Precision Auto Body is a factory trained automotive body repair center. They will repair your vehicle back to factory standards. If your vehicle was damaged and is now being repaired. Advocate for yourself and make your insurance company aware of your expectations so they can work with your shop of choice. The consumer needs to understand that there are situations that a body shop can't control like getting an insurance approval for hidden or additional damages. Some insurance companies are not quick to respond to a body shops requested additional inspections creating delays for the shop and the consumer. These situations are unfortunate but not the body shops fault. The body shop and the insurance company have guidelines to follow that sometimes don't align causing misunderstandings that the consumer doesn't understand. There are part delays, hidden damages, approval delays. Unrelated damages or paint concerns that a body shop needs to deal with and a consumer will not understand. The consumer at times blames the body shop for excessive cost but what they need to understand is it not cheap to repair a vehicle back to factory standards. The insurance company and the body shop do the best they can to work together. The consumer just needs to ask questions, stay informed on the repair process and allow the process to proceed. If the consumer is renting a vehicle during the repair process. They should stay within their budget or policy limits. Don't over rent then be upset that your rental coverage is expired and the repair process is still underway. read more

Precision Auto Body - Porsche Blk/Blk Baby..... - Body Shops Near Me - Reseda, California

I have been going there for years to have my BMW repaired, My go to guy was Bill, heard they let him go a few years ago, all new people there and the new owner was not very helpful, car went in for a fender dent, did not come out for 5 weeks, never going back read more

I heard from this place through my service provider at Porsche and I'm actually happy they told me about Precision Auto body. I came in three weeks ago showed them what needed to be replace on my car doors, which was fading away really bad from the sun. I had the pleasure to work with Juan, and he was very nice and easy going. Very good customer service that made me feel comfortable having Precision work on my car. They saw the problem and said that they could fix the issue and with good costs. New parts and fixed perfectly with a fair price. I was able to order my parts and when they came in, I could make an appointment to get the job done. However, I did had to call my self to see if parts was in, but they gave me a day to come in the next few days. I brought it in today and was very pleased. I brought my car in around 8:30 and it was finished by 4:30pm. Though I had to end up paying more than expected because they had more labor to do because of the bolts, but it was ok because once my car was complete it was very good quality and value. Once I picked up my car it look as if I had a brand new car, it was perfect! My car was shining and I was very impressed. Overall, I will def come back FOR SURE! I like how they have professionalism, class, and quaint sitting area that is clean. Despite the fact of me having to call on my own was ok because it is what it is, and the costs of more labor at last minute, which was not anyones fault, it was just my car being tricky and different in order to complete the job. Further, bring your car here to get fixed! I was very satisfied! read more

Precision Auto Body - Looks brand new :) - Body Shops Near Me - Reseda, California

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Took my 2018 Tesla Model X here after a small incident while I was in town. The team--Julia, Karo, Ruben, and Luis--took great care of me. They replaced the rear spoiler and did a solid job. I really appreciated how responsive they were and how smooth the whole process went. Turnaround was about two weeks, which was faster than I expected due to parts availability. Overall, great experience. I'll definitely be coming back and recommending them to family and friends. read more

Perhaps Precision does good work. I don't know. I didn't get far enough to find out. I got as far as their estimator Sara (Sarah?). If you want truly lousy service, ask for her - if you insist on going there. She will not disappoint. Since Sara has starred negatively on Yelp before, it suggests that issues at Precision are not just skin deep. I brought my car in for repair. Sara advised that she has to contact the manufacturer for parts availability. She said she'd get back to me. She didn't. I called and left a message for her to call me. She didn't. Almost a whole month, after my visit she called and told me she has the information she needed. Right. The car had already been repaired by the time she called. All Pro Collision on Ventura Blvd. in Tarzana. (They did an excellent job). It took them a few days to get the parts and while they were waiting they completed the bodywork and paint. And, by the way, they twice called me to provide updates while the car was in their shop. Aside from losing my business, and losing money for the repair shop, (and getting this review), calling as promised and calling back when a message is left for you is a matter of nominal respect and good old courtesy. I guess Sara missed that class. read more

Someone rear ended me and I went to Precise auto body. They did an amazing job with my Honda pilot. Even though the insurance company was giving me a hard time, they helped me with a rental that the insurance company was giving me a hard time with. Great service, great value. 100% quality service! If you're in need of a body shop, this is definitely the best option for you. read more

I have had to bring my Porsche there twice now. The first time, I assumed my car was totaled, but they worked nothing less than magic and ... poof ... my car was like new. The second visit was more minor, but they performed magic again. I cannot recommend this shop more highly if you love your car and want it back to new. They do amazing work. read more

Do not take your car to Precision Auto Body. They are too expensive and take too long to get the repair done. I was not impress with the quality of the repairs. They promised me a 3 weeks job turned into a 2 months disappointments. I will never take my car back to this place ever again. read more

Ten out of ten! I would highly recommend. When you get into a car accident nothing is worse. You feel displaced and annoyed. Precision understood what I was going through, kept me informed, and delivered my car back in record time. Sara was fabulous through the entire process. Thanks so much. read more

