They got my car in fast and fast service. They were so amazing on communication always gave me…read moreupdates via message and calls on my car. They did exactly what they said when saying my car would look brand new and yes it indeed did when I got it back. I give this place a huge shout out they will take care of you and you're car here if you been in a car accident they will make you car look like it came brand new from the dealer ship. I went to a bunch of caliber collison when I got in an accident and didn't get service like I did from this place. Huge thank you to roman and his team! The photos: The accident, them repairing, and the finish product

Worst experience ever. From the front desk to the GM. Communication is horrible! Took my vehicle…read morein for repairs and when they said it was ready it wasn't. Had to take it back. Then Donnie(Gm) said they had to redo the work they had done. More time down. Finally get it back, it's not done. Had to take it back AGAIN for the clearness bra, THEY took it to S Salem to an outside source, THEY called and said there was no Appointment made. So we drove almost a hour away to pickup my truck, only to find mud all over the of the truck. Caliber Collision didn't even call me to tell me there was no appointment. So we AGAIN had to drive a hour away to get the work done and of course drive back to pick it up. After countless trips back and forth my vehicle STILL is not up to par but there's not a chance in hell I would take back to them. I'll pay out of pocket somewhere else and hopefully recoup in court.

Unfortunately because Of no fault of mine, I've had to bring…read moremy car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle

what kind of collision center is this? Called and spoke with Jesus, asked if they work with a…read morecertain insurance company after I was hit while parked. He told me they didn't. Asked if they were willing to work off their estimate and he said they wouldn't. I asked, if I paid oop and he said they still wouldn't work on the car. what kind of collision center is this that doesn't want any type of business. Stunned! Don't go here as they don't value any type of business.

Gear and Body Shop is the best! Dmytro kept in contact with me while my car was being repaired. The…read moreprice was better than other shops in town and the service was superb. When I was struggling to pick my car up, he offered to drop it off at my house!!! Then I forgot to offer a tip and he refused to let me pay for driving all the way to my house to drop it off. What a kind person! My car looks perfect. Thank you so much, Dmytro!

Gear and Body did a fantastic job with my car. They were the best quote I got and very…read morecommunicative. I will recommend Gear and Body to my family and friends. Great business!

They were professional. My car took a little longer than they expected but it was because of the…read moreinsurance company, not them. You can't even tell my car was hit. They matched the color perfectly. I give them 5 stars. Hopefully I will never have to use them again but if needed I will definitely be back. Great job.

They are a professional organisation. I found them very efficient and helpful and they did a great…read morejob on my car worked with my insurance company so I had no out of pocket expense. They coordinated with Enterprise to get me a rental car. A stressful situation made manageable by Dabler.

We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

OVERPRICED! My husband and I share a driveway with our neighbor. We were backing out at the same…read moretime and she stopped and honked and my husband then stopped, just bumping her car, leaving 3 scratches, about an inch and a half long each on her bumper, barely visible unless one got up very close - no dent whatsoever. We told her we would pay for the repair out of pocket. She took it to Jackson's Auto Body and the cost was $1700 to repaint the bumper. This is a hugely inflated price compared to the average cost of repainting a bumper in Salem. Maybe they took advantage of her because they knew someone else was paying? It was an extremely low impact incident, one car going 5 miles an hour and the other standing still and they convinced her that among other things, they needed to go through a technical process to check the frame for distortion from the collision. Sounds like taking advantage of a woman customer who may not be as confident in dealing with a repair shop to me. You can get a much better deal in Salem by shopping around. Avoid this place and get quotes elsewhere!!! (Actually, I just double checked and the price was closer to $1800)

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Took longer than I expected but the end job was outstanding,thanks to John and crew my mistake was…read morefixed. I would recommend 100%.

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.

I was referred to SCA by a friend and was given a description of the various products they use. I…read moremade my appointment and there was no upselling for a more expensive product. My car was finished in 6 hours and I have already had a number of friends and neighbors ask me if I bought a new car!

Update 6-20-22: SCA Detailing continue to support their work. I would recommend this shop to anyone!read more