and said he could be there the next day to do the inspection. He arrived on time and was professional and courteous to the people selling the car. He found multiple things that were wrong which were not disclosed by the sellers and would have caused the car to need more work than it was worth. If I had someone else look, or if I had looked at it myself, I would have missed these things. Tony saved me almost $7,000 and I'm grateful for his expertise. I will call him anytime I need an honest and reliable mechanic. Thanks, Tony!

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

Trustworthy. Model customer service! And excellent value! Complete assessment and diagnostic…read morefrom bumper to bumper vehicle inspection. Doc has saved us a couple of times: from a safely hazard scam and one that would have been a money pit. My brother was able to find a reliable used car for a good deal thanks to Doc's thoroughness and expertise. He saved my daughter from pouring her savings into a masked safety hazard lemon (w/many electrical and computer issues) that would've likely had its rear wheel(s) come off down the freeway ....and I'll let you fill in the horrible possibilities... He delivers an in-depth inspection and diagnostic report. He goes over his findings with you so you know what's good, great, bad, and/or terrible about the vehicle so you can make an informed decision. He has always been quick to respond and willing to spend time answering questions.

We had our vehicle diagnosed at another location. It had numerous pricey repairs that needed to be…read moredone. My son is in college and needed his car. In order to get the best pricing I called several shops for estimates. 503 Auto offered the best pricing for the substantial amount of work to be done. The tech was professional, friendly, and actively sought ways to reduce the cost even more. Ultimately, it was more cost effective for our situation to cut bait with the car and purchase a healthier one. Even though we didn't get our vehicle fixed I want to give 503 Auto a 5-star for the great customer service!

I've had them diagnosed alot of issues which myself and others misdiagnosed but they know their…read morestuff and have always been very fair and honest about what Work needs to be done! I personally recommend all my family and friends to them.

Went back 6 weeks later after getting some brake work done in early August. These guys did a great…read morejob on that repair so i brought my 4Runner back in for timing belt/water pump/cam/crank seal replacement. These guys took great care of me again and did a fantastic job. Phil at the front desk and the guys in the shop are on top of it and I will not be going any place other than Brothers. And yes, I know quality work when I see it. I spent 10 years at the dealership level in service, so I know. Very humble and trustworthy, a rare commodity in today's world.

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

Super helpful I got a pre-purchased inspection done at the shop. They caught something I wouldn't…read morehave and dodged me a bullet. I highly recommend going to this place. They're super honest and do a great job. Very thorough.

I've had this shop work on 2 of my cars now. I brought in my classic checy C10, and the shop was…read moreable stop the little bit of backfire I was experiencing, as well as the hard start. They also worked on my 2500 HD GMC. I had several problems, and the shop went through a lot of different steps to make sure it was running right, they even fixed my backup sensor problems.

Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

I love that when I first walked in to Trinity's I felt heard and respected. As a woman that is…read moregreat to find. From the front desk people to the owner, they truly went out of their way to explain everything, to stay in touch while working on my car and to deliver on what they promised. They even saved me $500 on an original request, my brakes, which they found didn't need to be done at all at that time. I highly recommend. Kind, fun and I trust them!

I couldn't believe how extraordinarily efficient these guys are. They replaced my rear brakes in a…read morerecord breaking hour to include the rotors and struts. They had the parts and beat the competition quotes by at least $100 dollars. I am impressed and will be telling all my family about their old school customer care. Absolute 100 Star service. Thank you for taking me back to when repair shops were honest and hard working.

David was busy and is working on it for me. He did good work. Was just frustrated from an accident…read more He said he would work on it this weekend. He is a nice guy just very busy. He took my call right way and will find the in formation. Tolted my 4runner but selling it. Still has some quality parts.

I was ripped off. I was charged over $450 to replace a Mass Airflow Sensor - a part that costs $40…read morenew and takes no more than 10 minutes to switch out (I later found out). The guy behind the desk buys "only a certain brand) due to lifetime warranty. You could buy 10 of this and never need that many in the lifetime of the car. It didn't even fix my problem, car ran worse than before. I felt cheated and stolen from besides being violated. The religious paraphernalia at the desk is to suck in believers like me. They may have my money but the Lord knows this great deception. I forgive them, but will never go back or recommend them to ANYONE!

was given a timeframe in which my vehicle would be done. They rebuilt my transmission and they…read moreexceeded my expectations and gave me my car a day early. I would definitely recommend this place to a friend speak to Tony. He was amazing.