I've come here twice now. First time the car was totaled, so I couldn't really rate their work. This time it was a "fender-bender", so I can. We have the car back already, and they seemed to have done a good job. It was really very minor, but in repairing the rear bumper they had to remove it and so also were able to verify that the structure underneath was not damaged. I came here because my insurance prefers them, but I would come here anyway. The only other shop I've found that I like is T&S, who also do a great job. Chandler is a bit closer to us, though, and as good as T&S. read more

Poor quality! Paint doesn't match, bumper not fitted. Didn't mind yelling at me. Don't bring your car here. read more

Caliber Collision - Can't seem to match paint!! Don't take your car here. - Body Shops Near Me - Chandler, Arizona

First off I must say that my experience with chandler auto body was pleasant from the time the telephone was answered when I was inquiring about my door handle being replaced on my 2012 kia, I was advised to bring my automobile down first thing Monday morning, I was greeted by the general manager Addison Gamo, super nice guy, he advised me that Kia upgraded there handles cuz they were known for breaking, so at that time I was gave some options to switch the whole thing out or let his professionals shave alittle of the new part and it would be most cost effective, I took his advise and boy did he deliver got a call 2 hours later to pick up the truck not only did it work correct he even detailed the truck!!!!! Highly recommended!!!!! Thanks Chandler auto body read more

My car sustained some body damage and a lot of paint damage due to glass that flew out of the back of somebody's truck on the freeway. I took my car to Chandler Auto Body for the first time and was very impressed from the moment I walked into the door to the moment I picked my car up. They were very professional and attentive in every manner. They gave me a good discount on my out of pocket costs and the workmanship was excellent. My car looked like brand new! I was impressed that they cleaned my car inside and out as well. Definitely recommend them and will be returning again if needed in the future. read more

I got my CX9 side and back panel repainted due to collision. Painting was good, but it took them more than 3 weeks to finish the simple task. They also left tons of some kind of goo inside car latch that took a long time to remove. the remnant of the this substance still makes my hatch to be sticky and can only be opened manually (not by remote or control button under dash board). read more

Rental cars are right next door, fast and friendly and I was upgraded "Just because." My car did take 4 days longer than expected but that was due to a specialty coating needed that only a few people in the Phoenix area could handle PLUS it was Thanksgiving weekend. Car was detailed upon pickup and Andy said he would handle the insurance payment descrepancy. Terrific! A good experience and I would take another car there for body work, if needed, in the future., read more

I have an older than dirt 1999 Jeep Grand Cherokee Limited that the window on the left rear passenger door had come down and I couldn't get it to stay up. Since no one rides back there anyway I told Scott I just get it to stay up, and that that would be fine. They quoted me a price over the phone, and I brought it in. They stuck to their quote, did the work in a couple of hours. I give that part of their service 5 stars. Now for the unsettling part. When I got there a gentleman came out who I later found out was the owner, and without identifying himself pretty much demanded my keys saying he had an appointment to go to. My son was with me to give me a ride home, and was watching the whole thing. I gave him the keys and we drove home. I called and told Scott what had happened, and that's when I learned that the man in question was the owner. I should have never given the gentleman my keys, how stupid of me! I will use them again... Their work was excellent read more

I have been a repeat customer of Chandler Auto Body for many years. They are trustworthy and fairly priced. They have also repaired cars for several of my relatives and friends. read more

Great customer service. Someone is always available to answer the phone. I would definitely recommend this auto body shop to everyone. They worked really fast on my car. Once my car was ready they walked out to my car with me and explain everything that was done. Overall I love their customer service. read more

