I had a fender bender and took my car to Caliber Collision to get it repaired. My car got repaired in timely fashion, speedy service and excellenct customer service. Highly recommended. read more

I cannot recommend this business enough. I was the victim of a hit and run fender bender that the LAPD never pursued, so was a bit grouchy going into the shop, but Ali and his crew were utterly professional, patient and kind. They started repairs on my car at the beginning of the holiday break and were ready, willing and able to get it back to me quickly so that I never had to rent a car to start driving my kids' carpool when school starts back up. They finished the car before New Years, it looks fantastic outside and underneath, didn't cost too much, and they even vacuumed and cleaned the interior as well. Spectacular...so helpful! read more

Great experience! Jaime was especially helpful and explained the process of repairs thoroughly. He kept me informed of the progress of my car and was very professional. read more

Greg from Caliber was absolutely amazing. He recognized how much I love my car and I know he took great pains to take care of it. He called and texted on a regular basis. He went the extra mile to make sure that the car drove well after it was finished and took it for an alignment to be on the safe side. In addition they ordered a couple of parts that I wanted replaced that weren't part of the accident and only charged me for the part, they did the labor for free. Had an amazing experience with Caliber. Thank you Greg. You rock read more

Awesome place to get your car fixed! Excellent customer service. Reliable and honest!State farm approved place!

Joe at caliber collision was very professional. As a team, they worked to bring my converted van back to life. It did take a while, as it was a complicated rebuild with lots of needed parts. However, the results appear to be good and communication was pretty easy. read more

I'm beyond impressed with this caliber collision location. From the moment my car was dropped off to the moment I picked up the car it was such an easy process. They went above and beyond in providing me updates of my vehicle. Accidents are stressful enough so happy that they made the process headache free. The best part was that they had my car ready before the expected completion date. So happy that I selected this location. Thank you!! read more

I have been here before and Jesse always takes the best care of me. It's been a fun year of accidents for me. My Mercedes was repaired to pristine condition and I was updated via text thru every step of the way. I never had to wonder what the status of my repairs were. I'll come back to you guys if I have to, but I honestly hope I never see you again ;) read more

So professional, communication was consistent and on point - as anyone can attest during stressful situations supreme customer service is a life saver. The workmanship is superb!!! read more

My car was backed into on the street in a bit and run. I took my car in and Jesse took great care of me. My car is looking better than ever and I can't wait to drive it again! read more

I brought my 2015 Kia Rio to this Caliber Collision location on Sherman Way hoping it was better than my last horrible experience I had at a different Caliber Collision location on Reseda Blvd. The service I received this time and then overall experience was like night and day from the time before. The female receptionist was extremely friendly and very accommodating. She made sure I understood everything before I signed it, called the rental car location for me to get a courtesy shuttle for me and always had a smile on her face, which was refreshing. While my car was in the shop, I was kept in the loop about the progress of my vehicle's repairs via daily texts from the shop. Orlando was my technician who was also very nice, knowledgeable and accommodating. He reached out to me when he found some additional work needed to be done to get my approval, rather than just doing the additional repairs without my consent (like the last experience I had at the Reseda location). They didn't have the type of tape my car needed, but they had a similar one. So instead of having two mismatched tapes going around the body of my car, they replace all the tape on my car for no additional charge. And I was advised that my car would be ready 5/22 and it was done two days early, which was awesome. The Reseda location of this franchise could learn a thing or ten from the Sherman Way location --- first and foremost being decent customer service and professionalism. I highly recommend this body shop. Trust me, you will not be disappointed with the pricing, work they do and customer service. read more

See all

Very impressed with the services I received here. Vince was a great help with dealing with the insurance and coordinating my services to get completed in a timely manner. I would come back again ! read more

I'm TOTALLY PLEASED with the work and speed Caliber Collision did on my car. I also asked David to get my car detailed and that was exceptional as well. David J. read more

Came to caliber collision to get my trunk fixed and they were quick and helpful. Would definitely come again.

