I am grateful to and impressed with Les and his company. I had a serious bummer problem which also affected my Nissan Rogue front passenger door. Les not only repaired the car, he also painted to achieve a brand new car appearance. BUMPERMASTERS is the place to go for excellent repairs. Maureen B. read more

I was so pleased when I called Les on a Saturday afternoon and he said "bring your car right over." My little red Mercedes Benz had a front bumper problem which I had taken to an Auto Body and was told that in order to fix it, they would have to take it apart and were concerned that they wouldn't be able to find the parts needed without getting into a LOT of money...and then might not be able to repair it. Les looked at my car and gave me a price to make the repairs to the bumper, repaint the entire bumper and the hood and any other scratches on the car. The cost was $1800 for everything and it took only 4 days to repair and repaint. WOW - what a great job Bumper Masters did for my little car! I can't say enough good things about the way Les and Bumper Masters handled my repairs. read more

Bumper Masters - She looks brand new! - Body Shops Near Me - Phoenix, Arizona

Les and his team did a wonderful job in repairing the bumpers on our 1998 Volvo V70 wagon as well as refinishing the hood which needed repainting. Color matching was excellent and Les' professionalism is outstanding. Our Volvo now looks brand new and we'll be keeping it for years to come. A great value in all regards. Thank you Les! Byron D Donics read more

Customer service was great, fast, and effective This is a marvelous service for anyone seeking a company to replace you bumber as I was. It was extremely helpful to me and they where flexible to work on it on my scedual read more

I took my car to three different shops and they refused to work on my vehicle, even though I was paying out of pocket and not going through insurance. I found Bumper Masters on yelp and sent a message. I heard back very quickly and scheduled a call. Took my vehicle to get inspected and Leslie advised me he could complete a repair without needing to replace the part which I was very thankful for. Leslie was super communicative, friendly and did an awesome job. read more

Bumper Masters - Before - Body Shops Near Me - Phoenix, Arizona

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I have taken my car here multiple times and each time it is restored to what it looked like before. Not only that, but they're fast. I had my car back in a couple days. Price for repair is fair and definitely less expensive than large bump shops that do a lot of insurance work. read more

Les did a great job fixing the bumper at a fair price. He is nice, knowledgeable and responsive. My car came back on time and was fixed as he described. read more

I am just seeing Les's response now, and have no idea what he is talking about. I really hope that he has me confused with someone else because what he describes absolutely, positively never happened. I spoke with Les on the phone at approximately 10 am on Monday, May 8th and then drove to his house and met with him about an hour later at 11 am. It was then that he looked at my car and gave me an estimate and because he chose not to give me a date and time to perform the work then, he promised to call me back that afternoon to schedule a day to work on the car that week. That is the ONLY time I ever met face to face with Les and was the last time that I ever spoke with him, because as I wrote in my original review, he simply just never called me back, as he had promised that he would. This story about him calling me back and then me having gone over his house the night before the supposed appointment to do the work (one was never scheduled, as already noted) is pure fiction. It never happened. I hope Les is confused, because what he wrote is totally untrue and inaccurate as it applies to me. His response, that relies on a meeting that was just made up and never happened, actually makes this whole incident worse for me than what he did originally. The record of our phone calls as described in my original review is attached. read more

Les did a wonderful job with our BMW bumper repairs. On time with the repairs, and the car looks brand new!

Les is amazing! He worked with me on my budget as well as when I could save enough money to get both front and back bumper repainted and refinished. He was in constant communication with me and even worked late into the night to get our car done in 24 hrs. He was extremely fair priced and had excellent work ethic. I highly recommend him! read more

