My wife loves her 2017 VW GTI. We bought it brand new, and it has less than 15,000 miles on it--yes, less than 15,000 miles. Mechanically, the car has always been excellent, but cosmetically it had really started to show its age. The front and rear bumpers, the spoiler, and the door handles were all losing their clear coat. It honestly looked like a bad case of sunburn. On top of that, all four wheels had noticeable curb rash. For a car with such low mileage, it was frustrating to see it looking that worn down. We brought it to USA Collision at 10020 N Cave Creek Rd and worked with Hovik, the estimator. From the start, he was confident and straightforward. He told us the car would look like new when the work was done--and he absolutely delivered on that promise. The paint finish is flawless, everything matches perfectly, and the attention to detail really stands out. The wheels look great again, and the entire car looks better than we remember it ever looking, even when it was newer. It's not easy to trust someone with a car you care about, especially one in such good mechanical condition, but USA Collision earned that trust. The quality of their work speaks for itself. I'm very glad we found them and would not hesitate to recommend them to anyone looking for high-quality body and paint work. read more

My Mercedes Mechanic (German Auto) referred me to USA Collision to repair some damage done to the rear of my SL500 from a rear end stoplight crash. This is the worse car to get hit in the trunk as it is the storage for the retractible hardtop and full of hydraulics, pneumatics and other stuff I know not the names of. Hovik persuaded the insurance company spare no effort to restore my 20 year old pewter beauty to its original condition and luster. Everything works perfectly and the car was detailed magnificently. They deserve a five star rating plus a moon or two. read more

This review is overdue....in January 2026 we were rear ended in our 2018 Toyota Highlander. Didn't know where to go but basically through some research and yelp reviews decided to take it to USA Collision for the repairs. They did a fabulous job.....the highlights..... Met with Hovik....he's a real pro....was upfront in I might have some out of pocket costs if the insureds carrier didn't totally cover their labor rate. He completely handled dealing with Root Insurance and getting approvals for over $6,500 in damages not covered in the original estimate of $4,300. And ultimately I had no out of pocket costs. From drop off, then evaluation, parts orders, body replacements and repair, I had my car back in great shape and all done in less than 6 weeks. I was very fortunate that I found USA Collision and Hovik. They are worth your trust. read more

I came in to have my door handle replaced, and the process was quick and easy. The staff was friendly, and they explained everything clearly. The repair was done faster than expected, and the new handle works perfectly. Pricing was fair with no surprises. Definitely recommend this shop. read more

I don't usually write reviews, but I had to for USA Collision. I actually drove a little out of my way to go to this shop, and it was 100% worth it. They brought my car back to pre-accident condition and it honestly looks perfect. Like... you'd never know anything even happened. The whole process could've been stressful, but Hovik made it so easy. He stayed on top of everything, kept me updated, and handled it in a way that made me feel taken care of the entire time. No runaround, no confusion -- just solid communication and great service. If you're debating where to take your car, this is your sign. The drive is WORTH IT! read more

We had a good experience at USA Collision. The service was very good and the price of the repair was reasonable. I would recommend them.

Eric Boyer was very helpful and a pleasure to work with. They did a very good job at a reasonable price and completed the body repair sooner than expected. I felt it was a great company and would definitely use again. Office staff was very friendly and helpful. read more

USA collision is always reliable, honest, and does not try to nickel and dime their customers. They do fantastic work. I have had several vehicles worked on from them and have never had any issues. They communicate very well too! A+ recommended. read more

USA Collision seem honest and straight forward, fair pricing and quick turn around. Eric was very helpful through the process offering great communication. read more

Awesome work good communication. Did an amazing job on my car damage. Doubt you can find a body shop that does better work. Highly recommend read more

USA Collision - Car - Body Shops Near Me - Phoenix, Arizona

See all

USA Collision was honest, transparent and professional. I had some damage to my Lexus GS 350 and both the owner, and my contact Hovik were terrific with their communication skills throughout the entire repair process. It is very rare these days to have such outstanding customer service!!! I got three estimates, and USA was in the middle. I felt most comfortable with USA and they didn't disappoint. Hovik showed me the least expensive estimate had not even priced some parts on their estimate. USA Collision was able to reuse some parts, and the final bill actually was $500 less than the original estimate. That type of integrity is rare!!! They also completed their service two days before they had indicated. Also, very rare!!! Do your own due diligence when getting estimates for autobody repair work but include USA Collision as one of your estimates. A+ Service! read more

