Came here to have my brakes looked at on my 2018 Nissan Rogue. The person who helped me was Esteban…read moreand he is an absolute professional. He gave me a super honest assessment and advised that my brakes don't need to be replaced yet. He also gave me some recommendations to optimize my braking system. Finding a reliable auto shop with honest mechanics to work on your car is very rare. Come to Brakes Plus on Happy Valley Rd and you will get very reasonable prices by the most honest mechanics. I will start to come here for all my auto needs.

I took my car in after hitting something that caused the cover underneath to start dragging. They…read moreinitially tried to fix it, but ultimately removed it and reassured me that my car would still be perfectly fine. Esteban was super friendly and made the whole experience stress-free

I'd like to start off by saying that this body shop was very professional and treated me fair and…read moregot my car back on the road in a very timely manner. They provided exceptional customer service, and I will be back and will always recommend to my friends and family to bring their vehicles here if by some unfortunate chance you get involved in an accident where you need repairs done. Great place and great people! Thank you !

I went here to repair my car after a crash and they did a wonderful job! Jordan was the main person…read morewho I talked to and they ensured that everything would come out great. My car looks like nothing even happened to it. Overall amazing place to go too!

During the car inspection, Doug (mechanic) was able to draw up a quote and patch my bumper up so it…read morewouldn't keep dragging on the ground. I was not going through my insurance so I just knew the price would skyrocket but the price was actually decent! Tammi (receptionist) was professional and clear as she spoke about the next steps, etc and my car was fixed within 24 hours. If you have a collision, this is the place to go!

Today I picked up my Jeep Rubicon from Brads Collision. I couldn't be more satisfied with the…read moreresults. The paint matched perfectly and my vehicle was in perfect, detailed condition. Timing was exactly as they stated. The communication I received throughout the process was top notch. Darrell was instrumental in taking care of me. I would highly recommend them for any work needed.

Terrible experience where they took over 2 months. The work on my BMW was re-authorized by my…read moreinsurance company to be redone at Gerber Collision. The hood wouldn't line up correctly and Kaizen couldn't program the car correctly. Moises was also rude and incompetent. Very bad service and even worse outcome/result that had to be redone over at Gerber Collision per American Family Insurance adjuster. Bad decision on my part going to Kaizen Collision where Gerber Collision & Chapman BMW had to redo their work.

Although I appreciate the response, I highly doubt that my State Farm insurance approved leaving a…read moredent in the side door where the damage was after spending $8000 on repairs. That's absurd.

If you want your brand-new car to come back looking like a used one, this is the place to go…read more My car was damaged by a dangling power line -- the roof paint was scraped, and the sunroof needed to be replaced. While the paint and sunroof work look decent, the condition my car was returned in was nothing short of embarrassing. Every window inside the vehicle, including the rearview mirror, was coated in a strange film or haze that wouldn't come off with normal cleaning. The clip for my sun visor was broken -- I went to move it, and the entire visor fell down. The in-car microphone was left disconnected, and some kind of glue, paint, or paste was smeared all on both the driver and passenger seats. On top of that, there were dirty handprints all over my tan headliner. When I complained, I was told to bring the vehicle back so they could clean up their mess. I reluctantly agreed. Upon pickup, I was told my car had gone through a quality check *and* a follow-up quality check by the manager. Based on what I saw, they must have a very different definition of "quality." The haze was still present on the windows -- an employee even admitted they had no idea what it was and that it was "extremely hard to get off." (Let's be real: you know what it is. You just don't want to say.) They did manage to clean the substance off my seats, and they reconnected the microphone and repaired the visor. However, the car was returned with more dirty fingerprints on the headliner, and a section of it wasn't even clipped in -- my husband had to fix it himself. After a couple of days driving it, I noticed that the rearview mirror mount was either scratched or had some kind of substance on it, too. Their attention to cleanliness and detail is extremely poor. I would not recommend this shop to anyone. The only reason I went there is because Bell Honda said they use this shop for repairs on new vehicles. I also had a warranty issue for a rattling window -- which they claimed they couldn't replicate. Would not recommend this shop.

