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    Bumper Buddies

    4.7 (146 reviews)
    Closed 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Bumper Buddies

    Bumper repair

    Collision repair

    Auto customization

    6 More Services

    Dent removal

    Auto exterior customization

    Paint and scratches

    Vehicle painting

    Rear-end damage

    Mobile dent repair

    Bumper Buddies Photos

    Recommended Reviews - Bumper Buddies

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    Reviews With Photos

    I had a very frustrating experience with Bumper Buddies and would not recommend them based on both the quality of work and the lack of follow-up. I paid $650 for a front bumper repair on my 2014 435i. Before moving forward, I specifically told the technician I was deciding between repairing the bumper or fully replacing it, and that I only wanted to proceed if the result would look acceptable. I relied on their recommendation and moved forward with the repair. The final result was disappointing. The paint had noticeable orange peel, the panel shaping was uneven and wavy, there was overspray, and even the parking sensor was painted over. After reaching out, it took significant effort just to get them to come back out. When they finally did, the "correction" was essentially a quick buff and some minor cleanup -- it did not address the underlying issues. I was then told that because the original damage involved a split in the bumper, the result I had was essentially the best it could look and that it wasn't fully correctable. That was extremely frustrating to hear, because had that been clearly communicated upfront, I would have chosen to replace the bumper instead of attempting a repair. Following that visit, I attempted multiple times over the course of a couple weeks to resolve the situation and discuss a partial refund. Communication was extremely poor -- emails went unanswered, texts were ignored, and I was repeatedly told someone would follow up when no one ever did. At this point, I've had to pursue a chargeback due to unsatisfactory workmanship and lack of customer support. Overall, the experience felt rushed, the quality did not meet expectations, and the follow-up service was even worse. I would strongly recommend considering other options, especially for anything beyond very minor cosmetic repairs. Update to owners response: I think it's important to clarify a few things here, as parts of your response are not accurate. While I did sign off initially, that was based on a quick review immediately after the repair. The issues became much more noticeable over time in normal lighting and daily use. I also had friends and family point out the poor finish and uneven panel work, which reinforced my concerns -- I take pride in my vehicle, and this simply was not an acceptable result. I first reached out again in mid-February to raise these concerns, and it took repeated follow-ups over several weeks to get a return visit scheduled, which did not occur until March 24th. After that visit, I again had to follow up multiple times over more than a week through both email and text with little to no response before finally hearing back. During that visit, I was told that because the bumper had split, the current result was essentially the best it could be and not fully correctable. That is the core issue -- had that been communicated upfront, I would have chosen a full replacement instead of a repair. I also want to correct a misstatement in your response. At no point did I threaten to post a negative review or file a chargeback in exchange for a refund. The message you're referencing was sent only after weeks of repeated follow-ups and lack of response, and simply stated that if I did not hear back, I would move forward with a chargeback due to the unresolved issues. That is not a threat -- it was a final step after multiple attempts to resolve this directly. The follow-up "corrections" did not resolve the underlying issues, and the quality still does not meet expectations. My request for a partial refund reflects the fact that the result did not match what was discussed beforehand, the limitations were not disclosed upfront, and the communication throughout this process required persistent follow-up just to receive basic responses.

    Unable to find correct paint for touch up which looked off - The image depicts a white car with a noticeable dent and scratch on the side panel near the door. The car has a black window at the top and a tire at the bottom, with reflections on the car's surface indicating indoor lighting. The damage appears to be superficial, affecting the paint and surface of the vehicle.
    Solomon A.

    Had a chip and then repaired the body work myself, but the color did not match. Fortunately Justin from Bumper Buddies reviewed the request and tried his best to keep the cost low as possible on a re-spray of the panel. Since I didn't want to get car insurance involved I really appreciate them for taking care of the paint at a very reasonable price. Came over within a week with the matching paint and was able to do it in the comfort of my own garage too!

    repaired
    Peter G.

    Ralph took great care of my vehicle and restored the front bumper cover on my Alfa Romeo to like new condition. The price was very reasonable in consideration to what a body shop would have charged to repair the damage and repaint. Very pleased and highly recommended.

    Julie M.

    Had some paint scuffs and a 4-6" dent on the right rear side of my Ford Explorer. Keith did an amazing job and the vehicle looks like it is brand new where the damage was. Quality of work is excellent for a very reasonable price. Technician arrived right on time.

    Before

    Sloppy Scheduling, Poor Communication, and Unfinished Work I had a frustrating experience with Bumper Buddies. When I first called, the salesman was extremely pushy and pressured me into an appointment and then turns out they never actually scheduled it. I took time off work only to be told they had no record of it, and then they tried to dictate what day they had available next, completely disregarding my schedule after their mistake. I eventually paid $525 for a bumper repair and submitted multiple photos in advance. At no point did anyone mention an issue with "two colors" on the bumper. Not over the phone, not in texts, and not even when the technician was working on it. Only after the job was done did I have to call them to figure out why their work was incomplete. They say they couldn't fully correct the paint and the owner then tried to charge me even more money to finish the work I already paid for, and that he may come out to do it himself but only if he "felt" like it. The grey paint formed bubbles shortly after (I left it alone as advised) and the black paint was never repaired. This place is disorganized, lacks transparency, and doesn't take accountability. I wouldn't trust them with your time or your car.

