Awful. Terrible. We were 3 of 5 customers In the restaurant 2 hours before closing. The owner and (assuming) his wife were less than enthusiastic to help us. He did proclaim everything was fresh and delicious. It was the opposite. Their chicken breast sandwich was basically a McChicken if not worse. The owner, his wife (?) & the cook sat at a table and talked about how Obama is a nigger and everything was better before Obama Care etc... Seriously disappointed with the experience. I would never recommend eating here! read more

Burger Basket - Their "fresh chicken breast sandwich" aka McNasty - Burgers Near Me - Salem, Oregon

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Left a tip because I was there 15 minutes before closing. Still treated like a complete inconvenience. Really glad I opened my daughter's chicken sandwich. Rotten lettuce and a single rotten tomato. read more

Being new to Salem, I often drove by and noticed a bustling lunch crowd. Always looking for a good burger, I knew I'd be giving it a shot. I picked the wife up for lunch and off we went. The sign in the window said "ATM Inside". Cool. I rarely have cash. So we enter the establishment, scanning the menu as we stand in line. Finally, we approach and order, and I hand her my bank card. I'm informed that I'll need to withdraw money from the ATM machine. OK. No problem. Actually, problem. It's not working. So we left. Not too happy. But we gave it another shot.... Due to the volume of business they do for lunch I was expecting something special. Reality? Not so much. For starters, the patty was dry. And not very thick. The fries? Average. I've had better fries at fast food chains. They did have some interesting memorabilia throughout the place though. I've been lucky enough to find some really great hamburgers in my time; this wasn't one of them. I haven't been back since. read more

Food has always been great for me. Today I walked in, completely empty, no customers-perfect! I see the owner talking to an employee-they are arguing about something. They both look at me and walk in back to never come back. The cook sees me and smiles politely and after 5 minutes tries to get the employee and owners attention to take my order. Car pulls up to the drive through and the cook greets them and tells them it will be a minute. She tries to get the owners attention again with no success. I walk after 8 minutes of waiting. Was your argument really worth a bad review, losing money, and a customer (maybe two with the drive thru customer)? Even more shocked that it was the owner. Get it together. I went to the sandwich shop and was greeted and served immediately. read more

It's hilarious to me that this place got ranked less because it doesn't accept credit cards and that the decor is outdated.. HAHA! Seriously?? Call me crazy but I don't go to a place called "Burger Basket" for the decor. Stepping into the place, how could you even be that surprised that it doesn't accept credit? OK, stepping off of my soapbox.. Portions are large. As an insatiably hungry pregnant lady, the "small" burger was more than sufficient. Split an order of large curly fries with my husband. Initially didn't think that we would make a dent in this mountain but underestimated their deliciousness because the fries were quickly gobbled up. All in all, this was a great burger joint. But if you like froufrou burger places, you should do yourself a favor and go elsewhere. read more

I purchased a large burger and got sautéed mushrooms added to it with frys and a large Coke the price is decent and everything but the wait for the food was longer then 20 minutes just to get my food while I waited in the drive through i see they pour the drinks almost as soon as you ordered i saw my coke sit on there counter for over 20 minutes then they give me my food and my coke i asked for a deferent coke cause that sat for so long that the ice is melted and water down my soda its a hot day they were not happy to do that for me and gave me attitude i asked nicely for a deferent soda after they give me my soda i get home to eat my burger and frys. The hamburger was thrown together as if they forgot to make it and made it in a rush the frys were just warm on a hot day thats not good the burger tasted good but just annoying to deal with all that i wont be going back read more

Burger Basket - Burgers Near Me - Salem, Oregon

It's a guilty pleasure, a gut bomb, a shot of good old America cholesterol. It is what it is! So if you want your tofu and cous cous after your hot yoga session, this Salem landmark is not for you! And us carnivores like it that way. Bring cash, they do not deal in plastic, and I don't blame them these days! read more

