This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

Small chip repair just turned into a full windshield replacement. Guy cracked my windshield…read more Fresh chip this morning, immediately took it to these guys, within 3 hours of the chip, for a quick chip repair. Now I'm leaving with a footlong crack across my drivers window now and out of luck, needing a full windshield replacement now which will cost me over a grand. Thanks! All he could offer was a "sorry" and drove off. Would not recommend.

Friendly and communicative, walked me through the insurance process, did a great job, and took a…read morelittle extra time to remove some tar splatter from my car with some product that they had on hand. Would highly recommend

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

They arrived on time and did a quick job of replacing my windshield. Price was right.read more

I am several days late in writing this review. Sylvia (i hope that is her name if I remembered…read morecorrectly) was the kindest and most friendliest of what customer representation looks like! T & S Auto Glass knows how to hire quality people and execute great service. Denote was my technician and he was also a good representation of professionalism and took care of installation, vacuuming all the glass and didn't leave any glasss in my drive way. He was clean, through and got me driving a hour after he arrived and replaced my window! I was referred to them by my Insurance, State Farm and they will now be my preferred choice for my households auto glass replacement. I had to have my back window replaced and I called T & S Auto glass and they got me on the schedule within 24 hours and the process was smooth and easy. They handled everything. No one paid me for this review it was on my own!

timely and they did NOT start with "i need your vin #…read more.. The customer service was exactly what I was looking for and the windshield crack was stopped in its track

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

BlueChip, service and quality of serevice 5 star. From the first call to admin. staff, to…read moreassistance dealing with insurane to the scheduling of replacement and installation 5 star rating.

Quality work and apparently I need this review to be 85 characters... what is up Yelp?!? Do you…read moreexpect us to be writers now?

They responded within the hour, and I was impressed with their level of service and quality. I have…read morechosen them as who wants to do the work that I need on the car. I look forward to working with them. I drop my car off on Monday, and I will write another review after the job is done. Thank you.

Was a little weary due to the Yelp rating but decided to give it a chance. They were amazing and I…read moredidn't have any issues whatsoever. I drive a Tesla which needed the camera recalibration with the windshield replacement which was taken care of perfectly. Everybody I dealt with was friendly, knowledgeable and I spent less than 5 minutes combined at the shop for drop off and pickup. I will definitely be going back in the future.

I do not write poor review reviews. I normally understand that mistakes happen, but this was…read moreincredibly frustrating because this Safelite had wrong parts for my Tesla TWICE even with my vin number. Safelite initially ordered the wrong window for my 2023 Tesla Model 3. I was told that it was their automated system that caused the mishap, which I was willing to understand. Mistakes happen. Before going through this again, however, I specifically contacted Safelite and asked them to confirm that the replacement they ordered was the correct window. I was assured that it was. Then, about 30 minutes later, I received a call telling me that, once again, they had the wrong window. This time they blamed it on Tesla. If the first order was incorrect because of information provided by your poor automated system okay I am willing to give this shop another chance. After the two mistakes, and especially after a customer specifically asks you to double-check the replacement, I would expect someone to actually verify the part before confirming it is correct. I ultimately gave up and contacted a different local auto-glass company. I sent them the information, and they immediately noticed the part-number discrepancy, confirmed the correct window, and were able to come to my house the same day. One mistake would not have prompted me to leave a negative review. Even two mistakes can happen. What bothered me was that I specifically tried to prevent the second mistake by asking Safelite to confirm the part, was told it had been confirmed, and then learned 30 minutes later that it was wrong again. Save yourself the hassle and find anybody else.

Worst customer service. Showed up late wrong glass and was extremely rude. Would not recommend.read more

Great experience working with Gold Star Auto Glass…read more I woke up to discover a small windshield chip/star had expanded overnight into a pretty large and winding crack. After imagining the worst case scenario dealing with insurance and the auto glass business- I decided to check the trusty Yelp app to see if I could find a competitive price to replace the glass. I called a few five-star providers in my general area that were able to come to me. Gold Star had the best price and was able to come to me same day! They arrived on time and began working on the car after a few basic questions. I would say the overall project took around 60 minutes and the work was excellent. They offer a lifetime warranty on the windshield for leaks, whistles, etc. That's a nice touch. Gold Star was about $50 less than the next competitor and as much as $100+ cheaper than some of the "big box" chain companies. It was a good experience all around and I would certainly recommend Gold Star to anyone. I ended up circumventing my insurance and simply going out of pocket but I did notice that Gold Start works with just about any insurance company so that's another plus. Give them a call!

Service completed in time window given at reasonable price. The name of the company that completed…read morethe work was different (SafePro) so that was a little confusing - but all's well the ends well.

Received a phone call from Doug after a previous repair checking in on the work. I told him another…read morewindshield had a crack in it. Doug did the leg work and contacted the insurance and arranged the claim, work order and repair date. He is also a gun guy to talk to on the phone. Luis PAC was the technician that came out. He came early in the time frame and told me he needed 45 minutes to do the repair. Luis finished the job under the time and made sure it was perfect. Bonus points because he made a easy removal tab with the blue tape to remove it with ease. Great work Luis and Doug.

Xclusive Auto Glass was on my insurance companies recommended list for glass replacement so I gave…read morethem a shot. They were responsive, replaced my windshield quickly and calibrated my car sensors. Will use again when those highway rocks take out another of our windshields. Make sure you have glass coverage on your insurance, people!

They accepted a job that they couldn't really do easily. Did not have the expertise they promised…read more After a few attempts and wasting several hours of our time finally figured it out. My SUV required calibration and it wasn't that unique yet they took weeks and blamed it on the insurance. I had full glass coverage so never saw the price. Later I found out they charged my insurance company over $4600 for a new windshield. Which eventually looked negatively on my insurance history and my rates went up. Maybe that is the price but for that amount I should have had white glove service and it was a huge pain with extra difficulty due to lack of communication. Will not go back there.