This is the best body shop I've ever been to. Angelica at the front desk was extremely helpful with my rental car and called a few times with updates on my repair. Aaron in the shop sent me a few photo updates of my repair and went above and beyond with his work. I am very happy with the repairs of my car and will confidently recommend Fix Auto Gilbert to my friends and family. read more

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These people have been wonderful unfortunately my vehicle was an accident, and my insurance company had to have a totaled, but these people have been absolutely wonderful. Every step of the way I recommend Angelica. She is fabulous and everyone I've talked to by phone has assisted me with great respect and understanding. read more

They have horrible communication skills here they tell you one thing and other thing happens. I had to wait 2 weeks for my car and they didn't bother to tell me that until I called them. It's was just a horrible experience and situation. I do not recommend read more

A couple weeks ago someone rear ended me and once I filed a claim against the person who rear ended me, I was provided a chose of car collision shops. After reviewing the reviews I felt Fix Auto was the best place to take my SUV. The overall experience was amazing with amazing customer service and attention to detail. Jay and Eric were great and I truly appreciate their service with taking care of my car. I highly recommend anyone to go have their car serviced here! Outstanding customer service and care! read more

5 Stars - Outstanding Customer Service Last year, Fix Auto handled some extensive repairs on our car after damage that wasn't covered by insurance. They did an excellent job and made the whole process easy. Recently, we noticed an issue, and they took care of it right away -- at no charge -- even though quite a bit of time had passed since the original repair. That level of service and commitment to their customers is rare and very much appreciated. From start to finish, they've been professional, friendly, and true to their word. I highly recommend Fix Auto to anyone who wants quality work from people who stand behind what they do. read more

I chose fix auto bc I kept reading how it was super convenient that enterprise came to you and you could drop your car off here and etc and not have to worry.. well let's say other than this aspect I wouldn't be using or come back here to get my car fixed here again... it took longer for my car to get fixed then originally estimated and the gentleman who works the front desk sucks at calling you back or even txting you back to keep to you updates on your car! I literally had to keep txting and calling him to get updates! read more

Do not take your car here. I recently brought in my 05 Nissan 350z for an A pillar replacement. They told me it wouldn't take longer than an hour. I come to find out after three hours of waiting, that they broke MY replacement A pillar and hadn't even attempted to fit it to my car yet. They proceeded to say they barely touched it. I will say they "fixed it" and proceeded to install it right away, but still some of the worst service I've ever received. Please don't take your car here. read more

We had some work done on our Power Wagon and Fix Auto was very accommodating. Their communication was excellent, their workmanship was second to none. I can see why they came highly recommended. We would consider them for any future business as well as friends and family. Thanks for being awesome. Everyone we came in contact with were great! read more

Fix Auto Gilbert - 2022 RAM Power Wagon - Body Shops Near Me - Gilbert, Arizona

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Honest and fair pricing for high quality work! If you have an issue with your personal or company car, reach out to this business for the fix required! read more

Super friendly staff, very knowledgeable. I appreciate everything they went out of their way to do. The service was quick and efficient Highly recommended. read more

Fix Auto Gilbert - Huge dent on bumper and fender. - Body Shops Near Me - Gilbert, Arizona

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They repaired the rear bumper on my vehicle. They did a high quality job. They charge reasonable prices. Fix did a repair on another vehicle of mine about five years back, and they did a great job under the same ownership. read more

Great shop. My truck was hit while I was at work, and they fixed the damage in a couple of days, and allowed me to leave the rental from enterprise there at the shop, saving me an extra trip. Highly recommend read more

Took my husband's car here for some bad door damage. They were the third estimate and by far the best price. The work done was absolutely perfect! The shop itself is easy to find,clean and very comfortable. Everyone is so professional,nice and knowledgeable. I highly recommend!! read more

Dallas and the guys ar Fix auto are amazing. I had a small scratch that needed to be fixed and their efficiency and great price was perfect to get my scratched finished. They were easy to work with and schedule and was done timely, efficient and above and beyond my expectations. I would definitely use again and send friends and family to! read more