Best service. I am a satisfied customer. I am glad I came to this caliber and collision. My car looks much better than when it left the dealer thank you, Jesse and thank you Wendy for guiding me through this process. read more

Caliber Collision in Winnetka was recommended to me by a family member. I was involved in a collision and needed my car fixed. So I decided to try them out as I haven't been happy with other shops in the area. I spoke to David Gomez when I came to the shop. He walked me threw the process that would be conducted to make sure my car would be back to its original look. I decided to leave my car to get repairs done. Apparently there were extra cost to the repairs, but I didn't have to worry about anything, David took care of it with the adjuster and got my car fixed. When I picked up my car i was shocked to see how they brought the life back to my car. They did an amazing job!!! I was completely satisfied with the customer service and the work done on my car. I will definitely recommend this place to family and friends!! Thanks David and Caliber Collision!! Definitely 5 Stars read more

See all

I would like to recommend caliber collision to anyone with an auto repair. I recently was rear ended and caliber took care of my bumper. Did a great job guys thank you for your time and attention. read more

It's rare in today's world to find a service that delivers excellence on all levels. Caliber, in Winnetka, is that rare jewel. Fom the first time I contacted them on the phone, to when I picked up my car, their customer care was job #1. I can see why my insurance company recommends them so highly. Caliber did an amazing job restoring my car after it was hit by a careless driver. The job was done quickly and more importantly done right. They are an honest company that far exceeds your expectations. They update you daily which is unheard of in this industry. Just a great group of people performing an excellent service. read more

Orlando and Jesse were so easy to work with! Finally found a body shop that I can trust in L.A. - this is a must when you live in this city! My car was repaired earlier than expected and it was beautifully waxed and detailed (what a bonus) - it looked better than when I dropped it off! Thank you all so much and I'll certainly recommend this shop to everyone I know. read more

Had my car repaired here after a minor crash. The repair was fast and when we got the car back it was cleaned inside and out. The customer service is exceptional! I have not ever been to a body shop that puts so much attention and care not only into the vehicle repairs but also their customers. Thank you David and Orlando !!! read more

This place does not want business!! I first stopped at the Reseda location and they seemed so annoyed by me just wanting an estimate . "So you want us to just look at it and give you a price?" Yeah morons!! They're all just sitting around and couldn't be bothered to get up . I thought, maybe it's just this location...wrong! I also went to the Sherman Way location. I walk in, three dudes just watching youtube videos. Only one person there can give an estimate but of course he's too busy. They take some picture and say they'll get back to be . 4 days later...nothing. I'm assuming all these guys are independently wealthy and don't actually need the money or something ?? Don't bother with these people and go somewhere else!! read more

Thank you to this team for fixing the damages on my car! They were very attentive and made sure I knew what they were fixing and the exact cost. They followed up with me after they examined the problems so make sure I knew what was wrong. Sent me updates and was quick with getting the car back to me. Thank you! read more

Caliber Collision went above and beyond my expectations. My Truck was cleaned, vacuumed and polished up when I picked it up. They were very professional and did a very nice job. I would highly recommend taking your vehicle to any location especially the one located in Winnetka California. Located on the Northwest corner of Corbin and Sherman way. Keep up the amazing work!! Spencer Owen read more

This location is an approved shop for my insurance so I stoped by in the morning to see if I could get an estimate. Was told that I couldn't get an appointment for an estimate today. It's really simple but rep didn't care what the issue was just seemed like she only had the option to schedule an estimate. Business must be really good, I'll go somewhere else read more

I had a stress-free and pleasant experience with Caliber Collision Winnetka ! David , kept closely in touch throughout the whole repair process, my car was completed before target date!!.Excelente customer service, friendly staff, clean facilities. I highly recommend without any reservations. read more

I was recently in an accident and chose Caliber on Sherman Way since it was a State Farm preferred provider and I am so happy that I did. The staff was so friendly and even drove me to Enterprise when Hertz failed to meet me at the shop. My car was ready a whole week earlier than estimated and looked beautiful. They definitely take providing customer service seriously and do amazing work. I have already begun referring people. I will definitely be back. read more