    Before
    Shirley G.

    I was given a price beforehand - the technician (Jason M) came on the date requested and sent a text letting me know when he was on his way and turned up early The work he did was amazing ... my car looks great and I would definitely use Bumper Buddies again. Jason - you did a fantastic job .. thank you

    Before
    Ron R.

    This is a great service. Fair prices and done at your location. My daughter's vehicle was repaired in her employer's parking lot while she worked. The repair was done quickly and looks great.

    Got charged for them to replace this.. they didn't do it and I was still charged.

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    1 month ago

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    2 months ago

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    28 days ago

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    5 days ago

    The work was completed in a timely way. Orlando did a great job repairing the dents and matching the paint. I would use them again

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    1 month ago

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    8 months ago

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    1 month ago

    Jason is the bomb. He took such good care of us and get a top-notch perfect job. He was quick efficient and had great attention to detail.

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    7 months ago

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    11 months ago

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    9 months ago

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    1 year ago

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    4 months ago

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    1 year ago

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    2 years ago

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    8 months ago

    Excellent service by Brett. Had my bumper fixed. It was done in no time. Highly recommend!!!!

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    11 months ago

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    Page 1 of 4

    Ask the Community - Bumper Buddies

    Hello, I had Ralph come out a couple months ago to buff out a scratch and the paint is smeared. I've tried numerous times to see if he could come out and buff it out with no response. Can someone help me with this? Thank you

    Hello Matt, Vic here, one of the owners. I'm sorry you haven't heard back from anyone. I've looked through our records and cannot locate your inquiry. Please contact me on my direct number to ensure you receive the service you need. I can be reached… Read more

    View All 2 Questions

    Review Highlights - Bumper Buddies

    Ralph took great care of my vehicle and restored the front bumper cover on my Alfa Romeo to like new condition.

    Mentioned in 31 reviews

    Read more highlights

    USA Collision - Rear quarter panel replacement from a backend collision in Phoenix.

    USA Collision

    (221 reviews)

    My wife loves her 2017 VW GTI. We bought it brand new, and it has less than 15,000 miles on…read moreit--yes, less than 15,000 miles. Mechanically, the car has always been excellent, but cosmetically it had really started to show its age. The front and rear bumpers, the spoiler, and the door handles were all losing their clear coat. It honestly looked like a bad case of sunburn. On top of that, all four wheels had noticeable curb rash. For a car with such low mileage, it was frustrating to see it looking that worn down. We brought it to USA Collision at 10020 N Cave Creek Rd and worked with Hovik, the estimator. From the start, he was confident and straightforward. He told us the car would look like new when the work was done--and he absolutely delivered on that promise. The paint finish is flawless, everything matches perfectly, and the attention to detail really stands out. The wheels look great again, and the entire car looks better than we remember it ever looking, even when it was newer. It's not easy to trust someone with a car you care about, especially one in such good mechanical condition, but USA Collision earned that trust. The quality of their work speaks for itself. I'm very glad we found them and would not hesitate to recommend them to anyone looking for high-quality body and paint work.

    My Mercedes Mechanic (German Auto) referred me to USA Collision to repair some damage done to the…read morerear of my SL500 from a rear end stoplight crash. This is the worse car to get hit in the trunk as it is the storage for the retractible hardtop and full of hydraulics, pneumatics and other stuff I know not the names of. Hovik persuaded the insurance company spare no effort to restore my 20 year old pewter beauty to its original condition and luster. Everything works perfectly and the car was detailed magnificently. They deserve a five star rating plus a moon or two.

    Select Auto Body - Call 602-241-9111 if you want the best

    Select Auto Body

    (225 reviews)

    The Prius was SO clean and detailed when Bud and Travis returned it to us. Was that our car?…read more But...all the repair was done under the front left bumper, inside the left wheel well and the left rocker panel. I've had a month + to reflect on Select. I lived several years in a mountain community. Every so often somebody from elsewhere brought their brand new jeep or other four wheel drive vehicle to the mountains to play 4x4 commercial and go "stump jumping" with rookie, destructive, high centered results. A curb hid in the darkness. The driver of the low-slung, air-dammed aerodynamic Prius Prime did not see the curb as they made a U-ey in a tight parking lot. The sound and feel of the bottoming-out, denture rattling, impact are left for your imagination. Do not take a Prius stump or curb-jumping. Do not take them off-road, take all driveways at an angle if possible. We have a choice where we get car bodies repaired. A mega-chain body shop, mega dealer body shop, independant small business body shop. We chose Select. The business appearance speaks quality, the OEM parts say trustworthy, the quote says, "Here or a Big Guy? I'll mention all the auto makes Select has on the wall for certified, excellent work. Plus, this family business has some very nice, top level projects waiting under the carport for "that day" when there's time and parts enough to complete dreams. An excellent quote. Some discounts because we paid out of pocket. OEM parts, time taken to do the work correctly. An issue with the rocker panel turned up, the quote was updated, reasonably priced. Necessary, touch up painting was done Gaps were checked with factory gauges., The front seat and master sensor unit recalibrated. A loose light from a previous repair was found and tightened. I am a fan. Select is our body shop driving into the future.