I had my 17 Escape repaired here as it was recommended and often used by my insurance. My daughter had wrecked the right side of the car so we had it covered under the claim. Dropped it off for 2 almost 3 weeks. It was a lot of work to fix as it was suspension, axel, tires, ball bearings, repainting the hood and quarter panel and the list goes on. All legit repairs to be done. Customer service was good and they communicated often as to where they were and time frames therein. All good here too. This was all done in July 2020. Fast forward to January 2021 5 months later. We don't drive much since I now work at home and my daughter works 3/4 of a mile away from home. We drive it for groceries and errands on the weekends. This week there was an odd noise coming from the back right tire and the brakes were mushy. Took it to my local shop to look at by my house. After they diagnosed the issue he asked if the car was wrecked before and repaired. Yes it was. He went on to tell me that literally the entire suspension, rear axles, and brake calipers were all loose. Not kind of loose, finger tight sand they could take them off without a wrench. He said the back right tire almost fell off completely and he was surprised that it hadn't fallen off. Also my paint job is bad. I mean there are bumps in it from the surface not being clean and the clean room they use for paint (a shipping container) isn't clean. Nice guys here no doubt. Shoddy shoddy work and we are seriously lucky to not have gotten into an accident or even killed due to their negligence! read more

I have been coming to Mike and Loren for years!! Anytime I've ever been in an accident (more often than most) I make sure my vehicle is towed to Fix Auto Gilbert. There is no other body shop in the WORLD I would trust with my Mercedes-Benz! The service I receive each and every time is well worth the 40 minute commute from my home. They are extremely reliable, always honest, and genuinely caring. To find a trustworthy shop is like finding a needle in a haystack. Not once have they ever tried to overcharge me and I always have my car back in a timely manner. Plus, they always keep me informed on what's going on in the repair process. I couldn't be more thankful for all they have done for me and I couldn't recommend them enough! read more

i regret selecting Fix Auto to get my new car fixed. it was very simple job, but they made scratches on my new car here and there. they agreed to fix them, but they didn't have any skills and techniques to repair it. they are too careless. they just kept making scratches on my car. Look at the video. they said it's fixed and they weren't responsible for it anymore. i'm speechless. It's weird how they can keep their business. So i made an appointment with a dealer shop to get fixed. it'll cost $265. !!!! they said they would not pay for it. read more

Fix Auto Gilbert - the handle of backdoor - Body Shops Near Me - Gilbert, Arizona

Absolute con men. They will scam you and / or your insurance. Beware!!! If they have your property for any amount of time, even if it is to give you an estimate, they will bill you or your insurance for storage fees at whatever ridiculous rate they can get away with. They know the insurance scams and they use them. I promise IF YOU USE THEM YOU WILL REGRET IT!!! read more

Great experience on a paint job on my truck. Apologize in advance for the novel. My 20 year old truck was showing oxidation and wear and tear on the paint. I wanted to get the worst spots (hood and roof) repainted. I stopped by when I was making rounds getting a few appraisals from different AutoBody shops. They asked if I had an appointment, which I did not. No problem, I filled out a form, they grabbed a clipboard and came out to take a look at my truck. Discussed what I needed and what they may need to do to get the job done. Gave me an estimate on the spot. The price was around what I expected. So we scheduled a repair date right away. I still wanted other estimates, so I went to the next shop. Next place went through the process and said they'd send an estimate through email later that afternoon. Estimate showed up 4 days later, about $800 higher than Fix Auto Gilbert. I stopped by a big name AutoBody in the area and their office was closed. Called the number on the door and was told Estimates were a week out. I scheduled for the next week. Showed up at my appointment time, parked in front of the office, no one came out. Went to the door and receptionist says someone will be with me. Waited for 10 minutes and guys says that they aren't doing customer pay walkins because they are so busy with insurance jobs. Wasted my time. Anyway back to Fix Auto. Since my scheduled repair was a few weeks out per my needs, I called the week before to confirm. They said Yep all good to go. I showed up at my appointment time time and discussed my preferred contact method which was Text messages since I was going out of town for a few days. I received regular Text updates during the repair/paint. Gave me a heads up it would be done the next day and asked when I'd like to pick it up. Arrived and was extremely happy with the paint job. Service as expected at a reasonable price, with courteous and professional staff and I couldn't be happier. First class from start to finish. read more

