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Ferguson

5.0 (4 reviews)
ModerateHardware Stores
Closed • 6:00 am - 4:00 pm
Updated 3 weeks ago

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7 years ago

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10 years ago

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14 years ago

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9 years ago

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The Home Depot

The Home Depot

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I'm no stranger to pesky fruit flies, but I never imagined I'd be buying MOTH traps! Yet, here I…read morewas, at the Home Depot in Pleasanton, doing just that, determined to fix the issue before it turns into an infestation I can't handle. Surveying the products on the shelf, I realized that I could use some of the fly ribbons and sticky traps I already have at home (previously used for flies). But I also grabbed some Safer Home pantry pest traps this time around. The store was clean and organized on a Wednesday afternoon. The pest control products were easy to find, the location similar to most other HD stores (far aisle on the left in Pleasanton). Checking out was quick and simple without any waits. In fact, there were workers at the self checkout registers helping customers ring up their orders... unnecessary but appreciated (as long as they don't slow me down). There was even an employee greeting guests at the entrance, and she was helpful and friendly too. Even though I just made a small purchase on this day, I was genuinely impressed with the service here, as well my overall experience.

After my post 3 months ago I got action right away. Unfortunately, as you could see by the…read morepictures, it doesn't even start to resolve my original issue about the large holes being in the cabinets referred to pictures from my last post. While the rep was here from Thomasville, he said I need hinge restrictors send them to me with no instructions. Then looking at my invoice I was charged $49.50 for hinge restrictions on my original order. Now they expect me to take my hinges off to install the hinge restrictors so it doesn't hit my appliances or the wall. Then they expect me to assemble a drawer. When I was told will send you everything you need all you have to do is put it on. So if you plan on ordering Thomasville cabinets top of the line, I would think about it again and again. They talk about Service how they stand on Customer Service more like lack of service. Again, this doesn't solve the original problems of my cabinets having holes in them. Again, small kitchen only 12 cabinets total. Very unhappy I guess it's 7 on your side next.

Lowe's Home Improvement - Sun Star

Lowe's Home Improvement

(659 reviews)

$$

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

This review is specifically towards Lowes Installation Service…read more This is the WORST service ...very un-professional sub contractors. Lowes does not own installation team, but rely solely on subcontractors. 1.We paid Lowes full price for installation and was assured scheduler will call within 48 hours 2. Had to call Lowes after 96 hours waiting...who gave me subcontractor number.....who happens to be in LA, while I am located in SF bay area 3. The subcontracttor NEVER called, I had to call 3-4 different times to be "assured" installer will call me 4. After 4 times, they gave installer number ( name AJ )....who never ever answered the phone 5. Finally after lot of escalations by Lowes install team, so called AJ called this morning telling ( not asking) that he will visit between 100 and 130 6. AJ does not have simply courtesy to call/text that he is running late 7. Shows up at 345....one look and says he can not install garage door opener ...the reason he gave is power outlet point is not exactly above opener motor. 8. Asked if its building code, he explained Lowes prohibits to install if power outlet is not directly above motor....and he will call Lowes to cancel installation. VERY unprofessional installer...but thats only installer Lowes has. Anyways....stay away from Lowes Install....far far away,....

Ferguson - hardware - Updated May 2026

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