***Terrible experience*** I regret taking my vehicle here. After getting rear-ended in January I called around to see who could get me in the soonest for my car repairs. Caliber was able to get me in within a couple of weeks and promised a stress free and professional experience. Since then it has been awful, tomorrow is the first day of April and I still do not have my car. My initial quote had the car being completed by the end of February, latest. After not hearing anything from the repair facility I had to call in and found out the service manager in charge of my car was no longer with the company. I am then told my car will only be another week at most. Then after another 2 weeks of being told my car was waiting on a specialist my insurance rental coverage ran out and Caliber agreed to take over the payments for the rental. A week later they tell me that somehow the wiring harness was ruined and needed to be replaced? Oh and it was on back order for 2-3 weeks. Also since Caliber cant control backordered parts they cannot pay for the rental any longer. I am not sure how the wiring harness was impacted but at best Caliber failed to diagnose this issue for months. I believe they may have damaged the harness during repair and now not backing their workmanship or quality. With so many repair shops to chose from I would not go with Caliber in the future. read more

Had the hood repainted on our FJ Cruiser and it looks like new again. Job was finished on time and exactly as quoted. Great match on the paint which is always tricky for red colors. Would use them again if we need body or paint work. read more

Rick and team fixed my back bumper after I was hit on the freeway. They also replaced my door after I hit a pole. They are fast and they do great work. They also buffed out my headlights and waxed the car before returning it. I definitely recommend and will use them in the future. read more

I would highly recommend Chandler Auto Body because of their professionalism. Throughout the process I was kept abreast of the progress with my vehicle and the issues they were encountering along the way. Bryan Anderson Lakeside, AZ read more

We were going to pass my Mother's Toyota Avalon on to my middle daughter (who lives in Mesa) after my mother passed away but were keeping it till the house sold so my brother could use it when he came to town from Amarillo to wrap up our parents' living trust. A couple of days before he was to turn it over to her he was backing out of the garage and forgot he had the driver's door open a little. Before he could stop, CRUNCH--the door caught on the side of the garage on the way out and it crumpled the door panel and part of the front left panel. He was so mad, especially since our parents took such good care of their cars and other possessions that it looked like new in spite of being 11 years old. He spent the better part of the morning making phone calls, arranging for insurance coverage and locating this place to do the repairs, Then we had to break the news to my daughter, who was greatly looking forward to getting such a nice car, that she wouldn't get it when she thought. Chandler Auto Body did a GREAT job of repairing it--when they got done you could not tell anything had ever happened to it. They were extremely nice to work with and put a guarantee on their work if there were any problems in the future. When we got it back we passed it on to her and she has made several trips to San Diego to visit me in it. I definitely recommend this place to others! read more

I was involved in a collision with some road debri and based on the feedback I decided to try Chandler Auto Body. The insurance adjuster went back and forth with them and when it was all said and done, I decided to take my vehicle else were. When I called they were upset with this and wanted to charge me $50 a day storage fees when it took them 5 days to do an estimate?? I asked for some help to remove the storage fees but they wouldn't. I paid to have them put the parts back on that they removed for an estimate and when I picked up the vehicle my bumper wasn't even connected on one side ...... Sorry but I wouldn't recommend this shop or take my vehicle back here again. read more

These guys are great and easy to do business with. They have me a fair estimate for the repairs to the back of my car

I feel choosing auto body shop is like rolling dice. But, had a fantastic experience with this shop to replace and repaint rear car bumper. They are an Approved Met Life location. Accident happened on Thursday. Called them Friday at 7:30am. Manager was very nice. Arrived at 8am. He was ready for us, got us checked in in 5 minutes. Even reminded me to take my garage door opener. Best yet, had the rental car arranged with Enterprise (right next door to his shop). Call me back Monday at 12noon to tell me the car was ready. That was less than 2 business days to fix. At pick up, they showed me proof that they used OEM parts (purchased from local new car dealer). I showed them a few scrapes on the front hood, unrelated to the accident, that needed to be buffed. He did it on the spot and would not allow me to pay for the extra work. Everyone was very friendly the whole time. Don't be fooled by it being a small shop, they do great work. read more

I was very impressed with Chandler Auto Body! My car was done right on time and they even washed and cleaned the inside! Nice surprise!!