My tire had TWO nails in it and they allowed me drive away. When I dropped off the car for repairs, which it included the tire, the tire was registering as flat on car panel. They said they couldn't find anything wrong with it. They filled the tire and said it never lost air. I Took car to tire shop and they immediately found the nails. Furious they allowed me to put my children in the car. read more

Fix Auto Gilbert - Nails - Body Shops Near Me - Gilbert, Arizona

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This was going to be my second time using this auto shop in about 2 months. My first experience was great and I gave them a 5 star review. This way around was very different. The associate who helped me the first time is no longer there, and Jay was my associate. I am dealing with a third party insurance and I had been given very specific instructions by the insurance adjustor. I tried to give those instructions to Jay at the time of the estimate, and Jay was completely dismissive with me. He did not want to listen and/or follow what I had been asked to do by the insurance company. Jay said he would follow up with me on the estimate still that day. I did not hear back from him into the following week so I decided to call for an update. Again, Jay was condescending and said we had to wait for insurance company. I patiently waited until this last week, 2 weeks later. I called the shop and Chris told me he would ask Jay to give me a call. Again, a whole 24 hours passed and nothing. In the meantime I am calling the insurance company too. I finally call the shop back and talk to Jay. At this point I am frustrated with the whole process. Jay tells me he is leaving messages with the generic claim department in the insurance plan. Again, I try to tell him that I have an adjustor and specific instructions on how to proceed. I then ask to talk to a manger, and finally speak with Loren, the owner. Loren was attentive and said he would follow up the next day. I did get a voicemail from Loren which I could not clearly understand so I called back and left a message. My call again was not returned. I again called back and finally got a text message that said insurance company cannot provide open shop assignment. Again, they ask me for adjustor's email which I tried to provide from day 1 of this process. The text also says I can try to use an insurance plan's shop and get the job done that way. Which is what I am going to do now. I am very disappointed on the service I was provided or lack of, and the way I was treated this time around. read more

Great experience with some rear damage repair. Recommend! Antonio was a pleasure to work with.

I brought my car here because they were recommended to me. I brought the ins companies estimate in for them to see. They knew who it was from the get go. I had to wait well over a month to get my car fixed. I brought my car in and they called me and said that because the claim was with Commonwealth Casualty Insurance, I would have to pay the difference of over $400.00 for labor. Because Commonwealth only pays $40.00 and hour for mechanics/body work. I won't pay for something that wasn't my fault. Im annoyed that I had to wait over a month and now I have to find another place to fix my car. THEY knew who the insurance company was from the beginning. Said they would have to call and get a supplement if they needed more money to fix my car. But not the case. I am tired of bad customer service. They should have told me this up front. I could have made different arrangements. But now I still have to find someone to fix my car. Thanks Fix Auto of Gilbert. read more

Called for auto detailing and windshield repair like it said on their Yelp website description but I don't know if that was done by mistake or to attract more customers because I called to schedule a time and they said they only repair auto collision demage. I submitted a correction so people don't have the same issues in the future. read more

Antonio was very helpful and informative! I unfortunately didn't get to use them though because my car ended up being a total loss. But looking at their work on vehicles they had, they're amazing! I would highly recommend this spot. A++++ read more

Willingness to help with an issue even though we didn't have a paying job makes these guys amazing !! They were super nice and helpful

Now this place was amazing. Not at all like my last review of the autobody shop. After I went to that Last place Carvana called fix auto, and ask about my car going here. Mike the owner immediately called me and raised me to come in within the hour, and gave me an estimate and contacted Carvana and silver rock to get it done. He kept in contact by text and email the whole time, and they did a fantastic job repairing my car! I can't say enough about the customer service and professionalism at fix auto! I would definitely recommend this local business to anyone! AMAZING! read more

