1. Lovetts Body Shop

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Phoenix, AZ

Lovetts Body Shop

4.7 (166 reviews)
Open • 7:30 am - 5:30 pm

Get pricing

Response quality

Excellent

Response time

1 day

Services - Lovetts Body Shop

Bumper repair

Collision repair

Dent removal

Lovetts Body Shop Photos

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Recommended Reviews - Lovetts Body Shop

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Reviews With Photos

All fixed up and ready to go- 2021 Lexus es300
Garrick O.

Great service , they were able to do the repair that they said they could within the price we agreed in 3 days. Very straight forward and the years of experience they have shows. They are tucked away in a alley off of camelback behind dealerships I will take all my cars here if needed I have not had to do body work like this before so after calling who my insurance recommended and a few others it seems to be normal that a good shop is booked out weeks or months - this shop is close to my home and quoted the fewest days in shop and delivered.

I had the best experience here. The customer service was outstanding--big shoutout to Sean and Warren. The entire process was transparent and informative; I always knew what was being fixed and got a clear cost breakdown. The timeline they provided was met, and I was more than pleased with the result. They assured me they drove the car to make sure everything was fine and safe before handing it back, and they even cleaned both the exterior and interior, making it feel brand new. I also really appreciated them taking the time to scrape off rust on some parts just for the overall health of the car. I can't recommend this shop enough. The before photos are a bit dark, but the bumper and brakes were fixed--and now she looks and sounds great. (Made on Google too but they deserved both platforms)

After

They repaired my fender in 4 days and did a fantastic job. Friendly folks to do business with, and the final price came out exactly the same as originally quoted. They also cleaned the car and the interior and polished the tires!

Nothing but good things to say here. Super nice guys, got me in without an appointment, and fixed this random spot on my new car that I couldn't get off myself. Didn't even charge me. Will be coming back with any future issues.

Before
Lauren K.

I had the best experience here. I ran over a can of spray paint I called to get a quote and they got me in right away! They said if I waited too long it would be harder to get off. They had it ready in a day, and I don't feel like they overcharged me. Their work was impeccable, and their friendliness and hospitality made a stressful situation much easier.

Broken underside of side view mirror

Very friendly staff and excellent workmanship! We had a side view mirror repaired and several scratches and door dings as well. Our vehicle looked new when I picked it up! We were very pleased with the work and cost. So happy that I want to bring our other car to them for cosmetic bumper and hood repair and touch ups. See the before and after photos

Labor rates
Tien D.

In the same year my husband and I bought our Forester, it has been in hit and runs twice in two different parking lots. This will be the second time we take our car to Lovetts to have work done. The first time they did such an amazing job repairing our car that we decided to have them take care of our car again. Keep in mind that they do book up. The man who assessed our car this second time around Thanksgiving told us their soonest opening was Christmas Eve (which we were not able to make, so we scheduled it for later this month). The office is pretty small, but I love the small shop feel of Lovetts. There was even a small dog running around when we visited. Overall, a pleasant experience so far! I understand why they get so much love on yelp

Lola
Amanda C.

So grateful for a beautiful job done by the Warren and his team at Lovett's. They went above and beyond and returned my GMC Acadia to me in the timeframe promised. I had a flat tire on the freeway that destroyed my rear and side bumper. Communication was great. He even reviews the repair order line by line explaining what was done. This is a great business that understands that customer service is as important as doing nice work. And their little furry greeter Lola is adorable! Thank you!

My car after the repairs to the bumper
Caitlin G.

My insurance company referred me to Lovetts after I was in a car accident. And WOW! I am impressed. Scott was great. He made sure I understood what was going on and always communicated with me. When I saw my car after it had been repaired I was floored. It was SO clean and gorgeous! It looked like a brand new car. I'm happy I came here and I would come here again if I needed anything else.

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1 year ago

Everything went well from start to finish. Worked with Eric and the work done was meticulous and fairly priced. 100% would recommend.!!

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3 years ago

Very happy with the communication and quality of our repair. Definitely would recommend this shop!!!

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Ask the Community - Lovetts Body Shop

Do you use manufacturer parts?

Len, It depends on what the owner and the insurance company specifies for the parts suppliers. We use OEM factory parts, Certified aftermarket parts, and used recycled "LKQ" parts. It also depends on the year, make and model of the vehicle. All our… 

Don’t See Your Question? Ask Away!

Review Highlights - Lovetts Body Shop

“Warren thankfully agreed for me to come in early Saturday for them to look and take pictures for an estimate.”

Mentioned in 53 reviews

Read more highlights

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AMC Automotive

(153 reviews)

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

Revive Auto Center - Tesla Model 3 auto body Revive! #teslaairconditionrepair #teslasuspension #teslaservice

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(145 reviews)

Sunnyslope

The staff are amazing, it was my first time there. Very friendly and welcoming people. It didn't…read moretake long to get the oil change I needed and the pricing was great. They communicate well and have been fast at responding to any of my inquiries. Definitely recommend them. I'll be returning for any future work needed on my vehicle.

I do not usually write negative reviews, especially for local businesses, but I felt it was…read moreimportant to share my experience with Revive Auto Center in case it helps others make an informed decision. I first used Revive Auto Care to replace a control arm on my Infiniti QX60. I found them on Yelp, appreciated their positive reviews, and liked that they communicated over text. That repair went well, so when my AC started blowing hot air, I decided to return. They initially charged me $100 for diagnostics and a refrigerant top-off, then told me I needed a new compressor and quoted approximately $1,200. I dropped the vehicle off on Tuesday. By Wednesday and Thursday, they still had not identified the issue, but they continued replacing parts including the compressor, condenser with receiver drier, premium line kit, secondary rear AC expansion valve, blend door actuator, cabin filter, and recharged the AC system. By Friday, the vehicle was still not repaired, and they ultimately determined that the battery was bad and not providing enough amperage to properly run the AC system. They replaced the battery and told me the issue was fixed, which naturally made me question whether all of the previously replaced parts were actually necessary. The total had also increased to approximately $2,500, and at no point during the process was I contacted for approval on the additional repairs and charges. When I picked up the vehicle Friday evening, the AC was still blowing hot air. In addition, the vehicle was revving abnormally both while driving and while sitting in neutral. It is now Tuesday, and my messages have gone unanswered. On Saturday, I brought the vehicle to Infiniti for another opinion. I was told that the AC system had been overcharged by 1.73 lbs of refrigerant, which they said was causing the issues I experienced after picking the car up. I understand that diagnosing AC problems can be difficult and unexpected issues can happen, but the lack of communication, failure to request approval for major additional repairs, and returning the vehicle in worse condition than when it was dropped off made this a very disappointing experience.

Kelly Clark Automotive Specialists

Kelly Clark Automotive Specialists

(79 reviews)

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

Lovetts Body Shop - bodyshops - Updated October 2026

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