I had been booted around by another large glass company who missed both appointments that were…read morescheduled at THIER times not mine. Customer service was so poor that I couldn't wait to get the job done to be rid of them. When they finally arrived at my residence late the installer was so rude that I just told him to leave. These folks were so pleasant from first phone call to completion of the job I was shocked after my previous experience. I have so much confidence in them that I'm going to have them do the glass work on my antique pickup!

I recommend speedy Glass on 13th St. in Salem very highly. Unfortunately, for us we had to use them…read moretwice within 40 days. We happen to get rock chips which required windshield replacement both times. They contacted my insurance for me and handed over the phone to answer a few questions. Justin, the branch manager was efficient, professional, and personable. Jasmine at the desk was also very helpful.

tony was prompt, friendly and efficient. we highly recommend this business!!…read morewe were traveling and needed a new windshield. He came to our hotel and replaced our windshield. thankyou

The windshield had a small leak while driving in rain on my Sprinter chassis motorhome. In…read moreinquiring about repair , other shops said the windshield would need to be replaced. Al said he could probably seal it . He got me in right away (I left it overnight) . When I picked it up I was surprised when he told me the work was guaranteed for five years . I was expecting maybe a year or two. Al was very friendly and accommodating , reasonably priced too . It appears to be a one man shop . I appreciate that too , as I was also an owner/ operator in my working days.

I have used them for all my auto glass needs. I highly recommend this company. Great customer…read moreservice and very friendly, helpful installers! James

We got a bad chip and called from the road. They got us in on their lunch hour. We genuinely…read moreappreciated their fast, professional and friendly service. We will definitely return in the future and highly recommend them. We were back on the road in no time

Replaced the rear window in my Rav4. Great process, great…read moreservice, great price. Good people to work with

I needed help fixing a window on my truck. He got it done as soon as possible…read more Nice attention to detail. Grateful for your support!

These guys did a first rate job and had the best prices. They were on time, polite and efficient…read more Highly recommend.

We were so impressed with this company! He told us if we have any issues with the window he will be…read moreright out to handle it. I called a major window repair company and it was twice as much. Guaranteed we will use and reccomend him in the future!

Bought a Hotwheel Chevy Camero, wonderful experience working with Danny Sullivan, from start to…read morefinish!!!!!

I was impressed with the service and quality of work done on the rock chip on my windshield, and…read morefor a reasonable price. I recommend them, and will use them again, if the issue arises again.

Just because the insurance company makes it easy to use safelite, you don't have to use it! Shop…read morearound. It took me like 15 min to find wuality work elsewhere. The customer service goes a long way, and this place is lacking that. What the heck happened to being polite. How is it that these gals behind the desk can have so much negative attitude. I'm over rudeness, I'll go to a shop out of town to be treated with respect. Like, it takes nothing to be nice. The one gal was polite, but the one sitting at the desks attitude just trumped even the nice gals niceness.

I booked my appointment through USAA. I arrived for my appointment and Alex assisted me within a…read morecouple minutes. He explained the process and length of time it would take. He kept me updated throughout the process and even called to let me know that he was about 10 minutes away from completion so I could walk back from the coffee shop. He was very thoughtful. He then covered all the details about the importance of care for the windshield over the first 48 hours. The street appearance of the shop isn't great, but the service and quality of the work was outstanding. ** Alex has an amazing voice with the tone and timber of a radio host or sports announcer.

I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

Dan was extremely knowledgeable and efficient. With 37 year's experience, he knows his stuff. He…read moreactually arrived before my appointment and got right down to business. He's friendly and didn't mind if watched to see how things were done. One of his big advantages is he makes "house calls" where the other two windshield replacement businesses in Grants Pass do not. If I could give him 10 stars, I would! Go with Dan if you ever need your windshield repaired or replaces.

From the owner: After 25 years in Grants Pass, we recently relocated to the Canby area. Now focusing exclusively on…read moremotor homes, Dan's 40 years of expertise will be sure to get the job done right at a reasonable price. Insurance claims will be processed with ease!

When you least expect it and don't know where to turn. My…read morebrand new BMW, drove for 10 min after we purchased it, I was hit by another driver. It shocked me to no end, but, we went and ran and checked out the other to make sure they were ok. Silver Creek had fixed my husband's pickup a few years ago and did an excellent job so I called them if I could have my car towed there and Lilly, who was so helpful and reassured me everything was going to be OK. They had my car for three weeks, and we would stop in for updates and they took such good care of us as well as my car. They got us a rental car and I had no worries. My car looks like new again. The details of everything needing inspected was and more. We would highly recommend this family run business who are very professional and friendly. This is something that you don't find much of anymore. Thank you Bob and your family

We have had body work done on our Toyota Sienna and were very happy with their work. The estimator…read morecarefully reviewed the damage gave us a fair price. They then worked with our insurance to cover the costs. The work was done on schedule, with attention to detail and without the need for any follow ups. Good communiication and easy to work with. Would highly recommend Silver Creek Auto Body to anyone needing body work.