Bob and his team were very quick to get me back on the road. They are trustworthy and very…read moreknowledgeable. I waited maybe half and hour until I was on the road again. The waiting area was decorated nice and was very cozy. I would definitely recommend this business to anyone with a car!

Engine light was on. Took it to 808, after 5 days they sent me an estimate for $6,150 saying I…read moreneeded new head gaskets and radiator etc.. I didn't think that sounded right for a cylinder 4 misfire. Took it to Greenlight garage in Woodburn, they let me know this morning that the only thing they found was that I needed a tune up. I'm getting a tune up, new tires and alignment for $2100 for my grand Jeep cherokee. DON'T go to 808. They will try to make up things to make the repair bills thousands of dollars. After this I do not recommend them. **UPDATE ** After reading Bobs from 808 reply I can honestly say that is not true. I didn't break down or close to breaking down in front of his shop. If that's true, how did I drive it away to another shop to get fixed. My dad called the day before and Bob said to bring it in the next day, still waited 5 days. Come to find out they never diagnosed it and just made up stuff that says needs to be replaced. I drove from Woodburn to Hubbard after picking up my dad, wasn't in any danger of breaking down. AVOID THIS PLACE. I highly recommend Green Light Garage in Woodburn. Honest work at reasonable prices.

Shilo and team have been keeping on the road since 2020. Most recently they have saved thousands of…read moredollars by pre-purchase inspecting trucks. These guys know their trade and the local conditions! The honesty of the work indicates work of the best quality.

Accutech is responsive and technically proficient. They have done our oil changes on our older VW…read moreJetta for several years. They are very reliable. I would recommend them without reservation.

I have taken my car (an older Prius) to Hilltop a couple of times in the past. They were very…read morehelpful and did a very good job. So when I was hit by a semi in August I went back to them. The damage was moderate ($3500-$4000), but again Hilltop did a fine job. I was travelling out of town at the time and wouldn't return until after the repair completion date. They agreed to hold the car till I returned. Because of the type of impact on the car I was concerned that the alignment or alignment components had been damaged. Hilltop took my car to Les Schwab who checked out the alignment. Luckily there was not issue. Hilltop dealt directly with the other driver's insurance and were easy for me to deal with. When I picked up the car, Hilltop had cleaned it inside and out. It looked better than it had for quite a while. I certainly will recommend Hilltop to friends and family in need of repairs.

Friendly knowledgeable staff that are quickly responsive to any question or request Quality work,…read morereasonable turnaround time. They took care of EVERYTHING!! Even assisted with a rental. I recommend them 100%!!!

The contrast of experiences:…read more So about a month ago my husband took our truck into a well known franchise repair shop and we paid quite a bit of money for the repairs. When we were called to pick up the truck we were told they had done some additional work and it would cost us more. We didn't authorize the additional work (which was unrelated to the initial problem) and balked at the charge. In the end we paid for the parts, but not the labor. And now, the unauthorized repair is causing issues with the truck- very frustrating. Yesterday, our other car stopped working. We had it towed to Cecil Brown's (we weren't going back to the franchise repair shop). We believed there was something wrong with the starter. Got a call from Cecil Brown's and it turns out the starter was dead. We authorized repairs and we were consulted on which parts we'd like to use. The car was repaired within hours. I'm amazed at the different experiences. I'll be taking all our business to Cecil Brown from now on.

I just moved to Newberg a couple of months ago for school and my car broke down. I had no idea…read morewhere to go and Cecil's was recommended to me. Scott and Austin were so kind and lessened the stress of the situation. They didn't overcharge me and they took the time to explain what was wrong with my car. I will absolutely be taking my car there in the future.

Cant meet nicer and more honest people. I have never had a…read morenicer experience. Thank you Dent Ninja James G Would always recommend this team!!!!... Timely Efficient Great work Etc............

They fixed several dents on our truck beautifully! They were professional and timely. Could not…read morerecommend them more!

I work for Subaru America and was delivering some parts to CIAR. I have a 71 VW Bay window bus,…read moreground up, and found a GREAT shop! Scott and the team listened to my issues and then fixed them. I will be returning to have them install a recommended shifter (GeneBerg). I have every confidence in their integrity and workmanship. Thank you. Gil DeVincenzi

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Amazing customer service they care for you the customer! Their work is beautiful they will handle…read moreeverything for you go to Lafeyette Auto Body

I was so disappointed with their service and their communications. They came highly recommended…read more They had my trailer for 16 working days, during which time I called twice with no return calls until the Friday before the Monday when I was scheduled to pick it up. Some items weren't addressed at all and some were only half finished.