Bell collusion center is a top notch repair facility. They keep you updated throughout the whole…read moreprocess. My vehicle was repaired ahead of schedule. Good, clean facility. Professional and friendly staff.

I do like AAA. I subscribe to their towing service and the staff are great. This tow truck was…read moreunloading a car in trouble. It had an impressive moving flatbed that released the car. The staff member was just as interesting as he had a braided beard. You may request service provided one member in the car has a AAA card.

Oil change was complete and timely, but the free inspection is so basic that it just covers things…read morethey can see, no tools involved. Also they wanted to charge labor for opening my glove compartment to put a cabin filter in.

These people are scammers. I took my bmw here after a fender bender. Seems like a simple bumper…read morerepair right? Wrong. They give me my quote and I drop my car off they anticipate it taking about 2 weeks to finish cool. I call them asking for updates after it had been almost a month and they tell me that the OEM headlights that they ordered came in broken and were on back order until December. So they recommend after market headlights as this was in September when they told me. I don't get headlights on my car that came in for a broken bumper for 3 months! Then I get my car back and everything seems fine until i notice there's a water leak in my headlights and then one of my bulbs goes out. I go to change my bulbs and messed with the conversion kit and got the wrong bulbs so i go back to carstar for them to tell me which ones i need to get. They tell me and I order them mind you they are of no help at all getting this fixed they told me they would reach out if it gets approved to fix by insurance and they never reached out I had to call them 2 weeks later after not having headlights for a months and zero help from these people. So i ordered the kit and put it in the car myself very simple unlike what Mike was saying about how complicated it is. Fast forward to about a week ago one of my headlights goes out again and at this point Im convinced it's because they didn't put the headlights assembly in correctly. As the bulbs haven't even been in a month and my headlights fog up anytime the car gets washed or is in rain. I decided to look at my invoice from them and do some research turns out these people never ordered the OEM bmw headlights and still charged it to the invoice along with lying to me for months about what is going on with my car saying that the headlights came in broken and were on back order since my car is 'rare' when they never even ordered it in the first place. These headlights cost $900 per headlight. I called the bmw shop they said they it from on the invoice and they hadn't sold the part since 2022! At the very bottom of the invoice they charged me $165 for aftermarket headlights and conversion kit in the miscellaneous repairs. These people are scammers and idiots that don't know how to work on cars take your business elsewhere unless you want them to use you to commit fraud along with holding your vehicle for 3 months! Horrible service from these people and also since my car sat in their shop for 3 months on a lie my starter went out and that was a nice extra $500 for something that wouldn't have happened at a body shop that's going to charge an arm and a leg for a simple repair you can do in your garage had they actually done their job.

I stopped in without an appointment and met with estimator Brad B., who took the time to look at my…read morecar right away. Brad provided one of the best customer service experiences I've had at any shop. He was professional, knowledgeable, and immediately understood exactly what was needed. He gave an accurate estimate for both repair time and cost--and it ended up being spot on. His estimate was about half the price of another shop nearby that had added a lot of unnecessary extras. The repairs were completed on time, and the quality of the work was perfect. Highly recommend! ********** 10 Stars!!

Andy's is close sure, and that's convenient, the work and customer service though is superb. 2…read morecollision repairs (unfortunately) both due to odd occurrences - that were done right the first time with no after effects. Then a couple times a minor scrape they knocked out on their dime. Thus, when confronted with chips in the front hood of my wife's new black Camry - I stopped by to get advice on repair and front end protection. Just like them, Jason, said you guys get the Toyota repair kit and we'll take care of it. We did, they did, and it looks brand new. With some smaller chips, they had to mix their own paint. Above and beyond. Thanks guys.

I couldn't be happier with the work done on my 2025 Toyota Camry. The touch up paint to repair…read morethe chips was done with great attention to detail. Everything looks fantastic, you can hardly tell where the chips are. Looks like a brand new car! The quality of workmanship, professionalism and care put into my car exceeded my expectations. It's clear they take pride in their work and truly care about making sure their customers are happy. I highly recommend them to anyone looking for high-quality bodywork and paint repair!