I used to eat here occasionally about a decade ago. It's been awhile. I always liked their burgers and fries. Nothing fancy, but good food. When I went online to find their hours, I was surprised at all the bad reviews. After that I really felt compelled to go and do my own review. The first thing I noticed when walked in was a number of flies hovering in the middle of the room. Made me cautious about swallowing one as I made my way to the counter. After ordering, I looked around and noticed at least a half-dozen tables that needed clearing. Finding a clean one to sit at was harder than it should have been. These tables remained uncleared for the majority of my visit. They seemed busier than normal. They also appeared to be short-staffed, with only one person manning the counter, the drive through, and the dining area. I ordered a "giant" burger (1/2 pound) and fries. My food was ready in a reasonable amount of time. The fries were not as hot as I would have liked. But the burger was great, just as I remembered them. These burgers have a very homemade taste which is still with me an hour later as I write this. Someone else said in a review that the food was greasy. But they said that as if it was a negative thing. I think it's a valid component in the homemade taste when you're talking a burger and fries. I will go back. These burgers are somewhat unique. It's worth putting up with the small negatives that I encountered. And I figure if I had caught them at a less busy time, things would have probably been different. Keep in mind they do not take plastic. So bring cash. read more

The food was alright the fries were hot we ordered two hamburgers with fries paid form and left got home realize that charges $30 for two hamburgers with should have cost 15 be careful read receipt before you leave read more

Ordered a couple of burgers a few months ago and was slightly disappointed. Decided to give it another try and was even more disappointed. The place itself is dated and dingy. The menu has way way too many choices. The fries taste old and like reheated grease the "giant" burger is more like a dwarf. My chicken strip was decent. To top it off it was $30 for the burger and chicken strip basket. I could have went to a nice restaurant for that price. This place if definitely a dive, and not in the good way. DONT WASTE YOUR MOMEY OR TIME read more

Clean, independent, big menu of fast food. Perfectly eatable. Cheap. Waitress speaks Russian, English, Spanish, and entirely likely more. read more

Burger Basket - Chicken cordon bleu is somewhere in this enormous menu. - Burgers Near Me - Salem, Oregon

Cold, dry sad burger, undercooked fries and no salt, very sad atmosphere. I don't understand why anyone would pay $8 for a sad, dry, cold burger that no one ever cared about. read more

Ordered food from here and it was not worth 48.00 from what I received. Super small sandwich, my daughter's cheese burger looked like they put the burger In their hand and tried to make it into a ball . Super greasy and didn't even taste good. Very disappointed and they charged me to use my debit card with me spending 48.00 there come on seriously won't be returning . Wish I could get my money back it was that gross. read more

A solid three star spot that I could take or leave. If their menu was less expensive, it would be a go to spot, but upwards of almost $40 for a two person lunch is just too much, especially when the fries were sub par/came from a bag and the milkshakes didn't add up. I did love the retro vibe going on and the burger itself was very good. read more

I was new to the area when I first tried the burger basket. My first impression was that they were a slightly better rockin rogers due to the vibes given off. I was completely baffled at how wrong I was, they put any other burger place in Salem to shame. While they can be just at times. They are totally worth the wait; their combination of fresh ingredients and friendly service will keep me a satisfied customer. read more

Best burger in Salem Oregon by far.. the buns are to die for and it's REAL beef... you won't be disappointed.... if you're ever in SE Salem make sure you check out this place and have a burger basket... read more

I don't know what happened to this place. There are photos on the walls of the original owners but when you walk in you see two women on their phones and as I tried to order she had to finish her text. We felt disrespected and it was my first time there. Burger was okay... service was horrid. Please come back original owners this place is going down hill fast. read more

My wife and I stopped here for lunch . There were 4 people eating in a booth and two people at a table that were friends or relatives of the cook . We stood there at the counter for 5 minutes while the counter person made milkshakes. She NEVER acknowledged us or gave us a " we'll be right with you , walked right by us several times . Then the cook completed the drive through order and came out to sit with her friends or relatives at the table . She also never acknowledged we were there . TERRIBLE CUSTOMER SERVICE! I have been going to Burger basket for decades , it was always my favorite. but no more . read more

