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    Capitol Collision Center

    2.9 (11 reviews)
    Closed Closed

    Services - Capitol Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Capitol Collision Center Photos

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    Recommended Reviews - Capitol Collision Center

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    2 months ago

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    3 years ago

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    2 years ago

    Did a poor job, damaged my car blaming me for the car that took more than two weeks longer, stay away

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    Jackson's Body Shop - untitled

    Jackson's Body Shop

    (17 reviews)

    We just had my husband's handicapped van repaired here and they did such an awesome job! He was…read morestuck home until it was repaired. They fixed it in 3 DAYS because they knew how dependent he was on his van! The workmanship was exceptional! They were so friendly and helpful. We cannot recommend them any higher! Take your car to them, you won't be sorry!

    OVERPRICED! My husband and I share a driveway with our neighbor. We were backing out at the same…read moretime and she stopped and honked and my husband then stopped, just bumping her car, leaving 3 scratches, about an inch and a half long each on her bumper, barely visible unless one got up very close - no dent whatsoever. We told her we would pay for the repair out of pocket. She took it to Jackson's Auto Body and the cost was $1700 to repaint the bumper. This is a hugely inflated price compared to the average cost of repainting a bumper in Salem. Maybe they took advantage of her because they knew someone else was paying? It was an extremely low impact incident, one car going 5 miles an hour and the other standing still and they convinced her that among other things, they needed to go through a technical process to check the frame for distortion from the collision. Sounds like taking advantage of a woman customer who may not be as confident in dealing with a repair shop to me. You can get a much better deal in Salem by shopping around. Avoid this place and get quotes elsewhere!!! (Actually, I just double checked and the price was closer to $1800)

    Caliber Collision

    Caliber Collision

    (11 reviews)

    This was after the repairs were "done" they instead of fixing my car they created more damage. I…read morementioned it to the manager and he just shrugged his shoulder. I told my insurance (allstate) that i was concerned that they would do more damage. They said the district manager will look after your car and everything will be great. The last photo is "everything great" and "watched over". So if you go here you WILL get more damage done than repairs. This was on hoyt st I got hit two times in the a day. So I had 2 repairs at the same time. Before i went my driver window worked. After it didn't work. (They tried to say preexisting) I had pictures of it working AT the accident, they also made my key not work in the door. And i had rear damage. They didn't do the back bumper correctly. It wiggled and was soft. When I inspected it more they forgot a shock exorbitant in the bumper. I went back and the general manager said my 2014 car was so new nissan says it's not needed anymore. So my car is so old the window wont work but so new they are changing things? I went to nissan of salem to check. There have been no changes to the bumper and it's a safety thing. So I was lied to about the safety of my car. This was lewis st. This all happened in a 2 month period.

    Autumn was awesome! Very friendly and professional! we have worked with Caliber Collision in…read moreSouthern California before moving to Oregon 6 years ago. We were so happy to find Caliber is here in Oregon and is just as great here as they are in Southern California.

    Action Auto Body - They slopped some goop on the interior of the cab near the hood release. They never addressed how or if they were going to remove it.

    Action Auto Body

    (11 reviews)

    I scratched four of the lower panel doors on my motor home. I took them to Action for repair and…read morepainting. Joe gave me an estimate and said it would be done in a week or so .Joe did a great job repairing the dent/scratch and blending the colors. Joe was able to meet both the price estimate and when it would be completed. I will be using them again!

    What you are about to read is true. I brought my truck in for collision repairs and left deeply…read moredisappointed, disturbed, and shocked by this shop's extreme negligence and absurd behavior. When I first brought the truck in so they could look at it he told me he could do the repair at the amount insurance was offering and said he "doesn't like painting over dents," which gave me confidence the panel would be repaired without dents. After nearly three weeks, the truck came back with sloppy work: Eight areas of visible debris and pinholes in the paint, a visible dent, one trim piece scuffed, tape left on two different areas, and an area that looks like rust wasn't properly prepped before painting. I brought it back to discuss the issues. The owner agreed to a repaint and even said, "I'm surprised you didn't bring it back sooner," suggesting he already knew the work was bad. He also said fixing the dent would be another $300. That's odd since he implied he would repair all of the dents when I first brought the truck in. On the day scheduled for the repaint, I unfortunately had to decline to pay the extra $300 for the dent repair since I already spent $500 and didn't want to put more money into it. I think that made him angry even though he said that was optional. I still expected the other defects to be fixed. While we spoke, he rubbed an abrasive pad across the painted panel as a demonstration leaving about two feet of visible scratches. I then pointed out several repair problems, including a small rust spot that looked like rust in that area had been painted over, and I said in a half joking way, "This spot bothers me for some reason." I was trying to keep the conversation light because I was sensing he was getting angry. He then replied with some insults: "I think a lot of things bother you," accused me of "trying to get free stuff," and said he'd "paint the rust spot if he had enough paint." I was shocked but kept my comments to myself at that point. I left to take the bus home. As I walked, his "enough paint" remark was irritating me, so I returned to the office to clarify what he meant. As we were discussing the situation the receptionist suggested I take my keys and reschedule after things cooled down. I agreed and walked to my truck to leave. As I was leaving, the owner came outside and asked why I was leaving. I told him it was because of what he said. He instantly became extremely angry, told me to "get out of here!" and threatened to punch me in the face. I left and later filed a police report due to that violent threat. Their website states "All our paint services are backed by warranties ranging from limited to lifetime," and that they "take pride in customer satisfaction." I have tried to contact them several times about honoring that warranty and have received no response. I emailed photos of the multiple repair defects to them afterward, asking how they would fix them and received no response. Poor workmanship, insulting comments, and violent threats toward a customer. Avoid this shop at all costs if you value your vehicle and your personal safety.

    Capital Collision

    Capital Collision

    (2 reviews)

    Totally awesome job fixing my Subaru Forrester replaced hold back and front quarter panel and looks…read morejust like new nothing ever happened to. It did a great job including the hitch that I had gotten custom from Subaru when I bought the car.

    I recently got smashed into 12 hours after I bought my new car. I've worked my butt off to finally…read moreafford something that wasn't more then 10 years old. My mother recommended this place because they fixed he tail end recently and did a good job. Her repairs ruffly costed 1,000 but mine was over 5,000. My hole right side was damaged. Anyways, they called me when it was "ready" to pick up. Unfortunately though it wasn't done. They didn't fix the back bumper, they didn't fix the passenger window or the door handle that had a huge deep scratch in it. When I started walking around my car I noticed some new dents and scratches as well. There was a dent on the left side and my driver's side mirror has paint and scratches on it. Someone else had hit something on the left side. I told them that it wasn't finished and now there were some new marks. They apologized and blamed Geico for not giving them the "OK". I took the rental back and called Geico. They informed me that they only OK what they send them. They never got anything saying that any of that needed fixed. So I basically got the she said he said run around. I finally got my car back yesterday, it was there for a month. They didn't fix the mirror and the pant job is horrible. Bubbles everywhere and you can see where they smeared the pant next to my passenger door. I will never go there again and I would definitely never recommend it to anyone! The only reason I give it 2 stars is because of the two people that are there and caught in the middle and we're kind to me. Other then that it's definitely a 1 star kinda place. PS- I also found a black sharpie in my back seat, my car is black, very sketchy...

    Capitol Collision Center - bodyshops - Updated May 2026

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