I could go on and on about why I give this place nothing but 5 stars but here is just a brief overview and summary. 1. Kept me updated with photos and emails almost daily. 2. Very professional and courteous. 3. Helped me get the parts for the car that I had asked for. 4. Amazing job on the vehicle. Basically if you are not getting your car repaired here...well its just not being done right. read more

I moved and lived in Austin for a couple of years. Apparently everyone thought my car was a bumper car, so a little TLC was in order for my Kia Soul after returning to the Valley. In November, I received a quote from Chandler Auto Body for all the work my car needs totaling over $3k. My husband and I were busy with life for a bit, and before I knew it, it was past the 90-day mark for the quote I had received. I took the car in for another quote for just two of the things that were driving me crazy; a door molding on the passenger side that was flapping in the breeze and peeling paint around my tail light. The work was scheduled for the following week. I was pleasantly surprised when Chandler Auto Body called and told me the car was ready several hours earlier than I had anticipated, although I still had to wait until later in the day for pick up after my husband got out of work. When I went to pick up the car, the first thing I noticed was a clear coat drip several inches long near the tail light. When I brought it to Rick's (the owner) attention, he told me that he had not noticed it (shouldn't the owner of an auto body shop be more detail oriented?). He said he would take it in the back and it would be fixed immediately. I waited for a bit, and then he brought it back up. The drip was still there! The only thing that looked better was the bead at the bottom of the drip was gone. He looked at me expectantly like he was expecting me to accept it the way it was. I told him that it was in unacceptable condition and that the car had been sitting there all day and they could have done it right. He told me they would have to put the old piece back on and redo the new one. I would have to return tomorrow for the new one (I did and it finally looked good). He said that at least they fixed my back bumper where it had mildly separated from the body. That repair was on the first quote, not on the second, so they did not have authorization to touch it. I thanked him, barely glancing at the bumper, and redirected him back to the task at hand. I spent an hour there and was in a mad dash to get home to get dinner done, so I didn't really look at the bumper until arriving home after work the next day. I noticed there are two new dings that were not there previously. Also, it looks as though there was some shoddy paint touch-up done. I have attached a picture. My car now looks even worse than when I took it in and I will have to pay someone else to fix the dings and paint. The bumper also wasn't written up on my receipt which means it's not under warranty and I have no proof they touched it. It should have been written up for a zero charge. All I can say is that I'm glad I didn't have them do all the work. My husband took the car back to the shop to ask them how they could "repair" the bumper when they didn't have authorization to touch it. He told them they weren't going to be allowed to "fix" my car anymore and asked for some sort of refund. Rick would not look him in the eye and told him, "There's the driveway". I will be pursuing other avenues of reporting this issue. I work very hard and was looking forward to finally getting some of this work done, only to be even further behind than when I started thanks to Rick and the employees at Chandler Auto Body. read more

Caliber Collision - My car was left filthy with dirty handprints on the door and dirt on the floor. - Body Shops Near Me - Chandler, Arizona

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My truck got hit in a parking lot and the offender didn't leave any note, so I was paying for repairs out of my own pocket. I took my truck to Chandler Auto Body. They kept my truck for two days longer than promised, but it was worth the wait! My truck was gleaming inside and out ... they washed the outside and vacuumed the inside and best of all -- the truck looked like it had never been in a little fender-bender. And ... the final cost was exactly the same as the estimate. Nope, they didn't try to nickel-and-dime me with extra (surprise!) added costs or anything like that. These guys are the real deal -- honest, friendly, professional, and they did great work. I would highly recommend Chandler Auto Body to friends, family, and anyone else who may need some body work done. The only thing that kept me from giving a full 5 stars is because someone there took all of the change I had in the coin holders that I use for tolls, car wash, gas station air, etc. What did you get, ... $4? $5? No matter, you must need it more than I. read more

Great service and excellent repairs. Had to bring in my car after my car was hit. Rick and his staff handled all the communication with the insurance company, kept me up to date every step of the way and as a bonus, got me a great deal on new brakes. For above and beyond service, its Chandler Auto Body. read more

Updating this review and I will come back and finalize it once the hold on my card is removed from enterprise for the rental that Chandler autobody gave me. My car still makes a weird noise when going over any bumps but finally a month later the wheel bearing and hub has been replaced. Thankfully the owner stepped in so I did not have to deal with Andy and his condescending attitude and remarks. I will fully edit this review once the enterprise bill has been paid for and I can attest for the entire experience and will update the rating read more

