I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge people who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great. read more

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I needed brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime. read more

Trustworthy. Model customer service! And excellent value! Complete assessment and diagnostic from bumper to bumper vehicle inspection. Doc has saved us a couple of times: from a safely hazard scam and one that would have been a money pit. My brother was able to find a reliable used car for a good deal thanks to Doc's thoroughness and expertise. He saved my daughter from pouring her savings into a masked safety hazard lemon (w/many electrical and computer issues) that would've likely had its rear wheel(s) come off down the freeway ....and I'll let you fill in the horrible possibilities... He delivers an in-depth inspection and diagnostic report. He goes over his findings with you so you know what's good, great, bad, and/or terrible about the vehicle so you can make an informed decision. He has always been quick to respond and willing to spend time answering questions. read more

As a woman who knows nothing about cars and fears getting fucked over by mechanics based on my ignorance I have never been so grateful to find Doc. He is the epitome of a family man and explains things to me in a way that I can understand so I'm not blindly accepting my fate. Doc has fixed my 1999 Toyota Camry twice now, once he got my heater working again which is essential in Oregon and now he has got my car running smooth again when it was previously violently shaking during acceleration. His prices are beyond fair and he is keeping my old ass car alive. He even refers to my car by his name (Fizz) and I would never go anywhere else for any mechanic services. This man cares about my safety on the road and it is clear that he has a big heart and intelligence of his craft. He diagnoses fizz almost immediately he is somewhat of a wizard. I highly recommend Doc and love supporting a local business rather than a dealership or a chain that just wants to drain your pockets! read more

Work truck (F-350) would start but would not accelerate. Initially, Doc was helpful over the phone, in suggesting possible causes of the problem. We had just moved back from the east coast, so most of my diagnostic equipment was in transition. I had the truck towed to the shop and within the day Doc identified the problem and offered a solution. Turned out to be a burnt throttle body sensor, replaced and works good. I was concerned about some other minor potential problems, Doc checked them out and indicated they did not need to be addressed at this time. He was fair, honest and professional I would highly recommend. Bob read more

Add me to the many satisfied customers who hope to never need to go anywhere but Doc Browns. They are as knowledable as they are considerate. I have even turned my sister on to his unique talents with a wrench and disgnostic tools. Common sense, fairness and hard work are very much at play at Doc Browns! read more

Needed a serpentine belt replaced on a Sunday. He was the only mechanic open. He was able to get me in and get my car fixed. The prices are very reasonable and I will definitely use his services again.. read more

We were on a road trip through Oregon and we suddenly got a check engine light. It was Sunday afternoon and we thought we were screwed, until we yelped and found Dr. Brown's garage. He was good enough to see us on short notice, and given that we were passing through, prioritized us by quickly diagnosing what the problem was, and got us back on the road with a minimal charge. He knows what he's doing, he's honest and his pricing is very reasonable. Most importantly, he does great quality work. I couldn't recommend him more highly and am a bit disappointed that his shop isn't closer to where I live. read more

Incredible mechanic, highly recommend him! Doc is the man when it comes to any car issues. read more

I phoned Doc Brown's, got voice mail, left a message, and never heard back. I phoned again a few days later, he answered, and half an hour later I was there and he was diagnosing the problem. He sent me to O'Reilly Auto Parts in Salem to pick up the part. When I got back he installed it for a very reasonable price, and that solved the problem. My impression is that he's in business partly to have a chance to talk with people, so if you just want the work done with minimal chat-chat, this shop might not be the best match. read more

So appreciative for Dr. Brown's auto! We were on a long road trip and had a sudden engine light came on, despite having our car tuned up before departure 72 hours ago. He helped talk us through it, allayed our concerns, and was super responsive! Very appreciative and grateful for his help! Highly recommend! read more

Called Doc and he came out the next day to look at my truck. Turned out to be a very simple fix and he didn't charge me, even after I protested. I've always wondered why there weren't mechanics that come to you, and now there is one. Arrived right when he said he would, and is a very good guy to deal with. Highly recommended. read more

