Walked in very optimistic about Denim Exchange as they offered a wide variety of options from…read moreclothes to shoes. To my surprise while asking for several shoes and sizing options the employee was very rude. The shoe selection looked decent, but once I found my size, the staff informed me they were out of stock on almost everything I wanted. They seemed indifferent and barely helpful, treating me like I was a bother every time I asked a question. After attempting to buy some shoes online they are very strict and kept cancelling me for no reason, thats why i went to the store.

Great location for clothes..... for men, women, and children. Shoes selection size 10-12 mens…read morealways on real low stock so everything is normally sold out and or not in the size u need at any of their locations. That's my only grip with this shop, as a chef we're taught to forecast in order to fulfill customer needs but I guess it doesn't apply in retail. Guess it's who know these days to get a pair of shoes size 12. Good on clothes but never get ur hopes up here unless u wear a size 6-9.5 u good but any higher up it's suspect!!!!!

Horrible workers makes the whole experience horrible. Should've been a time to remember shopping…read morefor a nice dress for a special occasion but the workers just ruin it. Ur better off getting the dresses from the supplier and skipping the middle part.

Looking at old comments and I knew I wasn't the only one.....employees are weird. I was looking in…read morethe heels section and one girl was standing by the door just staring. Like say something girl...ask me if I need some assistance lol Thennnn, the girl at the register. I was like "hi how are you" and she was like "pasties are final sale, is that okay?" I didn't see the owner this time but I agree, I don't feel comfortable either, no employees ask if you need help lol. Too bad their clothes is sooo effing cute! But if possible, spend your money elsewhere.

One day as I was doing some grocery shopping(99 Ranch), I noticed IS Boutique. I saw a few things…read morethrough the glass that my mom would like so I decided to walk in and check it out. This store carries a lot of high end fashion brands from Italy, it is like shopping in Italy right in SGV. Clothes are not cheap but you get what you pay for, right? Unlike most high end boutiques, the sales people are not too nice and they follow you around. These sales ladies were very nice and not pushy at all. They took the time to talk to me and showed me the brands they carry. Overall I had a very good experience at this store. I will definitely return to this store when I need to buy a present for my mom.

Miss Helen works MAGIC when it comes to QiPao designs. I was looking around for a QiPao to wear to…read moremy graduation and stumbled upon Brocade Apparel after multiple failed attempts of finding a well fitting, generic QiPao in Chinatown. I am very glad that I decided to come to Brocade to see Helen. I did not have an appointment, but Helen took me in graciously. Which she did not have to since she does state on her website that appointment are REQUIRED. I clearly did not read it carefully enough at the time. I told her where some of my insecurities were and she explained that QiPaos look best on people who have some extra meat and fluff to them and she was able to point on what type of designs would help accentuate my natural curves. She rushed my order a bit as I did not know that QiPaos that are custom takes a minimum of 3-4 months to make. I had the basic QiPao design and Helen added the sleeves for me although there is normally an extra charge to add sleeves to QiPaos. Please DO NOT throw away your receipt since you have to text that to her the day before the fitting so she can track your dress. I had a initial fitting in mid November and I received my dress about 3 weeks after since I had gained some weight and the dress needed to be altered to go up a size. In the end it all worked out and I had my beautiful, pure silk QiPao just in time for my photoshoot. Everyone who saw me in the QiPao could not stop complimenting me on the day of my photoshoot and the day of my graduation. I had never felt more confident in clothing than putting on the QiPao. I am so grateful for this experience with Helen in designing a custom QiPao. Also, expect that basic QiPaos are a minimum of $500 and up. If you want embroidery, I was told that it will be a minimum of about $1,000+. Prices are due to change based on the economy of course. Helen also informed me that she can design other clothing besides QiPaos and I had even noticed some wedding dresses in her changing room. I will definitely go back to Helen when I get married to design another dress. She also informed me her busy season tends to be from Jan/Feb until end of August as that is when Lunar New Year and Wedding Season is, so expect a longer turn-around time during that period.

Great service and beautiful qipao! She was extremely helpful and accommodating as we were from out…read moreof town.

There's a $10 rack and almost nothing in the store was alike! The store associate was friendly too.read more

Called ahead to check if they had a certain style. They said yes. Drove 1-1/2 hrs in traffic. Got…read morethere and there was nothing. The people there looked blankly when i asked. What a bunch of .... Baloneys.

I've been shopping at Tenshoppe since they first opened in Highland Park (even back when it was…read moreFashion 21 IYKYK). Big supporter of local businesses in my community. They have started to skew a lot younger so I mainly go for gifts. This holiday season I did the same. The sales person at the time of purchase mentioned that I had until Jan 10h for holiday returns. Today (1/4/26) I went in to return one item... from the moment I walked in the employee hanging out at the counter was displeased seeing me walk in with a bag & it showed. I was a retail manager for 4 years so I know how much we hate returns but I would never show it because that's customer service! Anywho I went in with my original receipt only to be told that because I didn't have a gift receipt I couldn't return it. I asked for an explanation because since when is a gift receipt better than an original receipt to get a full refund?!?? I couldn't tell you if the store policy sign was there when I purchased it or not but I KNOW I was never told or asked if I would need a gift receipt for a holiday return. Even so, receipt at hand, tags on, and item was in new condition. You would think that the manager would offer something like a store credit because the policy makes no sense. But no, she just had a smirk and cocky attitude. Lesson learned though, don't shop here ever again, supporting local business shouldn't mean buying overpriced clothes like a $32 basic white long sleeve.

