Brought my 2002 Chevy Tahoe here last week after an accident that left my front end needing repair. Started out messaging with Kat to get a generic quote for the work we assumed would be needed. Kat was super quick with her responses and was very knowledgeable about the vehicle and process for repairs. Dropped off the vehicle with Kat at Altra and heard back less than 24 hours later on the assessment outcome. Unfortunately, the accident had left some damage to the truck frame itself, which could not be seen until break down of the vehicle. While I'm sure sharing this outcome with me was just as unfavorable as hearing the unfortunate news, Kat was extremely kind in letting me know options I had as I shared I am not a car-savvy lady. She went over all possible options and gave me some extra time to think about what I wanted to do moving forward. Ultimately because of the age of the vehicle, it was not worth putting the money in to fix and ended up selling it to part out. Even with the unfortunate outcome (due to the accident), I would 10/10 recommend Kat and her crew over at Altra to anyone who is needing repairs. She was fast, honest, knowledgeable and did everything in her power to ensure the right decision was made at the end of the day. I am extremely happy with the service I received at Altra and would absolutely come back again for future needs. Special thanks to Kat- you made an extremely unfortunate event the best possible experience it could have been and I thank you endlessly for all you did. You are an absolute ROCKSTAR!! :) read more

There is nothing worse than getting into a car accident (especially over the Holiday's). My first phone call was to Altra Collision. They arranged for a tow truck for me too! At Altra you will receive exceptional service. Period. I dealt with the Owners...Kelly, Casey & Roger! They could not be more helpful, caring, communicative, & efficient throughout the entire process. Although I knew it was impossible, they got my car back to me one week! Best Christmas present ever! Their professionalism & quality of work is unsurpassed!! Thank-you Altra! My car looks brand new! read more

Altra Collision Center - Post accident - Body Shops Near Me - Phoenix, Arizona

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I've been coming to Altra collision center for years. They are always so helpful and friendly. My car looks great after repairs.

Altra is my go to place for auto body repair. Roger helped me out the first time and was so helpful and caring. Casey is assisting me now and has gone above and beyond. He communicates well , he is friendly and efficient . They dealt with the insurance company. I highly recommend!!! read more

Wow...It was a bad week and I will tell you that Roger/owner of Altra was amazing and showed more empathy and care than many. Professional, thorough and great communication. Just a good person. Will be bringing all my future vehicle repair needs to Altra. read more

Had my ram 3500 in here for a new bed. Got it back completed and realized they didn't put it on correctly. Took it back to them and they seemed to have fixed it (still looks a little off). Dont waste your time or money here. The owners wife seemed to be on drugs. read more

My son's car was in an accident and took it to this shop. They repaired it like a brand new SUV. They did awesomely job and the staff were friendly. I strongly recommend this business. Thank you for superb job!! read more

My experience with this family business has been incredible! I would certainly recommend them to anyone needing their expertise in vehicle repairs following a collision. What appeared to be relatively simple damage to a rear wheel and quarter panel of my Xterra turned out to also have complications underneath with the axle and traction control system. Although this created more back and forth revised estimates needing approval of my insurance company, ALTRA handled it all....which I sincerely appreciate! Believe all the 5 Star reviews that appear on review sites, they are true. read more

I had a string of bad luck (3 accidents in a year) and Altra has repaired and restored my SUV back to its original glory each time. They have great communication throghout thr process and I had no issues coordinating between them and my insurance company. Everything was very easy. read more

I got rear ended on the Freeway in my Jeep. Brock walked me through the whole process. The team at Altra collision is awesome and my Jeep looks and drives great ! read more

New to town had to find a reliable shop to help with some self inflicted damage (the worst kind right? ) Roger and co were great highly recommend read more

Very pleased with their work. Repair was completed on schedule and my car looks like it did when I bought it. Thanks to all the folks there

Back in November, I got T-Boned driver side in my 2019 Jeep Cherokee. I called Altra (Casey) after the accident and brought my car in same day to be seen. Casey was quick and efficient to get my car seen/inspected and also sent an estimate of damages to insurance. Casey, Roger kelly and Brock were there through every step and kept me informed of everything found with damages.The entire team at Altra are friendly, reliable, professional and knowledgeable in their industry and it shows from how long they've been in business. I highly recommend Altra to anyone looking for reliable and trustworthy damage repairs. read more

