Don't get a car from Cactus Jack's because they work with AUTO NOW FINANCIAL and they are scammers. first off Cactus Jack's have some rude employees. RICK is so distasteful and rude. (not going to lie I looked up your address Rick. ) the universe will work your karma out. it says on google, Brian E Jackson is the owner or some higher up for AUTO NOW FINANCIAL , but when you call the number 602-345-8085, the workers apparently don't know who BRIAN E JACKSON is. then they have a lady who works garnishment right . she probably isn't a legal immigrant. her name is AZUCENA TAPIA. her contact is 602-345-6135. she never answers the phone no matter how many times you call. AZUCENA probably isn't even her real name. that number isn't even registered to AUTO NOW FINANCIAL . it's a VOIP . its fake !!!!! all of the employees AUTO NOW financial are rude as ever and they too are probably illegal immigrants. the manager for AUTO NOW FINANCIAL , is a black man. I forget his name but he is so rude and the definition of black people getting power and being stupid with it. BACK TO AZUCENA TAPIA (the loan chief officer of auto now financial ) - i saw on her linked account (if it's really her) she was in contact with an attorney by the name of MADDALENE SUZANNE SAVARY . I contacted her via email right, but she never responded neither . I wanted to know how she knew AZUCENA TAPIA. She never responded but then out of nowhere AZUCENA calls my phone number after I sent that email to the attorney. How ironic. Then I called her right back after we got off the phone and she didn't answer. So unprofessional. okay and the garnishment email is GARNISHMENTDEPT@GMAIL.COM that's someone personal email and their backup recovery email is pay**********@gmail.com . I'm sure there are plenty of hackers who can hack to find out more info. THE COMPANY IS FILLED WITH SCAMMERS. the address 4240 w Glendale is not even legit. we pulled up on the lot after calling a girl and watched her walk out of the building to answer the phone. she walked to a parking lot . I have a list of addresses for some of the employees who work for this company. the owner of auto now financial when you look up the address to 4240 w Glendale its says the owner is 4240 W GLENDALE LLC. a bunch of bs. you guys think you are untouchable and won't be stopped but you will. fake numbers fake people fake names. THEY SALE CARS THAT LOOK GOOD ON THE OUTSIDE BUT CATCUS JACKS DONT SERVICE THEIR CARS !!!!!!!!!!!!!!!!!!!!!!!!! DONT WASTE YOUR MONEY !!!!!!!!!!!!!!!!! read more

I am utterly disappointed with Cactus Jack's Auto Sales' service department. Despite my repeated attempts to resolve issues that blatantly fall under Arizona's Lemon Law, their lack of response is not just frustrating but utterly unacceptable. It's been four days without a vehicle, resulting in significant loss of wages and precious school time for my children. This level of incompetence and disregard for customer satisfaction is appalling. I strongly advise against entrusting your automotive needs to such a negligent establishment In addition to the lackluster response from Cactus Jack's Auto Sales' service department, the sheer inconvenience of waiting for their tow service to pick up the vehicle has been an absolute nightmare. To add insult to injury, my apartment complex has orange-tagged the vehicle twice, threatening to tow it from what was supposed to be a temporary loading area. These needed repairs have left the vehicle inoperable and immovable. The utter disregard for timely service and basic customer courtesy is beyond infuriating. This ordeal has caused nothing but unnecessary stress and inconvenience. I was forced to purchase vehicle wheel dollies out of my own pocket just to physically move the car myself, all because of the company's incompetence in providing adequate towing resources, relying solely on a flatbed with limited towing capability. read more

