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    Bumper Buddies

    4.7 (156 reviews)
    Closed 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Bumper Buddies

    Mobile dent repair

    Bumper repair

    Collision repair

    Bumper Buddies Photos

    Portfolio From The Business

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    Recommended Reviews - Bumper Buddies

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    Reviews With Photos

    Vicki B.

    Thank you for reaching out in response to my review. Yes, the work was done in 2024. I completely understand what you're saying about the age of the paint and how difficult it can be to match, but that's exactly the kind of information I wish had been shared with me upfront--when I booked the appointment and received the estimate. Instead, I only learned about those limitations after the work was finished and I expressed that I wasn't happy with the result. I'm not a confrontational person, so in the moment I didn't really know what to do. The machine asked for a tip, so I added one and just assumed maybe I was expecting too much. But when my husband got home and saw it, he immediately felt the same way I did--that the paint didn't match at all. Even if that was the best possible outcome, we would've appreciated knowing that ahead of time so we could make an informed decision. At this point, I've moved on, and I do appreciate you reaching out. I actually tried contacting you outside of Yelp at the time and never received a response, which is why I eventually posted the review. It sounds like you've done great work since then, and I'm sure the work on my car was done with care too. I just think more education on the front end would have made a big difference in my expectations.

    scratch before
    Natalie L.

    i had the best experience with bumper buddies! the fact that they come to you is so convenient, especially since it can be difficult to find places that are willing to work on teslas. i had a pretty bad scratch on my door and honestly wasn't very hopeful that it could be fixed, but orlando did an amazing job. my car seriously couldn't look better, it looks like the scratch was never even there! i'm beyond happy with the results and the whole process was easy from start to finish. i would absolutely use bumper buddies again and will definitely be recommending them to my friends and family. thank you, orlando!

    I had a very frustrating experience with Bumper Buddies and would not recommend them based on both the quality of work and the lack of follow-up. I paid $650 for a front bumper repair on my 2014 435i. Before moving forward, I specifically told the technician I was deciding between repairing the bumper or fully replacing it, and that I only wanted to proceed if the result would look acceptable. I relied on their recommendation and moved forward with the repair. The final result was disappointing. The paint had noticeable orange peel, the panel shaping was uneven and wavy, there was overspray, and even the parking sensor was painted over. After reaching out, it took significant effort just to get them to come back out. When they finally did, the "correction" was essentially a quick buff and some minor cleanup -- it did not address the underlying issues. I was then told that because the original damage involved a split in the bumper, the result I had was essentially the best it could look and that it wasn't fully correctable. That was extremely frustrating to hear, because had that been clearly communicated upfront, I would have chosen to replace the bumper instead of attempting a repair. Following that visit, I attempted multiple times over the course of a couple weeks to resolve the situation and discuss a partial refund. Communication was extremely poor -- emails went unanswered, texts were ignored, and I was repeatedly told someone would follow up when no one ever did. At this point, I've had to pursue a chargeback due to unsatisfactory workmanship and lack of customer support. Overall, the experience felt rushed, the quality did not meet expectations, and the follow-up service was even worse. I would strongly recommend considering other options, especially for anything beyond very minor cosmetic repairs. Update to owners response: I think it's important to clarify a few things here, as parts of your response are not accurate. While I did sign off initially, that was based on a quick review immediately after the repair. The issues became much more noticeable over time in normal lighting and daily use. I also had friends and family point out the poor finish and uneven panel work, which reinforced my concerns -- I take pride in my vehicle, and this simply was not an acceptable result. I first reached out again in mid-February to raise these concerns, and it took repeated follow-ups over several weeks to get a return visit scheduled, which did not occur until March 24th. After that visit, I again had to follow up multiple times over more than a week through both email and text with little to no response before finally hearing back. During that visit, I was told that because the bumper had split, the current result was essentially the best it could be and not fully correctable. That is the core issue -- had that been communicated upfront, I would have chosen a full replacement instead of a repair. I also want to correct a misstatement in your response. At no point did I threaten to post a negative review or file a chargeback in exchange for a refund. The message you're referencing was sent only after weeks of repeated follow-ups and lack of response, and simply stated that if I did not hear back, I would move forward with a chargeback due to the unresolved issues. That is not a threat -- it was a final step after multiple attempts to resolve this directly. The follow-up "corrections" did not resolve the underlying issues, and the quality still does not meet expectations. My request for a partial refund reflects the fact that the result did not match what was discussed beforehand, the limitations were not disclosed upfront, and the communication throughout this process required persistent follow-up just to receive basic responses.

