I had a dangerously low tire and tried 2 different gas stations to fill it and both compressors…read moreweren't working. After searching tire places nearby I ended up here. The guys were incredibly gracious and helped me right away so I could make it home. They already have many 5 star reviews and I see why but they deserve another one :)

Rene and his crew are very professional I had a problem with…read moremy vehicle and the addressed it swiftly and even went the extra mile to install my tires at no extra cost. As a means of appreciation? Give this place a look and get a quote. You just might have made the best decision yet

Honest diagnosis and reasonable repair costs. Honest…read moreestimates as to when my requested work will be complete and ready for pickup. Mel and brother know their profession; most important, I trust them. I'm not a gullible person, it takes years to develop that kind of trust. They were referred to me by someone who knew them and trusted them for an even longer period.

Friendly, informative and thorough. Great value. The guys completed extensive testing and were able…read moreto get us back in the road quickly.

They did what we asked, took care of the recalls, and updated the system software like I insisted…read moreseveral times. They also didn't sugar coat the work time like another dealer we visited before coming here, who told us to bring it in right away first thing in the morning and just let the car sat there for days without any work being done. This dealer actually scheduled us in a week down the line and started working right away after we dropped it off. Didn't sugar coat the time it needed to work on the car. Only thing i took a star off was because they said that they called us when the car was done, but neither my wife or myself got any calls and we checked all our call logs. They do charge $150/day for not picking up your car, good thing that we called in to check on the status of the car and found that it was already done. Customer service attitude was ok. Not Porsche/Mercedes white glove service, but just ok. At least they took the time to listen to what I was saying and looked at me while i was talking to them unlike the other dealership that just buried themselves and not even look at you. Overall, my bar for Stellantis is pretty low. Very low in fact. If it weren't for high gas prices that drove us to change our purchase decision from a Range Rover (Gas) to a Wagoneer S (electric SUV), and the fact that Jeep has the only mid size electric SUV on the market that our 70lbs husky can JUST fit into the back without losing her head; because for some reason most electric SUV these days are all obsessed with chopping off the roof for style and forget the utility part in their name. If it weren't for all these reason, we would have ended up with a Range Rover instead. It would be better if they could provide loaner vehicles for people who need to have a long list of recall warranty done, but it seems that all Stellantis dealerships all have a measly small pool of loaners available. Overall, I would come back here again just because they were straight about the time it needed to get the work done, scheduled us into a slot when they actually had the labor to work on it, and updated all the system software like I asked them to. The system updates that all Wagoneer S (EV) owners needed that should've really been categorized as Recall software updates to fix all sorts of critical issues. There are tons of horror stories online where owners take their car in asking for those software updates and were refused by their dealer because they were not technically recalls and were told not needed. I hope Stellantis can do better and make all these software updates mandatory as part of the recall to bring trust and confidence to their customers in their products.

Recall Service Led to More Problems and Refused Follow-Up Service…read more I brought my 2024 Jeep Wrangler 4XE in for a no-start condition and active recall work. The dealership completed the recall software update and determined the 12V battery had failed. I was surprised to be told the battery replacement would be my responsibility, as the vehicle is not even two years old and the no-start occurred alongside known electrical recall issues. After pickup, the infotainment screen was completely inoperable. There was no issue with it when I brought it in. And I was quoted an additional charge to replace it. I initially declined. Realizing that I could no longer control radio, GPS, climate, etc. I felt trapped. I later accepted a reduced repair quote for the infotainment issue, but after leaving an honest negative review about my experience, the dealership informed me in writing that they would no longer service my vehicle moving forward. Retaliating against customers for honest public feedback is deeply unethical and made an already frustrating situation much worse. I appreciate the recall work being completed, but I am still dealing with ongoing expensive concerns tied to the vehicle and the service experience. Make it right, Dependable.

Northridge Service was the company AAA assigned to me when my sister needed help changing out her…read moretire to the spare since it blew out. I reached out to AAA and since my sister was in the Porter Ranch area, Northridge Service was assigned to the service call. Right away one of their driver called me and told me he was 10 minutes away when the AAA app showed me it would take 45 minutes. He drove around the parking lot and found my sister in the Vineyard Porter Ranch. After confirming I was a AAA member, he changed out her blown tire with the spare tire. Thank you so much for the assistance.