bought a car from this location about 5 weeks or so ago. salesman mark was very helpful, and courtious, to my family, we took several hours to select our car, after driving several impala's we decided on a 06. this is a nice car with decent miles on it.will several weeks later this car was leaking tranny fluid all over our garage floor. after about a week i took my car to the aamco transmission shop on w. indian school rd.to get a estimate on repairs, after a short test drive, and a short look under the car .aamco quoted a price of 1225.00 to fix my car with over 10.1 hours for labor . being somewhat of a old school mecanic, i knew this was way out of line , i took my car back to cactus jack at 1660 w. bell rd, i spoke to office manager bob, and to my salesman mark,then i spoke to the mecanic randy , he had lots of knowledge about impala's . i left my car on a thursday evening at closeing time, randy said my car would be ready the next day !!!!!! and it was ready, and i did"nt have to pay one penny for the repairs. the leak was the o ring around the dip stick, aamco is a rip- off how many other people just except what they are told by aamco and except them on there word.? thank god for cactus jacks at 1660 w . bell rd . thank you w.ellison 06/23/2013 6:33 pm read more

I got my car here about 2 yrs ago. It was so fast and easy I was afraid to put anything of mine in the car for the first week for fear that it was too good to be true. The car had small issues from the jump but the mechanic Randy quickly fixed it every time with no fuss. I also wasn't a jerk about it because I knew I was buying a used car. 2 weeks before my warranty expired the heads blew on my car & all it cost me to fix was my deductible. It still leaks oil though but not a lot. What I expected to get was the runaround and lots of push back but what I got instead was great and speedy service with a smile. I will definitely be getting another car from them as soon as this one is paid off. I'm my mom's caregiver & she is very ill, so my car is really important to me, not just because it gets me to work but because it gets us to her many important doctor appointments & ER visits. So it's important that I have an affordable, dependable car that I won't spend the rest of my life paying for. Now Chicago Lenders who does the financing is another story... Thank you Cactus Jack's! read more

I just bought my fifth auto from Cactus Jacks and I am real pleased with it and I would be the first to recamend them and I have to many people. And of all the people I have sent to them I have had one person complain. And Itold them if thay want a truble free car go buy a new one and good luck with that couse even new cars have problims. You bought a used car what I refear to as one someone had and got ride of instead of fixing. S stop crying and be happy you got a car. Thay have a good waranty. I just want to say thank you Cactus Jacks when I pay of my Jeep I will be back for a truck. Best wishes Bill Priest Gilbert Az read more

I have bought my last four automobiles from this location. I have heard a lot of people say bad things about cactus jack but I am a fan. When I bought my first car from them it was because my credit was bad three cars later I would say that it is the service that I get. I have seen sales men come and go but I would have to say that I haven't had a bad experience with any of them. I have always been able to call Randy the service manager for any problem that I have had with my car or truck and he has been there to take care of me and my ride. He will forever be my mechanic. Shouts go out to the Owner Dennis who is always willing to work with me. I just purchased my fourth car from them in January I think it will be my last one for a while but not for any reason except I am in LOVE!!! Every purchase was quick and smooth. Thanks goes out to Dennis, Randy and Bob all you did for me on this last purchase might stop me from buying another car after this one is paid off. But your still stuck with me cause I don't trust no one but Randy with my CADI!! Your the BEST Gigi read more

We purchased a 2007 PT cruiser touring edition a couple of months ago from cactus Jack on Bell. The alternator went out last week but we had also purchased the extended warrantee so it was covered. I have to say I was beyond impressed with RANDY the mechanic who not only replaced the alternator,battery, fixed the wires to the battery so they had a better connection (which he didn't have to do) but for three days in a row continued to let me bring the car in until every single quark was worked out and he felt confident there was no more issues with my car. He is so good that on the third day it was discovered that the issue was the charger I was using to charge my phone. My car now runs as good as a brand new car fresh off the show room floor. I know Cactus Jack has had a bad rep in the past but I have to say with RANDY there I will go back to cactus jack on bell to buy my next car because I know if anything is wrong with the car I buy he will make it right. RANDY has not only kept my business but earned my respect and my repeat business. read more

