Excellent work and customer service at USA Collision! Hovik was professional, respectful, and easy to work with. My car looks brand new, and I highly recommend him and the entire team! read more

After returning to my car, parked in the grocery parking lot, I noticed a scratch along the side that wasn't there before, and no note was left by the person who caused it. I looked around for places near me that could help me get an estimate for the work and found USA Collision because of their consistently great reviews on Yelp. I stopped by, and Hovik had his worker check it out and try to see if he could buff it out. I was driving away 15 minutes later with my car looking like the scratch never existed! I cannot thank Hovik and the people at USA Collision enough. They absolutely made my day! Highly recommend their business! read more

Outstanding Service and Exceptional Work! I had an excellent experience with USA Collision. From start to finish, the entire process was smooth, professional, and stress-free. Their team went above and beyond by coordinating directly with my insurance company and the car rental agency, which made everything much easier for me. The repairs were completed with attention to detail, and they did a spectacular job fixing the damage to my car. The finished work looked amazing, and my vehicle was returned looking like new. I truly appreciated their communication, professionalism, and commitment to quality. If you need auto body repairs and want a shop that provides excellent customer service while delivering outstanding results, I highly recommend USA Collision! read more

USA Collision - Damaged car - Body Shops Near Me - Phoenix, Arizona

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My wife and I own two black BMW's and unfortunately we both had to have some body work done. I've dealt with both Hovik and Dave, the owner, and they are true professionals in how they deal with customers. Beyond that, their work is first class with great attention to detail and...they finish when they say they will finish. I hope I don't need their services in the future, but if I do, they will be my first and only call. Great company! read more

My wife loves her 2017 VW GTI. We bought it brand new, and it has less than 15,000 miles on it--yes, less than 15,000 miles. Mechanically, the car has always been excellent, but cosmetically it had really started to show its age. The front and rear bumpers, the spoiler, and the door handles were all losing their clear coat. It honestly looked like a bad case of sunburn. On top of that, all four wheels had noticeable curb rash. For a car with such low mileage, it was frustrating to see it looking that worn down. We brought it to USA Collision at 10020 N Cave Creek Rd and worked with Hovik, the estimator. From the start, he was confident and straightforward. He told us the car would look like new when the work was done--and he absolutely delivered on that promise. The paint finish is flawless, everything matches perfectly, and the attention to detail really stands out. The wheels look great again, and the entire car looks better than we remember it ever looking, even when it was newer. It's not easy to trust someone with a car you care about, especially one in such good mechanical condition, but USA Collision earned that trust. The quality of their work speaks for itself. I'm very glad we found them and would not hesitate to recommend them to anyone looking for high-quality body and paint work. read more

Hovik is amazing!! Extremely helpful, timely, and quality work. I needed some work done and was able to get in fast. Highly recommend!

Great experience with USA Collision! They repaired my cracked special-order glass piece and wheels, and even went the extra mile to touch up some paint chips. Great service, attention to detail, and they genuinely cared about making my car look its best. Highly recommend! read more

Even tho my insurance company totaled my car and USA did not get to repair my shop Hovik and the people were so nice and helpful. Even tho they did not get any monetary benefit Hovik gave me numerous guidelines to follow insuring I get the best settlement possible. They went more than the extra mile knowing they would not get the benefit of any business. I chose them based on the large amount of reviews already posted which were 5 of 5. It is great to know that their interactions with customers matches their body work on your car. read more

I could not be happier with the service I received from USA Collision! From the estimator, Hovik, to the body shop guys to the owner, Dave Robinson, everyone was personable, knowledgeable and made me feel unusually comfortable that their mission was to give great service at a reasonable price. I will not hesitate to bring all my auto body needs here in the future. read more

Brian and staff were amazing ! They fixed my cars bumper and the paint looked amazing. They had great communication and did exactly what they said they would do. I would recommend them to all my friends and family. read more

This review is overdue....in January 2026 we were rear ended in our 2018 Toyota Highlander. Didn't know where to go but basically through some research and yelp reviews decided to take it to USA Collision for the repairs. They did a fabulous job.....the highlights..... Met with Hovik....he's a real pro....was upfront in I might have some out of pocket costs if the insureds carrier didn't totally cover their labor rate. He completely handled dealing with Root Insurance and getting approvals for over $6,500 in damages not covered in the original estimate of $4,300. And ultimately I had no out of pocket costs. From drop off, then evaluation, parts orders, body replacements and repair, I had my car back in great shape and all done in less than 6 weeks. I was very fortunate that I found USA Collision and Hovik. They are worth your trust. read more

I damaged my right side mirror and bought a new one. I then went to a dealer who wanted to charge $200 for a new none. No conditions. So I fought USA Collison and went there. Hovik looked at it and asked for my keys. He said go have a seat in the office. About 15 - 20 minutes later he give me the keys back. What great service. Brilliant job done! Thank you!! read more

The best, very professional very punctual very honest. I hope I don't need them again, but I would not hesitate and recommending anybody with a or car Collision. read more

