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Cactus Jack's Auto

1.6 (86 reviews)
Closed Closed
Updated 1 month ago

Services - Cactus Jack's Auto

Auto loan

Cactus Jack's Auto Photos

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2 months ago

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2 months ago

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3 months ago

You absolutely should use cactus jack on Bell. They make buying a vehicle stress-free.

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1 year ago

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Tony D.

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9 months ago

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1 year ago

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Tony D.

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

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5 years ago

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7 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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6 years ago

Helpful 6
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3 years ago

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4 years ago

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9 years ago

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Pat P.

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5 years ago

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6 years ago

Helpful 6
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6 years ago

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4 years ago

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7 years ago

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7 years ago

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5 years ago

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5 years ago

Hazen is a great sales man I recommend coming here to get a car quick and easy...very humble guy

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13 years ago

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8 years ago

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5 years ago

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7 years ago

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8 years ago

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12 years ago

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5 years ago

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8 years ago

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Pat P.

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Ask the Community - Cactus Jack's Auto

Review Highlights - Cactus Jack's Auto

I was in need of a car desperately after having 2 bad experiences at their Camelback and Bell Rd location in Surprise.

Mentioned in 5 reviews

Read more highlights

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I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

I had a very disappointing experience with Alejandra at OneAZ Credit Union -Frank Lloyd Wright…read morebranch due to her lack of courtesy, customer service, friendliness, and compassion. I arrived at the branch around 5:08 PM to open a business account and was immediately turned away because I was told the process would take an hour and the branch closes at 6 PM. I explained that I had come straight from work and, by chance, was able to leave early that day. Despite this, Alejandra showed no empathy, no understanding, and no willingness to help--not even a discussion of possible options. There was no expression, no compassion, and no effort to provide a solution. Right after leaving, I called another OneAZ branch, where the experience was completely different. They went out of their way to work with me, escalated the situation to their manager, and made special accommodations due to my work hours. That is what true customer service, compassion, and understanding look like--and it resulted in a far better customer experience. Unfortunately, my interaction with Alejandra reflected none of those qualities and left a very poor impression of this particular branch.

Desert Financial Credit Union

Desert Financial Credit Union

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My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

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This is a great credit union! The staff is always very nice!!…read more The best part is that since this a credit union, there is no supporting the banksters who caused the financial collapse!! It's local and more accountable to members, so there are less obnoxious fees ect. They are always very helpful when sending wire transfers to buy Bitcoins at reputable exchanges, another great way to undermine banksters!!!!

I had a horrendous experience with this place. After arriving for an appointment to open a…read morebusiness account, the rep I was scheduled with abruptly left her office, saying she'd be back. More than 10 minutes passed and I was still sitting there, so I walked out to the lobby, which was empty, and asked the two young tellers where the rep was. They just kind of shrugged and went back to looking at their phones. The woman returned and said she had to leave because she was double-booked. Someone else showed up and said he'd take over. So, I showed him my ID and EIN letter and he asked questions. That part was fine. He said he'd be in touch within a day or two. About a week later, I emailed him and asked him what was up. He was apologetic and gave some BS excuse. I told him him I had a bunch of cash at home that I'd really like to deposit. He said he had to check with someone, or something along those lines. More days went by. I called him and left a message asking for him to call me back. Nothing. I deposited my money at another credit union today and can honestly say that dealing with AZOne CU was one of the worst customer service experiences I've had in my life.

Cactus Jack's Auto - car_dealers - Updated May 2026

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