Incredible mechanic who really saved our skins when our car's check engine light went off on a Sunday while on a road trip through Oregon. Doc was responsive, explained everything, and totally fair, honest, and transparent pricing. I would recommend his shop to anyone!!! read more

I would give Doc more stars if it was possible! Had an emissions problem with my 2005 Kia Spectra, and he came out to give it a look absolutely free of charge. Not only did he diagnose my problem, but he taught me more about my vehicle, offering me tips for maintaining other components of my engine as he looked around - all for no cost! He even walked me through buying some of the parts online for a cheaper price and made sure I got the right ones. I'm no mechanic, so taking in my car can be an uncomfortable experience, but there was no pressure or upcharges, just honest advice. I couldn't be happier with my experience and will absolutely be coming back if my car ever acts up again! read more

Fast intelligent responses easy to talk to and honest. Not just eager to take your money.

This guy is amazing! I'm from out of state so I was unsure of a good mechanic. I found him on Google somehow and I'm so glad that I did! He told me exactly what was wrong and gave me great knowledge for the future. He sent me a link of a shopping cart he built with the parts needed. He got a killer deal on everything. That way you know exactly what's what. Then he only charged me fair labor! It was a great pain free experience! He has great knowledge and will charge you a very fair price! Thank goodness for him! read more

I called Doc Browns to come fix my nieces car. He drove out and diagnosed it with a bad transmission. He advised us the cost to replace would be higher than value of the car. He left without charging. I have since had him out for 2 more repairs and both times he advised us and showed us how we could do it to save money. It's really hard to find honest people even harder an honest mechanic. But Doc Browns is. His knowledge was amazing from Chrysler to Bentley to Mercedes. He always knew what was wrong. If you need a mechanic. I'd recommend Doc Browns read more

Can't say enough about Doc! I'm a former mechanic Dad with a daughter away away at school. She was having electrical probs with her Kia and I found Doc and his wonderful wife & partner on Yelp. I called them first, they communicated with myself and my kid great! Arranged a time to check it out, showed on time, clean, and ready to help. Tough problem to diagnose, but with a couple quick steps and only one follow up trip the Kia is back going strong and starting each and every time she turns the key. Online payments, yep they do that too. I will call again and will not hesitate to recommend Doc's services! Thank you! read more

Thanks for your great job on my BMW X5 replaced the crank case vent valve and transfer case repair. Fast and friendly service at a great price! Really knows his way around the vehicle. read more

I saw the ratings of this mechanic, and I desperately needed my vehicle serviced at my house. After calling several times over the course of three days, and after leaving a detailed message, I received absolutely no response. I understand that the covid 19 situation can cause problems, but not even a return phone call to say that "we're too busy" or "we're all booked up on appointments"? It's day three now and no response... read more

I called Doc Brown's to come out and take a look at my RV that wouldn't start. Doc quickly traced it to a dead fuel pump. Gave me a very fair quote on the replacement. Doc came back a few days later, on time, and completed the job in a very timely manner. No upsells or "oops, guess that wasn't the problem, let's try something else." I now trust him for further repairs on my vehicles. Great service, fair prices, on time and HONEST! read more

We called Doc Brown because we were having some problems with our Denali, we are so happy we did! They showed up on time, were super polite and clean! They gave us a quote which was very affordable, and then worked us into their schedule even though we did not have a lot of time because we were going on a long trip. They also came to us which was amazing because sitting at an auto shop with a one year old is almost impossible! Doc brown is very knowledgeable and explained everything to us! We will be using doc auto any time we need a mechanic in the future! read more