To the joker who is the phone jockey there - can't believe it's 2026 and it still comes down to the basics; communication and delivery in a professional way. If it's shop policy that you won't accept claims being transferred from other shops, is what it is. Laughing and saying, "yeah good luck with that"... not the best look. Perhaps some phone training will do you well! read more

My Mercedes Mechanic (German Auto) referred me to USA Collision to repair some damage done to the rear of my SL500 from a rear end stoplight crash. This is the worse car to get hit in the trunk as it is the storage for the retractible hardtop and full of hydraulics, pneumatics and other stuff I know not the names of. Hovik persuaded the insurance company spare no effort to restore my 20 year old pewter beauty to its original condition and luster. Everything works perfectly and the car was detailed magnificently. They deserve a five star rating plus a moon or two. read more

Just got a new bumper for my 2016 Subaru around a week ago, absolutely amazing service and staff. Highly impressed. Extremely communicative, fair pricing, and high-quality bodywork. 10/10. They color-matched the bumper perfectly and i am so happy with the results. The manager is super sweet and communicative, 10/10! read more

Saved me $1000. Brian was very professional and his observation of the damage was more thorough than the dealer body shop. Estimate on work and time was spot on. If needed they'll get all my future business. read more

I don't usually write reviews, but I had to for USA Collision. I actually drove a little out of my way to go to this shop, and it was 100% worth it. They brought my car back to pre-accident condition and it honestly looks perfect. Like... you'd never know anything even happened. The whole process could've been stressful, but Hovik made it so easy. He stayed on top of everything, kept me updated, and handled it in a way that made me feel taken care of the entire time. No runaround, no confusion -- just solid communication and great service. If you're debating where to take your car, this is your sign. The drive is WORTH IT! read more

We recently needed to make another visit to USA Collision. The part was ordered and repair made very quickly. Hovik was again a pleasure to work with, and the pricing was fair. Everything worked as expected. All the staff here are pleasant, efficient and friendly, but I hope we do not need their assistance again soon. read more

Just had a poor experience and didn't get service from them. Working with my insurance adjuster and from the beginning they felt the estimate was too low without seeing the car. Money was sent to them but they said they didn't get it and no purchase was made. This took over a month. We cancelled the service call and would not recommend them. read more

USA collision is always reliable, honest, and does not try to nickel and dime their customers. They do fantastic work. I have had several vehicles worked on from them and have never had any issues. They communicate very well too! A+ recommended. read more

I took my Lucid Air to USA Collision to repair the passenger side of the car which had several bad scratches. Hovick gave me an estimate and told me he could have the car back to me in a week or ten days. Sure enough, my car was beautifully repaired and available for pick up within a week. This is the third time I have used USA collision because they always do a fabulous job, their prices are very reasonable (way less than Raintree) and their customer service is excellent. I will definitely use them again, but hopefully not too soon. Tim Ernst read more

I very rarely post Yelp reviews, and never dreamed I would write one about an auto body shop, but every so often you have an experience that is just so exceptional, that you need to make sure others know about it. I cannot say enough good things about USA Collision. Not only were they the cheapest estimate I received, but the car looked AMAZING, and was cleaner, both inside and out, than when I dropped it off. On top of that, everyone there, especially Hovik, was a pleasure to work with. While I hope I never have to have my car repaired again due to a collision, I also hope you bring your car to USA Collision when you due! read more

USA Collision was honest, transparent and professional. I had some damage to my Lexus GS 350 and both the owner, and my contact Hovik were terrific with their communication skills throughout the entire repair process. It is very rare these days to have such outstanding customer service!!! I got three estimates, and USA was in the middle. I felt most comfortable with USA and they didn't disappoint. Hovik showed me the least expensive estimate had not even priced some parts on their estimate. USA Collision was able to reuse some parts, and the final bill actually was $500 less than the original estimate. That type of integrity is rare!!! They also completed their service two days before they had indicated. Also, very rare!!! Do your own due diligence when getting estimates for autobody repair work but include USA Collision as one of your estimates. A+ Service! read more

We had a good experience at USA Collision. The service was very good and the price of the repair was reasonable. I would recommend them.

USA Collision is GREAT! I've had the opportunity to use them for two minor repairs (replacing a side mirror and replacing a door handle). Both times, they provide quick, accurate estimates online, the work was performed quickly, and staff were knowledgeable and friendly. I would highly recommend them. read more

I took my 2014 Mercedes E350 in for repair. Hovik and the team at USA Collision did a great job. Completed in reasonable time. I paid for some work out of pocket, and it came in under budget. Car was delivered with a full detail. If I ever need collision work, I'm going to USA. read more

PROFESSIONAL SERVICE ALL THE WAY THROUGH! My RAM truck recently received hail damage that required a new hood due to the extent of the damage. I chose USA Collision in Phoenix based upon reviews, and I am very glad I did. Initial contact was via email in which Hovik replied to me very quickly, and throughly. We exchanged emails and I chose USA Collision to do the work. Hovik worked with my schedule to get the new hood, paint it (perfect match) and install it where and when he promised to. A true professional! The work was flawless and the price extremely fair. Prior to retirement, I ran a company where everyone was asked to followed these simple guidelines: 1) Say what it is you are going to do. 2) Do what it is you said you would do. 3) Be punctual & polite. If followed, those simple rules can make a world class company. Hovik did all of those things every step of the way. I'm hoping I don't have future need for collision repair, but I can assure you that if I do I will use USA Collision. FIVE STAR RATING! TRULY PROFESSIONAL! read more

Very reasonable. Got me in right away. Will definitely refer people. And will come back

Professionalism. Prompt and courteous service. Excellent and seemless repair. Highly recommend them!

