I took my BMW X5 to Jackson's after rubbing the passenger side front quarter panel against a rock…read morewall. Larry got right to it. Give me a very fair quote. I left the car on the spot and it was done in two days. Not only did they fix the deep scratches, but he told me they found some other little flaws in the paint and took care of those as well. Great family business. I recommend going to them. Larry's a good guy and the shop did great work.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

I received the best customer service today ... Wyatt you're…read moreamazing. I'll be forever grateful thank you for your incredible dealership and the most amazing customer service , highly recommend five stars for sure.

Mackins was super helpful in getting my Tesla model x back to perfect condition. Originally I…read morethought I just needed a new bumper but they were able to help me with a new hood, bumper, a few other parts and work with my insurance to get it all squared away. Erik was a great point of contact. He communicated everything as the repairs progressed overall I am very satisfied with the work they did and I would recommend them.

I am lucky to have Potters Automotive in Silverton, just a short drive from my home. I love that…read moreJesse, the owner, answers the shop's phone and is usually there when I go in for my car's maintenance work. Even if I am just going in for an oil change, Jesse greets me and, if he has time, chit-chats for a bit. The service prices are as amazing as the quality of their work!

Fabulous shop! I was on my way home from a show in washington, back to california, when the…read moredreaded idiot light went on in my truck. Fortunately, it was Potter's to the rescue! They did a wonderful job of diagnostics, got the repair done, and me back on the road in 36 hours. Very happy with their work!

This is one of those shops that is so good people keep it secret so they can keep the place to…read morethemselves. I went and got my automatic transmission serviced, which they did very well and quickly. The service got rid of the symptoms I was getting, But Mike went further and took care of a loose fitting on the radiator for me as well. Outstanding! The people here love the cars they work on, it shows in the outstanding service and attention to detail. They also have a really cool and comfortable waiting room with vintage mercedes/BMW manuals and brochures, it's like a german car museum. Tank, their friendly dog, is a gentle good-natured old hound, and will make friends with you by the second day you're there. This is THE place to take your BMW, Mercedes, and Mini Cooper. Very pleased with this place, they have a repeat customer in me.

Disappointed is the best word I would use to describe my experiencing of utilizing this shop for an…read moreoverheating issue for my Subaru. They would rather go with what a customer suggests could be the problem vs doing the proper investigation, diagnostic testing or just general root-cause analysis. This tells me that the techs that work here either have limited experience with these types of issues or have not been provided the proper training to assess. Unless you just need an oil change or small parts replaced, take your business elsewhere. There's nothing Prestige about the service found here.

Absolutely an amazing shop, they truly care about the quality of their work. I had some upgrades…read moreinstalled, a SuperPro track bar, Steer Smarts Yeti tie rod and drag link, with a Falcon Nexus 2.1 steering stabilizer installed. I had to stagger the work because of some shipping issues, but the work was done so well, my alignment, the value of this work for me was off the charts. This is where I will be bringing my truck for all things related to their services.

Knowledgeable guys, friendly staff. They were able to squeeze me in on the only day I had off right…read morewhen I needed it done. The tire shop I wanted to get an alignment at had the technician that was going to do the job. Go home on emergency. I called RJ up. He said, let me see what I can do and I'll give you a call back in five minutes. He call me back in five minutes like he said he would and got me in. It was the fact that he said what he said, and he did what he did right after. 100 bucks for an alignment.

Went back 6 weeks later after getting some brake work done in early August. These guys did a great…read morejob on that repair so i brought my 4Runner back in for timing belt/water pump/cam/crank seal replacement. These guys took great care of me again and did a fantastic job. Phil at the front desk and the guys in the shop are on top of it and I will not be going any place other than Brothers. And yes, I know quality work when I see it. I spent 10 years at the dealership level in service, so I know. Very humble and trustworthy, a rare commodity in today's world.

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

Matt is an awesome and friendly guy. I took my week-old Ford Escape to a friend's farm and let it…read morebake in the 95-degree sun under a well-water sprinkler for a couple hours and got TERRIBLE hard water spots. He did an amazing job getting them out and applied a paint sealant so my idiot-self won't have to worry about country sprinklers too much for the rest of the summer. He did a really nice job and finished an hour earlier than he predicted! I saw a few leftover spots and he jumped right back up and redid the windshield for me right then and there. Thank you Matt, you earned two loyal customers today! Quality/personal service, fair prices, supporting a small business owned by a nice dude - what more could you ask for?

I was referred to SCA by a friend and was given a description of the various products they use. I…read moremade my appointment and there was no upselling for a more expensive product. My car was finished in 6 hours and I have already had a number of friends and neighbors ask me if I bought a new car!

These guys need some reviews. So we're adding ours. We went to them a few years back with my…read moreparents' car, which had "bumped" into some rocks near our cabin and scratched the fender area. In addition, part of the fender became lose and floppy (for lack of a better description). A Subaru dealer out of state wanted $2500 plus to repair. A local shop wanted $1500 to repair, if we didn't repaint all the scratches under the bumper area (caused by my elderly parents' diminishing driving skills). I took it to Salem Autobody on the reference of a mechanic I trusted. I told them them we could live with the scratches underneath, and what we most wanted was a fender that was attached well They asked me if I would leave it with authorization for them to spend up to $100 to get it attached right. I said sure. When i came back, they had it attached like new. The bill was under $10. Really: UNDER $10. When's the last time you heard of something like that? We've gone to them several times since. We've had paint work done and they are REALLY GOOD. They are honest and won't oversell you. We've worked with Matt. He's great. And the owner is the guy who gave us the bargain price to the fix to my parents' car. So our experience with everyone we've dealt with is five stars all around. We've dealt with other body shops in Salem (we've lived here for nearly 40 years). None of those others even comes close.

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.