The repair cost doesn't justify the severity of the accident as you charged my insurance 4500 for the headland that looks undamaged in the pic. I let people be judge. Instead of coming up with excuses you should own up to your delays and accommodate you clients better. read more

Precision Auto Body - My car was there for 2 months for this minor accident - Body Shops Near Me - Reseda, California

I had a front hood paint job and buffering due to a tree landed it it the whole experience was great! Everyone was very nice! Very welcoming and non judgmental. This is important to me now a days. The two reception ladies were very kind and welcoming as well. The fix-up took about 9 days and they (Scott) kept me updated every step of the way! They drove me to my rental car place as well- which was very convenient! The driver was super nice and friendly as well! They did an amazing job !! My car is bright, shiny and new! They even deep cleaned my whole entire car, which was extremely messy and dirty so, I thank les them extra for that!! I highly recommend this auto repair shop!! read more

Precision Auto Body - The dead tree that fell on my car - Body Shops Near Me - Reseda, California

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Excellent service all around with my 2021 BMW X5. I had good peace of mind to know I was dealing with a high quality shop that has the experience and knows how to expedite the process. Great service, and great communication from all of the staff. Thank you! read more

DISHONEST! I got a quote from them to repair my car. I told them I would be a cash paying customer and that they were not to deal with the insurance company of the lady who hit my car. Farmer's Insurance was specifying non-BMW parts. I reminded them several times but instead of honoring my wishes, they agreed to Farmer's rates and non-BMW parts. DISHONEST! read more

I was referred here by two friends and really wanted to like this place. The receptionist was great. However Sara has been unresponsive and confusing. The last things you want to deal with when your precious car is in need of repair! She gave me bad advice in dealing with my insurance company so now they've lowballed me. This may do good work here, but I would recommend going somewhere else. read more

Amazing experience. Tony, Cesar and his team are just amazing. Incredibly patient, responsive, and really just so easy to deal with. They were precisely what we needed. read more

Horrible service. They told me my car would take 6 weeks and it took nearly 3 months for the repair. They also did a very poor job and I had to take it back to correct it (there is no quality control), which took even longer. They only wanted the job and promised it all and then delivered on less than half - they do not care about their customers, nor their cars. The rep never once called or emailed me, I had to check in again and again, with promises made and never kept. The manager was no better. I informed my insurance company regarding all of this. HIGHLY suggest you consider another shop. read more

Great over all services, my car was great looking " Thanks again " ... Appreciate all you did for us " . Would highly recommend.. read more

First, I'd like to say Gabriel and his team are beyond professional. When I arrived to pick up my car, it looked better than when I bought it off the dealership. Their staff, from reception to the detailers have treated me amazing and all have been extremely friendly. My Audi A4 was hit on the rear driver side, braking the taillight, the bottom reflector, and damaged my bumper and side fender. I called Audi Calabasas and they recommended Precision, as they are Audi certified. Allstate provided their estimate and low balled all repairs, but Gabe and team took care of every issue with the new estimate and handled all my insurance communications. They completely went above all to make sure I didn't have any extra stress. It's hard to express tone over text, but oh my god I'm so happy right now! They washed, waxed and detailed my car... and now I'm probably going to have a photo shoot later. Thank you Gabriel, and thank you to the rest of the precision team! 10/10 read more

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I just picked up my vehicle today from the shop. Overall they did a good job on my truck. My review is going based on the Customer service , Jose was the person in charge on my process. He did tell my husband it would take 6-7 weeks for my truck to be ready Yet again when I called he said he would have it ready by the 5th week , then he extended it by the 17th and said he would give me a call to let me know if he would have it ready or not I never received a call or any sort of update unless I personally called. I ended up paying an extra 2 1/2 weeks for my rental since they couldn't make up their mind of when they would have my vehicle ready. Will be my last time coming here, I wouldn't recommend this shop due to the lack of communication and poor service . read more

I took my 2009 BMW 328 Sports Coupe there to have my rocker panel repainted. The panel had been painted by Bob Smith BMW before I purchased the car. Bob Smith had done a terrible job. Precision gave me a fair price and told me it would be done in about 4 days. Short story short, they did a perfect job on time. I will go back there for any future paint and body needs. Avoid buying a car at Bob Smith! Their clean Car Fax failed to disclose paint work on passenger side and rear bumper. read more

Precision took very good car of my Lexus . Great communication. I totally recommend them .