I've been a loyal customer here for over 4 years and have done countless hauls -- this has always…read morebeen one of my go-to stores for current fashion. I really appreciate the wide variety of styles and trendy pieces they offer, whether it's for special occasions, parties, or everyday wear. The pricing is generally fair for the quality, and I've never had issues with items wearing out after just a couple of uses. I also like that they start a fitting room for you, which makes shopping a lot easier. That said, there are a few areas I think could use improvement. Size availability is a big one -- once an item sells out, sizes don't get replenished, which can be frustrating. On my most recent visit, I also noticed sizing has shifted to run much smaller than it used to. I'm usually a medium and sometimes a small, but I found myself squeezing into large sizes. This makes me worry about inclusivity, especially for shoppers who rely on plus sizing. Customer service is another area where I've consistently felt the experience could be better. The team often comes across as unapproachable or disengaged, like they're just there for a paycheck. While they are polite when you do ask for help, it rarely feels genuine or welcoming. It almost makes me question the manager's maturity and experience because why are they hiring these young girls without customer service skills? Is it because they pay very little? A little warmth would go a long way in making customers feel comfortable. Finally, the return policy could be clearer. While the store offers returns within 14 days, I once had an issue trying to return a holiday-themed item. Even though it wasn't worn, it was flagged as "special occasion" and not returnable. The only notice was a small sign at the register. Policies like that should really be communicated by cashiers at checkout so customers aren't caught off guard. I now warn friends to be very mindful about potential returns here. Overall, I still shop here often and continue to love many of the styles and finds, but I think with improvements in customer service, clearer return policies, and a stronger focus on size inclusivity, this store could truly shine.

I went to this one in San Gabriel Valley inside of the Hilton plaza…read more ****Styles: if you like cute, kawaii, a bit sexy n cool styles, this is the right place for you. Imagine how the Japanese/Korean/Asian girls would dress like. This is it! *****Service: the customer service is amazing, I met these two girls who work there, both Candy and Jaclyn gave me a great help in picking the right clothing and they're super patient each of their customers too. :) ***Price: $35 and up depends on whether they're having promotion or not. Shoes are awesome there. I took home three pair of shoes with great discount. ****Tip: when you shop for $200 you will get a VIP card automatically which can help you save everything for 20% when you shop there. *****Halloween Costume: go hurry they're having Halloween Costume sales there now. It may end in a week or two. You can even trade in your Halloween Costume for the regular clothing if you decide not to keep it. BTW, I found my FAVORITE Halloween Dress there today! Will post pics later. :P Forgot to mention one last thing, if you're into key chain, they got some super ADORABLE Asian big head Babies key chain there too...Go check it out, and you'll be surprise! *_*

The most fashion and newest product from Japan or korea!…read morealso have beauty supply! accessories!! anyway coolest eye contact lens for reasonable price!!!!!!!!

I visited this location for the first time since moving cities to get a 3 piece suit tailored…read more Being that this is my wedding suit, I was highstrung about finding an experienced tailor as I wanted it to be perfect - slim enough to compliment my build but not so restricting that I couldn't move my arms and lift overhead. I was fortunate to find just the right people, with Sophia and Kevin sharing 37 years of experience. The pair were both kind and knowledgeable, providing great input throughout the tailoring process. Kevin took my input and simulated the alterations beautifully for view for myself in front of the mirror. The day of pickup, my suit fit me like a glove. In fact, the way my suit was tailored was much better than I could have imagined. This is the reason why the pair have been in business for 37 years.

Amazing owner!! They are so welcoming and accommodating…read more Went for a tailoring issue and he took us in right away and did it in less than 10 minutes!!! Quick, efficient and very affordable!!

Best customer service best prices lots of clothing used and new jewelry shoes undergarments you…read morejust have to go. She is the most sweetest person I've ever met. Blessings to her.

Finally--A Thrift Store That Puts Plus-Size First…read more I happened to walk past this new shop and I'm so glad I stepped inside. Finding plus-size clothing in thrift stores usually feels like an afterthought, but here it's the focus--and it shows. The racks are full of variety, from everyday essentials to standout pieces, with a mix of both gently used and brand new items. The pricing is refreshingly fair (honestly better than I expected), and the store itself feels clean, organized, and welcoming. It's rare to see a space where plus-size women are clearly prioritized, and it makes the whole shopping experience so much more enjoyable. I'll definitely be back, and I'd recommend it to anyone looking for great style without the usual frustration.