I made a decision to go to this body shop after reading such great reviews on the work. I took my truck in to get the side panel and bumper fixed, I was quoted and told 1 week to fix the repairs. After I had my insurance cut a check to them I took it to get started, all of a sudden it changed to a week and a half, then I was told 2 weeks, 2 weeks then turned into "well we'll try to have it to you by the end of the month ( dropped it of June 12 at 7am). I am yet to see the work but I was told a week when I decided to go with this shop. Its frustrating because im taking Lyft and uber everywhere so this is now costing me couple hundred dollars more then i anticipated because of this extended time frame. I want the work to be done correctly and I understand that things come up, but don't tell someone a week and then take 3, that's just unacceptable. read more

Just picked up our Lexus. Had a gouge and scratches on the rear bumper where someone hit our car in a parking lot and unfortunately didn't leave a note. We picked Chandler Auto body as we like to support local businesses and had read the Yelp reviews. Price was reasonable and bodywork was done well. Disappointed on the color match. read more

Had an appointment to drop off my truck, showed up and they told me that they couldn't take it that day and pushed me back a week. Truck was there for over a week, never got an update. I had to call to make sure I could pick up my truck on the date it was promised. Was told they were still waiting on some parts the day before. Showed up to get my truck, work looked alright. They left my LED headlights in my cup holder. Went back inside, they told me that the lights all of a sudden weren't any good but my passenger side and fog lights still worked. Got home, had to take my headlight housings out and put in the bulbs myself. They worked fine! Definitely not a pleasant experience with them. read more

This is our "go to" shop for anything collision. We were in a small accident (approx 1000.00) and the customer service was so incredible that they did an exterior detail for us (didn't ask and highly appreciate it and the car is beautiful. They handled everything. They just made it easy to do business with them. If we lived an hour away I would still go there to have it fixed. read more

My car was hit from behind and needed a new bumper and hatchback door repaired. Chandler Auto Body restored it to showroom perfection. Perfect color match. They also fixed some separate cosmetic problems as an added bonus. And they used OEM parts. Rick was super friendly, patient with my dumb questions, and ensured I was satisfied. Now I "have a guy" in the repair business that I can go to in the future and I will be referring my friends to. read more

A co-worker dented and scratched my truck (94 Toyota Pickup) when they were backing out of the parking lot. There was damage to my door, the cab, and I needed a new side for the pick up box. The damage was expensive and the insurance company wanted to total my truck but the shop managed to work a deal. Really great staff and my truck looks better than she did before. They repainted and fixed the door, cab, and added the side pickup box. I'd recommend Chandler Auto Body to anyone really great people. read more

Wow....I am absolutely shocked to see a couple 1 star ratings. I have used Chandler Auto Body on several different occasions and have ALWAYS found them, specifically Rick, to be not only professional but EXTREMELY helpful. I found him to have the highest of integrity. He goes above and beyond what a reasonable person would expect. In my case spending countless hours dealing with the other guys insurance company. My truck looked remarkable! I can't thank him enough for taking the time to help me with the stubborn insurance company. I guess for all of you who take note of other 1 star ratings my only advice is to always remember there is always 2 sides to a story. I can't imagine a business around very long if parts are flying off causing vehicle collisions. Anyway, 5 stars from me! Highest of recommendations from me! read more

Rick and his team are truly the best! Always willing to go the extra mile and make sure the job is done right! My family has used him for years, and with good reason! I always know my car is in good hands and will come back new and improved. Superb job and so happy with my car! read more

I recently got into a little fender bender and these guys did a great job not only on my car but with the insurance and rental company. They were well known to the insurance which, I believe, helped expedite the repair on my car. read more

I went about a week ago to get a estimate from this place. BIG MISTAKE THAT I EVEN STOPPES BY... And the grey hair guy I think it was Charlie was very rude and not polite at all. He gave me a print out of the estimate. And I asked him some questions about the prices. Was very rude about some of the things, i had questions about like it was a bother to him. He was just very grumpy and for that I dont recommend this place because of o e bad apple of the company. I would of got my car done there for a total of almost $6000.00.. So i took it to Macco instead... Alejandro read more

