I had searched for someone to repair a lamp and the personnel at True Value in Pleasanton came to…read moremy rescue ! I can't recommend them highly enough for their excellent service!

Workbench True Value on Santa Rita Road has been my go to hardware store for 23 years. I can always…read morecount on finding Whatever I'm looking for from a screen door replacement part to painting supplies. Walk into the store and you will be greeted immediately and asked if they can help you find something. Old school service!

Update: I was in the area and I needed to figure out a somewhat tricky repair. I was helped by an…read moreassociate, Dave, who was very friendly and helped me brainstorm some solutions. I ended up with a sound plan and the supplies to put it into action. The checkout process was smooth and fast. Overall, it was much better than my last experience.

I've visited this location twice in the past two days and had negative interactions both times with…read morean employee named Lily. She was unhelpful, dismissive, and displayed a poor attitude -- not only toward customers but also toward her coworkers. That kind of environment is noticeable and reflects poorly on the store. Customer service is what separates Ace Hardware from larger chains. If management wants to remain competitive, additional training and oversight may be necessary. I'm sharing this feedback in hopes that it leads to improvement.

laura was very helpful when i was picking out paint, she was very knowledgeable, and made the whole…read moreprocess super easy and quick. i def appreciated all her hard work 10 outta 10.

Okay, this place is MASSIVE! And I walked away broke! I spent way too much for a "Oh I just need…read moresoil" visit! THANKS ACE! I do not regret it. I grabbed 4 different types of jasmine, some beautiful lavender bushes and gorgeous Calla Lillies, my work balcony smells amazing now when I am enjoying my morning coffee and my end of day meditation moment! Did I mention, everyone was friendly, helpful, passionate and BOY can they upsell

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

Such a great experience! Everyone was kind and super helpful. Darren helped us find the tools we…read moreneeded, and the lady in the garden section was so sweet. The other employees we met were wonderful too (I just didn't catch their names). Like another reviewer wrote: "they deserve all the good things in the world." Our girls and dog had fun too--we had no idea Ace sold toys. We somehow left with Noise Putty and a salted butter squishie.

If I could give 10 out of 5 stars, I would! The people there are so friendly! I literally just left…read morethe store 5 minutes ago but was so marked by their kindness that I had to leave a review immediately. I'm sad I forgot the three men's names that spoke to us, but I am very grateful for how kind and helpful they were. They deserve all the good things in the world.

I went to Dales to get an attachment for my kitchen faucet and heard that Dale's values their…read moreCustomer Service. I walked over to the plumbing dept where they had the parts but couldn't find an associate to help me. I then went to customer service and she told me to wait by that dept and she'll call a representative to come over. 15 mins later still no one. Went back to customer service and she was on the phone and never acknowledged me so I left.

This place is my joie de vivre. I even have the sweater…read more The plant section is a Union City oasis. A slice of Eden. I love getting my perennial flowers here, lots of rare stuff that you can't find at most nurseries. I got my jasmine, fuschia, lavender, salvia, petunias, nemesia, zinnias, and cosmos here. They have lots of unusual colors. Tomatoes are $3 most of the time. Strawberries come in a prolific 6 pack. Thai chili and basil can be found here too, as well as okra and other harder to find veggies. Seed selection is the best. This was my year for planting from seed and the basil seeds I got from dales produced spicy sprouts that are so much more fragrant than that at the grocery store. Staff is welcoming and extremely chill as I tend to browse here for hours! Price point is lower than most specialty nurseries while providing a world class selection.

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Big selection. Inaccurate prices…read more I enjoy wandering around and seeing the selection of plants in the nursery. Today to my surprise, I found a great deal on little totes. Of course, at the cash register. It turned out to not be such a big deal as they charged me 25% than the shelf price. They corrected it of course, but it is annoying that I have to be so vigilant.

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

Absolutely horrible, DO NOT BUY ANYTHING FROM LOWES, spent about 10k on appliances and bathroom…read morefixtures for our new house. Oven came in last week, delivery guys ran out of the house so fast after I had to chase them down to give them their drill and the old fridge doors they were supposed to take away. Then I unbox the oven the following week for my contractor to install and the whole bottom was smashed in, called lowes they said because it had been more than 5 days I can't get a refund or exchange, are you fing serious? ANd becuase it's been less than a year their protection plan doesn't kick in yet, they kicked me to fridgedaire (manufacturer) who tried to tell me I'd have to pay for it to be repaired, I finally convinced them to pay for all repairs. I will be charing this back since I bought a new oven not one that fell off a cargo ship and was then repaired by a handyman. Hopefully when they lose all the money on this sale it will make them learn. Also bought a vanity the door on it came in all scraped up, the box it came in was in fine condition so it's obvious it was packaged already messed up. I called them they said "oh it's another business that just sells through us so we can't send you a door" if you bring it back to a physical location we can refund you and order a new one" I explained I don't have a car that can fit it and the closes lowes is 30 miles away, they refused to do anything but give me a $50 discount on a $600 item, so I will charge this back too. AND I WILL NEVER GO BACK TO LOWES.