Altra and Brock are amazing. Friendly, honest, and kept me up-to-date on al repairs. They were able to get my in right away and the work they did came out perfect. Thank you!! read more

Casey told me 3 weeks it took them 8 weeks!!!!! Never in a million years would I recommend them or use altra again, the absolute worst experience ever!!!!! read more

This is the best Auto Repair shop I have experienced thus far. They are honest, hardworking and professional. I have a Lexus IS 250, and I love this car, but it was part of a hit and run incident that involved other cars, and a school fence, my car was smashed into on the passenger side bumper and I was devastated, as I had taken such great care of this car, and maintained it through the years, since I had to put the repair through my insurance, they gave me a few Collision shops as options, and I asked my insurance representative which one they recommended for quick and thorough repair. Altra Collision Center was recommended, and now I know why. They are efficient, fast and friendly, my car looks just like it did before the crash or better, and they actually finished the repairs before the date scheduled to be completed. Love it, so thankful for them. read more

Altra Collision Center - Hit and Run - Body Shops Near Me - Phoenix, Arizona

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This place is awesome. Casey, Roger and Kelly go out of their way to take care of their customers. They are highly professional and perform excellent repairs. I have used their services twice once with a totaled vehicle and just recently for a minor dent. I have never been treated this well within this type of business. I give my highest recommendation and will never go anyplace else John Eastin Phoenix read more

Had a side mirror issue that I needed fixed quickly. These guys were fantastic. Walked me through the whole process and gave me regular updates. Couldn't be more happy with the service. read more

So so happy with the service I received here! They stayed late so I could drop off and pick up my car even after they closed, the price was amazing and they did a great job on the repair. Everyone I talked to was so nice as well! Thank you guys so much!! read more

My car was side swiped just before Thanksgiving just as I was leaving town and Casey was willing to take it the day I left . I had a few problems that needed to be worked out with my insurance company that Casey handled the whole thing . They kept me aware every few days as the work progressed . They were not only very efficient but they were a true pleasure thru the whole repair . My car was actually finished a few days a head of schedule and I am truly thrilled with the result . My car looks like it brand new again . I want to add the Altra came very highly recommended and they did not disappoint. Can't thank them enough for their perfection. read more

Overall very happy with the work that was done on my vehicle after a collision. Office staff was extremely professional and friendly at all times. Brock was my main contact and was really helpful throughout the whole process. Although the repair took longer than anticipated,(awaiting factory parts etc) the ongoing communication helped the situation a bit. I know they worked hard to help solve any issues had. I would recommend this location. Thanks again Brock and team. read more

Their ad says walk-ins welcome and it is absolutely true. Casey came right out and assessed my situation and advised me of my options. So quick, so friendly. I loved my experience with Altra Collision. read more

Staff was super friendly and accommodating but: Had some body work done as well as the alignment. Noticed the steering wheel hadn't been reset so I called, took it back, and they fixed it (or so I thought). Steering wheel was still off so I call again and was told by one of the employees that it was likely just the crown in the road causing the steering wheel to appear crooked. I take it to Honda for a second opinion and they tell me the steering wheel had not been tightened at all after the alignment and that the damage could have been catastrophic. I understand mistakes happen. But their alignment people got it wrong not once, but twice. If you use Altra, make sure you get a second opinion too. read more

Rodger is a stand up guy and the shop does high quality work. My Kia Stinger was in a wreck a few months ago and since it's a newer model OEM parts were extremely difficult to acquire but they made it happen. Additionally, the teams support post maintenance has been hands down the best I've ever experienced with a shop. 10/10 - would recommend. read more

They speak well but when it came to the work my vehicle was still vibrating a lot and the undercarriage was not fixed. I had to take it back just for them to take it to a muffler shop. They just yanked it over which I learned later on that day did fix for help anything. They only replaced " fixed " two out of the four tires and they were rusted out already. My two tires looked almost still brand new compared to what they did. To make it worse they charged me extra fo replacing my newer tires for their rusted ones. It got to a point I was tired of come back to that place for them to fix what needed to be fixed the first couple of times . The only thing that was offered to me was sorry again and cold coffee without any cream. Make sure you check everything out multiple times then check more if yo decide to go there or it's the closest location so to speak. Please apply this feedback and I hope that it doesn't get deleted. read more

Quality & customer service you can count on. These guys are honest fair and reliable.