Went through the drive thru today...it was our first and last time coming here. I ordered a barbeque beef " sandwich"...it was horrible. It came in a hot dog bun first off...it doesnt not say that on menu. There was hardly any meat ...and what meat there was tasted like burned barbeque sauce. The worst " sandwich" I have ever had. My boyfriend ordered the tuna melt...it looked like a grilled cheese made from home. You couldnt see any tuna on it at all...it was flat as a pancake. The total came out to $ 17.48...There was a little kid probably 10 or 11 that took our order & was running the drive thru...Beyond bizarre !!! It would have been worth it if they had been good sanwiches with good products but not even close !!!! read more

I would like to start by saying that I used to love burger basket I would go once a week, but about a year ago I had a very souring experience. I thought I would give it another go today, but unfortunately it was not good. There was one pickle, 2 tiny pieces of chopped lettuce, 1 onion round ,and the saddest looking tomato slice I have ever seen. It looked like a cherry tomato slice. On the plus side the small strawberry shake was delicious . Honestly think I will not return. read more

Burger Basket - Great toppings burger basket! - Burgers Near Me - Salem, Oregon

***Service Review ONLY*** We never actually tried the food as we only ran through here so we could purchase some food for a guy we saw on the street. The service was horrible though. It took forever for someone to take our order and then the wait was ridiculous given that it is supposed to be fast food. read more

The Claim: "Home of the Best Burger in the World." The Reality: Doesn't hold a candle to In-N-Out Burger (my personal all-time favorite burger, and not a super high standard if I'm being completely honest). In one word: Tired. A 2.5 star kind of place, but I rounded up because I appreciate the attention to detail in the decor on the inside. I wish the attention to detail extended to all other areas, so I could leave a better review. A past reviewer noted the location was 'sketchy.' I'll say the exterior does look rather unremarkable and dirty, not quite adding up to the claim of the world's best burger. There were cigarette butts everywhere in front of the rocks right near the entrance. Inside, the decor was retro 50's on the walls, and old wood chairs. As another reviewer noted, when we walked in there was an older woman sitting down, talking on her cell phone in Spanish, with dirty tables (to be fair, there was only one other table of customers inside at the time). She immediately got off the phone and walked to the counter to take our order. Not overly friendly, but kind of a hurry up and order vibe. We stuck with cheeseburger baskets (ordered smaller burgers for our two boys), and two milkshakes. Service was prompt and we received our shakes and meal quickly. We did have to go back and order fry sauce because it's an additional charge (the sides are $1 each, and very large). Wish the lady would have mentioned each side of sauce was about 1/2 cup of sauce which 4 people could have easily shared, but oh well. Perhaps that's how they make money, and why several other reviewers say it's overpriced for what you get. Probably will try some other burger places before we'd go back. The ambiance was off too. Need music in their dining area. Pros: Cute decor, good milkshakes, quick service, large portions. Cons: Run-down exterior, customer service, overpriced, sloppy burgers, fake cheese, 1/4 inch thick onion slices (must use the same slices as their onion rings). Tip: Order burgers solo, and split a basket of fries, one side of fry sauce is adequate, to save money. read more

Quite a few years back I had a great burger there....those day are gone!!Smallest cheeseburger and smallest tater tot and a fry sauce just shy of $10, which is fine. After a 20 minute wait - they gave me the wrong order. I handed it back and they said my was ready - oops sorry, just drive around to the other window.After another 5 minute wait I was handed a greasy bag. Inside was a mashed and mangled burger, on top of the tots and fry sauce. I tried a bite of the burger and the bun had been steamed so long it was like biting into a slug. My light ketchup was dripping off the burger and it had zero flavor, which in tasting the tots make that a good thing. I ate 1/2 of a tot and the oil tasted old and stale. The high point was the rancid tasting fry sauce, which actually made me throw up. NEVER AGAIN!!! read more

I Was trying to place a larger order over the phone today 3/20/20 as we are trying to work with local business under the current circumstances. I work at The Home Depot Distribution Center. I called to speak to a manager to get a quote on 400 burgers. Got an answer I asked to speak to a manager and call disconnected, I initially thought it was accidental so I call back and asked again to speak to a manager again the man responded stop calling we are busy and hung up again. We were trying to work and help our community but received horrible service. read more