    Before
    Ron R.

    This is a great service. Fair prices and done at your location. My daughter's vehicle was repaired in her employer's parking lot while she worked. The repair was done quickly and looks great.

    After Jason worked his magic!

    My husband has a 2003 Infinity G35 bright red sports car with less than 100k miles on it...mint condition, his baby! Someone hit his bumper in a grocery store parking lot and made a big dent. He went to 2 auto body shops and they quoted him $1700-1900! We called Bumper Buddies and Jason did it in our garage for a very small fraction of those quotes! He is a really nice guy, a family man, and fun to talk to as he let us watch. Just a couple hours in our own garage and the car looks amazing...like it never happened! Highly recommend Bumper Buddies and Jason!

    Unable to find correct paint for touch up which looked off
    Solomon A.

    Had a chip and then repaired the body work myself, but the color did not match. Fortunately Justin from Bumper Buddies reviewed the request and tried his best to keep the cost low as possible on a re-spray of the panel. Since I didn't want to get car insurance involved I really appreciate them for taking care of the paint at a very reasonable price. Came over within a week with the matching paint and was able to do it in the comfort of my own garage too!

    Julie M.

    Had some paint scuffs and a 4-6" dent on the right rear side of my Ford Explorer. Keith did an amazing job and the vehicle looks like it is brand new where the damage was. Quality of work is excellent for a very reasonable price. Technician arrived right on time.

    Before

    Sloppy Scheduling, Poor Communication, and Unfinished Work I had a frustrating experience with Bumper Buddies. When I first called, the salesman was extremely pushy and pressured me into an appointment and then turns out they never actually scheduled it. I took time off work only to be told they had no record of it, and then they tried to dictate what day they had available next, completely disregarding my schedule after their mistake. I eventually paid $525 for a bumper repair and submitted multiple photos in advance. At no point did anyone mention an issue with "two colors" on the bumper. Not over the phone, not in texts, and not even when the technician was working on it. Only after the job was done did I have to call them to figure out why their work was incomplete. They say they couldn't fully correct the paint and the owner then tried to charge me even more money to finish the work I already paid for, and that he may come out to do it himself but only if he "felt" like it. The grey paint formed bubbles shortly after (I left it alone as advised) and the black paint was never repaired. This place is disorganized, lacks transparency, and doesn't take accountability. I wouldn't trust them with your time or your car.

    Before

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    6 months ago

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    Adam S.

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    16 days ago

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    7 months ago

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    8 months ago

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    2 months ago

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    5 months ago

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    3 months ago

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    1 year ago

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    4 months ago

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    4 months ago

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    6 months ago

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    4 months ago

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    1 year ago

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    8 months ago

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    3 months ago

    I have used this business before and the work done is absolutely impeccable! Very professional and good quality work performed

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    Adam S.

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    1 year ago

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    5 months ago

    The work was completed in a timely way. Orlando did a great job repairing the dents and matching the paint. I would use them again

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    Adam S.

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    1 year ago

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    2 years ago

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    Victor L.

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    6 months ago

    Jason is the bomb. He took such good care of us and get a top-notch perfect job. He was quick efficient and had great attention to detail.

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    6 months ago

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    2 years ago

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    9 months ago

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    2 years ago

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    3 years ago

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    10 months ago

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    8 months ago

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    1 year ago

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    1 year ago

    Excellent service by Brett. Had my bumper fixed. It was done in no time. Highly recommend!!!!

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    Adam S.

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    3 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Bumper Buddies

    Hello, I had Ralph come out a couple months ago to buff out a scratch and the paint is smeared. I've tried numerous times to see if he could come out and buff it out with no response. Can someone help me with this? Thank you

    Hello Matt, Vic here, one of the owners. I'm sorry you haven't heard back from anyone. I've looked through our records and cannot locate your inquiry. Please contact me on my direct number to ensure you receive the service you need. I can be reached… 

    View All 2 Questions

    Review Highlights - Bumper Buddies

    Jason did a fantastic job of restoring a rear bumper damaged by years of scratching from garage door.

    Mentioned in 13 reviews

    Read more highlights

    Bumper Buddies - mobiledentrepair - Updated September 2026

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