I love love love this family owned business!! The men that work here are so nice and friendly I never want to leave!

Altra recently repaired my vehicle that was involved in a minor fender bender. It was the fault of the other party; but Altra and the insurance company (as well as the rental car company) were all in excellent communication with each other. Everything was seamless. Although there was a minor issue with an after market part, Altra handled it in coordination with the insurance company by doing addition work on my car. Brock coordinated everything and was fantastic at keeping me informed along the way! Excellent service all the way around! read more

I was referred to Altra from my insurance company. When I went in for the estimate, not one of their employees were wearing a mask. If they don't care about my health, why should i trust them with my truck. read more

I dinged my wife's brand new Lexus (never good). These guys/gals fixed it to perfection...as in you would never know. I paid just under $700. The dealer quoted me over $2500. Mic drop read more

Fantastic work. Detail oriented and fast. My husband was involved in a minor accident with his Audi. The collision center did an amazing job (pictures to come), the communicated via text updates daily, took care of the insurance headache and arranged the rental car. They really take pride in their quality of work and I am so pleased we came here! Definitely recommend, plus the "shop puppy" is just way too cute not to come in and meet! Thanks again Altra! read more

It's never fun to have your car in the shop but Roger and the guys at Altra make it a great experience. They kept me up to date every day with text messages with the progress of the repairs. It took longer than expected because I have a newer model car and they couldn't readily get the parts but Roger was great at keeping me informed. He worked seamlessly with the rental car company and my Allstate agent to make the process bearable and easy. Thanks guys!! read more

This place is wonderful to work with. My car is fixed plus they replaced parts missing from a previous center in Scottsdale. They were able to make me feel safe again. Brock kept in touch with me all the time. I didn't have to call him. He called me. I highly recommend them. You won't be disappointed. This was a positive experience. I wish I could give them 10 stars! read more

Someone backed into my passenger rear door. I have custom, metallic, navy blue paint w pin-striping. I also paid extra to repaint rear bumper that was faded. I was concerned abt paint match. My Lexus now looks like NEW! Paint matches, as well as, striping! Their communication abt progress and completion was outstanding! Work was perfect! Car returned cleaned and sparkling! I'd absolutely return to Altra... but I hope I won't have to. I highly recommend using them! read more

I was involved in an accident. Took my Chevy SS Camaro to Altra, and Roger and his team took good care of my Baby. My car is find on the road. I drove it to California and back.. Even had a couple of people trying to Race me. Lol Thanks Altra Team. One love From Derrick Carter read more

About a month after purchasing a brand new Tiguan I hit a curb and did some major damage to the suspension. Roger and the team at Altra was amazing! When the axel they ordered came in wrong they immediately rush ordered a new one, that one was then delayed so they worked quickly to find another solution. In total they only had my car about 3 days and when I picked it up they had cleaned it (major task as there was a lot of dog hair!). I would recommend Altra to anyone! Great company and great people. Thank you!!!!! read more

Roger the owner is awesome! Been here before back in August 2018 & these guys rocked the repair both times! Brock keeps you updated along the way! Via text message mode! They are fast do great body & paint work! I have been here 2 times in the last 4 months and the extra mile they go on their work has been prefect! They wash the car prior to return! They armor all the tires even before return! They work with insurance company with no worries to you! The vehicle looks better than new!!! I would take my collector car to them to do work, enough said!!!! Take it to them!!!!!! read more

They were great and knowledgable . Didn't try to over charge. Got the car back not only repair look great but the rest of body clean. Would recommend to friends and family. read more

A special thanks to Roger and Brock. I was recently hit in the rear end of my truck and needed to replace my bumper and bumper mounting support bracket. The whole process only took 2 and 1/2 day's. They checked the frame for any damage and didn't find any damage. The entire process was easy and painless to deal with. Thanks again for the great work and quick turnaround. Dave Ross read more

Brought my car here on a whim. They were very open and honest about what was going on with the insurance and the repairs. They helped with the deductible. Brock was absolutely amazing throughout the entire process and made me feel comfortable with them having my car. Truly great experience. read more