Got in a collision fully covered by insurance and decided to go to Chandler auto body because I live so close. Saw Rick and he made the process easy for me. Simply gave him the estimate from the insurance and they took it from there. Very courteous and the car looks good. They even cleaned the inside of the car to perfection. Conveniently located right next to a rental car agency. Thumbs up! read more

I've had Chandler Auto Body work on my car twice and my daughter's car once. Every time they were able to get me in right away for an estimate and appointment time. Each time our cars were fixed in a timely matter and were beautifully done like the damage never happened. I've been very pleased with their service and I will definitely use them again in the future should I need their services. read more

These folks have been in business for a long time at the same location. Very friendly, professional service. They did a great job with our repair. Highly recommended. read more

My car was damaged in an accident and I was sent to Chandler Auto Body for the repairs. The car felt brand new when I got it back! The shop took the time to thoroughly detail it and it looks great. Great customer service the entire time. Highly recommend! read more

I recently brought my car into this shop to get a shield and fender liner replaced, because the parts busted off my car while driving on the freeway the day before. The only reason I went to Chandler Auto Body was because Subaru had a 5-day wait time for getting my car in, and this place had openings. As a FIRST TIME CUSTOMER, I picked up my car about 6 hours after dropping it off, and within 10 miles of driving my "fixed" car , the SAME EXACT PARTS - the shield and fender liner - broke off my car and started dragging on the ground while driving on the freeway, almost causing an accident. I pulled over immediately and saw that the fender liner was stuck under my tire, so I backed up and pulled it out from under my car, and realized there were NO NUTS & BOLTS holding the fender liner in place!! The shield was also dragging on the ground as only half of the bolts were attached!! I called Chandler Auto Body asking if they could come meet me where I was stranded on the freeway or send me a free tow truck, but they REFUSED! They said I have to drive it to their shop in order to get a repair, and they promised to get it done for FREE. I told them my car was not drivable but they didn't care!! So, I had my husband meet me to temporarily put the part in place before I drove back to the shop. Upon arriving back to the shop, the owner didn't even bother to look at the damage and quickly said that he won't be able to fix my car, because it's not their fault it fell apart and he trusts that his guys put all of the bolts in. But then, he says that he was NOT in the shop during the hours my car parts were installed. This is AFTER he told me on the phone that if I came back, you would fix it for FREE!!! Then we asked him if he still trusts his guys after showing him the busted parts, and he said YES and he will NOT be firing the guys who made this mistake. If you take your car to this place, be certain that you'll end up in a bind like I was because he doesn't hire experienced professionals! Instead, he wrote us a refund check and told us that it's not his problem, thinking he would get away with poor customer service!! He does not care if you get into an accident, your safety is NOT his concern. If you want excellent service go to the Subaru Dealership on Gilbert Rd & Pecos! Dealerships might charge a few extra bucks but they use NEW (not OEM parts) and don't make these mistakes!! Customer service at Subaru has always been amazing - Mike the service manager is the best guy in the area who has fixed minor issues free of charge or only for the cost of nuts & bolts (only $7) on a few occasions. It definitely was worth it to wait another week to go back to my trusted Subaru mechanics after this mess!!!! read more

Unfortunately this was the second time I needed repairs on my Camry's left front and left side after having a tire come off a large truck and then a nice lady from Tennessee back into me. I did my due diligence and got 3 estimates and Chandler Auto Body again came in the lowest. This did not concern me because my previous experience with Chandler Auto Body was a positive one. I again went with Chandler Auto Body and worked with Rick who was both personable and professional. The car again looks great and I hope not to see them again any time soon :). I highly recommend Rick and Chandler Auto Body for any auto repair needs. read more

Chandler Auto Body is a great place to take your car for body work. They are honest and professional. They got the job done quickly and the quality of the work is fantastic. They sanded my headlights for free (usually $80) to remove the cloudiness. My car looks new again and I am so thankful to have found the right place to take my car back to in the future and to recommend to my friend and family. read more