Doc is so amazing!! Such a god send, you won't be able to find a better mechanic out there! He is so genuine and truthful and upfront about everything ! He saved me thousands of dollars of repairs on a suv I was going to by from capital Toyota !! Do not go there to buy anything!! I am just so impressed with such the thorough job he did of the inspection of the vehicle! He found everything you could possibly think of plus so much more when he went to look at it! Things I would not even have thought of looking for, that would have made a big difference if not looked at! I give him 10+ stars and an A+++! If you want some one that actually cares and wants to help you fix your car and not try to make you pay extra for stuff that isn't wrong with it or not do the job right so you have to keep going back and paying more to get it fixed then go see Doc, you won't be sorry ! Thank you again Doc for such an amazing experience, and you have yourself a life long customer and friend! I will definitely tell everyone I know to take there business to you! read more

What a great service provided by Doc Brown's. Extremely knowledgeable, professional and efficient. I had a front and rear break job done on my Mazda6 within 24 hours of contacting them. Extremely convenient to have the repair done at home with the same professional repair and warranty on the work that you would expect from a shop. I will definitely use them for all future repair needs! read more

I checked around the Salem area, checked the reviews for Doc Brown and he was gave the best quote for a repair that some local shops had at $110 or more for the same repair. He actually did the repair faster then what was estimated, so the actual repair ended up being $150 vs original estimate of $240 vs $350 for local shops. Personable and checked the fluid levels and blew off the filters even. Will use again for sure read more

The best! I called Jerry and he was willing to come out in the evening on short notice. He pinpointed what was the exact problem with my van after the dealership completely missed it! Very reasonable price and great work ! Highly recommended! read more

Five Star Service !!! My work truck had the engine light on and I needed the issue resolved in order to pass the smog check ASAP. Inquired about their Mobile Mechanic Service and received an email in a timely manner. Jerry came out that afternoon and diagnosed my work truck. Emailed me the next morning with a quote. Returned the same afternoon and repaired it " FOR LESS THAN THE ORIGINAL ESTIMATE ". Honest !!! Professional !!! Exceptional Customer Service !!! Extremely Knowledgeable !!! Thank you Jerry. read more

Wow what amazing service!! Jerry will definitely be the guy we call when we need something repaired on our cars. He was polite extremely informative and just overall a great man to do business with. I will recommend everyone to Doc Browns auto and how great is it that they come to your home?!! read more

Just had them replace the back brakes on my car and they did a great job! I love that they are a mobile auto repair company so I don't have to waste time sitting in a shop with kids or arranging a ride back & forth from the shop. They were on time for both the appointments we set up, they are very customer service oriented & are very trustworthy. They go over & explain everything with you and have great prices! I have a hard time trusting too many auto mechanics because being a Woman I've gotten taken advantage of in the past with other well known shops, so this company's honesty/integrity means a lot to me. If you ever need anything done on your car I highly suggest going through Doc Browns Auto! read more

Wanted to share my experience with Doc Brown Auto. They are exceptional! We have a Ford F350 Diesel truck that had an issue with not starting and when it did it had a rough idle. Ended up the being the FICM and they came out installed the new part in a hour and the price was awesome. I can't thank them enough for the great service. We will be using them for all our vehicle needs! read more

Called to have a car I just bought checked out. Doc came right out, found the problem in minutes and had it fixed in no time. He also pointed out a few things that I should keep an eye on without trying to sell me anything. I had a much better experience with him vs the few shops I have been to around town and I didn't have to take my car anywhere! read more

I had Doc Brown's Auto come look at my Honda Civic. I was told by another place, that my water pump/timing belt was bad, but I wanted another opinion. They came out to my home, diagnosed the problem, and told me how it could be fixed. It wasn't the water pump or the timing belt, so they saved me a pretty penny! The best part was, they didn't even charge me for the service call! I would highly recommend Doc Browns Auto! Top notch service, and very friendly guys. read more

The best of the best! Had a great experience and was fully satisfied with the work done here. They even referred me to my dealer at no charge for an item that was still covered by warranty. Knowledge and professionalism is top notch! I will bring my car here time and time again but might not have to because they did such a good job! read more

Jerry and Leslie are amazing! I had several issues with my car and had to use them 3 different times (all for different issues.) They are knowledgable and never made me feel like they were taking advantage of me. It's was easy to schedule appointments with them and they were always on time and quick. Definitely will be using them for any other problems my car might have in the future. Thanks guys! read more