I don't know how this place is still in business? Worst burger I've ever had! Tasted like a soggy Mc Donald's bun with an ounce of lettuce and the cheese wasn't even melted! I try to stay away from fast food joints, but I should've just gone to the Jack in the Box across the street! It would've been a better burger for half the price! Don't bother with this place! read more

Little dissapointed in this place. I have visited it about 3 times now and the food is not up to par for the price. It's only very minimally better than fast food and twice as expensive and the only thing that makes it slightly better is the fact that their patties are fresh. They're also INCREDIBLY SLOW. If I want a good burger I'll go to Nancy's or 5 Guys over this place any day. read more

I'll start by saying I walked out of Burger Basket located in Salem Oregon today, leaving 70% of my clam strip lunch behind. Not a resident of Salem, this was my 2nd visit to Burger Basket. I take time to post positive experiences on Yelp and other social media - this may only be the 2nd time in life I've posted a negative review. As a return customer, the owner recognized me when ordering a clam strip dinner, $12.99 ‐ dinner included Cole slaw and a large amount of fries, nothing special, not a great value, but okay. My dissatisfaction and reason for leaving his restaurant without eating my meal? I simply asked for lemon and hot sauce for my Cole Slaw. Burger Basket doesn't have either. My mistake was suggesting to the owner; if I came back for another visit, I'd be interested in trying their oysters or fish & chips... it would be nice having lemon (even a basic juice packet) and perhaps Tabasco sauce - his response totally shocked me, in a loud voice said - "see that sign out there? We're a mom & pop shop, not McGrath Fish House"... I responded to say I frequently eat at smaller places, having available lemon (and hot sauce) when selling fish, oysters,and clam strips isn't unreasonable. His reply; "Good luck with that" I walked out leaving my lunch behind. I understand there's a cost to lemons, yet spending $12.99 for lunch, I'd guess most restaurants cut into small slices (maybe 10 or 12 cent cost?). Hot sauce, $2.50 bottle should suffice many customers. I decided to post this review after eating an early dinner ordering from another small business owner this afternoon (I was hungry not eating lunch). I tipped the owner at the other restaurant, felt welcome.. It was such a difference in attitude. I support small business, however will never go back to Burger Basket, Mission Street, in Salem Oregon. read more

One of the best burgers, ever! We've always been a fan since we've tried this place. The burgers are consistently good, great portions, reasonable prices.The milkshakes are to die for!!! We went for another visit yesterday and again, they were great. I decided to try something different and chose a patty melt. The owner even came to my table to ask if there was anything they could do, if I wanted extra toppings or such. He said he'd vamp it up for me. It was probably the best patty melt I've ever had! I was so impressed with the owner coming around and checking. Our food was served in such a short time, as well. read more

I will give this place 1 star, because they did make my food for me. I ordered a BLT, curly fry and large drink for $15!!! I figured I was going to get a great lunch! WRONG!! The sandwich was small on bread I can buy at any store, with 4 pcs of bacon, a tomato and a little luttuce that came from a bag. The fries were limp and greasy, like you get at the State fair, and they charged me for dipping sauce. I went there 10+ years ago, and nothing has improved. I won't go back. read more

I remember this place having big and good burgers back in the day, late '80s. So either my standards have gotten much higher or the burgers have gone downhill. They are homemade-style burgers, and not the good kind. They're the homestyle kind that your mom made when she was angry at your dad, and you were stuck with the unseasoned bland result on a stale bun accompanied by electric-oven baked grocery-store brand frozen fries that have since gotten cold and are also not salted. Since last I was here they've redecorated with some kooky 1950's advertising decor that was painstakingly collected and precisely arranged to make it seem haphazard and kitschy. No other customers came in while we were there. read more

Customer service is the worst! This is my first time coming here and the woman barley speaks English. I said I have never been here before so I'm not sure what I would like. She walks away doesn't say a word. I tell her I'm ready and this is what I would like she raised her voice and said what one we have 3 instead of explaining to me she walked away again when she came back I told her what one I would like she asked if I wanted everything on it I again asked what is everything? She walked over to a sign and started taping on it! I asked if the onions are grilled or not she rolled her eyes at me! At this time I notice a child about the age of 10 working behind the counter. She is filling the ketchup containers! Then the woman who is still helping me tells her to take food to a table. Isn't there a law against children that young working in a restaurant. I'm writing this review while waiting for my food. I hope the food is better than the attitude off the Hispanic woman working behind the counter. Now the little girl is wiping down tables and clearing them. I think I will make a call in the morning. This place is a joke. read more