USA Collision is GREAT! I've had the opportunity to use them for two minor repairs (replacing a side mirror and replacing a door handle). Both times, they provide quick, accurate estimates online, the work was performed quickly, and staff were knowledgeable and friendly. I would highly recommend them. read more

I very rarely post Yelp reviews, and never dreamed I would write one about an auto body shop, but every so often you have an experience that is just so exceptional, that you need to make sure others know about it. I cannot say enough good things about USA Collision. Not only were they the cheapest estimate I received, but the car looked AMAZING, and was cleaner, both inside and out, than when I dropped it off. On top of that, everyone there, especially Hovik, was a pleasure to work with. While I hope I never have to have my car repaired again due to a collision, I also hope you bring your car to USA Collision when you due! read more

I took my 2014 Mercedes E350 in for repair. Hovik and the team at USA Collision did a great job. Completed in reasonable time. I paid for some work out of pocket, and it came in under budget. Car was delivered with a full detail. If I ever need collision work, I'm going to USA. read more

I have used the services of USA Collision several times in the past. However, it was when the original owner was still there. I went there today to get a price on repainting my vehicle as I am going to refurbish my 20 year old car with a totally new color and wheels. I was met by an employee who was condescending and patronizing to me. I don't know if it because I am a woman or because of the age of the vehicle. He didnt even inspect the vehicle. Then even went so far as suggesting I take my vehicle to MAACO. What terrible customer service! It wasn't the price I declined, but their attitude. Would they tell a man to go to MAACO? I dont think so. read more

PROFESSIONAL SERVICE ALL THE WAY THROUGH! My RAM truck recently received hail damage that required a new hood due to the extent of the damage. I chose USA Collision in Phoenix based upon reviews, and I am very glad I did. Initial contact was via email in which Hovik replied to me very quickly, and throughly. We exchanged emails and I chose USA Collision to do the work. Hovik worked with my schedule to get the new hood, paint it (perfect match) and install it where and when he promised to. A true professional! The work was flawless and the price extremely fair. Prior to retirement, I ran a company where everyone was asked to followed these simple guidelines: 1) Say what it is you are going to do. 2) Do what it is you said you would do. 3) Be punctual & polite. If followed, those simple rules can make a world class company. Hovik did all of those things every step of the way. I'm hoping I don't have future need for collision repair, but I can assure you that if I do I will use USA Collision. FIVE STAR RATING! TRULY PROFESSIONAL! read more

Professionalism. Prompt and courteous service. Excellent and seemless repair. Highly recommend them!

Very reasonable. Got me in right away. Will definitely refer people. And will come back

I had the pleasure of working with Hovik at USA Collision on repairing my convertible Mustang. I was hit by another driver and the rear driver's side panel and wheel were damaged. I LOVE my car and was very concerned on who was going to do the repair work. Hovik was completely knowledgeable about what and how to get everything done and how to deal with my insurance company. I also met the owner while I was there and he was very cool. The work that was done on my car was spectacular! Hovik got everything done without any issues and they even did an unbelievable job of cleaning my car inside and out. USA Collision and Hovik are Awesome! read more

A few weeks ago a reckless driver in an old pickup came out of a parking lot and scrapped the rear quarter panel of my 2018 VW Passat GT and fled away. I bought a factory VW touch up matching color and USA spent time buffing out the scrape and touching it up to near 100% perfection. Great guys and honest members of the automotive world! My sincere thank you! D E Romesburg read more

I had a mishap in downtown Phoenix and looked for a solution for my car repair. USA Collision popped up and I am so glad I chose them! Eric was very supportive and handled the repair like I was their #1 customer. He immediately got started on the repair and kept me informed with the progress. The car was ready as promised and looks better than new now. Looking to get your car brought back to new - these are the guys - call and ask for Eric. read more

A trip to a Body Shop is not one that you want to make often. However, we needed to have some repairs to our Lexus RX350. We saw the reviews for USA Collision and decided to visit. Hovik inspected our vehicle and laid out an estimate that was more than reasonable. Plus, he stated he could get the parts in soon and do the work within a day (we did not require any painting). Other shops I contacted added other steps and painting that upped the costs or they only wanted to work through insurance. My guess is that those shops wanted to pad the bill for insurance companies to pay. After accepting Hovik's estimate and giving him a deposit for the parts, he called the next day and said the parts were delivered, and we could schedule the repair. We scheduled a date, and USA completed the work as promised. The car looks great and back to its pre-accident condition. Hovik and USA Collision did an excellent job and lived up to all their great reviews. Hovik was great in communicating with me and explaining the steps to complete the work. If we need future repairs, we will definitely contact them again. read more

