I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Tony is an excellent mechanic. Worked on my brakes that had issues and got the problem solved…read more He's very reliable and I would use him again!

Always very honest and fair. I recently told them what Salem Honda wanted to charge for a job. They…read morequoted a third of the price

I was in real trouble in Salem this pass week. I had towed a boat from my home in Otis Oregon to a…read morerepair center on commercial street in Salem. I lost my serpentine belt. after stopping and checking out what was wrong, I could see the pulley was gone. I just happen to be close to Sunnyside repair. I pulled into their lot and went into the office. I met Alex, I explained what I was up against. Knowing that a shop as his is always busy, I was hoping that it would not be a week before he could repair my car. To my great surprise, Alex slipped me in between jobs and had me back on the road with in hours. The cost was so low that I felt I should pay more. I know one thing, this shop has earned my trust and my loyalty. I will travel the miles to have them do all of my auto service. 5 stars

I have a 1998 GMC truck, very low mileage, but seals get stiff and piddley problems arise. The…read morereplacement parts industry hasn't been holding the line on quality but Certified's mechanics are good at identifying when a bad part comes in. Very thorough repairs, service advisors are civil and explain things carefully, and they will drive you home and pick you up if you don't have an alternate ride. And for a two-bay shop, they were able to take me in very quickly, and did not keep the truck longer than one overnight. Nowadays, EVERY visit to a shop means a bill in high three figures, if not low four figures, and I have no way to calculate comparative economics. Certified is now my go-to repair shop. Preferred over AJ's and definitely over Power GMC.

Certified and I agree, Problem with door was not their…read morefault, went out of their way to fix it.

Quality, Professionalism, Patience, Education, and Value…read more John at Auto Team took CARE of my daughter who is local, after I "interviewed" him from a long distance. She got a great job done at a great price. She was nervous, and he was patient and kind, and explained everything, and showed her the "what and why". I'm convinced we've found her a great mechanic, and we're staying.

They were easy to work with; took our car in (without an appt.) to diagnose the problem. We…read moremay/may not get it repaired as it needs a transmission & transfer case. All-in-all, a very pleasant experience.

I called the shop this past week checking on the type of oil they used in my last oil change. I…read morementioned my oil was little low and I was wanting to use the same type to top it off. The folks in the office told me to just stop by and they would check and add oil if needed. I call that REAL cus service! Thanks to the AJ Team and congratulations on the celebration of your 50th of customer service! Bob R

I called AJ's for a repair to my car and told them the information about the repair, Did not…read morereceive a call back at all! Called back after a few days of not hearing from them and talked to someone else. He said he would relay the information back to the office manager and still have received NO response. DO NOT RECOMMEND! Its been over three weeks!

So far so good! Very nice people…read more I guess the real test is if and when a problem arises. Will return in the future and will recomend.

They're called Rocket Automotive now, they changed it about a year ago. Everyone was super nice…read morethough.

Customer service is not great! When you can't take a walk in oil change then ask when there's an…read moreopen date they can't give you a date it's time to move on!!

We've been going here for decades & have had the best service. Recently, the lights on my vehicle…read morewere going off & on by themselves even when the engine was turned off. I was on the phone with the Ford dealership in Salem for a long time explaining the issue & answering questions. They gave me an estimate of $3800. I took it to Rocket (fka Roger's) . They fixed it & charged a significantly less amount. They're always very busy so it may or may not take longer than other places, but they are honest & fair & give AAA discounts.

Had a problem at one shop went to Vaughn today. Which I should have done prior. He is taking care…read moreof problem. He is grateful of customers and addresses problems. I'm back to going back and recommending my family and friends

This shop went above and beyond for me. Everyone I dealt with was kind, professional, and easy to…read morework with. The quality of the repair was top-notch, and they made the whole process as smooth as possible. What impressed me most was how much effort they put in to help me and make sure everything was taken care of. You can tell they genuinely care about their customers. I'd absolutely recommend them to anyone.

Good, dependable work. Quality parts and knowledgeable staff. Have had work done there many times.read more

Overall the customer seems was always good. But I've found them to be overpriced repeatedly and…read morewhen it came down to needing work put in they opted to give me a price to replace my engine instead of mechanic it. We won't be back. The experiences were altogether too unpleasant.