    Just picked up LIL MAN HULK the ride. Yes I named him. He had the wonderful experience of a…read moreneighbor backing into my car door (sarcasm). This happened around Christmas. It took forever for her insurance to get back to me accepting fault and fixing my car. Now I need a body shop to fix the hulk. I happen to work in insurance and have a database of body shops to choose from. I'm all about reviews 4.8 on one site, 4.9 on Yelp and great comments. But wait less than 5 minutes from the crib. Winner! 1st person I talk to is a Travis ask questions and advise of neighbors insurance is paying yes they work with them. Called day off rolled up Bud the owner standing outside as I pull up. Just by looking you are going to need a new door. Dropped car off on Monday and he confirmed for separation from door frame new door being ordered. Car will be done next Wednesday. Can we talk about communication it was excellent: TEXT, EMAIL, & PHONE. Every step of the way plus his communication with the insurance company. Courtesy drop off & pickup. I chose loss of use opposed to renting. This is 1st day out of shop but pleased. Car was detailed and they even cleaned the engine. Any issues I'll update but as of right now LILMANHULK IS FLOSSING.. AWESOME SERVICE - Fluffy Grandma recommends.

    Apex Collision Center - 2025 Raptor R - Colormatch

    Apex Collision Center

    (13 reviews)

    What an OUTSTANDING BUSINESS!! I can't say enough great things about ROY and his team! My…read moredaughter needed a few things fixed from a microburst - her front bumper, windows were cracked. Her insurance company was NOT easy to deal with, and Roy literally held our hand helping us through the entire process! He was so communicative with the insurance company which was dragging their feet and creating unnecessary delays. He went above and beyond making this stressful experience so smooth! The workmanship is TOP NOTCH! When we got her car back it was like driving a brand new car. Thank you so much ROY! I HIGHLY recommend this business!

    I inquired for Apex Collision Center to help me with a project of painting my 2024 Ford Bronco to…read morehave a two tone retro look. Not only did their team deliver, but their customer service was top notch. Roy and his staff made sure that I was able to review the work being performed as they welcomed me to drop in anytime to show me the progress. They also followed up with photos as the progress continued. Roy and I even had discussions around the plan multiple times before the work started to ensure that my expectations were met. He didnt want to deliver something I didnt want. He also provided suggestions on my vision to help us collaborate on the end goal. His suggestions were thoughtful and well considered. The quality was top notch. The pin stripe was straighter than the level they used to snap it into place. Excellent work and excellent crew. I have already begun singing their praise and referring others I know to Roy and the Apex Collision Center's team for painting, window tinting, and more.

    Ultra Collision - Parts and process

    Ultra Collision

    (98 reviews)

    I had a great experience here. Steve and team did fantastic work for a very fair price, they will…read morebe my go-to for any car trouble from now on! I was happy to see my tire pressure was also fixed, though that was not part of the service.

    My name is Duane Dial, I'm using my wife's account because I've never before had cause to write a…read morereview and I don't anticipate it happening again. A month ago my Silverado was involved in an accident, it required the replacement of 1 bedside, the back door and the cab corner needed repair. My truck is my baby and the thought of a poor repair was my greatest fear. I've seen work done by many of the large production shops and didn't want my truck hacked together by a shop rushing my truck in/out with time as their priority. Ultra Collision repaired a truck for me in 2002 and I was beyond pleased but knew the chances of the same people working there were slim. Turns out Steve still owns the shop and I actually told him upfront that I returned because of the experience I had in 2002 the difference being I really like this truck and I needed to hear from him that his shop was still able to put that kind of work out because I love this truck and intend to keep it a long time. I told him quality of work was my priority over getting it back soon. He said no problem so I dropped it off the next week. Turns out the Chevrolet door was on factory back order and the dealership sent 3 bedsides out each was damaged in the box. Steve called me to make me aware of the situation and because I told him I'm a bit anal he didn't want to repair a new bedside and planned to wait for a good one. I stopped by to see the new/damaged bedside and the dent was smaller than a door ding. He told me fixing it wasn't an issue but wanted my approval. A door was found out of state but this meant the original completion date was pushed back 3 days. Steve's shop was packed with work and I had a planned vacation so I told him to push my truck aside if need be and I'd pick it up after my vacation, again I told him I wanted it done right so I was in no hurry. I picked the truck up Friday, as I looked it over I found that 2 dents in areas not associated with the accident had been repaired, I asked what I owed him for that and he wouldn't take anything. The color match is perfect and the workmanship was spot on. I've attached pictures, because I asked Steve I wanted to see the process and these are the pictures he sent. I 100% recommend this shop, as it turns out 1 of the guys in the shop told me Steve had personally worked on my truck. I appreciate his way of doing business, he under promised and over delivered. Thanks Ultra Collision.

    Bumper Buddies - mobiledentrepair - Updated May 2026

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