I have to tip my hat to USA for all of the five star reviews that they list as earned. My vote is two stars at the most and my reasons are as follows: The paint matching process was terrible. My 2014 FORD F-150 FX2 now has two shades of GREY METALLIC and I was told it was good enough. They would not be willing to correct the paint and process for my truck. The owner said he used the proper "recipe" to cook up my paint. USA works on custom cars and I do not see any noticible paint problems with those outstanding vehicles. My 11 year old truck did not get the same treatment to say the least. I am terribly disappointed in the work done and I should not have to feel this way. USA did a wonderful job on the interior. Too bad the exterior was a total failure. It took only five hours to complete the paint work. The JULY 4th holiday fun was quickly approaching and it was obvious that USA wanted to be done with me and my vehicle. The management team could not be found. The cashier was left to guard the fort. She willingly accepted my final payment.. The owner, David, preaches that CUSTOMER SERVICE is number one. Nothing is more important for him. Based on my experience, you be the judge. Replying to your post: My work was scheduled to begin on Monday, June 30. You were given four days to complete. YOU asked me to push out the work until Wednesday. read more

I took my car a 2014Blue/ Grey Hyundai in on November 17 for an Estimate on my damaged Left front fender. Eric Buyer, took his time going over my car . He said that not only was there damage to my left front fender ; there was a bad dent on the right front as well. The cost would be $1,800.00. It would take the week of 1/21 to repair. They would close on 11/24 for Thanksgiving and not reopen until 11/28. I would be back East visiting Family in Delaware and in Baltimore. Came Wednesday Morning, I was shocked to hear from Eric That the Repair to my car was done. That was a WOW Moment... I All most forgot Dave the Owner graciously dropped Me off at my apartment complex when I drove to their Lot on Monday Morning. These guys went the EXTRS 5 Miles to keep me as a Customer for life. Is your repair story like mine? If not , get your butt over to USA Collision for any body work and tell your Friends Jazzy Jeff Middleman referred you !! read more

USA Collision - Happy Car Owner Jazzy Jeff formerly from NYC. Living the DREAM IN Phoenix, AZ Paradise Valley! - Body Shops Near Me - Phoenix, Arizona

USA Collision did a great job of returning our Supersonic Red 2019 Prius to like new condition after it was "attacked" by an aerosol paint can rolling on the road that covered both passenger doors, the back tire, and rear side panel in bright orange spray!! While we were at it we had Hovik and crew repaint our faded and scratched back window fin - it turned out beautifully. They delivered the car all cleaned up and detailed. Pricing was reasonable and inline with other detail shops. A great experience with great results all around. read more

I stopped by today to get a quote about fixing a small scratch on my car. Hovik took care of it for me quickly and didn't charge me. He really helped me out because I did not have the time to go through the whole ordeal of having work done on my car and potentially being without it for some time. Thank you Hovik! I will definitely be a USA Collision customer in the future. read more

incredible service from Hovik and the team!! Car came back looking great. They made a terrible experience with the insurance company bearable through great communication and follow up read more

Absolutely amazed by the service. Hovik is a great guy that truly has your best interests at heart. I have worked in the service industry my entire life so I can confidently say, he knows how to take care of his customers/clients! Him and the team went above and beyond for my truck got everything handled for me I didn't have to lift a finger. They got me the aftermarket bumper I wanted covered by insurance AND did the front one and even detailed the interior! If you're looking for professionals that will take care of your vehicle these are the guys. read more

USA Collision - New front bumper no charge. - Body Shops Near Me - Phoenix, Arizona

See all

These people know how to run a business. Not only did they make my car look incredible, but were upfront and honest every step of the way. This is not easy to find these days. Can't thank them enough! Hopefully you will never have to go to a collision shop but if you do, this is the place! read more

USA Collision is an OUTSTANDING body shop. They've repaired 2 of my vehicles and I wouldn't go anywhere else. They stayed in communication with me through the entire process and worked with the car rental company on my behalf. I always get 3 quotes when doing business and they always came in under the other 2 quotes. Adding to the great customer service, outstanding body work, they washed & completely detailed my cars! My husband asked where I went to get the car detailed as he had never seen it look so good! Customer for life! read more