First off, lets all be honest. This is a used car dealership. If you are looking to be treated like a prince or princess, there are lots of Mercedes and BMW dealerships that will welcome you with open arms. My wife an I were starting out, I had bad credit from reckless college days. My wife had no credit history. We first went to the mesa location for her a car. They worked with us and helped her get her first car. You pay, you drive, you accept you bought a used car. I then later on needed a car, so we went to the camelback location, again, they helped me out, and took good care of me. ridiculously high interest? yes. recommend cars you are approved for? yes. short term, higher payments? yes. it was set up for us to pay our cars off within two years. and we did. early. They took a chance with us, and we appreciate it. read more

I went looking for a car, when my car that i've had for years finally broke down. i dont have good credit and i just got a new job, so i wasn't expecting much. however, i heard through a friend about cactus jacks and went to the one on bell rd and 17th ave. i only had $1000 to put down and i needed a $350 a month maximum payment. The entire sales staff was very nice, answered all my questions, and unlike a big dealership, i was in and out with my new car in about an hour....not all day. i got a good car, with only my $1000 down and a $350 payment....i am very satisfied! it was a great experience. painless. my car has been running great, with no issues, and again they made it easier than i could imagine. if you have credit problems, go see these guys...they can help you too. read more

Cactus Jacks in Mesa Rocks!! Had a great experience last saturday. Went in looking to get just something that ran...instead found a great car that will last me for years. Wonderful, friendly people there...Scott,Daniel,Hazen,Charles and Rachel were all a part of my good experience. Just make sure you bring in the PAPERWORK required and have your $500 or more down payment. They will really work hard for you. They even helped me with insurance. This is the MESA store on Country Club. read more

This place has awful cars. Take it from @companyjetperformance they tried to sell my girlfriend a jeep that needed a diaper it shit and pissed so much oil. Only for 16.9k tooo!!!! Then proceeded to sexualize my gf calling her baby girl in front of me. we then try to leave and dude starts trying to act like I'm aggressive when he is following us asking what he did wrong then proceeds to talk about fucking my mom ect. very weird unprofessional old men. read more

I had just bought a car from Drive Time and didn't feel good about the experience or the 15,000 in charges on top of the price of the car. The next day I went into Cactus Jack's and I spoke with Mark. He was upfront about everything that Drive Time sped thru. He let me take my time and explained anything that I didn't understand. I left feeling good about my purchase and my experience. I would highly recommend them to anyone who needs a car. read more

If you want to get ripped off and spoken to like trash them by all means shop it up here ...literally the whole staff including the manager have 0 respect !!!! they have nasty racial words to say though and they were never on my side...oh i take that back they were on my side to collect my money for a sale what a joke!!! idk how they all got hired! they deserve 0 stars !!!! and to be shut down permanently!!! read more

This is a racist business. The cars they sell are gonna breakdown soon after you buy it, and they don't honor their 30 day return policy. If you don't look like them, you should NOT give them your hard earned money. There are videos out there about how they treat "certain" people. Like threatening to hit pregnant women with a bat. If I was allowed, they would have gotten a "no" star from me... read more

I have had no bad experiances with them. They were very helpful and courteous. I went in on a Friday at 4pm to get my wife's car and by Saturday morning at 10am we picked it up with a full tank of gas and freshly washed. I have had to call customer service a few times and each time I dealt with customer service they were very friendly and professional. Very happy with my purchase. read more

Had an excellent experience working with Rick over at the Bell Road location. That guy really knows his stuff. The entire office were nice and funny. My daughter got a great car. We were in and out within two hours. Shot out to Rick and the other two guys in the office. Felt like family. Nicole West read more

I have gotten 3 cars from this location and have always been pleased with the way I was treated. They provide good customer service and they are perfect for people that need to establish or rebuild their credit. I would recommend Cactus Jacks to anybody who is in need of some credit help like I was. read more

Having been through some tough economic times, we weren't sure of what to expect when we needed to purchase a vehicle. We appreciated the "up front" information we received from the salesman, and would recommend others in our situation to give Cactus Jack's a chance the next time they need a car. read more

I bought a car and I was not pressured at all. I had a really great experience. I never bought a car and was unsure of what to expect. I test drove 3 or 4 cars and bought the one I liked. I will refer my friends to them. They made it easy and I was done in an hour and half read more