I was referred to PAB from an employee at Bob Smith Mini and could not be happier with the recommendation. I had initially reached out to Juan via email and he got back to me very quickly, despite the fact that he was out of the office, at the time. The whole process was really simple, no issues. When I picked up my car, it looked like when I first bought it and was very clean on the inside as well. Would definitely recommend! read more

Amazing, professional staff with attention to detail. With two separate collisions they Never failed to keep me abreast of my vehicle status. Jose thank you very much... you are an asset to Precision Auto Body. read more

Robert offered to do free work, anybody that does that can be trusted. Did a great job and restored my car to brand new. He didn't take any shortcuts. read more

They are great and do a perfect job They just take a little longer than I like Our family goes there for years read more

I had my Porsche Macan repaired at Precision, they fixed the rear quarter panel and replaced the bumper cover. The paint work was excellent and so was the service, I recommend them and will definitely go back! read more

Pick up my car today, o will have to say Ray and his team do a fabulous job. The extra time it took was well worth the superb job they did. My cars it like a brand new car. The quality of work is second to none. read more

They are AMAZING. They completely fixed and detailed my car at the end. My car looks better than it did when I first got it!! Communication is amazing and they take care of everything for you. They really are the best! read more

Highly recommended. Very professional and extremely curious customer service. Car ( Brand New Porsche ) was repaired to showroom quality. Juan was an amazing customer service rep and the front desk were super friendly. Can't say enough. read more

Wow! Just got my car back from Precision Auto Body and it's like I never got into an accident. Shout out to Jose Z. and his team. This is the best experience I've had with a body shop. From filing the claim, to getting an estimate, to getting a supplement, to doing the actual repairs, and then getting the keys back in my hands -- every step and everything in between was a smooth and pleasant experience. If I get into another accident (hope not!) or just need body repairs, I'm coming back to Precision Auto Body. Thank you! read more

My Audi A4 S-Line got side wiped on the entire left side. 'Precision Auto Body' is a certified Auto Body Shop for Audi and other European vehicles. Once I picked up the car it looks as if you are driving off the 'Show Room' with a new car. They advised the car will take two weeks to repair and they had the care ready less then two weeks. Gabriel is it excellent professional Service Advisor who went over peace by peace the cost to repair the damage. He didn't over price me or stick any additional charges to make extra money. He will advise what the cost is and no surprises. He is friendly and to the point and will not waste your time. 'Precision Auto Body' is a 'TOP GUN' in repairing body work on your car. read more

I recently brought in my Porsche under an insurance claim to repair the rear bumper. While they were at I paid out of pocket to fix the front spoiler. When I picked up the car there was a couple of small issues that were promptly addressed and fixed. Everything looks good. Their work is guaranteed for the time you own your vehicle. This is the third time we have used Precision, and customer service has always been excellent. read more

I was impressed the minute I walked in. I was greeted with a friendly welcome. My experience was great. The car was fixed to factory original Specs. I will definitely recommend them to all my friends. Thanks , read more

Great customer service! Kept me updated on when my car would be ready. George was very informative. Highly recommend! read more

Recently, I took my Audi A5 Sportback to Precision Auto Body for some warranty work on my bumper that I wanted to have done. I was there for an accident before that, and they did great work. But I have to tell you, George Gofnung and his supervisor I worked with now, were total professionals. Not only did they take care of my car, they took care of me. My car was in their shop for a week and I had no rental coverage. They took care of that. I had an other area with some chipped paint. They took care of that too. They went the extra mile to take care of me, and my car, by going "over and above" what was just required for the job. And in my book, that puts them in 1st place, and top of their class, in service, and in taking care of the customer. Highly recommended!! read more

After researching Auto Body shops to bring my Porsche Panamera 2021 I decided to call Porsche dealer in Valencia which recommended Precision Auto Body . Wow did they deliver. My bumper had a scratch and needed to be painted . Not only does the paint look amazing but you can't even tell my bumper has been painted. Juan was the person in charge when we dropped and picked up our car his great customer service and delivery was wonderful. Thank you Precision on our great experience. Definitely will use you guys again for any of my cars body paint . read more

These a great place to get your fixed after accident my wife got in to a hit and run . I called them they fit use in as they had a lot off cars to work on they told me it was going to take some time to fix it. I told them that was fine about 4 week later the cars Was ready we couldn't be any happier it came out look like brand new car and it smelled like inside the car thank for the great job read more

Outstanding service from start to finish. Very efficient and detailed in all their work. Highly recommended!

Courteous, kind and guarantee work for lifetime of car. They were patient and helped with everything with the insurance claim, and Clara the receptionist went out of her way to help with a rental car snafu. Refreshing customer service in all accounts! read more

I usually do not post reviews, but I need to share my experience with Precision Auto Body. Beware of this repair facility! Juan "General Manager" is fantastic in convincing you to bring your vehicle to them, toting and referencing his credentials that are predominantly posted at the front desk. He will explain to you how "he is the best in the area" and "highly favored by the manufacturer" (Porsche). Once you get it there that tone and demeanor changes to extremely condescending, rude, & disrespectful. He will practice tactics to delay tasks pertaining to repair so he can bill $145 per day in storage fees. He will tell you tales about how "the insurance company is not calling him back", "he is doing everything he can", & my favorite "your car is not the only one I am working on". When I asked him to continue through our insurance instead of the insurance company of the vehicle that hit us, he updated the repair invoice and added over $3,000 for "items he missed when he wrote the original estimate", keep in mind the teardown was never done, as we did not get to that point in the 34 days my vehicle sat in the outdoor storage area at $145 per day. Today, I picked up my vehicle and took it to a more reputable facility. I will be filing a complaint with the Bureau of Automotive Repair and any other governing agency available to consumers. This is solely my experience, and I wish to share it with others so a more conscious decision can be made. BEWARE! read more

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