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I waited a little before writing a review to see how the work would stand up. Let me say that I am always looking for good work at a good price by motivated personages. For jobs where I am not looking to pay full commercial price, I am open to ma and pa shops. I have used Maaco in the past more than once as a comparator. I should also say that Les, a former used car salesman, is a very nice and personable elderly man. He responds quickly to inquiry when earning your business. He runs an out of home business in a residential area (NOT a professional shop in a commercial building). Most of are okay with this you get good work at a great price. His reviews online were pretty good though with some notable negative reviews. I sought to have bumper and side panels painted after the Arizona road rock debris chipped my paint job. I also needed the bumper guard installed behind it, which he agreed to install. The car is an upscale sedan that has custom body panels. I met with Les in person at his home and he agreed to take on the project straight away and said with confidence (ie Bumper "Masters") that he could get a beautiful result. He required a portion payment upfront. His price was actually not that cheap though cheaper than a factory level job ($2400 vs $4800). It priced out at more than Maaco but he spoke about the quality of his work as being much higher than Maaco. At the time I did not realize that the paint work was going to be done on his driveway rather than in a protected professional environment. It was only when I drove back to drop off some supplies that I saw the project was on his driveway. Concern notwithstanding, I kept my fingers crossed. The next day, Les was quick to get back with me that the paint job was completed. I picked the vehicle up in the evening. The car looked much better without the paint chips. It was not until the next day under sunlight conditions that I realized that the paint did not match the body. There was also overspray on other panels and bubbling/dripping marks. There was also croccodile skin patches on the side panels. It was noticed by others, including my auto mechanic, who worked 12 years at a body shop previously, angrily opined that this was a poor job, citing that the parts were not sanded, not detrimmed, and were simply taped off. He promised me that in only a few months the paint would start peeling away at the edges (Les assured me that wouldn't happen). Surprised that this was not caught by Les, I brought the car back to him. He agreed that the work was substandard and would redo the job. I asked if he could match the color exactly using a color meter this time. The gentlemen he subcontracted to do the work told me that he had worked for Mercedes previously in North Scottsdale, and while that may have been true, it is hard to believe he did paint work for them as Mercedes and German automobiles have exceptionally high standards for paint work. Second go around. Les told me that he would repair the substandard work but that he could not promise factory-level results. The panels and bumper were repainted and this time blended much better with the rest of the car (though not perfectly). I looked at the paint job much more closely this time. The good news was that there was no crocodile skin patches this time. He was somewhat nervous and asked that I sign a document saying that I was fully satisfied and that there were no problems with the job. I told him I had never been asked to sign such a document leaving auto care services. I told him "Les I don't plan to sue you." He exhaled in relief. The bumper guard was not installed and I reminded him that he said he would install it for me. He did not respond to my repeated calls and text messages. After 30 days of nonresponse, I safely surmised that he wasn't going to do it and was wiping his hands of the project. Fast forward. Well sadly my mechanic was right. Within a month or two, the paint began peeling away from the edges. I also noticed at that time that he had painted over the previous paint job (ie the paint divets were now just in the paint color). I will have to get the job redone somewhere else. Final thoughts. I am rooting for Les and his out of home business with the promise of less expensive work. I am certain he would agree, however, that he did not achieve professional result. And it must be said that Les does not provide you with any guarantees of his work or a warranty other than his word. If he is able to get the work done indoors and hire more competent painters, perhaps things would be more optimistic. But painting the car on the driveway without detrimming will always achieve substandard results. In comparison, Maaco did a better job on a bumper job from several years ago (it is not peeling at all and still looks new). With a warranty, and as hard as it is to say, you are also better off going to Maaco or some another business. Final judgement: I can NOT recommend this business. read more

Excellent service amazing results and the gentleman that carrys out the work, was an abslute professional. I would reccomend Bumper Masters to fiends and family.... and everyone!! Thank you, Jeffrey W. Hurst read more

Les was so great to work with! He does great work, and on top of that, is very kind. He was very honest and responsive. He fixed our Prius- back hatch door and bumper beautifully. I called around to a couple body shops and no one would even see the car for 6 weeks because of backup work/supply issues. Les got it in and fixed in 3 weeks after giving me a quote. Great value; great experience working with Les. read more

Les does excellent work and provides great customer support from estimate to pick-up. He even did some small additional all for the original estimate. If you're looking for quality work and responsive service Bumper Masters should be your choice! read more

Great service and communication. Used Les for a repair, and he made it a simple experience. Accurate in his service, timely and communicated to assure progress. Definitely an asset to the industry. read more

Had our Subaru Impreza fixed as one of our children kept "bumping" into things and scratching the car's paint off! I called Bumpermasters and spoke to Les, the owner. Very pleasant and informative regarding his type of service. He was easy to work with and flexible regarding dates and times. He completed the job ahead of schedule and the quality of the work was wonderful. I recommend cleaning your car before repair. He's not a car shop so he won't run it through the wash for you. Cleaning it up before you bring the car in will insure all the spots and dings can be seen. I highly recommend him for pleasantness, quality service, and a fair price! read more

Such an amazing experience for my husband and I! Having car issues is never easy and very stressful. Les, the owner, is very professional, super nice, very quick, and gets what Needs to be done right away! I called Him late Tuesday night and left a voicemail for him. I got a phone call at 6 AM the next day!! He was very quick to respond to my voicemail and get the ball rolling. He asked for pictures of our vehicle, and our vehicle information so he can order the parts right away for a new bumper. We dropped our vehicle off Wednesday night, and it was ready by Friday night. (Other places we called would have been finished in over a week). Not only that, but for the issues we needed done, it was way cheaper than the quote we got from other places. Les and his wife are very sweet people, I would Recommend bumper masters to my worst enemy! This was such a stress free, professional Experience for us. My husband and I will be using them again for any car issues moving forward. Take my advice, I typically don't recommend places that involve mechanic/ body work cause it's always expensive, frustrating, and all over stressful. But this was hands-down the best experience I have ever encountered dealing with car issues. Attached is a before and after picture! Thank you Les and your wife. You guys are a lifesaver :) "I took the time to sit in my vehicle and type this, that's how satisfied I am with les"!!! read more

