I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Tony is an excellent mechanic. Worked on my brakes that had issues and got the problem solved…read more He's very reliable and I would use him again!

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

Really outstanding service and communication with the multiple staff I worked with. They went above…read moreand beyond to make sure my repairs were thoroughly addressed and were fair with their pricing.

Very pleased with this business. They do great work, very courteous. And all while you sit in your…read morevehicle which is great for people like me who can barely walk.

Fast, friendly, and fun. Took less than 15mins from start to finish. Would definitely recommend to…read morefriends and family.

Reasonably priced. If you're just coming in to get your oil and filter changed, fluids filled,…read morewipers, air filter, and tires properly inflated, you'll be satisfied. But I don't recommend if you expect them to do everything according to your manufacturer's recommendations. I brought my AWD Camry in to get serviced. Everything went well except for the part about the drive shaft bolt retorquing. There's a bolt on the drive shaft of AWD Carmy's that Toyota requires retorquing every 10,000 or 15,000 miles / 12-18 months (depending on driving conditions). Toyota service centers do the retorquing every service they do. But when I talked to the service rep at this location, he didn't know anything about it. My point is that you'll probably be happy here if you just want basic car service. But if you want to make sure you get manufacturer-specific things done for your car, take it to the dealership.

I do not recommend! After spending 179$ to service my A/C, they tested the compressor but not the…read moresource of the A/C leak. All they did was fill up the refrigerant and send me on my way, after 4 hours of working a/c the compressor stopped working all together and they have no intentions of fixing it right, not even a refund.

Went above and beyond. Great experience and great service. The owner and his entire crew were very…read morehelpful.

Mike and his team continue to deliver. Super fast quality service. Hands down the best shop in town.read more

Excellent lube and rapid oil change service performed while I waited. Friendly staff.read more

Excellent Service!!! Every step was without detail and extra time. You'll feel like family!!!…read more Finally an honest business you can relax knowing your business is very appreciated with honors!!! We take all our vehicles and the flush is flushed not just once as with other shops but with 3 times flush for the lowest price around town or for that matter the entire state!!! Your familes budget will not be strained....my opinion is any business that is willing to provide service on a honor system because of the computer system being down and still provided service for the entire day on an honor to return to pay... has been a blessing to our community! It is with Glorious News I felt the need to learn about this business! Old saying goes a bit like this " Snooze you'll Lose ".....

Always a great experience. Friendly, knowledgeable, reasonable, timely…read more Techs are instructed to treat every vehicle as if it was for a family member. I trust them totally not to sell me anything that I don't need.

I have always had great service. They go above and beyond to take care of my needs! I have had oil…read morechanges and things that come up. They get me in a timely manner. They are very professional and very friendly!

The best experience with an oil change in my life…read more Excellent service, communication and didn't try to sell me something my car didn't need. Witnessed the team work together flawlessly. They found that the last location made up an email for me and got that corrected.

The mechanics were professional and fast. They double checked each other's work and were very…read moreefficient. I was impressed.

OMG I can't say enough good things about Michael, manager of this location! I wasn't even a…read morecustomer of theirs. But he saw that I had stalled out in the middle of traffic on Lancaster road on his way home. Like this dude wasn't on the clock or getting paid (spoiler alert I tried to give him cash and he said no, cause he didn't stop to help because he wanted a customer or money, he stopped to help me and my mom because it was the "right" thing to do.) Like wtf who does that anymore? He got my car to the next parking lot entrance and instead of that being "that's my good deed for the day" he stayed with me for the next at least 30 minuets making literally 18 trips to (somewhere, I hope he hope he didn't pay for the that many water bottles) to fill up little water bottles to fill up my apparently leaky coolant tank with water. He talked to me about what was wrong and gave me advice about how to get home safe, etc.... and this dude, you will not believe actually offered to follow me all the way down Lancaster till it was time for me to pull off into my neighborhood. Like I know this could come of as creepy to women, but he didn't follow me home, he just was there to make sure I didn't stall out on such a dangerous main road! l literally cried in relief that he just stepped out of his way in such a good hearted way, with gaining nothing for himself! Back to the spoiler above, I tried to repay he with the cash I had in my wallet.... his response was that he just did what he believed anyone should do and he couldn't believe that so many cars passed us without offering to help. To elaborate a little on why we needed help so desperately, neither my mom or me had our cell phones charged and we were basically just stuck in holding up a busy main street, terrified and waiting for someone to call the cops to get rid of us. So in conclusion, I have never been a customer of this Valvoline location, but knowing the kind of management that is running this place I am NEVER going anywhere else! Literal hero there, thank you so much to Manager Michael!

I have been going to Valvoline on Lancaster for oil changes and other car needs for years. They are…read morealways friendly, quick, and help educate me on anything that I have questions about. I believe James is the manager now and he seems to really know what he's doing and does his job well.

I must update my review to remove the onus in my previous review. At another oil change shop the…read moreoverfill phenomenon once again occurred, and the senior staff there were completely mystified as to the cause. I emphasize that the case of overfill was not the fault of the Valvolene staff. I will warn any readers that the 1998 Vortec 5.7 L engine, which the owner's manual says takes 5 quarts of oil, can give an owner fits. I would advise drivers to warn the techs to stop filling at 4.5 quarts, run the engine, wait for the oil to drain down into the crankcase, and then evaluate the apparent actual capacity. I deeply regret any harm my previous review has caused this business. I dropped one star as I felt more optimistic when Brodie was foreman. In this business your comfort level and satisfaction will depend very much on the maturity and professionalism of the staff on duty.

Came in for an oil change and headlight replacement, also ended up getting new wipers and…read moreapparently a taillight replaced. All was ok until I got home and realized they didn't put the new blades on, so went back and they put them on. So that ended up being ok. But fast forward 2-3 weeks and the same front headlight is out again. I honestly should have just done these things myself from the start but I paid for the convenience and it only became more time and money wasted.