I didn't actually go through with the inspection but the beginning process in which they provided…read morewith carfax and vehicle history report and any known issues with that model car gave me confidence that they would be thorough during the inspection process.

Really great having an inspection done remotely. Gave me a baseline to make sure I was looking at a…read moregood vehicle before I drove 200 miles to buy. Ultimately did not buy it but was money well spent.

I have a 1998 GMC truck, very low mileage, but seals get stiff and piddley problems arise. The…read morereplacement parts industry hasn't been holding the line on quality but Certified's mechanics are good at identifying when a bad part comes in. Very thorough repairs, service advisors are civil and explain things carefully, and they will drive you home and pick you up if you don't have an alternate ride. And for a two-bay shop, they were able to take me in very quickly, and did not keep the truck longer than one overnight. Nowadays, EVERY visit to a shop means a bill in high three figures, if not low four figures, and I have no way to calculate comparative economics. Certified is now my go-to repair shop. Preferred over AJ's and definitely over Power GMC.

Certified and I agree, Problem with door was not their…read morefault, went out of their way to fix it.

I love that when I first walked in to Trinity's I felt heard and respected. As a woman that is…read moregreat to find. From the front desk people to the owner, they truly went out of their way to explain everything, to stay in touch while working on my car and to deliver on what they promised. They even saved me $500 on an original request, my brakes, which they found didn't need to be done at all at that time. I highly recommend. Kind, fun and I trust them!

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.

Orion helped me dodge a huge bullet with a car I was thinking about buying. From what the…read moredealership told me about the car, and all the pictures of it online, it looked clean. The inspection told a very different story. Orion told me all the issues it had and gave it to me straight that the car itself was unsafe to even test drive in it's current state, as it had bits of metal showing in the oil among other major issues. I would've otherwise spent more money fixing the car than the car itself was worth had it not been for the knowledge I gained from the inspection. As for pricing goes, it is pretty competitive for the area, and with the background knowledge and passion he has for anything automotive-related, I don't think there is a better guy to have do a pre-purchase inspection for a used car in the Portland area.

When my (first and only) car got t-boned and totaled, I had no idea what to do. Predatory used car…read moredealerships and navigating insurance claims intimidate me. Thankfully, The Car Friend exists! I cannot recommend this Car Buying Coach Service highly enough. Orion helped me on every step of this complex process. If I didn't have his services, I probably would have bought an exact replacement for my old car. Instead, he: * listened to what I WANTED in a car (not just what I saw advertised) * introduced me to 8 newer models I didn't know existed * helped me navigate common Craigslist & used dealership scams * physically inspected the cars I fell in love with, and ultimately *helped me negotiate a great vehicle at an honest price that left both me and the seller feeling like we both won.

Adrian did a great job on a pre-purchase inspection and going over the report with me on the phone…read moreand answering any questions I had. The report itself was very detailed with pictures, and he noted anything that was amiss. As I had a short time frame, was important, he was able to go onsite to the dealer in Beaverton the next day, showing up punctually for the appointed time, and conducted a 2 hour inspection including a short road test as well.

I have written a review of Daniel's work 2 years ago, and want to renew it:…read more He has now inspected 5 used cars for me and my wife, and his work is thorough, quick, accurate, and completely reliable. He looked at one and called us and said "Walk away from this one", and told us in detail why. That call alone probably saved us thousands, and great inconvenience. He looked at another, told us exactly what was good and bad about it; we bought it; and he seems to have been entirely accurate. For details, see my 2019 review. We are *not* car people -- we have a very modest understanding of what to look at in buying a used car. But his work has made our decisions far more comfortable. I cannot recommend him too highly -- and this is based on 5 different inspections, over two years.

Outstanding service. Had car towed last second of thurs. Next business day, diagnosed. Fixed in 1/2…read moreof a day. Picked car up with out paying. Shop said to try it out over weekend and bring back if any issues. Pay on Monday if no issues. Had same initial problem 10 min after leaving shop. Took back Friday night. Left over weekend. Prob totally fixed by shop Monday by afternoon. No issues since. Very dependable shop, willing to extend final payment until things were totally fixed. Fast, friendly and reliable. They are a very trustworthy shop. Will not take my cars to any other shop.

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Tony is an excellent mechanic. Worked on my brakes that had issues and got the problem solved…read more He's very reliable and I would use him again!

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.

They took care of me and were always upfront. They are very knowledgeable and just awesome. She…read moreuses a towing company that will tow your car and put the tow bill in the total bill. Thanks Emily and Staff!!!

Close to my house, recently opened, thought we'd give it a try. Wife took car in for oil change,…read morewas up-sold $65 worth of "additives." Oil change cost over $150. They told us they found a problem with the transmission which might still be covered by Power Train warranty. 2019 vehicle so it wasn't, but took it to Gresham Ford. They did inspection, diagnostics, test drive and found zero problems. Thankfully Ford waived the $199 diagnostic fee, which was kind of them, otherwise it would have been a $350 oil change. Wanted to patronize a local business, but won't be going back.