Leslie and Jerry came out and quickly fixed the problem in my truck. For a very affordable and honest rate since I had already gotten other quotes that were very expensive! Very nice and honest people. I would highly recommend them. Will be turning to Doc Brown'a auto for all of our family's car needs. Another plus is that they come to our house which is a plus since I have a toddler! I'm so happy I found this business. read more

Got the info off of FB and so many people recommended them. I gave them a try since they have free estimates. They are available evenings or weekends and come to you! Which is awesome when having kids compared to shops when waiting around to have you car checked is something i hated doing but I love tht they come to you. They were so nice and very professional and gave us a base quote. We booked with them in the next few days to fix our air conditioning and everything was done quick and we were able to pay with our card since they have a portable machine. Did I mention they fixed everything in my driveway while my kids were asleep! He will definitely be our only call if we ever need anything done! Very reasonable and cheaper then other shops I got quotes from. I definitely would recommend him to anyone! I've already referred him to a few family members. read more

I recently moved to Temecula and was trying to find someone to take care of my Mercedes as well as my other cars. I'm glad I found Doc Brown on Yelp. He replaced my window regulator on Mercedes and saved me money on parts and labor. He is very knowledgeable with German cars , and also diagnosed an ignition problem on my 50 year old Ford convertible. How nice it is to have found someone who knows what he's doing, is honest, saves you money,is pleasant to deal with and shows up at your door at your scheduled appointment time! I'll be calling Doc Brown for all my auto service and repairs read more

I don't even know where to start I was devastated in an underground parking garage I got ready to leave the ABC fluid in my car had drained out and I could not or did not want to start it for fear of causing more damage after much deliberation and contemplation finally had it towed to my house. Because none of the shops that I had called sounded like a place I wanted to take my car so frustrating I did not want to have to tow it all over the place to find a shop to diagnose and get the work done. And my desperate search for a mobile auto repair I found Doc Browns and called and talked to Leslie she was very patient and listened to me ramble on and on about my car LOL within an hour and a half they came to my house. Within 10 minutes Jerry had already told me and showed me what was wrong I got an estimate scheduled an appointment and came out and completed the work unbelievable Leslie and Jerry fantastic people extremely knowledgeable. I was very concerned because of the car that I have that they knew the car and what they were doing within the first five minutes of meeting them I knew I had made my choice no doubts they are a pleasure to work with they come to your home they are on time they are extremely reasonably priced and so unbelievabley knowledgeable they explained everything. everything is done at your home I can't praise them enough!!! I highly highly recommend them for ANY vehicle you may have. They will be the only people that will work on our vehicles!! my father and I thank you both Jerry and Leslie so so much for fixing Tim. read more

Absolutely wonderful. Had trouble with 1995 Ford F150 pickup. Wouldn't start off and on, Had a tune up but It evidently wasn't the problem. It decided decided to quit working parked in the Salem hospital parking lot, Called AAA they tried to jump start, didn't work and they did not have any diagnostic equipment and it couldn't be towed due to the 6ft9in ceiling. I found Doc on yelp the next day when I looked for a mobile mechanic. i called and he was able to come by in the evening which worked out well because the parking lot wasn't as crowded so he was able to park beside the truck. He came with a smile and ready to help with the frustrating problem. He was very familiar with the older Ford and it was exciting to see how he new what to check in order to isolate the problem. He found the culprit was an ignition control module. He got it running in a very short time. He was very thorough and I can't thank him enough! I highly recommend him. read more

You will be hard pressed to find a more reliable, trustworthy, honest, competent and reasonable auto repair service as Doc Brown's Auto. Jerry and Leslie have come to my house a couple of times recently to work on my old truck. One time it took until 9:00 p.m. to get the job done, but they didn't complain a bit. Thanks again for helping me out. I cannot recommend Doc Brown's Auto more highly. It is no wonder everyone gives them 5 stars. read more