Les the owner is awesome. He has repaired 2 vehicles for us, both entirely different damage/incidents. He was reliable, prompt, explained everything, and extremely fair with prices. I will use him every time in the future. read more

Les, the owner, was very kind, professional and efficient. He repaired my body damage from an accident in just a couple days. He was priced well and I saved money on the car rental because he was so fast. I highly recommend Bumper Masters! read more

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My damaged bumper has two different colors on it. Bumper Masters made the bumper look like new and matched the colors perfectly. The car was ready in 2 days! read more

Would recommend this business in a heartbeat! Les is wonderful to work with--honest, friendly, and fair. My bumper was fixed earlier than expected and looks brand new, and I felt like I was dealing with a professional yet genuine individual, rather than merely transacting with a shop. Hopefully no more car damage in my future, but BumperMasters has absolutely earned my repeat business if I ever have future needs. read more

Thank you so much for making my daughters car look brand new. Les the owner is professional, honest and kind. The turn around time was fast and the work is amazing. Thanks for all your help! read more

They do Excellent Work with Excellent Customer Service! The front bumper on my 2014 Camaro looks brand new! Thanks Les for the Excellent service! read more

Great experience repairing dent and scratches on both passenger doors and some minor damage on the front bumper. Did the work in a timely manner for the price quoted. Les is very professional and terrific to do business with. Very fair price for the work. I highly recommend this company. read more

Extremely unprofessional. I sent pictures and info and never received a quote. Asked if it could be done and responded with just "no". Never gave me a time to reschedule. When asked when he would be available he replied with "I'll let you know". Seemed very unprofessional to me and not a good way to run your business. Contacted another body shop close by and they were 100x more helpful. Even walked me through how I could fix it myself. Really bad experience with this place. read more

I had my truck's front bumper and above my windshield repainted as rocks had chipped it and rusted it. Les was extremely professional, kind, and quick. I take meticulous care of my vehicle and it was returned to me in pristine condition. He also had the best quote after calling three other companies. I would recommend Bumper Masters to anyone looking to have work done on their vehicle. The experience was a great one and if I need these services in the future, I know who to call! read more

Leslie is so friendly and has gotten so many dents out for me over the years! I highly recommend him to anyone looking for a car or bumper repair!! read more

So this tow company refused to use the tow hook built in to my car, insisting on fastening their chain to the frame instead. When they offloaded from their flatbed, this chain caught on my front bumper and virtually ripped it in half. They don't make bumpers for a 1998 Mercedes S320 any more; a two-month nationwide search turned up nothing. My tech steered me to BumperDoc, who first said "no," then said "Well, they *could* ... but it wouldn't be a *good* repair, and no warranty." Another online search brought me to BUMPERMASTERS. Jackpot. Les Sandig, the owner, said he could definitely fix it, explained the process, and within two days delivered and mounted a repaired bumper that looks like it came straight off the showroom floor. Not a flaw in it. If your car develops a fender ding, a parking lot scratch, a messed-up bumper ... do not even consider anyplace else. GO STRAIGHT to BumperMasters. You won't be merely pleased or delighted with the result ... you'll be thrilled. Promise. (To be fair, the tow company that ruined the bumper did pay for its repair.) read more

Over the summer, we had to park in a tight spot near an old stucco wall. We cut it too close one night and the entire front corner of my jeep's bumper was scraped up terribly. I went to the jeep dealership and ended up leaving due to cost and the lengthy time my car would need to stay there. I began making calls and stumbled upon Les. I was hesitant at first of an at-home car repair company, but when I communicated with other reviewers and met Les, I knew I was in honest, skilled hands!!! NOT only did I get my car back in a day 1/2, with paint that matched EXACTLY right, but it looked beautiful! This is a talented man. If you have a scrape, scratch or chip - no matter the size, he can fix it in a little over a day at a reasonable price. A gem of a find and a good guy! read more

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Had two quotations from body shops and Bumper Masters came it at less than a third. Les was really great to work with. The final result was outstanding. Could not tell that any work had been done. Also got my car in 2 days and the body shop told me 2 weeks. Hope I don't have the need but if I do these are my go to guys. Highest recommenda read more

Bumper masters did a great repair on our rear bumper. Looks brand new. Also very reasonably priced and quick turnaround. Very happy with the service we received. Thanks for the great work. read more

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I recently got into a bit of a fender bender and Bumper Masters came to my rescue! They did a wonderful job with a very fast turnaround time and affordable pricing. My car looks as good as new. I will definitely be returning should I have a need in the future! read more

I have taken my car to Bumper Masters numerous times. I have a 2005 Nissan Murano which I have managed to keep looking like new thanks to the meticulous work I have received. And even better, I usually have my car back the next day after paying a very reasonable price. I highly recommend this business if you are looking for great work, do not want to pay exorbitant prices, or be without your car for days. read more