Whenever you call AAA for roadside assistance, the usual format is that depending where you are,…read morethey will call one of their approved centers. Most of the time, issues with my cars have transpired in the radius that selects Northridge Service. I consider this a blessing, because immediately, I feel comfortable, in spite of the stress that can overcome, when you are stuck with a non functioning vehicle. This time, I had an experience that was so impressive. So imagine my real time scenario. My car is rattling, loud sounds, I am hearing like broken glass and metal, there is a lite but significant burning smell. The car dash alerts me with sounds and a warning sign, to immediately stop, not drive the car. So I frantically comply. When it was time to call AAA, before I even got off the phone, the dispatcher at Northridge Service was already calling me, stating they were going to be on their way. Wow. Wow. This is also a compliment to AAA too, who provided a swift response, with immediate relevant communication and high level of service. The tow truck arrived in less than 20 minutes, another friendly driver Abdolhamid (Tony), who loaded the car promptly and swiftly took it on its way, to Northridge Auto, for examination, analysis and a plan of action. Amazing. Thank you.

I just left a 5-star review in October for the repair on our Mercedes, and here I am…read moreagain...leaving another 5-star review for their work on car number THREE. (I swear my family is a magnet for bad drivers!) The Mazda and Mercedes repairs still look great and now they just fixed my BMW. These guys do great work and are my go-to repair center. I'm really hoping I don't have a need to repair another car anytime soon, but if I do...I won't hesitate to go back to IQ.

After getting t-boned by someone who ran a red light, my car was smashed up pretty badly. Luckily,…read morebased on Yelp Reviews, I found IQ Collision and had my car towed there. Arman and Greg went above and beyond to help me navigate the insurance company drama and did an excellent job of restoring my car to its original condition. They kept us informed along the journey of each step. It is rare in this world to find someone who actually has pride in their work and business plus actually does their job. If you need help, Arman and Greg are on it! Thank you, IQ Collision!

Fast, Amazing, Above and Beyond Service. Art is the man, go see him, he'll take care of you with a…read morecherry on top! Only place ill take my car to moving forward. Appreciate you guys!

Saffaris Auto Repair in Northridge is the best. Art (owner) and his guys are fun to visit with,…read moreknow cars inside out, and are incredibly kind, which is important when you're dealing with stressful car problems. From the moment you walk in, you can tell they genuinely care about their customers and take pride in their work. Art will take the time to explain everything clearly, NEVER pushes unnecessary repairs, and always delivers top-quality service. Pricing is fair, turnaround time is great, and the work is always done right the first time so you drive away feeling taken care of. I'm so glad I found this place and would highly recommend it!

I was recommended by Lindley tires and breaks. Whom I also recommend when you need breaks and…read moretires. Sharp auto collision definitely worth bringing your vehicle to get fixed. I was greeted by Ricardo who gave me a quote on the spot and Put my falling off bumper back on. Not only in a timely manner but in my opinion it was also affordable. Ask for Ricardo. Thank you Ricardo. A thankful customer. Guy Barter.

Asked how how much frame straightening would be and had this place had the best price in my area…read more Ricardo helped me out so much on my 1996 Chevy Impala while most other places said they would touch my car for being older. The service was quick and easy and even followed up with updates and pictures! I will recommend anyone I know who needs body work to come here in the future.

So let's talk about Northridge Auto, on Itasca and off from De Soto, in Chatsworth. I have been…read morecoming here for over a decade, for all my auto problems. Service is timely. For me, it is very difficult, to find trustworthy and honest shops with talented mechanics who are not going to screw you. That tells you everything about why I come to Northridge Auto. They are straightforward. No hanky panky. Service is superb, in a timely manner. Mucho compliments to manager Ryan, the lead technician Costa, and everyone else. I cannot tell you how much I enjoy and feel comfortable, being in their company. On every occasion, they provide me with high class service. You need to visit this place, so you know what I am talking about.

2 days ago I was in car accident. I called AAA for a tow. A tow truck from here showed up. I told…read moredriver to take it to my house 3 blocks away. It ended up at their shop. I went to shop to see what happened. They tried to have me sign over pink slip. I said no. I want car at my house so I can sell to junk yard. Now they want to charge me storage fee when I never wanted it towed to their shop. This business is full of crooks. Beware. I called AAA to complain and police report is next for theft of my car. It's still worth something even if total loss with insurance.