This guys were great. The attention to detail was amazing. I have a Cherokee Trailhawk and had been hit on my drivers side rear tire. Drop off was quick and thorough, I dropped it right between Christmas and New Year and it was still done promptly. Here's what made me trust their work though.. Firestone discontinued the AT1, the AT2 is now what's standard on that car, so 3 of my tires say Firestone AT1 and 1 says AT2. They removed the white paint on the lettering from the AT# on the tires, so aesthetically the only way you can tell they're not all identical is because one has a little more side wall protection. That's attention to detail and considering the wants/needs of the client, not just doing the job until it's technically complete. Top notch. read more

I've always considered myself a skillful driver... until I hit a centurylink van and destroyed the front end of my car. I was devastated and vowed to change my driving ways. I used Yelp to find a reputable auto body that was close to get an estimate. It was a wonderful experience from start to finish. Eric was fast, reliable, professional, highly communicative and almost makes me want to get in more accidents so I can work with him again. They got my car fixed and out the door in a week, Eric gave me consistent updates and they did exactly what they promised. You can't even tell I got in an accident, it looks better than before the accident, and they even detailed the inside. Highly recommend this auto body shop. read more

USA Collision - The accident photo - Body Shops Near Me - Phoenix, Arizona

See all

After reading reviews on body shops, I choose USA collision because they opened am up at 7:30A, and were reasonably priced. They took my car immediately and quickly fixed it when promised. Not only did the work turn out stunning, they fixed a chip I didn't ask them too! I'm truly grateful to have this great and caring service preformed by USA collision! read more

USA Collision is AMAZING Keep you updated through every step of the process. Very quick turnaround and good honest people. Thank you for fixing my car back to new, and giving it a nice clean. I really couldn't be happier with the whole experience. Erick was very patient with all our questions. Very grateful for you guys everyone in North Mountain area should give them a try : ) read more

USA Collision - My baby Honda Civic Sport looks good as new :) - Body Shops Near Me - Phoenix, Arizona

Used them before - have factory "3 stage paint" which they match perfectly- that is the main reason I returned (everything else as well)

Hovik from USA Collision provided excellent service! I had a few small scratches and paint on my car door and he was able to clean it up for me at no cost. He helped me understand my options and make an informed decision. They have great care for their customers and awesome to work with! read more

Lined up the work for my 2015 Dodge Durango that needed a rocker panel repaired. Received a prompt reply from the business - submitted via Yelp after seeing them highly recommended. The shop - exterior and inside office appeared to be well organized and functioned at a high level. HOVIK MKRTCHYAN was a real pro to deal with throughout the process. Helped me make the right decision at the correct price point for what needed to be done in my specific situation. Definitely appreciate the critical thinking skills and consultative approach. The repair timeline and cost came out just as he said it would and the end result is very satisfactory! Great experience! read more

USA Collision - Rocker panel replaced by USA Collision - Body Shops Near Me - Phoenix, Arizona

Get quality service in a friendly, honest & timely manner. Hovik was quick to get us a reasonable quote on our truck repair. He was able to schedule us ASAP. He didn't add on extra pricing or try to talk us into something we didn't need. I love his honesty. I will use them again for any auto body repair we need on any of our vehicles in the future. read more

Stop you search right here. USA Collision is the best in the area. We had an insurance claim for damage to our vehicle. The at fault parties insurance recommended a different shop but I chose to use USA Collision instead after countless hours of research. The process was seamless thanks to our Estimator/Production Manager Hovik. I simply dropped the vehicle off with him, provided the claim number and he took care of the rest. In no time we got the call our vehicle was ready. When we dropped it off it was pretty dirty both inside and out. Now I didn't expect a wash out of this but when we picked our car up it looked like it had a full detail. The paint matching was as good as you are going to get and the customer service is top notch. I am now bringing my truck here for some body work knowing the quality service I am going to receive. Thank you USA Collision for a job well done! read more

So glad we found USA! We had a few items on our SUV that needed repair, including fixing and re-painting the lift gate, and removing dents on both fenders. We dropped off our car just before leaving on vacation, and USA took care of everything. The car was ready when we returned and all issues were expertly repaired. They even cleaned the interior of our car, which was a pleasant surprise. From our first estimate to the final pickup, everyone we interacted with was professional, knowledgeable, and extremely friendly, plus their prices were very competitive and reasonable. While I hope I don't have to visit a body shop again anytime soon, if I do, USA will be my first choice! read more