Friendly customer service knowledgeable staff and they went above what I asked and checked other…read morethings for me to make sure I was good to go. I will definitely be back for all things car related. Definitely recommend

I want to share what a great experience I had with Jet Auto! I just moved to Stayton and month ago…read moreso we're building connections. On the way through Stayton, my breaks went completely out and I coasted into their parking lot. The day before Thanksgiving and they stopped to fit my car in and let me know what was wrong. Unfortunately it was more $ to fix it than what it is worth. The mechanics held my car for me so I could figure out logistics and ability to purchase another car. They put it all back together and had the car ready for a wrecker. I was so impressed with #1 their friendly. Knowledgeable service and #2 They never charged me anything, just tried to solve my problem for a new neighbor. They will definitely be our "for sure..go to mechanic" for my entire family!

Disappointed is the best word I would use to describe my experiencing of utilizing this shop for an…read moreoverheating issue for my Subaru. They would rather go with what a customer suggests could be the problem vs doing the proper investigation, diagnostic testing or just general root-cause analysis. This tells me that the techs that work here either have limited experience with these types of issues or have not been provided the proper training to assess. Unless you just need an oil change or small parts replaced, take your business elsewhere. There's nothing Prestige about the service found here.

Truly a superb independent repair shop. Very high quality repair of Mercedes, Lexus, Mini Cooper…read moreand almost any foreign car repair. I have a 2007 Lexus SC430, a very high end Lexus hardtop/convertible that needs an expensive timing belt replacement every 9 years. Prestige initially gives a vehicle inspection so all necessary repairs/maintenance can be done. The price was on the very low end and half of what the Lexus dealer would have charged. Great customer service. Prestige will be my first call for any future repairs.

First time customer. They were very polite, informative and knowledgeable. The work was done in a…read more prompt manner and they kept me informed. They also found other issues ( vehicle has 343,000 miles) , didn't up sell but gave me no pressure recommendations for up coming issues. I would give this company five stars all day long.

Good, dependable work. Quality parts and knowledgeable staff. Have had work done there many times.read more

I recently had my turbo go out & they were able to get my car serviced in a timely manner. My turn…read morearound time was quick and their communication along the way was very efficient. They also addressed a wheel bearing issue they could take care for me- which was an already known issue to me, but I wasn't certain if they were able to resolve it during the same appointment. Between the diagnosis of my turbo & wheel bearing, ordering & delivery process of the parts, and service, I got my car within 2 days. They were absolutely great & transparent about anything they came across or might have issues with that may change the estimate. I was very pleased with their customer service, ability to provide proper care to my car, and their mechanic who did all of the work. They were absolutely amazing & I would trust them with any future services I get with my car. I couldn't recommend them any more ! Thank you guys !!

I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

Absolutely an amazing shop, they truly care about the quality of their work. I had some upgrades…read moreinstalled, a SuperPro track bar, Steer Smarts Yeti tie rod and drag link, with a Falcon Nexus 2.1 steering stabilizer installed. I had to stagger the work because of some shipping issues, but the work was done so well, my alignment, the value of this work for me was off the charts. This is where I will be bringing my truck for all things related to their services.

Knowledgeable guys, friendly staff. They were able to squeeze me in on the only day I had off right…read morewhen I needed it done. The tire shop I wanted to get an alignment at had the technician that was going to do the job. Go home on emergency. I called RJ up. He said, let me see what I can do and I'll give you a call back in five minutes. He call me back in five minutes like he said he would and got me in. It was the fact that he said what he said, and he did what he did right after. 100 bucks for an alignment.

I called the shop this past week checking on the type of oil they used in my last oil change. I…read morementioned my oil was little low and I was wanting to use the same type to top it off. The folks in the office told me to just stop by and they would check and add oil if needed. I call that REAL cus service! Thanks to the AJ Team and congratulations on the celebration of your 50th of customer service! Bob R

I called AJ's for a repair to my car and told them the information about the repair, Did not…read morereceive a call back at all! Called back after a few days of not hearing from them and talked to someone else. He said he would relay the information back to the office manager and still have received NO response. DO NOT RECOMMEND! Its been over three weeks!

I have a 1998 GMC truck, very low mileage, but seals get stiff and piddley problems arise. The…read morereplacement parts industry hasn't been holding the line on quality but Certified's mechanics are good at identifying when a bad part comes in. Very thorough repairs, service advisors are civil and explain things carefully, and they will drive you home and pick you up if you don't have an alternate ride. And for a two-bay shop, they were able to take me in very quickly, and did not keep the truck longer than one overnight. Nowadays, EVERY visit to a shop means a bill in high three figures, if not low four figures, and I have no way to calculate comparative economics. Certified is now my go-to repair shop. Preferred over AJ's and definitely over Power GMC.

Certified and I agree, Problem with door was not their…read morefault, went out of their way to fix it.

Wonderful customer service and trustworthy technicians…read more Thoroughly inspected my car and found issues i didn't know about

I would seriously recommend going somewhere else. I came in for an oil change and to have them make…read moresure my headlights are attached correctly because they have been loose in the past. They did not tell me that the inspection comes with any service, nor did they give me the ability to opt out beforehand on the information sheet I filled out. They tried to charge me 300$ for the oil change because my oil cap was stuck on from my last oil change. They told me my headlights were fine, I have had to get out of my car and push them back in to get them working leaving my job at midnight twice since I've left that shop, which is the issue I wanted fixed. They also quoted me 10k for the other damage to my car, which I was already aware of because I PAID for an inspection with another shop. Now, two weeks later, I'm getting new lights on my dash and my car is running horribly, which never happened after my Walmart oil changes (though they got my cap stuck). Everything about this place is sketchy, they WILL damage your car to get you back in the shop, do not trust this business. I will be taking my car somewhere that has some business standards.