Burger Basket - This is the Giant burger and frys. - Burgers Near Me - Salem, Oregon

What used to be an icon is no longer. Yesterday, the rude dark haired woman who continually slammed the drive through window in my face convinced me of the fact. Our order was wrong. She grabbed the fries out of my hand, slammed the window and didnt return. When she did come back, I told her now our burgers r cold, this wasnt what we expected from the Burger Basket. She said she didnt care and told us to go... As she pointed to cars behind us. Our supposed curly fries, we had waited for were cold and greasy... Tiny pieces.. Looked like they had taken them from cleaning tables. Ugghhh. The time before we went in and the flies were everywhere, we got none of the friendly service we had read about. I WONDER... HAS THE OWNER MANAGEMENT CHANGED? I wouldnt give thier food to my door!! We are done, save yourself... drive on. read more

This place is a joke... 10 dollars for a 25 minute fiasco in the drive through. Fries were mushy and sans salt. Hotdog fell apart .... Coke was regular and not diet. Cheeseburger order was wrong. So disappointing. Shame on me for being lazy and not wanting to turn left on mission to the DQ. I was so hopeful for potential. read more

Tasty burgers and fries. Everything was fresh.I love the little old school seats and corner I'm really a sucker for that. I think some of the reviews are a little too picky. I have enjoyed my food there. The fact you can't use debit or credit is the only hassle. You can use their atm with a fee. read more

Came here for a late lunch today and ordered a small bacon cheeseburger, fries, and a drink. That came to almost $10. The burger itself wasn't bad, not great, but not bad. The fries were cooked well, and there was plenty of them. The Hispanic lady working the counter could use some serious customer service skills. Pretty unfriendly and damn near slammed my basket of food down as she brought it to me. I guess you have to be a regular here for her to be pleasant, because she was great with those people. As I'm eating my lunch, she starts filling napkin holders at the tables...slams mine down sideways right next to me to fill it without so much as an excuse me. About 5 minutes later she proceeds to sweep under my table, hitting it with the broom, again without a word. She does slam the drive through window a lot as well. Overall, not impressed by the service. IF I come back, I'll get it to go. read more

Burger Basket - Small bacon cheeseburger and fries. - Burgers Near Me - Salem, Oregon

The burger was tasty! I also ordered fried zucchini, it was meh. I was hoping for hand breaded after seeing their sign that their burgers were fresh made not frozen, they were not. And it was a basket so the zucchini came with fries? Was not expecting that. Fries could have used some more salt or maybe they could have offered some with my to go order. They did offer ketchup. My drink had way too much ice for being more than $2. I would eat here again though, the burger was delish! read more

This place is getting worse and worse..there are other burger places that deserve my business. Today the burgers were not made to order, the two employees were lounging & when I placed my order the cook proceeded to the back to warm up my burger, there were other customers who ordered after me & no burgers were being freshly cooked, while I was eating the cashier went in the back, blew her nose, did NOT wash her hands, DISGUSTING & then she went back to placing ketchup on the tables. read more

Way over priced! Don't know why they don't take plastic! Cash only! More durty tables than clean. Dont think they believe in seasoning anything. Burger was original but the rest of their huge menu is your norm frozen out box versions of meals. And the flies, oh wow the flies. Be prepared to fight them off with whatever you got they are relentless! I really do want to like this place but ugh! Frustrating to say the least! read more

It really bothers me that they do not toast their hamburger buns. The hamburgers would be really good if they did. It would be nice if the staff could speak English even a little. They come across very rude. Not friendly at all. I am a little worried about food safety there. read more

This place recently has gotten better all around. They still need to use salt so badly..... But they tell you up front they don't use it and they always ask if you want some so I guess that's cool. The meat is just good and the burgers are always yummy after adding salt. Now that they take credit cards its even better. And the service has been pretty on point lately. read more