Alphonso was extremely kind and helpful from start to end. Very attentive and fun. Updating me everyday and my car was done a day before estimated completion date. Thank you so much to all of you who worked on my car and to my service advisor Cody. Amazing job done with my car I truly appreciate it. If my car ever needs something in the future I will definitely be back to Fix Auto! Highly recommend Fix Auto! read more

I used Fix Auto Collision to solve a little misunderstanding between my Silverado and a Honda Civic. Carl was great about showing me what was damaged, how they were going to fix it, and how long it was going to take. He communicated immediately with my insurance company and provided an estimate and photos within an hour of when he looked at the truck! They completed the job right on time. The truck looks great, actually better than when I brought it in. They even detailed it inside and out. Great job! read more

The process of having my truck repaired could not have been easier. From the initial call to make an appointment to picking up my truck 2 days later, Alfonso made everything easy. The truck was perfect after being repaired and the complimentary detailing (including the engine) was a great surprise. I would recommend Fix Auto to anyone and will continue to use them in the future. read more

I love this shop! Every time I go here everyone is so friendly and helpful. They're always quick and efficient. I will 100% recommend them whenever I get the chance! read more

I have had to use Invisible Auto Body and now Fix Auto more times than I care to admit. Each time they have gone above and beyond to make sure that my car gets back on the road in better shape than before the accidents! I am a customer for life! read more

I decided to bring my 2015 Subaru Impreza to the Gilbert location after reading a couple of reviews online about the Mesa location. When I first brought my car in for an estimate, Mike was very thorough in explaining what would need to be done and why. He was also very patient and helpful with answering all of my questions, some of which weren't even related to the car I brought in. I could tell that these guys actually enjoy their work. They also took me up the road to Enterprise to get my rental car as well. That might not seem like much, but I've personally been to body shops that aren't so generous. The work on the car itself is fantastic. The paint is matched and blended perfectly and the body work looks like the car was never even in an accident. I mean it looks as new as the day we bought it. The car is a blue pearl color and I've always worried with pearls and metallic paints that they're a little harder to match. Turns out that it just takes a good body shop like this one to make the car look perfect. I recommend these guys to anyone who needs body work done. Even if your insurance company has a preferred shop, tell them you want to go with these guys instead. read more

These guys were great. They helped with the Insurance company... which I needed. The quality of the work was outstanding as well. My car looked better than new and I was so nice getting it back. I highly recommend bringing your car here. read more

Fix Auto was terrific! They were friendly, fast and the body work I had done turned out great! They kept me in the loop the week they had my car and finished before I expected. The shop itself is clean and welcoming. If I ever have to have work done again I will definitely be coming here and recommending to friends and family! read more

I was happy with everything. Very professional, helpful, and courteous. Most importantly - the job exceeded my expectations. I would highly recommend this body shop to anyone and will most certainly use in the future (if - heaven forbid!) I need those services again. Thanks for the great work! read more

Fix Auto did a great job on my vehicle repairs after I was rearended. Great customer service, professional atmosphere, nice people, and Cody C. was very patient with me as I looked over the repairs. Great job all the way around. read more

Very friendly staff and reasonable pricing. I wouldn't hesitate to use again.

My car was still having noises when accelerating +30mph. My local mechanic told me there was a problem with one of my rear wheel hubs from when the accident occured. I've brought it to Loren's attn and still no answer. They claim it's my insurance but really it shouldve been taken care of 1st time around or at least 2nd time when I brought it back! instead, I'm having to cough up +$300 out of my own pocket since they won't make it right! SMH... read more

I have taken my car to this auto body shop for a 2nd replacement of my bumper. They have always been very courteous, efficient and helpful. They do very good work and return your car in detail perfection. I have taken my car back to this company because I was so happy the first time. The guys that run this company are great and have always been so helpful to me. They even helped me out during the Covid crisis. Thanks again. read more