Took my car to Caliber to get repaired after minor accident. Caliber took car of the damage and delivered me back a freshly washed repaired vehicle, explained what they repaired and tested before I left..went the extra mile... sense I was driving a vehicle at the time, followed me home so I could take my car home and drive him back. Great customer service and awareness!! Thanks for making me feel welcome guy! read more

David and his crew took great care of my car. My Toyota Rav 4 needed some body work and they completed it on time and it looks brand new. On a 2nd occasion I needed the windshield replaced, and again they were very professional and did great work. They were friendly and communicated updates on my car's status throughout the process. read more

Caliber Collision on Sherman Way in Winnetka is very reliable and efficient. Vince, the general manager was extremely helpful and communicated thoroughly in a timely and efficient manner about my vehicles repairs and his team are well trained in their duties to mechanics/repairs due to the accident caused on my car. I was very pleased with the overall experience here and would recommend service by this provider. They even cleaned my car!! read more

I had an amazing experience thanks to Vince and Wendy. I booked an appointment, obtained a timely and reasonable estimate, and authorized repairs. I was kept informed throughout the process in addition to receiving an estimated completion date. Repairs were completed EARLIER than promised. I highly recommend this shop. The customer service went above and beyond! read more

Vince was super attentive and great with communicating with updates regarding my car. They even had my car finished before the original promised date. 10/10 recommend friendly staff & good work, my car looks good as new. Thanks Vince & Team! read more

STAY AWAY!, I repeat STAY AWAY!!!, i don't know who has left these positive reviews maybe their friends and family, because I ignored a previous negative post, I learned to regret that decision, nearly two months and vehicle is not ready, i had to reach out numerous times to get information from them and get insurance company involved, possibly as retaliation for that they give me a vehicle that stalled on me on a highway, putting my family's life at risk because as stated by Vince they gave me a vehicle without oil where the repair was done. To make matters worse! accessories tend to go missing and when you take vehicle for it,another accessory goes missing and they charge insurance for accessories that were already there to begin with. Please don't reach out to me Caliber rep, i don't care for contact, it's like toddlers are running the show here. You've been advised read more

Vince and his team did excellent work repairing paint damage on my car. I brought the car in for a quote and was happy with the customer service, affordable pricing, and quick turnaround time to complete the job. I appreciated the consistent status updates throughout the process. My car was ready 1 day earlier than originally scheduled. The quality of work was outstanding and I will be recommending Caliber Collision to family and friends for any repair needs! read more

This was our first time using Caliber Collision on Sherman Way in Winnetka and we were very impressed. Our car had been side-swiped and had extensive damage to all the side panels on the passenger side and also had rear axle damage. We picked up our car today and it looks amazing. They kept us appraised of how the work was going during the entire time they had our car. They were very courteous, professional and responsive to our questions. Hopefully we won't be involved in an accident again, but if it does happen, we will not hesitate to use them. read more

I appreciate the attention to detail and professionalism from everyone at this body shop. I was treated well and they went above and beyond what was necessary to make sure I got quality service and repairs! Highly recommend! read more

Was recommended here by my insurance after a small accident, and after coming here i can gladly say i will be doing all accident coverage through them. Fast turn around and great communication. Definitely recommend for all car repairs! read more

Brought my car in on Monday for repairs, I was referred by my insurance. The young lady that set up my appointment was very friendly and helpful. Everything went super smoothly, insurance took care of everything and Caliber Collision had my car ready to go by the end of the week. Very impressed with the service. Special thanks to Orlando for being courteous and providing excellent service. Highly recommend Caliber. read more

Used this body shop at the recommendation of my insurance company. The quality of the work done isn't impeccable, you can see flaws in the work done but I still give them a four star rating because customer service is great. Orlando is a kind, knowledgable and communicative person who is helpful and reliable. He will combat any issue that you may have to make sure you are happy. read more

I dropped my car off a week ago for repairs and it looks like a brand new car. I am so happy with the final results. Vince and his team were amazing, they made the process so quick and easy. I would definitely recommend this shop. read more

Best service, super clean! Finished the job same day and even gave me a free polish wax!