A few weeks ago a reckless driver in an old pickup came out of a parking lot and scrapped the rear quarter panel of my 2018 VW Passat GT and fled away. I bought a factory VW touch up matching color and USA spent time buffing out the scrape and touching it up to near 100% perfection. Great guys and honest members of the automotive world! My sincere thank you! D E Romesburg read more

I came in to have my door handle replaced, and the process was quick and easy. The staff was friendly, and they explained everything clearly. The repair was done faster than expected, and the new handle works perfectly. Pricing was fair with no surprises. Definitely recommend this shop. read more

Eric Boyer was very helpful and a pleasure to work with. They did a very good job at a reasonable price and completed the body repair sooner than expected. I felt it was a great company and would definitely use again. Office staff was very friendly and helpful. read more

Outstanding body shop. Excellent communication. Brian (estimator) let me know at every step how it was progressing. Quality work that exceeded my expectations. Cost less than expected. Best body shop that I have ever used. They also fully detailed my Volvo XC60. The car looks brand new. Great service. Laid-back people that are skilled and have integrity, honesty, and are easy to work with. I will definitely use USA Collision again in the future. read more

USA Collision seem honest and straight forward, fair pricing and quick turn around. Eric was very helpful through the process offering great communication. read more

Awesome work good communication. Did an amazing job on my car damage. Doubt you can find a body shop that does better work. Highly recommend read more

USA Collision - Car - Body Shops Near Me - Phoenix, Arizona

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I took my car a 2014Blue/ Grey Hyundai in on November 17 for an Estimate on my damaged Left front fender. Eric Buyer, took his time going over my car . He said that not only was there damage to my left front fender ; there was a bad dent on the right front as well. The cost would be $1,800.00. It would take the week of 1/21 to repair. They would close on 11/24 for Thanksgiving and not reopen until 11/28. I would be back East visiting Family in Delaware and in Baltimore. Came Wednesday Morning, I was shocked to hear from Eric That the Repair to my car was done. That was a WOW Moment... I All most forgot Dave the Owner graciously dropped Me off at my apartment complex when I drove to their Lot on Monday Morning. These guys went the EXTRS 5 Miles to keep me as a Customer for life. Is your repair story like mine? If not , get your butt over to USA Collision for any body work and tell your Friends Jazzy Jeff Middleman referred you !! read more

USA Collision - Happy Car Owner Jazzy Jeff formerly from NYC. Living the DREAM IN Phoenix, AZ Paradise Valley! - Body Shops Near Me - Phoenix, Arizona

I have used the services of USA Collision several times in the past. However, it was when the original owner was still there. I went there today to get a price on repainting my vehicle as I am going to refurbish my 20 year old car with a totally new color and wheels. I was met by an employee who was condescending and patronizing to me. I don't know if it because I am a woman or because of the age of the vehicle. He didnt even inspect the vehicle. Then even went so far as suggesting I take my vehicle to MAACO. What terrible customer service! It wasn't the price I declined, but their attitude. Would they tell a man to go to MAACO? I dont think so. read more

I had the pleasure of working with Hovik at USA Collision on repairing my convertible Mustang. I was hit by another driver and the rear driver's side panel and wheel were damaged. I LOVE my car and was very concerned on who was going to do the repair work. Hovik was completely knowledgeable about what and how to get everything done and how to deal with my insurance company. I also met the owner while I was there and he was very cool. The work that was done on my car was spectacular! Hovik got everything done without any issues and they even did an unbelievable job of cleaning my car inside and out. USA Collision and Hovik are Awesome! read more

I have to tip my hat to USA for all of the five star reviews that they list as earned. My vote is two stars at the most and my reasons are as follows: The paint matching process was terrible. My 2014 FORD F-150 FX2 now has two shades of GREY METALLIC and I was told it was good enough. They would not be willing to correct the paint and process for my truck. The owner said he used the proper "recipe" to cook up my paint. USA works on custom cars and I do not see any noticible paint problems with those outstanding vehicles. My 11 year old truck did not get the same treatment to say the least. I am terribly disappointed in the work done and I should not have to feel this way. USA did a wonderful job on the interior. Too bad the exterior was a total failure. It took only five hours to complete the paint work. The JULY 4th holiday fun was quickly approaching and it was obvious that USA wanted to be done with me and my vehicle. The management team could not be found. The cashier was left to guard the fort. She willingly accepted my final payment.. The owner, David, preaches that CUSTOMER SERVICE is number one. Nothing is more important for him. Based on my experience, you be the judge. Replying to your post: My work was scheduled to begin on Monday, June 30. You were given four days to complete. YOU asked me to push out the work until Wednesday. read more